Hotel Reviews for Holiday Inn Queretaro Centro Historico
3.5out of 5Based on 75 guest reviews, Average
Based on 82 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
16
Very Good
31
Average
21
Poor
8
Terrible
6
Most Recent Traveler Reviews:
“Oasis for Business Travel”
May 11, 2013
FandangoGa, Atlanta, Georgia | Trip type: Business
I have stayed here many times for business travel and highly recommend this hotel. Rooms are clean and comfortable. Staff is very friendly and easy to work with. Breakfast is...
more »
I have stayed here many times for business travel and highly recommend this hotel. Rooms are clean and comfortable. Staff is very friendly and easy to work with. Breakfast is great and offers both traditional US and Mexican dushes. Try the Mexican dishes!
I seem to have been always catching very early flights out of Queretaro to Houston. They departed at 6:00 AM and that means getting up at 4:00 A.M. to catch a 5:00 A.M. ride to the airport. The hotel operates a very reliable shuttlle at that hour.
I plan on taking my wife to Queretaro soon and will be staying here. « less
Read management response to this review.
Management response from Blanca Guerrero, Director General
Dear FandangoGa: A birief note to express our appreciation for having taken the time to comment on Holiday Inn Queretaro, Centro Historico. We are happy to know you will come with your wife soon! It is wonderful you take the chance to visit our beautifil city World Heritage by UNESCO hopefully for vacation and not only for business. Hoping to say hello to you and your family soon Blanca Guerrero Director
« hide
“Immaculate grounds, close to centro”
Mar 22, 2013
Bill E, Bangor, Maine | Trip type: Couples
Parking garage, pool, "hot" tubs, stylish restaurant with reasonably priced meals (we only had breakfast) - Helpful and plentiful staff always hard at work.
A cab ride to centro is...
more »
Parking garage, pool, "hot" tubs, stylish restaurant with reasonably priced meals (we only had breakfast) - Helpful and plentiful staff always hard at work. A cab ride to centro is 35 pesos, or an enjoyable walk. My only complaint was the AC that cooled no lower than 22C - I like a cooler bedroom and both my wife and I didn't sleep well. The hotel had maintenance check the AC unit but they didn't really fix it and I dropped the matter. I'm sure the hotel would have switched rooms. Microsoft Streets & Trips had this hotel misidentified, sending us to a Holiday Inn up on the hill instead. The "hot" tubs were not very hot at all. « less
Read management response to this review.
Management response from Blanca Guerrero, Director General
Dear Bill E: Thank you very much for sharing your experience at Holiday Inn Queretaro, Centro Historico. We are very happy you enjoyed your stay at beautiful Queretaro, World Heritage by UNESCO I would also like to thank you for your appreciation on our job, which we take very much pride of,. as our committement is to supply all our guests with a high quality service and venues. I have shared your comments with our staff! I hope I will have the opportunity to gree you on your next visit to Queretaro! Kindest regards! Blanca Guerrero Director
PS Our maintenance department as well as our marketing area are looking on the details you`ve mentioned.
« hide
“Business Trip”
Mar 21, 2013
wrldtravelr86, Greenville, South Carolina | Trip type: Business
I stayed at the Holiday Inn Queretaro Centro Historico on a recent business trip to Mexico. The staff, the restaurant and the rooms were excellent. We ate several times in...
more »
I stayed at the Holiday Inn Queretaro Centro Historico on a recent business trip to Mexico. The staff, the restaurant and the rooms were excellent. We ate several times in the restaurant, the food and service was top-quality. The staff really went out of their way to recommend restaurants, call a taxi when needed and ensure the stay was pleasurable. The only change I would make would be to the speed and coverage of the wireless network. Will definitely stay there again when I visit Queretaro. « less
Read management response to this review.
Management response from Blanca Guerrero, Director General
Dear Wrldtravelr86 Thank you for the time spent sharing your experience at Holiday Inn Queretaro Centro Historico! I have noticed you stayed in our hotel last February and I would like to share with you that by the end of that month we finishea an upgrade on our WIFI, that I hope you will find convenient on your next visit. Your feedback will be very appreciated!! We feel very happy you enjoyed our breakfast, please next time try our BBQ which is served nightly by the pool. We hope to see you again very soon! Thank you for your preference!! Blanca Guerrero Director
« hide
“great hotel”
Mar 13, 2013
guitars7625 | Trip type: Business
The hotel is in a good location and near the historic downtown which is a great place. The hotel is more like a resort, with a great outdoor pool and...
more »
The hotel is in a good location and near the historic downtown which is a great place. The hotel is more like a resort, with a great outdoor pool and bar. The building has a traditional Mexican look inside and out. The lobby and central area are nice, and live music on the grand piano on Sundays. The staff and waiters are friendly. Also, don't miss happy hour every night! The rooms are clean, and sized right for the price. There is a big grill outside at the bar that has steaks, which are pretty good. The restaurant inside is clean, but the food is not that good. Overall, this is a great hotel to stay at for business or vacation. « less
Read management response to this review.
Management response from Blanca Guerrero, Director General
Deaar Guitars7625: We really appreciate the time you have spent sharing your opinion about Holiday Inn Queretaro, Centro Historico! We are very proud to be located at the gate of our magnificent historical district which was named World Heritage by UNESCO! and we feel delighted to know you really enjoyed our food, friendly service, architecture and ambiance, as our main goal is making you feel of our hotel as your home away from home in Queretaro. Looking forward to greet you personally in your next visit Kind regards Blanca Guerrero Director
« hide
“Good Location, Friendly Staff”
Mar 8, 2013
Ben M, Lawrenceville, New Jersey | Trip type: Business
Hotel is in a convenient location. Near downtown where there are plenty of good restaurants, with a charming, old-world atmosphere. Rooms are large, clean and quiet, and the staff is...
more »
Hotel is in a convenient location. Near downtown where there are plenty of good restaurants, with a charming, old-world atmosphere. Rooms are large, clean and quiet, and the staff is friendly. There were a couple of minor maintenance issues, of little importance.
If you stay, I highly recommend the breakfast buffet, which is as good as I have had anywhere, except, maybe at the Omni in Chicago. « less
Read management response to this review.
Management response from Blanca Guerrero, Director General
Dear Ben M: Thank you very much for having taken the time to share your yur comments on Holiday Inn Queretaro, Centro HIstorico. I am very happy you have found our location convenient! I am happier to know that we fulfilled our commitement to make you feell welcomed. I am sharing your comments with all our staff as I know they will feel proud of a good job done! See you next time you visit Queretaro! We`ll be waiting for you. Kind regards! Blanca Guerrero Director
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Policies / Expenses
Room Types - Holiday Inn Queretaro Centro Historico
Business, One King Bed, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A safe, a desk, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
One King Bed, Garden View, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A safe, a desk, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Executive, Two Double Beds, Non-Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A safe, a desk, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Two Double Beds, Garden View, Non-Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A safe, a desk, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Two Double Beds, Non-Smoking, Poolside
Two Double Beds
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A safe, a desk, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Executive, One King Bed, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A safe, a desk, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Suite, One King Bed, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A safe, a desk, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Deluxe
One King Bed
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A safe, a desk, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Testimonials: Why use Hotel Planner?
"I think this site is amazing! I can't wait to use this site more! I still can't believe the "meeting planner" part of the site is free!" J.J. - Albany, NY
"Thank you so much for an amazing website. I had a very short time frame to manage a bus tour of 45. I needed hotels and banquets in less than 10 days. The destination was West Palm Beach - high season - and effectively sold-out. Within two hours I had responses back from three available hotels within my price range. I was able to sign a contract within 24 hours and manage the rest of the program. I continue to be impressed with your concept and will be a frequent user of your site." L.B. - Grand Rapids, MI
Based on 82 traveler reviews 
Value
Rooms
“Oasis for Business Travel”
Business, One King Bed, Non-Smoking
One King Bed, Garden View, Non-Smoking
Executive, Two Double Beds, Non-Smoking
Executive, One King Bed, Non-Smoking