Hello from Comfort Inn! Start your group off with a FREE breakfast buffet including sausage and eggs, make your own warm sizzling waffles and more. Watch your favorite show on a flat screen TV, with many HD DirectTV channels. Enjoy overlooking our wooded views in calm, pleasant surroundings, in a quiet area away from traffic noises. Our 3 floor hotel is non-smoking, with designated outdoor smoking areas. Enter your room thru safe, interior hallways! FREE wireless internet throughout the hotel, or at our FREE lobby computer! FREE parking! FREE local calls! FREE passes to multi-exercise facility minutes west of hotel! Many dining choices within 3 mile radius. Efficient & friendly front desk staff 24/7. Your room will be clean and most inviting. You will be in a quiet area uphill from busy Rockside road, minutes east off I-77 Exit 155, in the most charming city of Independence. Come, stay with us! We'd enjoy having your group! We love our Comfort Inn hotel and you will too!
Star Rating:
Local Attractions:
Rock n Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, Metroparks Zoo, Cuyahoga Valley National Park and Train, Cleveland Clinic, Cleveland Museums
Hotel Reviews for Comfort Inn Cleveland / Independence
3.5out of 5Based on 50 guest reviews, Average
Based on 54 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
13
Very Good
21
Average
7
Poor
8
Terrible
5
Most Recent Traveler Reviews:
“quiet,comfortable, clean and reasonably priced”
May 12, 2013
ksanikon | Trip type: Couples
while attending the wedding of a son's friend in Cleveland, we found a quiet hotel in a nice area that was easy to access form the highway and reasonably priced....
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while attending the wedding of a son's friend in Cleveland, we found a quiet hotel in a nice area that was easy to access form the highway and reasonably priced. will book again rather than stay in a pricy, noisy downtown hotel... « less
Read management response to this review.
Management response from Vanetta Zervas, General Manager
Thank you for taking the time to send your nice comments. It has been a pleasure to serve you and hope we have the opportunity to do so again soon.
Respectfully Vanetta Zervas General Manager
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“STAY AWAY”
Apr 27, 2013
Amy and Denny W, Toledo, Ohio | Trip type: Family
We went to Cleveland for a basketball tourney and we didn't get to pick the hotels, let's just say we didn't even stay in the room for 2 mins. When...
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We went to Cleveland for a basketball tourney and we didn't get to pick the hotels, let's just say we didn't even stay in the room for 2 mins. When my daughters opened the pull out couch we found a box of CONDOMS, HUGE HAIR BALLS AND BLOOD ON THE MATTRESS. The bathroom was filthy. Pubic hair in the floor and dry urine on the toilet seat and floor. We immediately went back down stairs and left. No questions were asked but I will say the lady working the from desk was very apologetic and was obviously embarrassed. STAY AWAY « less
Read management response to this review.
Management response from Vanetta Zervas, General Manager
I wanted to express my personal apogy for your displeasure with our hotel. Your issues should not have occurred. My housekeeping staff has been made aware of my dissatisfaction with their work. As you can see from previous comments on Trip Advisor this not the norm and I do hope you will give us another opportunity to serve you better
We stay in the area quite often.....10 to 20 times a year...... this is our first time staying at the Comfort Inn...... check in went very smooth.... we got the...
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We stay in the area quite often.....10 to 20 times a year...... this is our first time staying at the Comfort Inn...... check in went very smooth.... we got the Cleveland Clinic rate...... which was awesome...... we had a king bed on the third floor..... no smells..... room was clean..... bed was very comfortable....... the motel is at the top of a hill so it's away from the traffic of I-77 .... I hate to get a room near the elevator.....to much traffic an I hate the buzz or ding every time someone gets on or off but we didn't hear a thing........there is a breakfast.....nice selection of food...young lady taking care of the area did a very good job of cleaning the tables and keeping things restocked....... for the price we will stay here every time we are in the area.......good place to stay « less
Read management response to this review.
Management response from Vanetta Zervas, General Manager
It has been a pleasure to serve you, your comments are well appreciated by all at our Comfort Inn. We look forward to your next visit.
Respectfully Vanetta Zervas General Manager
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“Nice Hotel - Paper Thin Walls”
Apr 4, 2013
Justin0911, Dayton, Ohio | Trip type: Business
This hotel is spacious, has clean rooms, and check in was pain free. The beds were also comfortable, the TV worked, etc. So overall, the place was "OK".
So why...
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This hotel is spacious, has clean rooms, and check in was pain free. The beds were also comfortable, the TV worked, etc. So overall, the place was "OK".
So why the average?
1) The walls are VERY THIN. At around 7 A.M. you can hear all the traffic from above and outside your room walking around. It's like they built the hotel with cheap and reverberating construction. So do be prepared for noise.
2) The shower water in my room was "Luke Warm". It wasn't Cold nor was it "Hot". It was decent.
Overall, I would stay again if just for a night or two. The price wasn't horrific at 75 dollars seeing it's in a decent part of town. The location was convenient to where I needed to arrive the next day.
Overall, I've seen better and I've seen worse. So I'd say this place is "Average". « less
“Close to everything !”
Mar 18, 2013
ninegrand, Curtice, Ohio | Trip type: Couples
This hotel was in just the right spot! Last summer we biked the Ohio & Erie Towpath Trail from Cleveland to Akron, over 55 miles! So the hotels hot clean...
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This hotel was in just the right spot! Last summer we biked the Ohio & Erie Towpath Trail from Cleveland to Akron, over 55 miles! So the hotels hot clean showers felt wonderful. Because we have expensive terra trikes and didn`t want to leave our bikes in the back of our truck all night, I called the hotel directly to make sure it was ok , they were very nice, giving us a room on the first floor. Restaurants are very close, and the front desk was very nice giving us directions back to the expressway, Breakfast was great, it faces out overlooking the pool. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A wake-up call service, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Two Doubles Non Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A wake-up call service, daily housekeeping, and an iron and ironing board are among the conveniences offered.
Amenities - Comfort Inn Cleveland / Independence
Air conditioning
Alarm clock
Central location
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Jacuzzi
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Self controlled heating/cooling system
Swimming pool - outdoor
Tea and coffee making facilities
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Comfort Inn Cleveland / Independence
Cleveland Hopkins International Airport is about 20 minutes west of hotel
Akron-Canton Airport is about 40 minutes south of hotel.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"The web site was of tremendous value in identifying and securing our hotel. It's like having our own personal travel coordinator." S.J. - Detroit, MI
"Thank you, and thank you for such a wonderful service. This service saved me a great deal of time. I will be using it again in the future as we are thinking about a couples retreat sometime next year." P.J. - Troy, MI