The family atmosphere and cordial warmth of our establishment make of it a destination of choice. Advantageously located at the entrance of the marvellous city of Quebec, in the heart of a strategic highway crossroads, the Hotel Clarion Quebec will surely satisfy you many time and time again.
-231 rooms and suites
-All rooms are equipped with coffe maker, hairdryer, iron and ironing board, voice mail, data port, color cable TV AM-FM radio alarm and most of the rooms also have heated bathroom floors
-Les Voutes restaurant and Le Jules Verne bar
-Free parking (indoor and outdoor)
-Business Centre
-Indoor pool, Sauna, exercise room
-16 meeting rooms (10 to 600 people)
-Free wireless high-speed Internet in room
Star Rating:
Local Attractions:
5 miles from Old Quebec
15 minutes walking distance fron 3 shopping malls
Easy to access
Asian restaurant "SOBA" at 2 minutes walking distance
The Parc Aquarium de Quebec
Movie theater
Albatros Golf course
Close to highway, front office staff very pleasant, however the hotel in general is certainly in need of a face-lift. Ice available on floors 1, 10 and 12. We were...
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Close to highway, front office staff very pleasant, however the hotel in general is certainly in need of a face-lift. Ice available on floors 1, 10 and 12. We were on 10, and greeted with an "Out of order" sign....went down to floor 1, same sign....finally found the machine in the entrance hall on 12. See pics...damaged wood by mini-fridge, overloaded wiring, wood dings on entrance door, etc. Commercial sample rooms on first floor, with people hocking purses....very smokey. "Le Soba" restaurant on the property (dinner only) was excellent. A very "average" hotel, probably great for conventions, bus tours and hockey tournaments....have stayed in a lot better for $109... « less
“Ok”
Apr 5, 2013
Roussel T, Edmundston, New Brunswick, Canada
our stay was ok. front desk service was very good, polite, friendly and welcoming. The room was ok but not extravagant for such a big business hotel but it was...
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our stay was ok. front desk service was very good, polite, friendly and welcoming. The room was ok but not extravagant for such a big business hotel but it was clean, we had a view on Quebec City which was nice. The internet service works pretty well. « less
Read management response to this review.
Management response from Sebastien Bouchard, Front Office Manager
Dear valued guest,
We thank you for sending us your feedback following your recent stay in the region.
Your commentairs are valuable because they allow us to improve the quality of our products and our services.
Our team is committed to provide the most positive hote experience in the area. We would like to inform you that most of our inventory has been fully renovated a few years ago and we are planning to renovate the rest of the inventory in a near future. We will be happy to give you the details soon.
Wishing to have the privilege to welcome you in a neare future, please accept our best regards,
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“Not Fabulous!”
Mar 10, 2013
charleydog78, Winnipeg, Canada | Trip type: Family
Well, firstly I booked off a discount site, without knowing the name if the hotel, so my own fault I suppose. We went without water for a few hours, without...
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Well, firstly I booked off a discount site, without knowing the name if the hotel, so my own fault I suppose. We went without water for a few hours, without any warning. We couldn't flush the toilet!! We called the front desk to say we had no water, they said they knew and it would be on when it could, no apology Our key cards for the room kept not working. The cleaning staff knew how to make beds, but that was it. Our bathroom was not cleaned every day. We went to use a coffee mug, and it had icky, sticky stuff on it!! I have stayed at less expensive, significantly cheaper hotels!!! « less
Read management response to this review.
Management response from Sebastien Bouchard, Front Office Manager
Dear valued guest,
Thank you for taking the time to share with us your appreciation regarding your recent stay at with us.
We must admit that this is not a normal case at the Clarion Hotel Quebec, and we are deeply sorry for what happened during your stay. Rest assured that we have done everything in our power to have the work done at a time where our customers would not be affected. In addition, each client has received a letter of explanation before starting works, and we offered complimentary bottles of water to ensure the comfort of our customers. However, your constructive comments helps us to improve the quality of our product and services, as we are going through the situation to avoid the repetition of this case.
On your next visit in our region, feel free to contact me and I will be pleased to make you live the best that Quebec City what to offer.
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“2 Star Motel quality”
Feb 19, 2013
Kevin Y, New York, New York, United States | Trip type: Couples
Not a good hotel.
1) Don't be fooled by the pictures shown, that is not what my room looked like at all, I wish i had taken pictures so I...
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Not a good hotel. 1) Don't be fooled by the pictures shown, that is not what my room looked like at all, I wish i had taken pictures so I can show you guys. Room and hallway feels dirty and old. Everything is 2 star motel quality.
2) Host hotel for "Breakaway Tours", thats a party tour for high school/college kids. Hundreds of kids getting drunk and partying at the hotel. Unless that's you're cup of tea, avoid.
3) Staff does bare minimum. If you need something such as a fork or a menu for food (no room service here, don't be ridiculous) you go down to get it.
Management response from Eric Normand, Front Office Manager
Dear guest,
We wish to thank you for taking the time to send us your impressions following your recent stay with us. We are sorry that your stay was not to your complete satisfaction. Your comments are important to us because they allow us to improve our services.
We would like to inform you that our hotel has 231 rooms divided into three categories and 80% of them were renovated in past few years. In addition, we are planning the renovation of the remaining inventory in the next few months.
Over the past weeks, several major hotels of the region have welcomed groups of students for the Winter Break. Know that nothing had been neglected to ensure the tranquility of our regular guest. Also, we would like to reassure you that we welcome such groups rarely.
In response to your comment on the service, be sure that an appropriate follow up will be made with our staff. Our staff has been formed to meet our costumers’ needs.
I invite you to contact me personally on your next visit to the area where I will be happy to offer you the best we have to offer.
We stayed for two nights February 1st -3rd, and were very impressed. We had a room on the 11th floor, with a king sized bed and a beautiful view of...
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We stayed for two nights February 1st -3rd, and were very impressed. We had a room on the 11th floor, with a king sized bed and a beautiful view of the bridge. The best part of our room was the heated floor in the bathroom, much appreciated as it was a very chilly week-end. Internet connection was fine, the size of the room perfect for two, and very well heated as we could control the temperature. Housekeeping did a great job, no complaints.
The pasta supper offered at night smelled great, but we didn't try it, However, the breakfast for 15$ taxes and service included was delicious and varied, we could even order our eggs cooked to taste.
We would definitely return to this hotel. When we booked via expedia we had specified that we wanted a renovated room, having read this in other reviews. For those, who did not appreciate their room, maybe that should have made the same request. « less
Read management response to this review.
Management response from Eric Normand, Front Office Manager
Dear Guest,
I wish to thank you for taking the time to share with us your comment following your most recent stay at the Clarion Hotel Quebec. I am delighted to read that you extremely appreciate your stay with us.
Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services. I can assure you that we will pass along your good words.
We hope to have the privilege to welcome you again in a near future.
Sincerely,
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual / 24hrs prior to arrival
Group / as seen in the contract
Nightly Parking:
$0
Typical Group Deposit:
$1000CND
Total Taxes:
13.95%
Total Misc Fees:
$3.00 USD (mandatory resort fees/taxes)
GST: Goods and Services Tax:
5.00 GST %
PST: Provincial Sales Tax:
8.50 PST %
Room Types - Hotel Clarion Quebec
Executive Two Double Beds Non-Smoking
Two Double Beds
This room measures 275 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied while a microwave can be requested. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Superior Two Double Beds Non-Smoking
Two Double Beds
This room measures 275 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied while a microwave can be requested. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Executive One King Bed Non-Smoking
One King Bed
This room measures 275 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied while a microwave can be requested. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Standard Two Double Beds Non-Smoking
Two Double Beds
This room measures 233 square feet (21 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Superior One King Bed Non-Smoking
One King Bed
This room measures 275 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied while a microwave can be requested. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Discount Room
One Twin Bed
This room measures 233 square feet (21 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.
Suite One King Bed One Sleeper Sofa Bed
One King Bed or
One Sleeper Sofa Bed
This room measures 422 square feet (38 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Business One King Bed Two Sleeper Sofa Beds Non-Smoking
One King Bed or
Two Sleeper Sofa Beds
This room measures 422 square feet (38 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has complimentary toiletries. A desk, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Hotel Clarion Quebec
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Clothes drying
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Refrigerator
Restaurant
Sauna
Self controlled heating/cooling system
Shop
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPets are allowed
Airport & Shuttle Information - Hotel Clarion Quebec
We are about 5 miles from the airport Jean-Lesage.
The cost between the airport and our hotel is about 10 to 15$CND
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: No shuttle available
Testimonials: Why use Hotel Planner?
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Based on 129 traveler reviews 
Value
“Old and tired...”
“Ok”
Executive Two Double Beds Non-Smoking
Superior Two Double Beds Non-Smoking
Executive One King Bed Non-Smoking
Standard Two Double Beds Non-Smoking