GEORGETOWN MOUNTAIN INN

pannam1,

I appreciate the review.

Our hot water heating boilers are about two years old, so we should not be
running out of hot water. I've checked the settings. For future guests, please
let me know and I'll likely be able to get em running and the hot water
up in minutes. Sometimes they need to be reset is all.

With the majority of people bringing their preferred brands of
toiletries, we provide additional soap and all in one shampoo/conditioner
upon request. Tooth brushes (teeth brushes?) as well.

Not sure if it was your room, but I did just clean a shower drain
and we had a new houskeeper working when you visited.
There are a lot of items to keep up on every day with our 33 rooms,
hot tub and indoor heated pool.

As I mentioned in the previous response, there are five breakfast/lunch restaurants
within about a half mile as well as the convenience stores and Kneisel and Anderson.
Plenty of lunch and dinner places nearby as well.

Dan







I'm happy to hear from guest « hide

Hi tgw51,

Thank you for taking the time to do a review.

I am sorry your stay was not perfect. Your review brings up a theme of
people who do not talk to me or a staff member (as far as I know) while
they are here. We are happy to accommodate as much as we can - if we know
at the moment.

Had you let me know, I would have been happy to let you try a
different room/mattress as that is a very subjective area and
the mattress in your room is fairly new.

Also, we have in room coffee makers upon request and I would have been happy
to move a fridge and microwave into your room. We do now have fridges and microwaves
in all rooms except one (two rooms when you visited) and I do move them as needed. One refridgerator just died and we need to purchase one more microwave.

Regarding wake up calls, the alarm clocks we provide as well as cell
phones alarms now do the trick for most and we will change the language in the
brochure with the next publication.

As for pricing, I am not going to apologize for spring break pricing
and, of course, a business has to keep up with operating expenses.
Although the owner intends to put air conditioning in certain units - revenues
permitting - air conditioning is not generally needed at 8500 feet - particularly in winter.

We do offer coffee, muffins and juice daily from 7 AM to 11 AM. Although it is Continental
Breakfast in the original definition, we just say coffee, muffins and juice now to be clear in our marketing. Full breakfasts are available at restaurants within a half mile (at the most, more or less): Ed's Cafe, Happy Cooker, Mountain Buzz, Whistle Stop, and Blue Sky Cafe.

Thank youfor your visit.

Dan « hide

Mr. Walker,

I am glad you found a decent place to rest your head.

We try to be a reliably good place to stay because, like you said,
people don't know what they might come across.

A tip for travelers is to use Google maps and street view.

I really appreciate your comments and time.

Thank you.

Dan « hide

Jnelson123,

I am very glad you enjoyed your stay.
Please come and visit again.

Jeannette has been our main housekeeper for
almost a year now and my hat has to go off to her.
She knows how she would like a hotel room to be,
'gets it' when it comes to guest sensitivities,
and cleans accordingly. A true asset. She does
a great job here and at Subway.

Thank you for your post and your visit.

Dan « hide

Wendy,

I am very sorry you did not enjoy your stay.

It was a three day visit and I am surprised and dismayed you did not ask for me.

It's always better for the business AND future guests to get with a representative of the business or management as things happen so corrective action can occur right away.

Dan « hide