Came is REALLY late on Friday night..from a wedding! It was a 20 hour day. I was exhausted and wanted nothing more than go to sleep right on the floor...
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Came is REALLY late on Friday night..from a wedding! It was a 20 hour day. I was exhausted and wanted nothing more than go to sleep right on the floor in the lobby. My only request was a room close to an exterior door and the night clerk accommodated me perfectly and without hassle. The room was clean, the pillows numerous, the sheets crisp. I fell asleep immediately. The only thing I would change is the carpet in the bathroom. Maybe in your own home, but in a hotel...YUCK!!!!!!!!! How do you keep it clean? You don't! « less
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Management response from Colin Walsh, General Manager
Hi HDFLHPI -
Thank you for your wonderful review here on Trip Advisor! We are glad you enjoyed your stay!
BTW, our hotel just completed another multi-million dollar renovation...so guess what? No more carpet in the bathroom area! We have brand new tile in there now!
We can't wait to see you again soon!
Colin
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“Wonderful service staff”
May 19, 2013
Justin H, Cincinnati, Ohio | Trip type: Business
I was traveling to Auburn Hills with a group of 7 for a week of business training. The service staff Brittney, Therese, and Renah went above and beyond what was...
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I was traveling to Auburn Hills with a group of 7 for a week of business training. The service staff Brittney, Therese, and Renah went above and beyond what was required to make our stay enjoyable. They knew that on our last day we needed to check out before the restaurant was to open, so the night before Renah made us "boxed lunches" with fruit, snacks and water for our trip and keep them in the cooler till we were ready to leave. This is the first time I have received this kind of personal attention at a hotel, it made for an excellent stay away from home. « less
Read management response to this review.
Management response from Colin Walsh, General Manager
Hello Justin H -
Thank you so much for your wonderful review on Trip Advisor! We really appreciate you taking the time to mention some of our wonderful staff by name!
We can't wait to see you again!
Colin
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“Business”
May 7, 2013
Denis R, Auburn Hills, United States | Trip type: Business
My week in the Auburn Hill Hotel was very nice, except for an isolated problem. The employees there were very helpful and polite. The room is perfect for business and...
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My week in the Auburn Hill Hotel was very nice, except for an isolated problem. The employees there were very helpful and polite. The room is perfect for business and relax. The design and dimension of the hotel, besides the location are very good. « less
Read management response to this review.
Management response from Colin Walsh, General Manager
Hi Denis R -
We'd like to thank you for your review here on TripAdvisor.com! Were glad you enjoyed your stay. I'm glad that the problem you experienced was isolated, and it didn't tarnish your feelings of our hotel.
See you again next time!
Colin
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“Oversized experience”
May 6, 2013
Barbara T, Richmond, Virginia, United States | Trip type: Friends getaway
We had a wonderful time during the NCAA basketball tournament. Awesome that the staff wore VCU tshirts and hung the GIANT VCU banner in the atrium. The staff was professional...
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We had a wonderful time during the NCAA basketball tournament. Awesome that the staff wore VCU tshirts and hung the GIANT VCU banner in the atrium. The staff was professional and very friendly. The room was well appointed and the food at the bar was excellent. The general manager had a immense presence and you could feel his large impact on the whole hotel in a positive way. Very well run hotel. We enjoyed our visit. Only wished there were mirrors in the bedroom or living area. The only mirror in the bathroom made it difficult for two women to get ready in a timely manner. « less
Read management response to this review.
Management response from Colin Walsh, General Manager
Hi Barbara T -
Thank you for your review here on Trip Advisor! I really appreciate you taking the time to recognize our team and the great service we delivered while VCU was here! Also, thanks for mentioning me!
Colin
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“Excellent Hotel Experience”
May 2, 2013
Markandellen F, Fort Wayne | Trip type: Couples
We never have any problems when we stay at this hotel. The staff is friendly, rooms are clean. The hotel is in he perfect location -- easy to get in...
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We never have any problems when we stay at this hotel. The staff is friendly, rooms are clean. The hotel is in he perfect location -- easy to get in and out of the parking lot. We always come back to this hotel when we are visiting family in the Auburn Hills area. « less
Read management response to this review.
Management response from Colin Walsh, General Manager
Hi MarkandEllen F -
I'd like to thank you for your review here on TripAdvisor.com! We are very thankful for your loyalty to our property - we understand keeping our current guests happy is the best way to earn new ones!
See you next time!
Colin
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
One King Suite
One king Hilton Serenity Bed with pillowtop mattress. Sofa bed in separate living room. 480 square feet. Two TVs. Dining/work area. Wireless Internet access for a surcharge. Wet bar with compact refrigerator, microwave, sink, coffee/tea maker. Complimentary weekday newspaper.
One Bedroom Suite, One King Bed, Accessible
One King Bed
Slip into the pillowtop bed with premium bedding for a good night's rest. Wireless Internet access (surcharge) keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Suite, One King Bed, Accessible
One King Bed
Slip into the pillowtop bed with premium bedding for a good night's rest. Wireless Internet access (surcharge) keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Two Doubles 1 Bedroom Executive Floor Suite
2 double beds. Pillowtop mattress. Premium bedding. Sofa bed. Desk. Cable/satellite TV. Pay movies. Video-game console. Multi-line phone. Wireless Internet access for a surcharge. Voice mail. Clock radio. Microwave. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Electronic check-out. Air conditioning. Climate control. Smoking permitted.
Two Doubles Suite
2 double Hilton Serenity Beds with pillowtop mattresses. Sofa bed in separate living room. 550 square feet. 2 TVs. Dining/work area. Wireless Internet access for a surcharge. Wet bar with compact refrigerator, microwave, sink, coffee/tea maker. Complimentary weekday newspaper.
One King 1 Bedroom Conference Suite
1 king bed. Pillowtop mattress. Premium bedding. Sofa bed. Desk. Cable/satellite TV. Pay movies. Video-game console. Multi-line phone. Wireless Internet access for a surcharge. Voice mail. Clock radio. Microwave. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Electronic check-out. Air conditioning. Climate control. Smoking permitted.
One King 1 Bedroom Executive Floor Suite
1 king bed. Pillowtop mattress. Premium bedding. Sofa bed. Desk. Cable/satellite TV. Pay movies. Video-game console. Multi-line phone. Wireless Internet access for a surcharge. Voice mail. Clock radio. Microwave. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Electronic check-out. Air conditioning. Climate control. Smoking permitted.
One King 1 Bedroom Deluxe Suite
1 king bed. Pillowtop mattress. Premium bedding. Sofa bed. Desk. Cable/satellite TV. Pay movies. Video-game console. Multi-line phone. Wireless Internet access for surcharges. Voice mail. Clock radio. Microwave. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Electronic check-out. Air conditioning. Climate control. Smoking permitted.
Amenities - Hilton Suites Auburn Hills
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Camping or barbeque facilities
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Games room
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Movies in room
Microwave in room
Non-smoking rooms
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Sauna
Self controlled heating/cooling system
Shop
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone in all rooms
Television
TV - Free HBO
Terrace
Travellers cheques accepted
TV room
Video Games in Room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPet friendly $75 pet cleaning fee
Airport & Shuttle Information - Hilton Suites Auburn Hills
Detroit Metro Airport - 35 miles
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Complimentary to guests of hotel within 5 mile radius of hotel
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