Address
30 John Islip St. London, SW1P4QP
United Kingdom (GBR) 1-800-230-4134 MapDriving Directions (Downtown-City Center)
Our flagship hotel in the heart of the city combines a passion for modern design and innovation with contemporary living. Awarded Hotel of the Year 2005.
Ideally located next to the Tate Britain and the River Thames with the London Eye, Houses of Parliament and all the shopping and theatres of the West End only a short walk away. As well as 460 contemporary bedrooms, the City Inn Westminster hotel boasts the stylish Millbank Lounge bar and thoroughly modern cuisine of City Café.
Whether you are staying on business, hosting a meeting or event, or planning a weekend break City Inn Westminster gives you the space to live, work and relax in London. Complimentary use of our wireless broadband internet network is also provided in all meeting rooms and public spaces to keep life simple. With an alfresco terrace in Side Street plus showcases of up and coming artists, City Inn Westminster creates a modern alternative to traditional large hotels.
It's no wonder we steal hearts and win awards. Check in to City Inn Westminster Hotel and check us out.
Star Rating:
Local Attractions:
Houses Parliament, Big Ben, Westminster Abbey, London Eye, Tate Gallery
May 16, 2013
Austin_TX_Door, Austin, Texas | Trip type: Business
My husband and I stayed at the Doubletree Westminster for five days in August 2012. We were delighted by the location; a short walk to Parliament, Westminster Abby, the London...
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My husband and I stayed at the Doubletree Westminster for five days in August 2012. We were delighted by the location; a short walk to Parliament, Westminster Abby, the London Eye, etc. A short walk through a lovely residential area to the Pimlico Metro Station. The employees were especially friendly and helpful, all of them from the front desk to the restaurant and the housekeeping staff. The restaurant is expensive. The Caesar Salad there was outstanding, we had it twice. Breakfast, included with our room, was a nice buffet in the lovely, quiet restaurant. For more reasonably priced options there is a great Pizza Express restaurant right out the back door. We had a King room with a view of the Thames between buildings. The room isn't large but is very efficiently arranged and we loved having the iMac for our TV. « less
Read management response to this review.
Management response from Dola O, Guest Relations Manager
Dear Austin_TX_Door,
Thank you for your review of your stay at the DoubleTree Westminster. It's a pleasure indeed to receive such positive feedback, and I have shared your kind words with the team, who are delighted that you had such a pleasant stay.
We hope you will visit us again this Summer. Please let us know when you plan to return, as we would love the opportunity to welcome you personally.
Thanks once again, and have a lovely weekend!
Kind regards,
Dola O Guest Relations Manager
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“Great location, so-so rooms”
May 16, 2013
Sizebel | Trip type: Business
Unbeatable location - close to the Tate Britain and Millbank. The hotel is modern with nice architecture. Nice touch that they hand out cookies upon check-in. The conference facilities are...
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Unbeatable location - close to the Tate Britain and Millbank. The hotel is modern with nice architecture. Nice touch that they hand out cookies upon check-in. The conference facilities are good but only one restaurant/bar. On the night we were there, we returned from dinner and found the entire hotel in complete darkness - they had a power cut! The staff managed it quite well but it was surprising that they didn't have any backup generator. The rooms are small (though not the smallest for central London) and featureless. The iMac looks impressive but I couldn't even get it to play any TV channels, and there was a loud buzzing noise from the lousy speakers. There is no software on it so you can't exactly use it as a computer either. Overall a contemporary hotel in very good location and a reliable set of standards. « less
Read management response to this review.
Management response from Dola O, Guest Relations Manager
Dear Sizebel,
Thank you for your review of the DoubleTree Westminster. We appreciate you taking the time to leave a detailed review of your recent stay.
I am very sorry that you were inconvenienced by last week's power outage at the Hotel. This was regrettably beyond our control, and we do have a back-up generator in place at the property; however, this is activated by a total stoppage of electricity being supplied to the Hotel and on this occasion there was still power being received in other areas. Please accept my sincere apology for the inconvenience. Our Property Manager is looking at alternative ways to provide generated power to affected areas during partial power cuts, and we are also in talks with our energy supplier to find out why our power supply was temporarily unavailable.
I see that you were unable to operate the iMac. We have a 24-hour Duty Manager to respond to any and all queries no matter the time of day; for future visits, please bring such matters to our attention and we will be happy to come to your assistance.
Thanks once again for your review. We appreciate your loyalty to our Brand, and hope to welcome you back to the DoubleTree Westminster in future.
Kind regards,
Dola O Guest Relations Manager
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“Amazing”
May 15, 2013
Tamer I, Cairo, Egypt | Trip type: Couples
This Hotel is great and I will definitely stay there whenever possible. It's within a walking distance to the great London attractions. The staff is very helpful and the rooms...
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This Hotel is great and I will definitely stay there whenever possible. It's within a walking distance to the great London attractions. The staff is very helpful and the rooms are great. I totally recommend it for stay, specially that the value for money is very good. « less
“Nice hotel, convenient location”
May 15, 2013
KHRuiz | Trip type: Family
We only stayed one night. It is centrally located but on a quiet street. I would stay again next time we are in London. The charge for a cot was...
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We only stayed one night. It is centrally located but on a quiet street. I would stay again next time we are in London. The charge for a cot was a bit high though! Restaurant was very good for both dinner and breakfast. « less
“Quiet location, but near main sites in Westminster”
May 15, 2013
CalellaDePalafrugell, Loughborough | Trip type: Business
We arrived early, and received a lovely welcome (with cookies) by the friendly Reception team. With an upgrade at a reasonable price, we had a City Suite on the top...
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We arrived early, and received a lovely welcome (with cookies) by the friendly Reception team. With an upgrade at a reasonable price, we had a City Suite on the top floor, with a view of the river; and our room was ready for us straight away. We have stayed in many London hotels, and we felt that the welcome we received here was the best we have experienced.
Our room was a good size, and free Internet was available.
On returning in the evening, we decided to have room service from the restaurant menu - at no extra charge. This was excellent, and once again delivered by a friendly and courteous member of staff. My only disappointment was the types of beers available. There are some lovely beers brewed in London, but there were only two beers available that night, and you could have bought those beers anywhere!
A reasonable choice at breakfast, but some of the cooked items were very dry - and the fried eggs were dreadful. There was no time to complain, as it was off to meetings. But the quality of food was completely different to the previous evening.
With the calibre of staff and the location, we will definitely return to this hotel. « less
Read management response to this review.
Management response from Dola O, Guest Relations Manager
Dear CalellaDePalafrugell,
Thank you for your review of your recent stay at the DoubleTree Westminster. We're delighted that you had such an enjoyable stay, and are pleased you took the time to provide such detailed feed back regarding your time with us.
I have noted your comments about the quality of breakfast items during your stay and available beer brands, and have forwarded this to our Food & Beverage Maanger for action. Your honest feedback helps us improve our service, so thank you for bringing this to our attention.
We hope to welcome you back to the DoubleTree Westminster in future, and wish you a very pleasant day!
Kind regards,
Dola O Guest Relations Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Doubletree by Hilton London Westminster
Executive One King Bed
One King Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers satellite channels. A minibar and a coffee/tea maker are supplied. The private bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary bottled water, a safe, and a laptop-compatible safe are among the conveniences offered. This room is Non-Smoking.
Twin Guest Room
One Twin Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers satellite channels. A minibar and a coffee/tea maker are supplied. The private bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary bottled water, a safe, and a laptop-compatible safe are among the conveniences offered. This room is Non-Smoking.
King guest room
One King Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers satellite channels. A minibar and a coffee/tea maker are supplied. The private bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary bottled water, a safe, and a laptop-compatible safe are among the conveniences offered. This room is Non-Smoking.
Executive One Queen Bed
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers satellite channels. A minibar and a coffee/tea maker are supplied. The private bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary bottled water, a safe, and a laptop-compatible safe are among the conveniences offered. This room is Non-Smoking.
Queen deluxe room
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers satellite channels. A minibar and a coffee/tea maker are supplied. The private bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary bottled water, a safe, and a laptop-compatible safe are among the conveniences offered. This room is Non-Smoking.
Queen Accessible Guest Rm
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers satellite channels. A minibar and a coffee/tea maker are supplied. The private bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary bottled water, a safe, and a laptop-compatible safe are among the conveniences offered. This room is Non-Smoking.
Queen Guest Room.
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers satellite channels. A minibar and a coffee/tea maker are supplied. The private bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary bottled water, a safe, and a laptop-compatible safe are among the conveniences offered. This room is Non-Smoking.
Executive One Queen Bed Accessible
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers satellite channels. A minibar and a coffee/tea maker are supplied. The private bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary bottled water, a safe, and a laptop-compatible safe are among the conveniences offered. This room is Non-Smoking.
Amenities - Doubletree by Hilton London Westminster
Air conditioning
Alarm clock
Baggage storage facilities
Breakfast in room
Camping or barbeque facilities
Car rental
Central location
Charge for early check out
Child facilities
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Laundry facilities
Licensed bar
Mini bar
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Doubletree by Hilton London Westminster
Heathrow Airport 12 miles. Taxi Cost is £45 one way. £14 on bus or £4 on the Underground
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 2,619 traveler reviews 
Value
“Great location, comfortable, outstanding service”
“Great location, so-so rooms”
“Amazing”
Executive One King Bed
Twin Guest Room