Viva Azteca by Wyndham

Xaman Ha Mza, Playa Del Carmen 77710 Mexico (MEX)
4 Star Luxury property
20.61121-87.08752
+1-800-219-2797
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Very good
4.0/5

Based on 4417 guest reviews

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  • Includes an outdoor pool
  • Free comp. breakfast
  • Access to gym on-site
  • Hotel has 335 rooms
  • 3 floors in property
  • Check in time: 3:00 pm
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 10.0/10
  • Hotel has 4 meeting rooms

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local attractions

Chichén-Itzá Visit one of the most notable archeological sites in the world. Discover a world-renowned pyramid, take a stroll down an antique passageway leading towards the Sacred Well and delight in the unrivaled landscape of a mystical fresh water sinkhole (cenote). Tulum – Xel-Há XEL-HA is a stunning natural wonder to discover, where you can snorkel in its pristine waters, full of tropical fish. Explore the caves and fresh water sinkholes (cenotes). Xel-Há is just a few minutes from the mystifying Tulum Ruins, the only fortified Mayan city situated by the ocean. Xcaret Nature's sacred paradise. This eco-archeological park was designed to keep you busy all day long. Swim with poise in underground rivers, float in lagoons, and observe exotic wildlife in their natural habitat, snorkel in protected coves and walk through a botanical garden. Visit a refreshing aquarium made from coral reef.
4.0 out of 5. Based on 4417 guest reviews

Property description

HOTEL DESCRIPTIONThis 30,000 square meter Resort is located on a beautiful white sandy beach. The 335-room Resort reflects the traditional style and elegant design of the Mayan culture. Besides the great ambiance and outstanding staff there is more. Guests can engage in recreational fun by participate in the activities program. Or for those who love the nightlife, Viva Azteca by Wyndham has an entertainment line-up including live shows and performances. The vacation of a lifetime is calling your name.ACCOMMODATIONS (335 rooms)Rooms are distributed among the following categories:-Superior Garden View (254)-Superior Pool View (66)-Superior Ocean View (6)-Superior Ocean Front (9)SUPERIOR - (Occupancy SGL/DBL/TPL/QUAD)All Superior rooms have either two queen size beds or one king size bed, air conditioning, 32” LCD screen with cable television, telephone, bathroom with tub or shower, hair dryer, ironing board and iron, French balcony on higher floors or small terrace on the ground floor, safety deposit box (additional charge), free Wi-Fi, jar for water and a welcome package in the Mini bar (only on arrival day). The available categories are Garden View, Pool View or Partial Ocean View.Power voltage 110 V, 60HZ. Adjoining rooms with communicating door and handicap rooms with one queen size bed for SGL/DBL occupancy are available upon special request. Cribs are available upon request. Non-smoking.SUPERIOR OCEAN FRONT - (Occupancy SGL/DBL)All rooms of this category have 1 king size bed, are located ocean front and have air conditioning, 32” LCD screen with cable television, telephone, bathroom with shower and Jacuzzi, balcony on higher floors or small terrace on the ground floor, hair dryer, ironing board and iron, safety deposit box (additional charge), free Wi-Fi, jar for water and a welcome package in the refrigerator (only on arrival day).Power voltage 110 V, 60HZ. Cribs are available upon request. Non-smoking.OUR ALL INCLUSIVE PACKAGE-Full breakfast/lunch/dinner-24 hours food and beverages-Unlimited cocktails, drinks and house wines-Welcome cocktail-A la carte restaurants (no reservation required)-Snack bar in the pool area-Non-motorized water sports-International entertainment staff-Daily activities program-Games-Caribbean dance lessons-Cocktails/ Mexican cuisine classes-Weekly handicrafts market-Live nightly entertainment-Theme parties-Fitness studio with Air Conditioning-Jacuzzi-Sauna and showers-Viva Kids Club with swimming pool (for children from 4 to 12 years old, open from 8 AM until 10 PM)-Mini-disco-Safety deposit box (additional charge)-Welcome package in the Mini bar upon arrival (soft drinks and water)-Chaise lounges and beach towels-Wi-Fi available in the room, lobby and pool-Taxes and tips*HOTEL FACILITIES AND RESTAURANTSThe hotel is located right on the beach and offers a pool with ocean view, whirlpool, cocktail and snack bar, 1 buffet and 3 A la Carte restaurants:-El Nopal: The international buffet restaurant opens for breakfast (6.30 AM - 11 AM), lunch (12.30 PM - 3 PM) and dinner (6.30 PM – 10 PM), with theme dinners and diet corner (no reservation required).-Il Palco: Italian a la carte restaurant (open for dinner, no reservations required).-Bamboo: Oriental a la carte restaurant (open for dinner, no reservations required).-Xul Ha: Mayan a la carte restaurant (open for dinner, no reservations required).-El Cenote: Snack-bar in the pool area and near the beach (Open from 11 AM - 7 PM and 10 PM - 6.30 AM, no reservation required).In addition, guests are able to enjoy, at no additional charge, the restaurants at the sister resort Viva Wyndham Maya.THE HOTEL OFFERS-Theater for 350 persons-Guest Services-Currency exchange service-Free parking-Fitness studio-One tennis court-Amphibious wheelchair for disabled persons-ATM machine (Mexican pesos)-Interactive workshop painting handcrafted ceramics with Mexican designs*-Laundry services $-Spa $-Beauty parlour $-Massage $-Scuba Diving Center $-Tour desk $-Boutique $-Babysitting services $-Photo shop $-Car rental $-Medical services $SPORTS INCLUDED IN THE PACKAGE-Windsurfing-Kayaking-Sailing-Tennis (artificial synthetic turf with floodlights)-Boogie boards-Introductory dive lessons in the pool*-Water aerobics-Bicycling-Paddleboard-Volleyball-Fitness studio with trainer-Aerobics-TRX-Stretching-Bocce ball on the beach-Table tennisSPORTS AND EXCURSIONES AVAILABLE AT AN ADDITIONAL CHARGE ($)-Viva Excursions offers a diversity of water and land excursions like fishing, snorkeling in cenotes, visits to Mayan ruins, golf at the Playacar golf course (18 holes, PAR 72 Championship Golf Course designed Robert Von Hagge) and much more.-On-site diving center Aqua Excursions offers diving courses for PADI certifications and a range of excursions for certified divers.-The Renova Spa offers massages, manicures, pedicures, body and facial treatmen

Green sustainability

Green GlobeRain Forrest Aliance

Details / Other expenses

Check-in: 3:00 pm
Check-out: 12:00 pm
Year of last renovation: 2019
Floors: 3
Rooms: 335
Corridors: Both interior and exterior hallways
Non-smoking rooms: 335
Rooms with disabled access: 2
Rooms with one bed: 40
Rooms with two beds: 295
Suites: 0
Room windows: Windows do open
Cleaning frequency: Daily
Meeting rooms: 4 View spaces
Meeting space: 30000 sq. feet
Event space: Holds 200 people
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: On-site
Dist. to the nearest gym: On-site
Lounge/Bar hours: 24 hrs
Pool Info:
Pool is facing the sea, open from sunrise to sunset.
Ownership: Viva Resorts
Policies / Expenses
Cancellation:
Within 30 days prior to arrival - 40% penaltyWithin 15 days prior to arrival - 100% penalty Within 15 days prior to arrival - 100% penalty on all event expenses incurred by the Hotel on behalf of the GroupNo Show Reservations - 100% penalty
Nightly parking: 0
Typical group deposit: 25%
Total taxes: 0.00%
Total misc. fees: £1.10 GBP
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • All-inclusive resort
  • Baggage storage facilities
  • Beach access: Close to beach
  • Beach access: Directly on the beach
  • Car rental
  • Charge for early check out
  • Child facilities
  • Complimentary breakfast
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Facilities for the disabled
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: Weather Channel
  • Tennis court
  • Terrace
  • TV room
  • Voicemail

Airport & shuttle information

60 kilometers from Cancun International Airport.

Local shuttle info: Free transportation from Resort to Playa del Carmen. Departures every 2 hours from 10 am to 5 pm.

Breakfast information

Free buffet breakfast

Pet friendly?

Sorry but pets are not allowed.

Parking information

Free self-parking

Internet/Wi-Fi

Free Wifi in all areas of the resort

Cleaning policies

Foundation of an infection control risk assessment.Establish personnel safety procedure and staff training, in order to protect them and prevent the spread of infection. Promote respiratory hygiene and hand hygiene with staff and throughout the resorts with cleaning stations, washing instructions, equipment and signage. Establish a cleaning plan to maximize ease and efficiency while elevating the frequency of high contact surfaces and public areas with hospital-grade disinfectant. Endorse emergency cleaning practices in case of an incident.Safeguard protocols for general and intensified cleaning at all facilities, including the gym, spa, children’s club and recreational areas. High frequency cleaning of our food and beverage outlets.Inculcate the concept of safe distance.Confirm that all ventilation systems are maintained and cleaned.Establish clear and effective procedures in the event of an outbreak, including management of symptomatic guests, including isolation, separation and services s

About Wyndham Hotels

  • Flexible meeting space for both large and small groups
  • Global leader in vacation exchange and rentals
  • Many resorts offer golf and tennis, beautiful beaches, spa services and much more
  • Diverse hotel brand properties suitable for every traveler's needs

The Wyndham Hotels highlights above are subject to change without notice.

Previously known as:
Viva Wyndham Azteca Resort All Inclusive

Seasonality and Projections at Viva Azteca by Wyndham

Rate fluctuations of Viva Azteca by Wyndham

The graph above is fluctuations of room rates for both group/meeting rates and the lowest online individual prices we could find at the time the group bid was placed. The most competitive group/meeting rate displayed is 40.7% in the month of February 2022 and the highest average individual rate is $459 in the month of April 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Viva Azteca by Wyndham in a month when rates are lower.

Meeting rooms and event rooms at Viva Azteca by Wyndham

Below are the meeting, conference and event spaces at Viva Azteca by Wyndham.

Feel free to use the Viva Azteca by Wyndham meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Playa Del Carmen event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)
Size
(sq ft)
Event
5'/6
Event space layout
Crescent
Crescent tables layout
Classroom
Classroom meeting layout
Hollow
Square
Hollow square table layout
U-shape
U-shape meeting layout
Boardroom
Boardroom meeting space
Convention
8'/10'
Convention booth layout
Theatre
Theatre layout
Reception
Reception desk for meetings
Regist.
desk
Registration desk for meetings
Il Palco 61 x 40 x 9 247570/----40--4035--/--70----
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Il Palco

Room type:
Restaurant / Lounge
Total size:
2475 Sq. Miles
Dimensions:
61 x 40 x 9 Ft
Floor level:
Ground level
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Conference Room 50 x 54 x 9 2690130/----80--8050--/--150----
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Conference Room

Room type:
General Meeting Room
Total size:
2690 Sq. Miles
Dimensions:
50 x 54 x 9 Ft
Floor level:
Ground level
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Conference Room 25 x 27 x 9 1345--/----35--4035--/--75----
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Half Conference Room

Room type:
General Meeting Room
Total size:
1345 Sq. Miles
Dimensions:
25 x 27 x 9 Ft
Floor level:
Ground level
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Disco La Fiesta 35 x 42 x 9 1490--/----25--3530--/--40----
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Disco La Fiesta

Room type:
Restaurant / Lounge
Total size:
1490 Sq. Miles
Dimensions:
35 x 42 x 9 Ft
Floor level:
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System

FAQs about Viva Azteca by Wyndham

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Viva Azteca by Wyndham have?

There are 335 sleeping rooms in the hotel.

Is there any meeting space at Viva Azteca by Wyndham?

Yes, they have 4 meeting rooms that can support various table layouts.

What kind of breakfast is at Viva Azteca by Wyndham?

Free buffet breakfast

What parking is available at Viva Azteca by Wyndham?

Free self-parking

How much does internet cost?

Free Wifi in all areas of the resort

Is there a gym at Viva Azteca by Wyndham?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Viva Azteca by Wyndham?

Yes, there is a pool on-site at the property. Pool is facing the sea, open from sunrise to sunset..

Testimonials:

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"My experience was great and the responses back from the various hotels were prompt. Using your site saved me the time it would have taken me to contact all of the Vegas hotels, one by one." C.D. - Detroit, MI

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