Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America San Jose - South - Edenvale is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Oakridge Mall/Theaters, Coyote Creek Golf Course, Lightrail Station to Downtown Shops/Restaurants, Postal Annex, Albertson's Grocery, or any of the other attractions in the San Jose area.
Star Rating:
Local Attractions:
Okaridge mall. lightrail to downtown San Jose, Cayote gold course
Hotel Reviews for Extended Stay America San Jose South Edenvale
3.0out of 5Based on 6 guest reviews, Average
Based on 14 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
2
Very Good
4
Average
1
Poor
3
Terrible
4
Most Recent Traveler Reviews:
“This place is the best!!”
May 13, 2013
maddyrse
I would recommend this place to anyone coming visiting or living in san jose this is by far the best hotel ive ever stayed at in all of California!!! One...
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I would recommend this place to anyone coming visiting or living in san jose this is by far the best hotel ive ever stayed at in all of California!!! One of the best things about this place is definitely the customer service and cleanliness « less
“Great customer service”
Apr 11, 2013
DaisyH309, Sacramento, California | Trip type: Business
Mitchell did an awesome job making sure we had everything we needed in the room and made sure we were comfortable and now we want to come back for our...
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Mitchell did an awesome job making sure we had everything we needed in the room and made sure we were comfortable and now we want to come back for our next stay! I love how each room has its own kitchen. There's all the plates, cups, pots, and all the utensils you need. A good place to make myself feel at home. « less
Read management response to this review.
Management response from Property Manager, Manager
Daisy,
Our many thanks for your review of Extended Stay America San Jose Edenvale. I am so glad to hear that Mitchell made you feel right at home during your stay and that you will consider staying with us again on your next trip. Our commitment to great customer service and clean, comfortable rooms is what makes us the best value in town, stay after stay. We are very pleased to hear when guests have a great stay and when our staff has made them feel right at home. Thank you again for taking the time to publish such kind words about our hotel and staff. We look forward to seeing you again soon.
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“Not again”
Apr 3, 2013
ca_lovers, Lanaken, Belgium | Trip type: Business
As a regular business traveler, I opted for this ESA North because it was near to a business I had to visit. Stayed here for only 3 nights but did...
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As a regular business traveler, I opted for this ESA North because it was near to a business I had to visit. Stayed here for only 3 nights but did not feel comfortable at any time. Rooms are clean, but not updated. Only found out next morning, that my window did not close (inch open), so I woke up early from the noise outside and reported at the front desk. Should be fixed by my return in the evening; but no. Got another room at the 1st floor of which the window derailed when opening; finally got a 3rd room that had no window problems. « less
Read management response to this review.
Management response from Property Manager, Manager
We would like to thank you for your recent review of Extended Stay America San Jose Edenvale. I am very sorry to hear that your stay was not enjoyable. It is our mission to provide the best accommodations to our guests each stay. We have strict room check measures in place to ensure that this type of issue doesn’t occur, clearly we had a breakdown in that measure and I sincerely apologize. All window and door locks should always be 100% functioning in any room prior to a guest arrival. I assure you this has been corrected and will not be an issue in the future. We are also in the process of starting a complete renovation at this property that will update the rooms and guest commons. We would enjoy having you back at our hotel to show you our re-doubled efforts at making things right for you. At any time, please feel free to call the front desk and ask for a member of management and we will be happy to take care of your reservations personally. With Hospitality, the Management at Extended Stay America San Jose Edenvale.
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“Stay next door”
Mar 28, 2013
CaliforniaDwatt, California | Trip type: Family
The staff were friendly but not so accomodating. When I asked for extra towels (we were playing in a hockey tournament), I was told I would need to bring my...
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The staff were friendly but not so accomodating. When I asked for extra towels (we were playing in a hockey tournament), I was told I would need to bring my dirty ones down to the front desk to get clean ones.... huh? I mistakenly stayed at this hotel, thinking it was the one next to it (Residence Inn - which I highly recommend). Pillows smelled like old bed head, comforter was stained. The room was not very well stocked... sugar packs but no coffee or even package creamer. The kitchen utensils were minimal - no wine glasses - boo! Location is good across from a grocery store and easy access to the highway. Overall I was really disappointed and couldn't wait to get out of there - the room looked clean but the bed felt old and icky. I won't stay here again. « less
Read management response to this review.
Management response from Property Manager, Manager
Thank you for taking the time to review your recent stay at Extended Stay America San Jose - South - Edenvale. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.
We know that you have several lodging options, which is why it is so important to us that we provide you with a clean, comfortable room at an affordable price. The description you presented of your accommodation is not representative of our quality standards. In order to meet our standards, we have strict procedures which are meant to prevent a situation like yours from occurring: in particular, we replace linens with fresh, clean bedding and inspect all rooms prior to making them available. I take your comments very seriously, so, I have met with our hotel management and staff to prevent such a situation from occurring again. This includes the lack of our coffee amenities provided in the room. We are in the process of a complete renovation at this hotel and we are doubling our efforts to ensure complete guest satisfaction for all our guests who stay with us.
Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
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“Excellent accommodations and convenient location”
Mar 15, 2013
Joanghost, Orlando, Florida | Trip type: Business
Good hotel was excellent for me, If you are going for a long time or vacation. It's well located, near to all principal transportation and close to 85 and 101....
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Good hotel was excellent for me, If you are going for a long time or vacation. It's well located, near to all principal transportation and close to 85 and 101. The service staff was excellent all the time, Rooms were always clean on time, and they always provided nice attention. « less
Read management response to this review.
Management response from Brandy Sickles, Manager
Thank you for your recent review of Extended Stay America San Jose Edenvale North. I am so pleased to hear that our hotel was conveniently located close to desired shopping and dining and that you were treated well by our staff all during your stay with us. Our mission is to provide excellent service each and every stay to all of our guests, whether you stay a single night or for long term. Maintaining a home away from home atmosphere is what we are all about. We are very thankful to you for taking the time to let everyone know of your great experience with us. We Hope that you will come stay with us again should your travels bring you back to our area. With Hospitality the Management at Extended Stay America San Jose Edenvale North.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3pm
Check Out:
12pm
Year of Last Renovation:
2006
Floors:
3
Rooms:
119
Non Smoking Rooms:
89
Handicap Rooms:
Suites:
119
Meeting Rooms:
0
Policies / Expenses
Cancellation: 6pm
Nightly Parking:
$0.0
Total Taxes:
11.00%
Total Misc Fees:
$0.75 USD (mandatory resort fees/taxes)
Room Types - Extended Stay America San Jose South Edenvale
Studio One King Non Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Studio One King Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Studio One Queen Non Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Studio One Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Studio Two Double Non Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Studio Two Double Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Amenities - Extended Stay America San Jose South Edenvale
Air conditioning
Alarm clock
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Free local calls
Handicap accessible
Internet - wireless
Ironing facilities
Kitchen facilities
Laundry facilities
Non-smoking rooms
Pets allowed
Private bathroom in room
Refrigerator
Shower
Tea and coffee making facilities
Telephone in all rooms
Television
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Extended Stay America San Jose South Edenvale
From the airport (San Jose Int'l Airport), take I-87 South approximately 8 miles. Merge onto I-85 South via the exit on the left and travel 5 miles. Take Great Oaks Blvd. Exit. Turn right onto Great Oaks Blvd. Travel 3/4 mile to San Ignacio Ave. Turn left onto San Ignacio Ave. Hotel on the right. $40 one way taxi fare
Airport Shuttle? Sorry, no airport shuttle available.
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