The Hilton Garden Inn Huntsville South hotel features 102 rooms with 2100 square feet of flexible banquet and meeting space. With our outside area we can seat up to 250 people for any outdoor wedding or family reunion. Each guestroom is equipped with 32' LCD TV's with HD programming, a spacious work area, complimentary wired and wireless high-speed internet, voicemail and data port.
For convenience, each room includes a microwave, refrigerator and coffee maker. Iron, ironing board and hair dryer are also standard in each room.
The Hilton Garden Inn Huntsville South Alabama hotel has a complimentary business center which is accessible 24 hours a day. The Great American Grill® restaurant serves breakfast and dinner and is open from 6:00am to 10:00pm daily. A heated indoor pool is available, as well as 24 hour fitness center.
*****Everything. Right where you need it.*****
Star Rating:
Local Attractions:
U.S. Space & Rocket Center, Botanical Garden, Burritt of the Mountain Museum, Clay House Museum, Ditto Landing, Early Works Children's Museum, Robert Trent Jones Golf Trail
Hotel Reviews for Hilton Garden Inn Huntsville South
4.0out of 5Based on 28 guest reviews, Very Good
Based on 35 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
14
Very Good
13
Average
2
Poor
4
Terrible
2
Most Recent Traveler Reviews:
“OK, needs to work on a few things”
May 6, 2013
Sarah B, Clarksville, Tennessee | Trip type: Family
We stayed at this hotel this weekend. Our room was cleaner than average, the beds supremely comfortable. There was a spider in it's web in the corner of our room,...
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We stayed at this hotel this weekend. Our room was cleaner than average, the beds supremely comfortable. There was a spider in it's web in the corner of our room, but that would be my only complaint about the room itself. However, our pleasant stay was tarnished by two things.
1. The pool is COLD. Cold enough that my children came back to the room with chattering teeth and purple lips. As I read the reviews, I see that I am not the only one who has made this complaint. It seems that despite reassurances to review the pool temp, management has failed to take these complaints to heart.
2. Beware at breakfast. When we went downstairs for breakfast, I noticed that they had a menu placard of hot made-to-order items with prices attached. We were only wanting a light breakfast as we were having an early lunch prior to the funeral we were in town for, so we opted for what looked to be continental breakfast offerings. I made this assumption because if hot items had prices, logically the others would as well. So imagine my surprise when we were handed a bill for $20.00 for four "breakfast special's". We had three bowls of soupy oatmeal (really, two, because our small children each only had a half bowl), two small bowls of mixed fruit salad, two small yogurt cups, and and small glass of OJ. When I inquired at the desk, I was told all items are charged, and when I pointed out that their ought to be a sign, I was dismised, and she then went on to say that "if you take even one yogurt we can charge you $7.95". Not the service I have come to expect from the Hilton. I was clearly unhappy, and said that if I knew I was going to pay $20.00 for oatmeal I would have opted for hot breakfast. But nothing was done to right the situation. Later, as we were finishing up our breakfast, a single woman came down with her two teenage daughters. The cook told her that her children could eat free, whatever they wanted. I have to wonder if it is really hotel policy, or if her mini skirt had anything to do with it. When I asked the waitress about it, she seemed confused, but did refund us for our two children's meals. Aside from the fact that a hotel should at least offer a light breakfast included in the price, I would expect staff to be appropriately trained in hotel policy, and for the front desk to be more accommodating or at least show a shred of concern. The bill was no problem financially, it's the principle. I don't like feeling taken. We'll try the Embassy next time. Nicer hotel, and a hot breakfast included. « less
Read management response to this review.
Management response from KanaHotelGroup, Manager
Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated.
Again, thank you for taking the time to bring this matter to our attention. We value your business and will continue to work hard to exceed your expectations.
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“Hilton Garden Inn Huntsville”
Apr 15, 2013
Boobutt00, Birmingham, Alabama, USA | Trip type: Business
Staff was awesome and my experience was very satisfactory! When I arrived I received a free warm cookie and two bottles of water for being a member. I was quickly...
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Staff was awesome and my experience was very satisfactory! When I arrived I received a free warm cookie and two bottles of water for being a member. I was quickly told how I could earn more points as a member so that I can use them in the future for a free room! « less
Read management response to this review.
Management response from KanaHotelGroup, Manager
We are pleased to hear you enjoyed the cookies and water during your stay with us. Please return often!
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My daughter's soccer team stayed here last weekend for a soccer tournament. The staff was very attentive. They emailed us beforehand to find out when our games were so that...
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My daughter's soccer team stayed here last weekend for a soccer tournament. The staff was very attentive. They emailed us beforehand to find out when our games were so that they would know when to have breakfast ready for us. They served the soccer teams in a separate room, which was nice for us and for the other hotel guests. They made a special buffet for us so that we could serve ourselves quickly, and it was excellent. The rooms were very clean, the beds were comfortable, and the staff was great. I would recommend this hotel to anyone. « less
Read management response to this review.
Management response from KanaHotelGroup, Manager
Your complimentary review of our hotel the Hilton Garden Inn Huntsville South is much appreciated! Hopefully, we'll have the opportunity to host you again soon.
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“Ok, but not the best”
Mar 17, 2013
Sammalina | Trip type: Business
We stayed here for three nights this week. The hotel is very clean and the bed pretty comfortable. The workout room was very good. Their treadmills are top of the...
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We stayed here for three nights this week. The hotel is very clean and the bed pretty comfortable. The workout room was very good. Their treadmills are top of the line. We ate breakfast in their restaurant, and it was ok, but nothing special. The morning I was there alone, I was never attended by the waitress other than when I was getting my cereal, she asked if I was going to order anything. The hotel staff was polite, but didn't want to go out of their way for any little requests. There was a small mistake on our bill, and the manager fixed it on our way out even though my husband had asked about it earlier in the day. The manager wasn't in yet, and the front desk clerks said they didn't have the authority to fix it. Seems they should have that authority if a manger isn't going to be onsite. We asked for a late checkout of 1 p.m. and were told 1245 was the latest they allowed for late checkouts. The Internet worked for some sites, but not all would download completely. We work when we get back to the hotel, so will not stay here again for that reason. They didn't offer the govt rate for per diem. The staff was nice, but again, seemed they didn't want to be bothered. Not the usual Hilton property attitude...esp for Hilton Garden Inn. « less
Read management response to this review.
Management response from KanaHotelGroup, Manager
We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. I always utilize feedback like yours for staff training purposes. Please know your comments are taken very seriously and will be acted upon immediately. Thank you for the distinct service you have provided us by sharing your thoughts.
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“Not my favorite Hilton”
Mar 12, 2013
dbasl | Trip type: Family
We are Hilton Honors members and it's been a couple of years since we stayed at this property, only because last time we were there, we were not impressed. We...
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We are Hilton Honors members and it's been a couple of years since we stayed at this property, only because last time we were there, we were not impressed. We thought we'd try again and had similar problems. We called about 6pm since we were going out to dinner to let them know we would be a little late and to make sure we would still have our room which we booked a month ago. We were told that it was no problem and they had our room ready. Well, when we arrived, we were sent up to our room on the 5th floor. We heard the TV very loud coming from "our" room. So we called to the desk who said no one should be in the room and maybe housekeeping left the TV on. Since we did not want to open the door they came up and opened it and yes, someone was already in the room witht their bags and the water running. We were told that they had no other rooms that had two doubles available so we were next sent to a King Accessible room and they would bring in a rollaway for our daughter. Unfortunately, that room smelled of smoke and had several ladybugs climbing on the curtains (which freaked out our daughter). After calling some of the other hotels to try to find us a room, they actually found a room in their hotel that still had two doubles available? I know the front desk person tried her best but there wasn't much she could do since the information in the system was incorrect. We hoped it would get better, but the breakfast the next morning was well understaffed -- they ran out of plates, juice and several other items on the buffet and there were 18 orders backed up for eggs. I know there was a large group in for a gymnastics event but the staff did their best but they were completely overwhelmed. This is pretty much exactly the same experience we had two years ago when we stayed here (although our travel friends were the ones who got the room someone else was staying in). I think we've all decided we will not be staying here again. « less
Read management response to this review.
Management response from KanaHotelGroup, Manager
We are Hilton Honors members and it's been a couple of years since we stayed at this property, only because last time we were there, we were not impressed. We thought we'd try again and had similar problems. We called about 6pm since we were going out to dinner to let them know we would be a little late and to make sure we would still have our room which we booked a month ago. We were told that it was no problem and they had our room ready. Well, when we arrived, we were sent up to our room on the 5th floor. We heard the TV very loud coming from "our" room. So we called to the desk who said no one should be in the room and maybe housekeeping left the TV on. Since we did not want to open the door they came up and opened it and yes, someone was already in the room witht their bags and the water running. We were told that they had no other rooms that had two doubles available so we were next sent to a King Accessible room and they would bring in a rollaway for our daughter. Unfortunately, that room smelled of smoke and had several ladybugs climbing on the curtains (which freaked out our daughter). After calling some of the other hotels to try to find us a room, they actually found a room in their hotel that still had two doubles available? I know the front desk person tried her best but there wasn't much she could do since the information in the system was incorrect. We hoped it would get better, but the breakfast the next morning was well understaffed -- they ran out of plates, juice and several other items on the buffet and there were 18 orders backed up for eggs. I know there was a large group in for a gymnastics event but the staff did their best but they were completely overwhelmed. This is pretty much exactly the same experience we had two years ago when we stayed here (although our travel friends were the ones who got the room someone else was staying in). I think we've all decided we will not be staying here again.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 6pm day of arrival cancellation policy for hotel rooms unless otherwise stated in group contract. Meeting room has a 3 day cancellation policy.
Nightly Parking:
0
Typical Group Deposit:
0.00
Total Taxes:
12.00%
Total Misc Fees:
$1.00 USD (mandatory resort fees/taxes)
Food and Beverage Tax:
8.00%
Audio Visual Tax:
8.00%
Parking Fee:
0.00 Per Night
Gym Fee:
0.00 Per Day
Rooms Wireless Internet Fee:
0.00 Per Day
Rooms Wired Internet Fee:
0.00 Per Day
Meeting Wireless Internet Fee:
0.00 Per Day
Meeting Wired Internet Fee:
0.00 Per Day
Food and Beverage Service Charge:
19.00%
Audio Visual Service Charge:
19.00%
Banquet Labor Fees:
0.00%
Banquet Bartender Fees:
45.00 Per Hour (3 hour minimum)
Chef Attendant Fees:
50.00 Per Person (Carving Station Fee)
Avg. Continental Breakfast Cost:
6.99 Per Person
Avg. Buffet Breakfast Cost:
10.95 Per Person
Avg. Buffet Lunch Cost:
15.95 Per Person
Avg. Boxed Lunch Cost:
9.95 Per Person
Avg. Buffet Dinner Cost:
25.95 Per Person
Morning Break Cost:
6.99 Per Person
Afternoon Break Cost:
6.99 Per Person
Banquet Gallon of Coffee:
21.00 Per Item
Banquet Soda:
2.00 Per Item
Banquet Bottled Water:
2.00 Per Item
Amenities - Hilton Garden Inn Huntsville South
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Hilton Garden Inn Huntsville South
Huntsville Internation Airport is 17 miles from the hotel. No shuttle is available. One-way taxi fee is $25.00.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
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Based on 35 traveler reviews 
Value
Cleanliness
“OK, needs to work on a few things”
“Hilton Garden Inn Huntsville”