Hotel Reviews for Holiday Inn Gainesville Lanier Centre
4.0out of 5Based on 44 guest reviews, Very Good
Based on 46 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
21
Very Good
12
Average
11
Poor
1
Terrible
1
Most Recent Traveler Reviews:
“Decent, could have been better.”
May 15, 2013
Lucas F, Philippi, West Virginia
On initial contact with the hotel I was offered one of two rooms, a king bed and a king bed with jacuzzi. I parked and returned to the desk to...
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On initial contact with the hotel I was offered one of two rooms, a king bed and a king bed with jacuzzi. I parked and returned to the desk to finish checking in and was told the room I had chosen could not be used because the computer wouldn't allow it even though no one was in the room. The blind was broken and this was not found until the sun was shining through in the morning. The bed was comfortable and the room itself was clean. The biggest complaint is something I had never experienced. When I politely requested to tell a manager my concerns on Saturday morning during checkout the desk staff gave me the general managers business card and told me to call him on Monday. I was absolutely dumb founded by that statement. Overall a poor to mediocre experience at best. « less
Read management response to this review.
Management response from Kent Scarbrough, General Manager
I wanted to write back to you regarding your stay. I am glad you found the bed comfortable and the room clean. If you get time at any point, I will be happy to speak with you regarding the confusion with your room during your check-in. We did wind up being full that night, so I am not sure if there was a change between when you called and inquired and when you arrived or if there was another issue with the jacuzzi room not being available.
The agent should have offered to take your information and provide it to me instead of just giving you my business card. For that, I apologize. I am always available on weekdays either by phone or in person to speak with you.
The blackout curtains are actually behind the sheers and the normal curtains, so they are not obvious without closer inspection. We don't have blinds in the rooms, so I am not sure what you may mean by that, but I do know the normal curtains do not close all of the way, hence the blackout curtains in the back.
I look forward to speaking with you.
Kent Scarbrough GM
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“Great escape night”
May 8, 2013
newbie2008Buford_Ga, Buford, Georgia | Trip type: Couples
My husband and I decided to escape on a rainy Sunday night. We booked a room with the Jacuzzi whirlpool. It is actually big enough to have 2 people and...
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My husband and I decided to escape on a rainy Sunday night. We booked a room with the Jacuzzi whirlpool. It is actually big enough to have 2 people and some extra room to move around. Most hotels these days have smaller tubs. This hotel is a bit old and needs some renovation. Overall I think the hotel is a great value. I will be back. « less
Read management response to this review.
Management response from Kent Scarbrough, General Manager
Thanks for posting a review on TripAdvisor. I am glad to hear that you enjoyed your 'Escape Night' and stayed with us on a rainy weekend. I hope you get the chance to come back and enjoy our southern hospitality again soon!
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“Nothing great, but it'll do”
Mar 5, 2013
Elvis4vr, covington, GA | Trip type: Solo travel
In town due to hospitalization of a family member. WIthin 1 mile of hospital, and civic center just across the street, so it's a busy place. If you are a...
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In town due to hospitalization of a family member. WIthin 1 mile of hospital, and civic center just across the street, so it's a busy place. If you are a light sleeper, don't get a room facing E.E. Butler Parkway, there's a lot of traffic all night long that come in thru the window. Walls are thin and it is easy to hear TVs and talking in other rooms. Get a room facing the courtyard if possible. Breakfast was an okay spread with EXCELLENT service. They'll cook omelets for you also. WIreless is slow, slow, slow. Only one desktop for public use in front lobby, and it is also very slow. « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear Elvis4vr,
Thank you so much for your review of our hotel. I am pleased to hear that you liked our breakfast and excellent service. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. We are sorry about the noise and slow wireless connection. Please accept our sincere apologies for any inconvenience it may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.
If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.
Sincerely,
Lera P Case Manager IHGCare
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“Great breakfast”
Jan 10, 2013
PalmTreesMom, Lexington,SC | Trip type: Family
Our room was very clean and the bed was very comfortable. The breakfast was a full buffet and very good. The location is excellent since it is in the middle...
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Our room was very clean and the bed was very comfortable. The breakfast was a full buffet and very good. The location is excellent since it is in the middle of town. THere were plenty of restaurants and stores nearby. We had a great stay. « less
Read management response to this review.
Management response from Kent Scarbrough, General Manager
Thank you for sharing your experience with us! We are very dedicated to making sure everyone has a nice, comfortable and clean room to rest in and a full buffet breakfast to fill you up before you leave.
I want to thank you again for staying with us and hope to see you with us again in the near future.
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“My go-to place to stay in Gainesville, but could use updating”
Jan 1, 2013
MustLoveDogz, Green Bay, Wisconsin | Trip type: Business
This is my usual place to stay in Gainesville after trying a few of the options. The rooms are pretty standard for an older Holiday Inn. But the place could...
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This is my usual place to stay in Gainesville after trying a few of the options. The rooms are pretty standard for an older Holiday Inn. But the place could use some updating and refurbishing. The hallway carpet is looking and smelling old. The workout room has seen better days. I had to have maintenance come and unclog my tub drain because it ran so slow. That being said, the breakfast is far beyond the norm for a hotel of this type. Great selection, fresh, hot, etc. It's also nice to have a bar and restaurant available in the evenings. « less
Read management response to this review.
Management response from Kent Scarbrough, General Manager
Thank you for your stay with us. I want you to know how much we appreciate you kind words and glad to know you enjoyed your stay. We are working constantly, we know we are not the newest hotel in town, but that only makes us try harder.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual reservations must be held by credit card or advanced deposit of one night's stay plus tax. No-shows and reservations cancelled within 3 days of arrival will be billed one night's stay plus tax.
Group reservations cancelled 180 days from eve
Nightly Parking:
0
Typical Group Deposit:
50%
Total Taxes:
13.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Holiday Inn Gainesville Lanier Centre
Executive One King Bed Non-Smoking
One King Bed
This room overlooks the city or pool. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a deep soaking bathtub with a rainfall showerhead, as well as complimentary toiletries and a hair dryer. A washer/dryer, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Executive, One King Bed, Non-Smoking
One King Bed
This room overlooks the city or pool. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a deep soaking bathtub with a rainfall showerhead, as well as complimentary toiletries and a hair dryer. A washer/dryer, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
One King Bed Non-Smoking
One King Bed
This room overlooks the city or pool. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a deep soaking bathtub with a rainfall showerhead, as well as complimentary toiletries and a hair dryer. A washer/dryer, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Two Queen Beds Non-Smoking
Two Queen Beds
This room overlooks the city or pool. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a deep soaking bathtub with a rainfall showerhead, as well as complimentary toiletries and a hair dryer. A washer/dryer, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Standard
One Bed or
Two Beds
This room overlooks the city or pool. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a deep soaking bathtub with a rainfall showerhead, as well as complimentary toiletries and a hair dryer. A washer/dryer, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
One King Bed Non-Smoking Poolside
One King Bed
This room overlooks the city or pool. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a deep soaking bathtub with a rainfall showerhead, as well as complimentary toiletries and a hair dryer. A washer/dryer, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Gainesville Lanier Centre
Air conditioning
Airport Shuttle
Alarm clock
Breakfast in room
Central location
Charge for early check out
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
DVD Player
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private garden grounds
Quiet location
Radio in room
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Terrace
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Holiday Inn Gainesville Lanier Centre
Atlanta Hartsfield-Jackson International airport 70 miles SW. Shuttles available 6am - 10pm for fee. Taxi approximately $95.
Airport Shuttle? Yes! There is an airport shuttle.
Testimonials: Why use Hotel Planner?
"Thank you for your service! I will book the rooms you found for us and I would definitely use your service again." J.D. - Milwaukee, WI
"Our hotel stay was wonderful. The hotel was very accomodating and well organized. We appreciate all that every one did for us. I have already told other groups about your service and plan on using it again myself." C.V. - Suwannee, FL
Based on 46 traveler reviews 
Value
Cleanliness
“Decent, could have been better.”
“Great breakfast”
Executive One King Bed Non-Smoking
Executive, One King Bed, Non-Smoking
One King Bed Non-Smoking
Two Queen Beds Non-Smoking