QUALITY INN NORTH 13TH SAN JOSE

875 North 13th St., San Jose, CA 95112 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Downtown Hotel in Santa Clara County
37.35876 -121.89057
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Average
3.5/ 5

Based on 55 guest reviews

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  • Free complimentary breakfast
  • 45 rooms in property
  • 3 floors in hotel
  • 7 suites in hotel
  • Check-in: 1:00 PM
  • Check-out: 11:00 AM
  • Groups & Meetings rating of 7.3/10

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Room Types

Check Rates1 King Accessible Hearing Accessible Visual Alarm Alert Visual Telephone Alert
Non-Smoking
Check Rates1 King Accessible Mobility and Hearing Accessible Accessible Tub
Non-Smoking
Check Rates1 King Bed Accessible Hearing Accessible Visual Alarm Alert
Non-Smoking
Check Rates1 King Bed Accessible Mobility and Hearing Accessible Accessible Tub
Non-Smoking
Check Rates1 King Bed Microwave Refrigerator Interior Corridor Desk with Ergonomic Chair
Smoking
Check Rates1 King Bed Not A Suite Interior Corridor Parking Area View
Non-Smoking
Check Rates1 King Bed Suite 1 Room Suite Partial Room Divider Interior Corridor
Non-Smoking
Check Rates1 King Bed Suite 1 Room Suite Sitting Area Sofa and or Chair
Non-Smoking
Check Rates1 King Bed Suite Junior Suite 1 Room Suite Interior Corridor Faces Street
Non-Smoking
Check Rates1 King Microwave Refrigerator Interior Corridor Desk with Ergonomic Chair
Smoking
Check Rates1 King Not A Suite Interior Corridor Parking Area View Desk with Ergonomic Chair
Non-Smoking
Check Rates1 King Suite 1 Room Suite Partial Room Divider Interior Corridor Parking Area View
Non-Smoking
Check Rates1 King Suite 1 Room Suite Sitting Area Sofa and or Chair Interior Corridor
Non-Smoking
Check Rates1 King Suite Junior Suite 1 Room Suite Interior Corridor Faces Street
Non-Smoking
Check Rates2 Queen Beds Free Wired High Speed Internet Microwave Refrigerator
Smoking
Check Rates2 Queen Beds Not A Suite Interior Corridor Parking Area View
Non-Smoking
Check Rates2 Queen Free Wired High Speed Internet Microwave Refrigerator Interior Corridor
Smoking
Check Rates2 Queen Not A Suite Interior Corridor Parking Area View Desk with Ergonomic Chair
Non-Smoking
Check RatesStandard Room 1 King Bed
Non-Smoking
Check RatesStandard Room 2 Queen Beds
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite
Non-Smoking

Local Attractions

Winchester Mystery House, California Great America Theme Park, Stanford Shopping Center, Tech Museum of Innovation, Intel Museum, History San Jose, American Musical Theatre, San Jose Arena, San Jose McEnery Convention Center.

Verified Reviews of Quality Inn North 13th San Jose

Below are the verified reviews from guests that we have booked recently:
"Five Star Customer Service "
Overall Score5.0/ 5
My mother and I enjoyed are short stay at the Comfort Inn. The room was comfortable and affordable and the service was excellent. I will select this hotel to stay at in the near future.
(Individual traveler, booked 1 room), from US flag
17-Nov-2014 Verified Review

Summary of Verified Reviews

Summary of 194 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
67
Poor

Poor bathroom. Tasty breakfast. Good access to airport.

“Great breakfast buffet” “Good night sleep”

Good Business Hotel Top 27% in city

Good to know

  • Bad furniture

    “Soiled sofa” “Dirty carpet”

  • Clean rooms

    “Bed was clean” “Room was always clean”

  • Poorly-maintained rooms

    “Hairdryer didn't work” “Heater did not work”

  • Poor hotel buildings

    “Older building” “Old facility”

Review highlights

Service

75/100
69 reviews

Reception is decent, with overall friendly and professional service.

“Excellent front desk staff” “Quick check in” “Staff was great”

Breakfast

71/100
38 reviews

Great and affordable breakfast.

“Better than expected hot breakfast” “Breakfast area was always clean” “Great breakfast buffet”

Location

65/100
37 reviews

Location is ok. Close to the airport with great parking.

“Grocery stores near by” “Bus stop is literally in front of the hotel” “Close to airport”

Value

64/100
18 reviews

Fairly good value for money. Fair breakfast prices.

“Good rate” “Including comfort” “Complimentary breakfast”

Room

53/100
83 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Big, brand-new, and spotless rooms with awesome beds. Substandard A/C and furniture.

“A/C worked great” “Noisy fan” “Hairdryer didn't work”

WiFi

38/100
6 reviews

Bad internet service.

“Internet connection was not working” “Bad signal”

Ranked top 60% by business travelers, with a score of 63

Good to know

  • Tasty breakfast

    “Better than expected hot breakfast” “Breakfast area was always clean”

  • Clean rooms

    “Bed was clean” “Room was always clean”

  • Fantastic service

    “Excellent front desk staff” “Quick check in”

Review highlights

Service

77/100
11 reviews

Fantastic service.

“Excellent front desk staff” “Quick check in” “Staff was great”

Breakfast

74/100
8 reviews

Tasty breakfast.

“Better than expected hot breakfast” “Breakfast area was always clean” “Great breakfast buffet”

Comfort

72/100
6 reviews

Rather comfortable.

“A/C worked great” “Quiet environment” “Including comfort”

Cleanliness

69/100
9 reviews

Good cleanliness in rooms, but so-so in the building.

“Stained carpets” “Dirty carpet” “Bed was clean”

Value

68/100
4 reviews

Fairly good value for money.

“Good rate” “Including comfort” “Complimentary breakfast”

Location

63/100
5 reviews

Location is ok.

“Short ride to the airport” “Little market across the street” “Bus stop is literally in front of the hotel”

Room

54/100
12 reviews

Clean, reasonable rooms.

“A/C worked great” “Noisy fan” “PAPER THIN walls”

Ranked top 70% by families, with a score of 68

Good to know

  • Clean rooms

    “Bed was clean” “Room was always clean”

  • Fantastic service

    “Excellent front desk staff” “Quick check in”

Review highlights

Service

80/100
11 reviews

Fantastic service.

“Excellent front desk staff” “Quick check in” “Staff was great”

Comfort

70/100
6 reviews

Comfortable.

“A/C worked great” “Quiet environment” “Noisy fan”

Cleanliness

66/100
7 reviews

Good cleanliness in rooms, but so-so in the building.

“Soiled sofa” “Stained carpets” “Dirty carpet”

Room

48/100
14 reviews

Tidy rooms, but in need of better maintenance.

“Noisy fan” “PAPER THIN walls” “Hair dryer didn't work”

Ranked top 67% by couples, with a score of 75

Good to know

  • Comfortable beds

    “Lots of pillows” “Good night sleep”

  • Fantastic service

    “Excellent front desk staff” “Quick check in”

Review highlights

Comfort

73/100
7 reviews

Comfortable rooms and beds.

“A/C worked great” “Quiet environment” “Including comfort”

Service

71/100
4 reviews

Fantastic service.

“Excellent front desk staff” “Quick check in” “Staff was great”

Room

57/100
7 reviews

Great beds in okay rooms.

“A/C worked great” “Noisy fan” “PAPER THIN walls”

Good to know

  • Bad furniture

    “Soiled sofa” “Dirty carpet”

  • Clean rooms

    “Bed was clean” “Room was always clean”

  • Poorly-maintained rooms

    “Hairdryer didn't work” “Heater did not work”

  • Poor hotel buildings

    “Older building” “Old facility”

Review highlights

Service

76/100
63 reviews

Reception is decent, with overall friendly and professional service.

“Excellent front desk staff” “Quick check in” “Staff was great”

Comfort

75/100
31 reviews

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

“A/C worked great” “Quiet environment” “Including comfort”

Breakfast

70/100
34 reviews

Great and affordable breakfast.

“Better than expected hot breakfast” “Breakfast area was always clean” “Great breakfast buffet”

Location

66/100
32 reviews

Location is ok. Close to the airport with great parking.

“Grocery stores near by” “Bus stop is literally in front of the hotel” “Close to airport”

Value

64/100
18 reviews

Fairly good value for money. Fair breakfast prices.

“Good rate” “Including comfort” “Complimentary breakfast”

Room

52/100
78 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Big, brand-new, and spotless rooms with awesome beds. Substandard A/C and furniture.

“A/C worked great” “Noisy fan” “PAPER THIN walls”

WiFi

36/100
4 reviews

Bad internet service.

“Internet connection was not working” “Bad signal”

Ranked top 59% by business travelers, with a score of 60

Good to know

  • Tasty breakfast

    “Better than expected hot breakfast” “Breakfast area was always clean”

  • Clean rooms

    “Bed was clean” “Room was always clean”

  • Fantastic service

    “Excellent front desk staff” “Quick check in”

  • Rather comfortable

    “A/C worked great” “Quiet environment”

Review highlights

Service

77/100
10 reviews

Fantastic service.

“Excellent front desk staff” “Quick check in” “Staff was great”

Breakfast

73/100
7 reviews

Tasty breakfast.

“Better than expected hot breakfast” “Breakfast area was always clean” “Great breakfast buffet”

Comfort

71/100
5 reviews

Rather comfortable.

“A/C worked great” “Quiet environment” “Including comfort”

Cleanliness

69/100
9 reviews

Good cleanliness in rooms, but so-so in the building.

“Soiled sofa” “Dirty carpet” “Dirty carpets”

Value

68/100
4 reviews

Fairly good value for money.

“Good rate” “Including comfort” “Free breakfast”

Location

65/100
4 reviews

Location is ok.

“Little market across the street” “Bus stop is literally in front of the hotel” “Proximity to the airport”

Room

54/100
11 reviews

Clean, reasonable rooms.

“A/C worked great” “Noisy fan” “PAPER THIN walls”

Ranked top 76% by families, with a score of 63

Good to know

  • Fantastic service

    “Excellent front desk staff” “Quick check in”

  • Clean rooms

    “Bed was clean” “Room was always clean”

  • Rather comfortable

    “A/C worked great” “Quiet environment”

Review highlights

Service

80/100
11 reviews

Fantastic service.

“Excellent front desk staff” “Quick check in” “Staff was great”

Comfort

71/100
5 reviews

Rather comfortable.

“A/C worked great” “Quiet environment” “Including comfort”

Cleanliness

65/100
6 reviews

Good cleanliness in rooms, but so-so in the building.

“Stained carpets” “Carpet was dirty” “Dirty fixtures”

Room

48/100
13 reviews

Tidy rooms, but in need of better maintenance.

“Noisy fan” “PAPER THIN walls” “Hair dryer didn't work”

Ranked top 76% by couples, with a score of 72

Good to know

  • Comfortable beds

    “Lots of pillows” “Good night sleep”

  • Rather comfortable

    “A/C worked great” “Quiet environment”

Review highlights

Comfort

75/100
6 reviews

Comfortable rooms and beds.

“A/C worked great” “Quiet environment” “Including comfort”

Room

59/100
6 reviews

Great beds in okay rooms.

“A/C worked great” “Noisy fan” “Hairdryer didn't work”

Review Semantics by TrustYou

Customer Reviews of Quality Inn North 13th San Jose

3.5 out of 5.Based on 55 guest reviews, Average

Property Description

The Comfort Inn provides an exciting array of services and features for even the most discriminating travelers. A stylish, relaxed ambiance complemented by an elite selection of amenities and extras creates an environment rich in convenience and character. Start your morning right with a sumptuous complimentary deluxe breakfast buffet, which boasts a wide selection of tantalizing foods and fresh juicesExcite your senses with authentic Mexican food and a fun atmosphere at the Gecko Grill, located adjacent to the hotel. Complimentary Wireless Internet Access in Lobby AreaComplimentary High-Speed Internet in All Guest Accommodations AT&T Long Distance*Complimentary Deluxe Breakfast Business CenterCocktail Lounge Adjacent to HotelCopy Machine*Electronic Door LockBraille ElevatorFax Machine*Ice MachineLaundry Facility Adjacent to HotelMessage Alert LightMulti-lingual staffComplimentary Newspaper (Mon.-Fri.)Secure ParkingFree Local CallsGecko Grill Restaurant*Room Service*24-Hour Security PersonSmoke DetectorsWake-up ServiceInterior Corridors

Details / Other Expenses

Check In:1:00 PM
Check Out:11:00 AM
Year of Last Renovation:2003
Floors:3
Rooms:45
Non Smoking Rooms:40
Handicap Rooms:2
Suites:7
Meeting Rooms:0
Policies / Expenses
Cancellation:
Comfort Inn-San Jose has a 24 hour CANCELLATION policy. If for any reason you wish to cancel a reservation please do so to 4pm the day before of the arrival. To avoid cancellation charges
Nightly Parking:$0
Total Taxes:12.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Breakfast in room
  • Charge for early check out
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Shows or evening entertainment
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

We are about 2 miles away from the San Jose International Airport and 40 minutes away from either San Francisco International Airport and Oakland International Airport.

Airport Shuttle? Sorry, no airport shuttle available.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Comfort Inn San Jose Airport

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