Located on Rt. 50, the Lee Jackson Memorial Highway, this Chantilly, Virginia hotel is conveniently situated just 5 miles from Dulles International Airport and 25 miles from Washington DC. Courtyard Dulles Airport Chantilly is also conveniently located within Northern Virginia's High Tech Corridor, just one mile from the Dulles Expo Center. With 24-hour shuttle service to the Washington Dulles International Airport and just 11 miles from the DC Metro Rail Station, many of the memorials, museums and attractions of Washington DC and Northern Virginia are within reach. Courtyard Dulles Airport Chantilly offers a well designed room with amenities and services designed for comfort and convenience that ensure the start to a successful visit to the DC area. The Courtyard Dulles Airport Chantilly hotel offers a steaming hot breakfast and complimentary high-speed Internet access along with Marriott's friendly service. In addition, the hotel has 2 meeting rooms with a total of 1280 square feet of space.
Hotel Reviews for Courtyard Dulles Airport Chantilly
4.0out of 5Based on 27 guest reviews, Very Good
Based on 76 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
24
Very Good
34
Average
15
Poor
2
Terrible
1
Most Recent Traveler Reviews:
“It's the staff!”
May 6, 2013
AlexandriaJaa, Alexandria | Trip type: Family
I find I like certain hotels primarily because of room layout and view. As such, this was the first hotel in which I had a sliding glass door that looked...
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I find I like certain hotels primarily because of room layout and view. As such, this was the first hotel in which I had a sliding glass door that looked out onto a lovely manicured courtyard. Although the screen doors were locked to prohibit guests using the balcony, the fresh air and the view were enough. More importantly, this hotel accomplished something that no other hotel, four star or otherwise had accomplished-it fulfilled my requests quickly and efficiently. Sound simple, unimportant-guess again. I've probably had 50-100 hotel stays in the last few years. This was the only hotel that immediately followed through on two requests for room modification requests to accommodate an elderly parent. Kudos to the engineering and housekeeping staff for that. « less
Read management response to this review.
Management response from IADCA Courtyard, General Manager
Good Afternoon Alexandria,
Thank you very much for giving us feedback regarding your stay with us. It can be time consuming to leave feedback but it all helps us improve upon how we're doing in the eyes of guests like you.
I am very proud of the two people who have helped you during your stay. They are both great associates. Our goal is to exceed our guests expectations and it appears that we have done that with this stay.
I am not sure how often you take trips to this area but do know that we always have a place for you here at our hotel.
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“2 visits with faulty cable TV”
May 3, 2013
TCC55, New Jersey | Trip type: Business
I frequently stay at this Coutyard, but thinking of choosing another. This week both rooms had no cable tv service for the 3 major networks. I gave up, since I...
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I frequently stay at this Coutyard, but thinking of choosing another. This week both rooms had no cable tv service for the 3 major networks. I gave up, since I had a late check-in. I had the same problem when I staye here last month. All 3 rooms were on the west wing of the hotel. Management of hotel does not seem to care. « less
Read management response to this review.
Management response from IADCA Courtyard, General Manager
Good Morning TCC55,
I am very sorry we were unable to remedy the cable problem with both your rooms during your most recent stay. It's unacceptable to have that happen. I will gladly make the situation right by you if you could send me your name and Marriott Rewards information to cy.iadca.gm@marriott.com. We take complaints like these very seriously and I want to make sure the situation is fixed immediately.
I do care and am very glad that you have chosen to stay with our hotel during your visits to the area. I am positive that despite your experiences these are quick fix problems.
Again, thank you very much for your feedback and for giving us the opportunity to make it right. We hope to see you again in the near future. I'm sure you'll see an improvement.
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“(on 4/13)”
Apr 30, 2013
Kirijiamia, Hampton Roads, VA | Trip type: Family
Location was a little challenging to find due to poor road signs. Once we learned our way around it was easy to locate off of 50.
We stayed from 4/12-4/14/13....
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Location was a little challenging to find due to poor road signs. Once we learned our way around it was easy to locate off of 50.
We stayed from 4/12-4/14/13. Check in was smooth. Staff was friendly and helpful. The hotel is very nice and clean. Our room was clean and spacious for our needs. Our room faced the courtyard. Our sliding doors actually opened up to a small balcony for us to enjoy a nightly breeze. My daughter had a state tournament in the area and the hotel did a wonderful job setting up breakfast for Saturday morning in a conference room. The Bistro in the lobby is priced too high for the foods offered. I purchased a ginger ale from the lobby and it was >$2.00 for a 16 oz. We had a refrigerator in our room and later stocked up on drinks/snacks that we purchased at the surrounding stores. The pool is located inside and small. The night Manager was wonderful on Saturday (4/13) and went above and beyond to meet our needs. Overall had a nice stay. « less
Read management response to this review.
Management response from IADCA Courtyard, General Manager
Good Afternoon Kirijiamia,
Thank you very much for choosing our hotel for you and your family's travel needs. I am very happy to hear that you and your family enjoyed your stay with us. A clean, spacious room is a minimum expectation for hotel guests and I'm glad we met your expectations in that regard.
I do feel that our hotel is a great fit for families like your who have tournaments on weekends or who just want to get away. I also feel that our courtyard view is a plus for our hotel as it gives a peaceful environment for many of our guests to relax and unwind from the days activities. Our pool is also a plus for families as it gives children and adults alike a chance to have some fun.
I hope that if you are in the area, or if your daughter's tournament repeats next year you will choose to stay again with us again.
Thank you for your feedback and your comments. We work to insure that each guest has a great experience and feedback like yours helps us do just that.
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“Stranded in Dulles”
Apr 19, 2013
Marc L | Trip type: Business
I stayed for one night since I missed a connecting flight at Dulles. The hotel is nothing special and I could sleep well. However, if you expect anything more than...
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I stayed for one night since I missed a connecting flight at Dulles. The hotel is nothing special and I could sleep well. However, if you expect anything more than a clean room and friendly staff, this would be the wrong place. No breakfast was included either... « less
Read management response to this review.
Management response from IADCA Courtyard, General Manager
Good Afternoon Marc L,
Thank you very much for your feedback about our hotel. It is unfortunate that you were stranded but I am glad that you were able to stay with us.
I am pleased to hear that your room was clean and that our staff was friendly. I am not sure what rate program you had as we offer several packages that do include breakfast with your stay. We would have gladly changed it before checkout so that you could have enjoyed breakfast before leaving.
It still seems that we somehow missed the mark on exceeding your expectations. Please feel free to contact me at cy.iadca.gm@marriott.com if you would like to share more feedback.
Thank you again for staying with us and we hope to see you again if you are in the area.
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“Ok hotel for airport. Nothing special.”
Apr 9, 2013
SPCTraveler | Trip type: Family
Stayed for one night before catching an early flight out of Dulles. It is well located close to the airport and the shuttle service was quite efficient. Food at the...
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Stayed for one night before catching an early flight out of Dulles. It is well located close to the airport and the shuttle service was quite efficient. Food at the bistro was average to poor. Had a king suite which was spacious for a family of four but was nothing special. Some of the furniture was a bit worn. Our room was located just off the lobby near some conference rooms and the hallway stunk pretty badly of food they were serving on the conference rooms. It was ok but below average for what one would expect at a Courtyard and Marriott standards. « less
Read management response to this review.
Management response from IADCA Courtyard, General Manager
Good Afternoon,
Thank you very much for your feedback regarding your stay with our hotel. It is disappointing to hear that we failed to meet your expectations of A Courtyard by Marriott and for that I do apologize. While I am not sure if you mentioned anything to the front desk staff so that we could move your room, I would like to have been given an opportunity to remedy each situation you mentioned in your review.
I do hope that if you are in the area you will give us another opportunity to show that the previous experience was not the way we normally operate. We take great pride in our hotel and being able to exceed our guests expectations.
If there is anything further I can do to make the situation right with you please do not hesitate to contact me at cy.iadca.gm@marriott.com.
Thank you again for staying with us and we hope to see you again in the future!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: You may cancel your reservation for no charge until 6 PM hotel time on day of arrival.
Total Taxes:
9.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Courtyard Dulles Airport Chantilly
King room
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Queen Queen
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Courtyard Dulles Airport Chantilly
Air conditioning
Airport Shuttle
Alarm clock
Baggage storage facilities
Car rental
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Games room
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Courtyard Dulles Airport Chantilly
Washington Dulles International Airport, 3 miles, Complimentary 24 hour Shuttle Service to and from the airport.
Airport Shuttle? Yes! There is an airport shuttle.
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Previously Known As: Courtyard by Marriott Dulles Airport Chantilly, The Courtyard by Marriott Dulles Airport Chantilly
Based on 76 traveler reviews 
Value
“It's the staff!”
“2 visits with faulty cable TV”
“(on 4/13)”
King room
Queen Queen