The hotel is located at the prestigious Southwind - The Players Club, 4 diamond PGA golfcourse. We offer all suites with kitchens and separate living area. The breakfast is a hot buffet with local and seasonal items. A complimentary dinner is served Mon-Thurs and includes beer and wine. The hotel has a sports court, fitness center, business center, laundry and grocery service along with wireless throughout the hotel including meeting space. All meeting space features linen service, glassware, conference capabilities, round tables as well as meeting set ups. The property is beautifully-maintained with a lodge for gathering and movie nights. We also open our meeting space as a games and private area on sports weekends such as soccer tournaments and baseball tournaments. It is pet friendly with a pet park in the back area of the property.
Star Rating:
Local Attractions:
Memphis Zoo, STAX, Civil Rights Museum, Mike Rose Soccer, First Tennessee Baseball, Snowden Grove, University of Memphis, Carriage Crossing, The Avenue, Brooks Museum, Germantown Performing Arts Center, AgriCenter,
May 21, 2013
Walter C, Orlando, United States | Trip type: Business
Chef covering the evening shift seemed to have an attitude with the guests arriving too early to the serving area and getting something to drink or snooping around. Some of...
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Chef covering the evening shift seemed to have an attitude with the guests arriving too early to the serving area and getting something to drink or snooping around. Some of my co-workers felt offended and unsatisfied with her negative comments. She needs to have a different approach and this may affect future guests not staying at this particular hotel property. « less
“Good stay, but hard to find!”
May 21, 2013
threepdr, Huntsville, Alabama | Trip type: Family
The address of this hotesl is on Hacks Cross Road. However there are no signs for it on Hacks Cross and it is hidden behind other hotels. You will not...
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The address of this hotesl is on Hacks Cross Road. However there are no signs for it on Hacks Cross and it is hidden behind other hotels. You will not see it from Hacks Cross. We searched for some time before seeing it from Winchester Road. Turn in to the Hampton Inn on Hacks Cross and follow the road back a couple of hundred yards to find it. I mentioned this to the front desk attendent. He was well aware of the problem, and also aware that the management had no intention to fix it.
Breakfast was good, but the cook staff seemed a bit overwhelmed.
WiFi in reception in our room was poor. Photos on websites took for ever to come in, and streaming video (Netflix and Youtube) would not work at all. « less
“Poor example of Homewood Suites..so disappointed”
May 20, 2013
dreamangel, woodbridge, Va | Trip type: Couples
My husband and I stayed one night at this Homewood on our way to Memphis. We are very familiar with Homewood Suites since it is usually our first choice to...
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My husband and I stayed one night at this Homewood on our way to Memphis. We are very familiar with Homewood Suites since it is usually our first choice to stay when we are travelling. This Homewood certainly does NOT live up to Homewood Suites Standards!! When checking in I casually asked the front desk why there was a 24 hour required cancellation? This is not the norm for Homewood Suites unless they are in a resort area or specialized event occurrence. The answer from the Front Desk was "because we do"...not exactly explanatory. Registration is in a separate building from the rooms. Once registered you must go outside to access your room in another building. May not appear to be a problem BUT once outside parking is not convenient to this separate room building and guess what.....the luggage carts are in the other lobby building!! Now back we go to get a cart.....but not a cart insight even though no one else in sight checking in. We waited and finally asked for a cart....someone had to go to the other building (where the rooms were) to find a cart!! My husband is disabled (limited mobility but manages) so it took us at least 30 minutes from check in to the room. Thank goodness it wasn't raining...no protection. Elevator reeked of smoke but didn't worry....we had a smoke free room. Open the room door and the room reeked of smoke even though it said "smoke free". This hotel reeked of smoke everywhere!! After many miles travelling, we were too tired to leave. Now you must leave the building and hike to the social hour. The evening social was an adventure...food was good, beer and wine was provided but you had to get a "liquor passport" for each beer or glass of wine....only 3 allowed.No we are not big time drinkers!! If you wanted a glass, you had to knock each time on the kitchen door and wait until someone answered, and marked off the card ...felt like I was in kindergarten. This Homewood basically says.."Take it or leave it" It is not a Hotel where the management or staff care about their guests or the upkeep of the Hotel...definitely not a priority. Maybe because FED EX corporate headquarters is across the Street and they can fill their rooms with business travellers. « less
Read management response to this review.
Management response from ogm22, General Manager
Dreamangel - I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important to us and I will definitely take your comments into consideration.
Again, I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.
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“Dirty Room”
May 20, 2013
Shakil K, Atlanta, United States | Trip type: Business
This location does not clean their rooms properly, rooms are noisy, bad reception on TV. Beds linens are old a ripped, bathrooms are nasty. Only thing going for them is...
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This location does not clean their rooms properly, rooms are noisy, bad reception on TV. Beds linens are old a ripped, bathrooms are nasty. Only thing going for them is a great staff, but the staff cannot makeup for all the other problems. I do not think that they are keeping up with the facility and want to work hard to fix these problems. This use to be a great location but in last few months things have gone down and getting worse. « less
Read management response to this review.
Management response from ogm22, General Manager
Shakil K - I appreciate the review of your recent experience at our hotel. We strive to ensure that all our guests have an exceptional stay so you can imagine my disappointment that you were inconvenienced by several issues. Please know that your feedback is incredibly important to us and we will definitely take your comments into consideration to improve our in-property experience. Again, my sincere apology that we did not deliver on the service you expected and we hope that you will consider saying with us the next time you are in town. FYI - we will be updating our guest room bedding program to a fresh new look in the upcoming months.
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“Short Vacation”
May 20, 2013
Mary M, Markham, United States | Trip type: Couples
My husband and I like to plan short vacation on the spur of the moment. The accommentations were great and the staff were very client focused. We would probable return...
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My husband and I like to plan short vacation on the spur of the moment. The accommentations were great and the staff were very client focused. We would probable return to the hotel if we were in the area again. « less
Read management response to this review.
Management response from ogm22, General Manager
Mary M - Thank you for the positive feedback regarding your recent stay with us. Being your "Home Away From Home" is truly what we try to embody on a daily basis and are please that you experienced that at every point of contact. Please keep us in mind should your travels bring you back to the Memphis area.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 14 days for groups. 24 hours for individuals
Nightly Parking:
0
Total Taxes:
15.95%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Homewood Suites at Southwind
Bedroom Suite King
One King Bed or
One Sleeper Sofa Bed
Complimentary wired Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. Air conditioning and a desk are among the included amenities.
Bedroom Suite King Smoking
One King Bed or
One Sleeper Sofa Bed
Complimentary wired Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. Air conditioning and a desk are among the included amenities. This room is Smoking.
Bedroom Dlx Suite 2King
Two King Beds
Complimentary wired Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. Air conditioning and a desk are among the included amenities.
Studio Suite King
One King Bed
Complimentary wired Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. Air conditioning and a desk are among the included amenities.
Two Queen Beds, Non-Smoking, Accessible
Two Queen Beds
Complimentary wired Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. Air conditioning and a desk are among the included amenities. This room is Non-Smoking.
Amenities - Homewood Suites at Southwind
Air conditioning
Alarm clock
Camping or barbeque facilities
Central location
Charge for early check out
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Grocery service
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Kitchen facilities
Laundry facilities
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Terrace
Travellers cheques accepted
TV room
VCR or VCP
Video Games in Room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$25 pet fee
Airport & Shuttle Information - Homewood Suites at Southwind
20 minutes to Memphis International Airport
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: complimentary within 5 miles
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Based on 56 traveler reviews 
Value
“Evening Chef's Attitude”
“Poor example of Homewood Suites..so disappointed”
Bedroom Suite King 
Bedroom Suite King Smoking
Bedroom Dlx Suite 2King 
Studio Suite King 