too many problems 1) rough neighborhood.2) worst customer service from front desk personal.
3) bug in rooms.4. mold in bathroom.5 room too small. 6.rooms was dirty including shower head.
7)...
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too many problems 1) rough neighborhood.2) worst customer service from front desk personal. 3) bug in rooms.4. mold in bathroom.5 room too small. 6.rooms was dirty including shower head. 7) elevator is scary.8) odd shape building take elevator floor 3 to get to fourth floor.9.try to cancel my reservation but was not successful. « less
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Management response from RAJ DUTT, Manager
sorry, we could have change the room
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“Better than expected”
Mar 24, 2013
Stephen L
Ive been to a few quality inns and most times im pretry disappointed. I stayed here expecting a dirty room but that wasnt the case at all. The room was...
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Ive been to a few quality inns and most times im pretry disappointed. I stayed here expecting a dirty room but that wasnt the case at all. The room was absolutely spotless....no foul smell, no stains in the carpet. I will always frequent this hotel when in los angeles « less
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Management response from RAJ DUTT, Manager
thanks for staying see you in future
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“No response to investigating problem.”
Mar 22, 2013
LAFaulkner, Tsawwassen
We were staying at this hotel only as we had to be at the Canadian Consulate early Friday Mar 15 due to theft in Los Vegas. We were also planning...
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We were staying at this hotel only as we had to be at the Canadian Consulate early Friday Mar 15 due to theft in Los Vegas. We were also planning to relax by the pool. Pool not heated and there was upholstered sofa on deck. The room was ok, and the gentleman at check in was very pleasant (think he was the owner). We had requested a wake up call at 6:am and woke up at 7:30, as there was no call. The result was never got breakfast , and had to take a cab to & from the consulate.. Not happy campers. When we returned spoke to woman at front desk who assured me that she would investigate, and get back to me with outcome. I told her that I thought reimbursement for cab and breakfast would be reasonable. She said she would call. Never heard back. Being the first time using choice hotels reservations would not use them again Leslie Faulkner leslies6@telus.net « less
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Management response from RAJ DUTT, Front Office Manager
guest had a own car rental, wake up call was set but not answerd sorry or any inconveniance
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“Below average”
Mar 17, 2013
bobelon, La Paz, BCS | Trip type: Business
Be very careful about this place. The overall cleanliness and amenities was below average. The place was very noisy, party time. The "non-smoking" room smelled otherwise. The internet was tenuous...
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Be very careful about this place. The overall cleanliness and amenities was below average. The place was very noisy, party time. The "non-smoking" room smelled otherwise. The internet was tenuous at best. Breakfast was pretty lame. We booked a room with a fridge, etc. but were given a really spartan room without. « less
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Management response from RAJ DUTT, Front Office Manager
would have change room
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“You get what you pay for!”
Mar 11, 2013
Kimberly L, Phoenix, Arizona | Trip type: Family
First off there was no water at the hotel for the day, and the city informed the hotel in advance. Therefore, somehow each guest for that day should have been...
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First off there was no water at the hotel for the day, and the city informed the hotel in advance. Therefore, somehow each guest for that day should have been notified via e-mail! Also, I call in advance for a roll away and they did not inform me. Second of all, we have four people in our room. But, when arriving we had 5 due to one person meeting a friend in LA. So the room called me and said how many people?? They have security camera's everywhere, on the flip side of that the security is good and we were safe. Third of all the breakfast was so so.. And you cannot take a plate for a guest who still may be sleeping, but we did anyway. I have never stayed in a choice hotel that does that!!! But, on the flip side of that there may have been many guest prior that do abuse that! In all the hotel was clean and if you needed more towels they did provide them. The beds and rollaway were comfortable too. And, there is no parking fee which is a plus in LA. However, I would not stay there again..and due to the congested area. « less
Read management response to this review.
Management response from RAJ DUTT, Front Office Manager
thanks for staying
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00pm
Check Out:
11:00am
Year of Last Renovation:
2009
Floors:
4
Rooms:
62
Corridors:
All Rooms Have Exterior Hallways
Non Smoking Rooms:
42
Handicap Rooms:
Suites:
20
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
0.3 Mi
Dist. to 24hr Restaurant:
0.3 Mi
Dist. to Nearest Gym:
1.0 Mi
Policies / Expenses
Cancellation: Rate specific
24 hrs
Typical Group Deposit:
25%
Total Taxes:
15.50%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Amenities - Quality Inn & Suites by Convention Center La
Air conditioning
Alarm clock
ATM
Car rental
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Ironing facilities
Movies in room
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
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Based on 53 traveler reviews 
Value
Cleanliness
“one of the worst experience”
“Better than expected”
“No response to investigating problem.”