Convenience and Comfort in the heart of downtown, the Travelodge Burlington Hotel on the Lake has it all.
Centrally located between Niagara Falls and Toronto, our 129 well appointed guestrooms offer a wide range of room types to accommodate the leisure and business traveller. Our Business Class Rooms include in room Fridges, Free Local Phone Calls and Pillow Top Mattresses.
The elegant views of Lake Ontario, Spencer Smith Park and the convenience of being situated within walking distance to over 40 restaurants make the hotel the perfect location to book your next event.
Facilities include a Full Service Restaurant where hotel guests recieve a voucher for 50% off Breakfast. The restaurant is additionally open for Lunch and Dinner as well. The Bar/Lounge features live entertainment every weekend, indoor heated Salt Water Swimming Pool & Whirlpool and Fitness Center open from 8:30-11:00 p.m.
Star Rating:
Local Attractions:
African Lion Safari
Spencer Smith Lakeside Park with seasonal remote control boats, Dofasco Squirt Park and Walking Trails
Museums, Art Centre
Niagara Escarpment
Picturesque Downtown shopping core with unique stores and patio restaurants
Hotel Reviews for Waterfront Hotel Downtown Burlington
3.0out of 5Based on 113 guest reviews, Average
Based on 118 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
18
Very Good
36
Average
30
Poor
14
Terrible
20
Most Recent Traveler Reviews:
“Beautiful water view”
May 7, 2013
Marilyn D, Wasaga Beach, Ontario, Canada
Great views good breakfast included. Walls too thin but beds very comfortable.would stay there again. Staff very polite and helpful.Check out the beach if you have time.Also has a beautiful...
more »
Great views good breakfast included. Walls too thin but beds very comfortable.would stay there again. Staff very polite and helpful.Check out the beach if you have time.Also has a beautiful pool and hot tub. « less
Read management response to this review.
Management response from Jason Stoner, General Manager
Thank you for taking the time to review your stay with us and acknowledging our complimentary breakfast, our beds, our location and amenities including pool and hot tub. We also appreciate and celebrate your effort to recognize our "helpful and polite staff". We look forward to welcoming you back to the Waterfront Hotel.
« hide
“Nice place”
May 6, 2013
dentrac, Toronto, Canada
We stayed here for a wedding, and found it a nice, clean place. I would defiantly stay here again and also recommend it to friends, but make sure your room...
more »
We stayed here for a wedding, and found it a nice, clean place. I would defiantly stay here again and also recommend it to friends, but make sure your room does not over look the patio, it was very loud when we stayed. The noise continued till about 2-2:30am. The breakfast is a nice touch, it's nicer than most hotel free breakfast, but don't expect a fresh cooked omelette. « less
Read management response to this review.
Management response from Jason Stoner, General Manager
Thank you for your comments regarding your stay with us and we hope we helped to enhance the wedding experience. We appreciate your recognition of our cleanliness, and amenities including our daily complimentary breakfast. We apologize for any inconvenience caused by the "noise" you experienced. We look forward to welcoming you back to the Waterfront Hotel and appreciate your referrals.
« hide
“Outstanding Meeting Experience”
May 1, 2013
Lanzypantz | Trip type: Business
Although we didn't stay in the hotel, I wanted to review the fantastic 2-day meeting experience we had at this facility. My husband and I participate in a lot of...
more »
Although we didn't stay in the hotel, I wanted to review the fantastic 2-day meeting experience we had at this facility. My husband and I participate in a lot of meetings and workshops at many different hotels around North America, and we both agree that this was one of the best we have experienced in terms of the facility and service (We did not stay at the hotel, but some of our workshop attendees did, and they were very pleased).
When we arrived, the meeting room was set up perfectly. There was a staff person available to help with anything we needed as we set up, and she made certain that we knew how to contact her throughout the day if we needed anything else. She told us the gentleman's name who would be replacing her when she left at the end of her shift, and advised that she would pass on any special requests to him when he arrived.
The food was excellent, and although we had selected the same package from the banquet menu (because our group was small - 8 people, we opted for a simple working lunch buffet) for both days, there were slight variations in our lunch the second day, to keep it interesting for our attendees. It is a true sign of customer service when a facility anticipates what would make the customer happy.
Also, one of our workshop attendees had dietary restrictions which we did not pass on to the facility until the last minute. He was thrilled with the special meals (and attention) he got, and remarked that he had never before been given such special consideration at a public function.
We had two banquet staff members assigned to look after us - one in the morning, and one in the afternoon, and they deserve special mention. They both treated us like guests rather than customers (the highest form of compliment, in my books!). It’s hard to articulate what that means, but they were always there when we needed them, always smiling, and willing to do or find whatever we needed. I know there were others behind the scenes making everything run smoothly, but the two of them made our weekend!
We were certainly proud to host such a successful event, and we look forward to running other events at the Waterfront. « less
Read management response to this review.
Management response from Jason Stoner, General Manager
Thank you so very much for taking the time to review your meeting with us. Wether it was just for the day, the night or multiple nights you are a guest of the hotel and as important. We appreciate you taking time out of your busy schedule to acknowledge the food quality and the dietary alterations that we are constantly faced with and do our best to accomodate. Most importantly we thank you for your recogntion of our staff all culminating in "one of the best" meetings you have experienced "in terms of facility and service". We look forward to you hosting future events at the Waterfront Hotel.
« hide
“Excellent value and location”
Apr 29, 2013
stewart p, Penticton, Canada | Trip type: Family
While visiting family in Burlington we stayed at the Waterfront for a week in October 2012 and ten days in April 2013. During both visits we were impressed by the...
more »
While visiting family in Burlington we stayed at the Waterfront for a week in October 2012 and ten days in April 2013. During both visits we were impressed by the helpfulness and friendliness of the staff and General Manager. On our last visit, arriving late and tired after a long flight, the night manager, Jordan, paid a visit as we were unpacking to make sure we were satisfied with our room and its location – very thoughtful. Breakfast, included in room rate, is good with a variety of choice. The hotel restaurant serves good food and drink at a reasonable price; service is good. The pool, hot tub and workout room are clean and well maintained. The hotel is well located for access to the Waterfront Trail, restaurants, the liquor store, shops… We'll be back. « less
Read management response to this review.
Management response from Jason Stoner, General Manager
Thank you for staying at the Waterfront Hotel and for taking the time to review your stay with us. It is extremely gratifying to be a part of your visit to Burlington and hope that we added to the visit with family. Thank you for your comments regarding breakfast, our numerous amenities and certainly our waterfront location. It is part of our regular practice to share reviews with all staff and I lastly want to thank you for taking the time to acknowledge our staff including specific individuals who take particular pride in your recognition. We hope you had safe travels and look forward to future visits.
« hide
We booked a night here because we did not want to drive home after a celebratory dinner. It was very satisfactory, although by no means luxurious. It had been a...
more »
We booked a night here because we did not want to drive home after a celebratory dinner. It was very satisfactory, although by no means luxurious. It had been a Travelodge, but the new owners have made impressive efforts to upgrade it. Staff were exceptionally friendly, the rooms were a good size, clean and with free wi-fi, Our room had a view over the lake.
The hot breakfast buffet was complimentary - a nice added touch and the rates were reasonable. In fact they reduced our rate from the one we booked without us asking - another nice touch.
This is really only a three star place but I bumped them up one for effort and exceptional friendliness. « less
Read management response to this review.
Management response from Jason Stoner, General Manager
Thank you very much for your review and for your business. We hope the Celebratory dinner was a great success. Thank you for acknowledging our ongoing commitment to improving our property, our cleanliness and most importantly the friendliness of our staff. Our guests are our constant priority and it means a great deal when our efforts are recognized. We look forward to welcoming you back tho the Waterfront Hotel.
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. You will have a shower/tub combination, as well as a hair dryer. A safe, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Standard room with two queen beds
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. You will have a shower/tub combination, as well as a hair dryer. A safe, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Standard room with king bed
One King Bed
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. You will have a shower/tub combination, as well as a hair dryer. A safe, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Superior room
One King Bed
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. You will have a shower/tub combination, as well as a hair dryer. A safe, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Waterfront Hotel Downtown Burlington
Air conditioning
Alarm clock
ATM
Breakfast in room
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Currency exchange
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Shows or evening entertainment
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Travellers cheques accepted
Video Games in Room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Waterfront Hotel Downtown Burlington
Hotel is situated within 20 mins to Hamilton Airport and 35 mins Toronto Airport; Taxi ride from Hamilton approx $30 and from Toronto approx $50 one-way
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Your site is such a timesaver and I got an excellent rate! So easy and fabulous! I will recommend this to my friends. Thanks!" S.B. - Columbia, SC
"I think this is a great source for those planning a group trip and have a specific budget in mind." A.H. - Long Island, NY