Address
11611 Northwest Fwy
Houston, TX 77092
United States 1-800-230-4134 Map
BEST WESTERN PLUS NORTHWEST INN & SUITES
Location. Best Western Plus Northwest Inn & Suites is located in Houston's Northwest Houston neighborhood, close to Houston Graduate School of Theology and Delmar Stadium. Additional area points of interest include Memorial Park and Galleria Mall.
Hotel Features. Recreational amenities include an outdoor pool, a spa tub, and a 24 hour fitness facility. This hotel has a business center and offers a meeting/conference room and business services. Complimentary wireless and wired high speed Internet access is available in public areas. This Houston property has 80 square meters of event space consisting of banquet facilities. The hotel serves a complimentary breakfast. Additional property amenities include multilingual staff, laundry facilities, and complimentary newspapers in the lobby.
Guestrooms. 60 air conditioned guestrooms at Best Western Plus Northwest Inn & Suites feature coffee/tea makers and complimentary newspapers. Accommodations include refrigerators and microwaves. Bathrooms feature hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer direct dial phones as well as free local calls (restrictions may apply). 42 inch high definition televisions have pay movies. Also included are irons/ironing boards and clock radios.
Hotel Reviews for Best Western Plus Northwest Inn & Suites
4.0out of 5Based on 27 guest reviews, Very Good
Based on 32 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
13
Very Good
15
Average
3
Poor
1
Terrible
0
Most Recent Traveler Reviews:
“Comfortable Stay”
May 20, 2013
Daniel S, Granville | Trip type: Couples
The suite was very comfortable. Always wish they would have extra towel sets available in the room. We have no complaints. Checked in late and was happy to have all...
more »
The suite was very comfortable. Always wish they would have extra towel sets available in the room. We have no complaints. Checked in late and was happy to have all the room. The room was clean and the king bed was comfortable. « less
Read management response to this review.
Management response from Luis Nelson, Manager
Dear Daniel S,
Thank you for completing a review regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 713-290-1400.
Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.
Sincerely,
Luis Nelson Assistant Manager BEST WESTERN PLUS Northwest Inn & Suites
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“Clean and comfortable”
Apr 25, 2013
nwmontanagirl, Kalispell, Montana | Trip type: Business
This hotel is in an awkward location (one way access) with a steep driveway (you better slow down!), but the service is good, the beds are comfortable, and the property...
more »
This hotel is in an awkward location (one way access) with a steep driveway (you better slow down!), but the service is good, the beds are comfortable, and the property is clean. The neighborhood isn't the greatest, but security cameras monitor the lots, and I didn't have any trouble. Restaurants require a drive - there is pizza delivery to the hotel, but I didn't use it. I will stay here again if I venture this way. « less
Read management response to this review.
Management response from Luis Nelson, General Manager
Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 713-290-1400.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Hasu Patel General Manager BEST WESTERN PLUS Northwest Inn & Suites
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“Awesome hotel”
Apr 9, 2013
RebeccaJ65, Lake Charles, Louisiana | Trip type: Family
Recently stayed at this hotel in early March and loved it. The receptionists were so kind to us. Although checking in took a little long because there were a few...
more »
Recently stayed at this hotel in early March and loved it. The receptionists were so kind to us. Although checking in took a little long because there were a few guests ahead of us, the stay was lovely. The rooms were so nice and comfortable. Just what my family and I needed. The breakfast was on point. And their breakfast area and lobby area is so big so there's plenty of space for everyone. Parking was great because the parking lot is also big so we were able to park our big van in the very back away from the other cars. The pool was very fun. The kids loved it! Used the pool around 3-4 times during the stay. I recommend this hotel to anyone especially those with a family. « less
Read management response to this review.
Management response from Luis Nelson, General Manager
Dear RebeccaJ65,
Thank you for submitting a review regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to submit a review. We appreciate your loyalty to our brand.
Luis Nelson Assistant General Manager Best Western Plus Northwest Inn & Suites
« hide
“Excellent stay”
Apr 8, 2013
jaydentd, New York City, New York
I went to Texas for a wedding and we stayed there for 4 days. The place was nice and clean and breakfast was a big bonus. I only wished they...
more »
I went to Texas for a wedding and we stayed there for 4 days. The place was nice and clean and breakfast was a big bonus. I only wished they had a heated pool. Great location and I enjoyed my stay. Do recommend. « less
Read management response to this review.
Management response from Luis Nelson, Manager
Dear jaydentd,
Thank you for submitting a review regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to submit a review. We appreciate your loyalty to our brand.
« hide
“Nice hotel horrible room service”
Mar 25, 2013
Ryan H, Carencro, Louisiana
Stayed here for almost 2 weeks and we do not usually have our room cleaned every night. So when we decided to have our room cleaned and when they did...
more »
Stayed here for almost 2 weeks and we do not usually have our room cleaned every night. So when we decided to have our room cleaned and when they did they didn't vacuum they didn't change the sheets and they replaced our towels but did not give us but one rag and one face towel for clearly two people staying in the room and we were out of toilet paper and they did not replace it or even left an extra roll on top of toilet. Reported to front desk and they made a note in thier little book which went unresolved the very next day and the same thing happened so reported again to front desk and again same thing the next time.
Also this is a best western plus but has the breakfast of a low grade best western.
Will not return to this hotel due to service unless no other option available. « less
Read management response to this review.
Management response from Luis Nelson, Manager
Dear Ryan H,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 713-290-1400.
Sincerely,
Luis Nelson Assistant General Manager BEST WESTERN PLUS Northwest Inn & Suites
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Best Western Plus Northwest Inn & Suites - Hotel Room Types
Standard 2 Queens-Smoking
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and an iron and ironing board are among the conveniences offered. This room is Smoking.
Standard 2 Queens
Two Queen Beds
Complimentary wireless Internet access and wired Internet access (surcharge) keep you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard King w/SleeperSofa
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard King w/Sleepersofa-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and an iron and ironing board are among the conveniences offered. This room is Smoking.
Amenities / Additional Information - Best Western Plus Northwest Inn & Suites
Coffee or Tea Maker
TV In Room
Meeting Rooms
Business Center
Air Conditioning
Clothing Iron
Hair Dryer
Car Rent Desk
Family Rooms
Check In:
3 PM
Check Out:
noon
Floors:
3
Rooms:
60
Area Attactions - Best Western Plus Northwest Inn & Suites
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Houston Graduate School of Theology 1.7 km / 1 mi Delmar Stadium 3 km / 1.9 mi Houston Arboretum and Nature Center 6.6 km / 4.1 mi Memorial Park Municipal Golf Course 6.9 km / 4.3 mi Memorial Park 7.2 km / 4.5 mi Houston Country Club 7.3 km / 4.5 mi Uptown Park 7.7 km / 4.8 mi Memorial City Mall 8.1 km / 5 mi Schlumberger Headquarters 8.2 km / 5.1 mi River Oaks Country Club 9.2 km / 5.7 mi Uptown Plaza 9.3 km / 5.8 mi Galleria Mall 9.4 km / 5.8 mi ArtCar Museum 9.4 km / 5.8 mi Williams Tower 9.7 km / 6 mi Gerald D. Hines Waterwall Park 9.9 km / 6.2 mi
The preferred airport for Best Western Plus Northwest Inn & Suites is Houston, TX (IAH George Bush Intercontinental) 22.1 km / 13.7 mi.
Notifications and Fees
er stay free when occupying the parent or guardian's room, using existing bedding.
Testimonials: Why use Hotel Planner?
"It was very convenient and the bids were timely. Only hotels that met my criteria responded and I considered hotels and parts of town that I otherwise would not have considered." L.I. - Atlanta, GA
"Country Inn and Suites was fantastic. Dianna Landon and the staff was great. I would highly recommend this site for any group." A.P. - Waynesboro, MS
Based on 32 traveler reviews 
Value
Rooms
“Comfortable Stay”
“Nice hotel horrible room service”
Standard 2 Queens-Smoking
Standard King w/SleeperSofa