Welcome to Best Western Airport Inn & Suites!
The Best Western Airport Inn and Suites is conveniently located just off Interstate-26 at Exit 209,Ashley Phosphate Road, only six miles away from Charleston International Airport.
Whether you're in town for business or leisure, you will find our location to be central to everything. If you have come to Charleston for the history, you will find all the area's plantations, historic downtown Charleston, including Rainbow Row, and the Battery just minutes away. Charleston Southern University, the Citadel, College of Charleston and Trident Medical Center are also only a short distance away. The Carolina Ice Palace is a mile away; other great attractions within a short distance include Charleston Air Force Base, Magnolia Plantation, Fort Sumter and the Family Circle Cup.
Make it a great family vacation by checking out Frankie's Fun Park, Whirling Waters Park, the IMAX Theater or watch a soccer game at Blackbaud Stadium or a baseball game at Joe Riley Stadium.
The Best Western Airport Inn and Suites in North Charleston offers guests many in-room comforts such as free wired and wireless Internet, in room refrigerators and microwaves, 32-inch flat screen LCD television, coffee makers, iron and ironing board and offers a variety of different types of rooms and suites to meet your needs. You will wake up each morning with an extended continental breakfast and a wide variety of hot and cold items to choose from. We look forward to your stay with us.
Hotel Reviews for Best Western Plus Airport Inn & Suites
3.5out of 5Based on 52 guest reviews, Average
Based on 61 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
17
Very Good
17
Average
10
Poor
10
Terrible
7
Most Recent Traveler Reviews:
“Don't plan on using the computer”
May 11, 2013
Ben C, Mission Viejo, California | Trip type: Business
Stayed here one night on a business/pleasure trip. Everything about the hotel was fine - nice clean room, comfortable bed and a decent hot breakfast. HOWEVER, they had two computers...
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Stayed here one night on a business/pleasure trip. Everything about the hotel was fine - nice clean room, comfortable bed and a decent hot breakfast. HOWEVER, they had two computers in a small room. Both must have been coal powered they were sooooooooooo sloooooooooooow! Tried to get on the internet for 20 minutes, alternating from one computer to the other but once I got on, I couldn't get the information I wanted and gave up as it took so long to do anything. « less
Read management response to this review.
Management response from Gloria Brown, Guest Relations Manager
Thank you for letting us know that the internet connections were slow during your recent stay at our hotel. We will discuss this with our provider and make the necessary repairs. We sincerely apologize for the inconvenience to you. So glad that you found other accommodations satisfactory. Thank you for your review and for your business. Gloria M. Brown Guest Relations Manager
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“Did Not Meet Expectations”
May 5, 2013
dogbuckeye, Gardner, Colorado | Trip type: Family
About a week ago I stayed here for three nights. It is advertised as a 2.5* or 3* depending upon websites. This Best Western should be a 2* with issues....
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About a week ago I stayed here for three nights. It is advertised as a 2.5* or 3* depending upon websites. This Best Western should be a 2* with issues.
First the positives: Room was clean, linens clean, AC/heat worked smoothly, small fridge (no freezer, however) and mini microwave clean and running well. Housekeeping staff are kind. Access and parking are solid.
Some concerns:
It took 20 minutes to register though I had a pre-paid reservation with all my information. There was no line of people. The front desk clerk had to call a manager and someone else to figure out how to process my reservation. I had to keep asking the clerk what was happening because this person did not communicate. I am a Diamond Elite member of Best Western.
They had one of the worst breakfast rooms I've experienced from a Best Western Plus. Each time I tried to get breakfast the limited hot food was out (very small containers, seemingly intentional), the fruit they offered was canned fruit cocktail and they had those mealy cheap muffins. No yogurt, no hard boiled eggs, not even a waffle maker which seems to be the hallmark of 2* hotels. The coffee was decent (however the in-room coffee is to be avoided).
This hotel wisely provides a card in your room to fill out if you want your room refreshed. Pop it on your door on the way out and the housekeeping staff has no need to guess. Nice. However, I did this on my second day and when I got back in the evening the special card was gone and the room was ignored.
I make use of hotel fitness rooms. The water was out and never refreshed. Equipment was oddly arranged and it was dusty, with bits of trash here and there.
There were a lot of details this hotel glosses over and hope visitors tolerate. My tv reception was spotty with lots of static on most channels. Each time I went to use the wifi I had to authenticate (multiple times in a day). Their business center had two computers but only one is hooked up to a printer (no sign to denote this). Also the business center was full of wrappers of trash, two days in a row. The smokers are allowed to smoke in front of the main entrance so you get a big whiff each time in and out. Small details each if they worked on these the place would be decent. As such it gives the appearance of not caring and mismanagement. « less
Read management response to this review.
Management response from Gloria Brown, Guest Relations Manager
I am so sorry that we did not meet your expectations, I think that our front desk employee was new and not familiar with the prepaid reservation such as yours, I am sorry that it took so long for your check in. The other issues you mentioned will be discussed with the staff and corrected immediately. The owners of this hotel are new and working hard to renovate rooms and improve services. We will certainly correct the wifi and tv services plus place information at the business center as you suggested. Always bring issues like this to the managers attention when you are at our hotel. He is normally available and anxious to hear from the guest. Again, I apologize for the inconveniences you experienced, I hope you will visit again and see the improvements that are being made. Gloria M. Brown Guest Relations Manager
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“Great Place”
Apr 30, 2013
John P, Brockton, Massachusetts | Trip type: Family
We stayed here on the 26th of April after picking up son From Parris Island Marine Graduation, this place is great , clean, easy access to highway to airport very...
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We stayed here on the 26th of April after picking up son From Parris Island Marine Graduation, this place is great , clean, easy access to highway to airport very comfortable beds, ( our Marine almost crashed asleep when he layed down , that's how comfy the beds were ) nice pool, very shocked to see how clean and big the bathroom was. Front desk answered any questions we had, were cheerful , plenty of places to eat around or have food delivered , only little problem we had was ,the shuttle service to airport, we had a 7:30 am flight ,and the service starts at 7am, But the front desk told us that they would make reservations to have a taxi at the hotel for us, which they did. « less
Read management response to this review.
Management response from Gloria Brown, Public Relations Manager
I know you must be very proud of your Marine, please thank him for his service protecting our country. We are so glad that you found our service and accommodations to your liking. We appreciate your kind review, please plan to visit us again soon. We appreciate your business. Gloria M. Brown Guest Relations Manager
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“Nice room for 16000 rewards points but didn't get floor requested earlier”
Nice comfortable room; average breakfast with usual bread, bagel, fruit, etc. Paid 16000 rewards points. Diamond Elite rewards club member; requested top floor at time of reservation; called again one...
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Nice comfortable room; average breakfast with usual bread, bagel, fruit, etc. Paid 16000 rewards points. Diamond Elite rewards club member; requested top floor at time of reservation; called again one day before to request top floor, lady who took message said request entered; at checkin told request was in computer but ignored by everyone so only ground floor room available; unacceptable for diamond club member; « less
“charleston trip”
Apr 23, 2013
Brenda C, Waynesville, North Carolina, Usa | Trip type: Family
I was very imprressed with the cleanliness of the rooms. and the attention had been taken
to provide the quality that was evident.. the employee's were very kind and helpful....
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I was very imprressed with the cleanliness of the rooms. and the attention had been taken to provide the quality that was evident.. the employee's were very kind and helpful. l liked th fact that there was no bedspread on the beds
Room Types - Best Western Plus Airport Inn & Suites
Double Queen Suite
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard Double Queen
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard King Non-smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Best Western Plus Airport Inn & Suites
Air conditioning
Airport Shuttle
Alarm clock
Central location
Clothes drying
Complimentary breakfast
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Laundry facilities
Microwave in room
Non-smoking rooms
Office or business center
Office in room available
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Best Western Plus Airport Inn & Suites
Charleston International Airport - 6 miles away.
Shuttle available upon request.
One way taxi will be between $10-15
Airport Shuttle? Yes! There is an airport shuttle.
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Based on 61 traveler reviews 
Value
Rooms
“Don't plan on using the computer”
“Did Not Meet Expectations”
“Great Place”
Double Queen Suite
Standard Double Queen
Standard King Non-smoking