Great property centrally located to all major attractions. We offer a heated pool and jacuzzi, fitness center, bar, restaurant, complimentary airport shuttle to and from airport and within a 2 mile radius(subject to availability).
Star Rating:
Local Attractions:
Zoo, Fashion Valley Mall, Old Town, SeaWorld, Gaslamp District
I would expect 2 different streams of reviews, one (bad) from the rooms on the highway side and one (good) for the rooms facing the inner yard...I have had a...
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I would expect 2 different streams of reviews, one (bad) from the rooms on the highway side and one (good) for the rooms facing the inner yard...I have had a room in the first category for two nights - really a nightmare, I couldn't bear the noise and to make it even worse there was an air pipe of some kind for ventilation purposes fixed on one of our external walls adding the cherry on the cake! I am talking about room 1000 on the 10th floor - do yourself a favor and avoid it at all costs! After two days I went to the reception where the staff was nice and kind enough to offer me a room on the other side, three floors lower, huge difference, I slept like a baby the next 5 nights. This was my second similar, actually identical, experience with this hotel and the lesson I have learnt is to always opt for a room on the inner yard; except for the noise issue the rest was pretty much as expected, well...the price is also higher than usual for the offer. « less
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Management response from WarmRegards, General Manager
Dear nmf69,
Thank you for returning to stay at our San Diego hotel. We are very sorry for the inconvenience you experienced on the first few nights of your stay. It was our pleasure to move you into another room that better fit your preference. Thank you for taking the time to bring all of these details of your stay to our attention by completing the TripAdvisor review. We want you as our loyal guest and your comments and suggestions informs us of where we are succeeding and where improvements need to be made. Again, thank you for your review. We hope to exceed what is expected on your next visit.
Sincerely, John Blem, General Manager
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“Motel 6 is probably better al half price”
May 8, 2013
Gus S, Newman, California
This hotel needs to get better beds better pillows. The TV are old or very cheap the carpet needs to be pull off and get a new one they charge...
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This hotel needs to get better beds better pillows. The TV are old or very cheap the carpet needs to be pull off and get a new one they charge you for parking but half the time the ticket they give you don't work . Being a member if marriot rewards I was expecting better but next time I know better look at the rooms first then decide to stay or go somewhere else « less
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Management response from WarmRegards, General Manager
Dear Gus S,
It is very disappointing to receive your review and comments. We apologize for failing to impress you and appreciate you bringing the details of your stay to our attention, as this is not the typical guest experience at our property. If there are any details you would like to discuss with me at your earliest convenience, I would appreciate you contacting me directly at the hotel. Your patronage and Marriott loyalty means the world to us, and, again, we are sorry for failing to deliver the impressive experience you have come to enjoy from a Marriott property. It is our hope to have you as our guest again and exceed all of your expectations.
Best Regards, John Blem, General Manager
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“Disappointed - Traffic Noise”
May 4, 2013
luvmypreemie04
My husband and I wanted a short, quiet getaway for the weekend. Despite the ridiculously high price tag for this level of hotel and the $18/night parking, I bit the...
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My husband and I wanted a short, quiet getaway for the weekend. Despite the ridiculously high price tag for this level of hotel and the $18/night parking, I bit the bullet and booked it because its so centrally located. As it turns out, I haven't received a wink of sleep or a moment of quiet. The freeway is literally across the street and LOUD. I was told that the hotel is sold out and there are no rooms facing the other direction.
In addition, our view is not only of the freeway, but a disgustingly dirty mezzanine on the floor below ours.
When I opened the curtains and found this view, I also looked down only to find trash left from the last room occupants sitting on top of our air conditioning unit.
Lastly, housekeeping left the window open. There are no screens and there were tiny bugs flying around our room.
On the flip side, the room was nicely decorated and the bed is super-soft, but it really doesn't cancel out the other issues, primarily the noise. I doubt that I will be getting any sleep tonight...can barely hear myself think. « less
Read management response to this review.
Management response from WarmRegards, General Manager
Dear luvmypreemie04,
We apologize that we missed our mark of providing you with an experience that exceeded your expectations. Please know that we are committed to following up on our guests' comments and making the necessary improvements. We do hope that you decide to give us another opportunity to serve you in the future. We look forward to changing your impression of our property and delivering the impressive stay that you deserve.
Best, John Blem, General Manager
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“Crazy Freeway Noise”
May 2, 2013
Mary B, San Diego, California, United States | Trip type: Business
I made reservations online for a King Bed, Sofa bed in room, received a confirmation with the same description. I have to say I did get to the hotel late...
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I made reservations online for a King Bed, Sofa bed in room, received a confirmation with the same description. I have to say I did get to the hotel late in the evening as my husband had surgery at Mercy Hospital earlier in the day and it took much longer than anticipated. So by the time I got to the hotel, I was very tired and just wanted to shower and go to bed. I got a room on the sixth (6th) floor, next to the ice maker, that had two (2) Queen beds and no sofa bed. HHHmmm something must have gotten mis-communicated....I didn't reserve this type of room online....then to add to my disappointment, I have a room facing the freeway and you hear cars, trucks, motorcycles, semi-trucks, ambulances, police cars, etc...ALL night long. In all fairness to the hotel, I did not ask for another room and I did have to ask if I could extend my stay as my husband is in the hospital longer than we anticipated. They also charge $18.00 a day to park, which is more expensive than Maui, Hawaii where I stayed at the Hyatt and it was $10.00 a day! The good thing about this hotel is that it is beautifully decorated, well kept and clean. It is centrally located, and close to all kinds of things to do. The staff is friendly and very helpful. I don't really see this as a family hotel, but more of business persons traveling. But I do agree with all the other reviews of it being well kept and clean. « less
Read management response to this review.
Management response from WarmRegards, General Manager
Dear Mary B,
Please accept our apologies for the miscommunication in regard to your reservation and any inconvenience you experienced while staying with us. We do appreciate you bringing these details to our attention and have immediately followed up on your comments. Please know that our parking fee is commensurate with the majority of brand hotels in our area. We are very pleased that you did enjoy our beautifully decorated and clean hotel, along with our helpful and friendly customer service. We certainly would love the opportunity to have you as our guest again and provide you with the overall impressive stay you deserve. Thank you for your review.
The hotel is centrally located in the San Diego area. I found the staff to be helpful and kind. We had booked a room that included a $20.00 voucher to...
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The hotel is centrally located in the San Diego area. I found the staff to be helpful and kind. We had booked a room that included a $20.00 voucher to the Bistro. We ate breakfast there throughout our stay. It was fine, but nothing spectacular. It just like eating at a Starbucks. I went to the exercise room and one of the treadmills stopped working mid-way through my run. I told the staff and was told they would take care of it. I did not get a chance to go there again to see if it was fixed. Overall, we enjoyed our stay there. « less
Read management response to this review.
Management response from WarmRegards, General Manager
Dear Fishoutofwater66,
Thank you for staying with us while visiting California. We are glad that you enjoyed our centrally located San Diego location as well as our kind and helpful customer service. Thank you for bringing the treadmill issue to our attention and we apologize for the sudden inconvenience. Please know that it has been repaired. We also regret that you were not impressed with breakfast at the Bistro, and appreciate your valued input. Again, thank you for letting us and other travelers know that you enjoyed your overall stay with us by posting a review.
Best Regards, John Blem, General Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: varies. 6:00pm day of arrival individual cancellation.
Nightly Parking:
$14
Typical Group Deposit:
1000.00
Total Taxes:
12.54%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Parking Fee:
16.00 Per Night
Food and Beverage Service Charge:
22.00%
Audio Visual Service Charge:
22.00%
Avg. Continental Breakfast Cost:
15.00 Per Person
Avg. Plated Breakfast Cost:
16.00 Per Person
Avg. Buffet Breakfast Cost:
20.00 Per Person
Avg. Plated Lunch Cost:
22.00 Per Person
Avg. Buffet Lunch Cost:
25.00 Per Person
Avg. Boxed Lunch Cost:
12.00 Per Person
Avg. Plated Dinner Cost:
28.00 Per Person
Avg. Buffet Dinner Cost:
30.00 Per Person
Morning Break Cost:
18.00 Per Person
Afternoon Break Cost:
15.00 Per Person
Room Types - Courtyard Mission Valley
Double Room
Two Double Beds
This room measures 325 square feet (30 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the iPod docking station makes it easy to listen to your own music. A coffee/tea maker and a refrigerator are supplied while a microwave can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Two Queen Beds
Two Queen Beds
This room measures 325 square feet (30 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the iPod docking station makes it easy to listen to your own music. A coffee/tea maker and a refrigerator are supplied while a microwave can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered.
Deluxe Two Queen
Two Queen Beds
This room measures 360 square feet (33 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the iPod docking station makes it easy to listen to your own music. A coffee/tea maker and a refrigerator are supplied while a microwave can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
King Room
One King Bed
This room measures 324 square feet (30 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the iPod docking station makes it easy to listen to your own music. A coffee/tea maker and a refrigerator are supplied while a microwave can be requested. A sofa bed, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Deluxe
One King and One Sofa Bed
This room measures 325 square feet (30 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the iPod docking station makes it easy to listen to your own music. A coffee/tea maker and a refrigerator are supplied while a microwave can be requested. A sofa bed, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Amenities - Courtyard Mission Valley
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Central location
Charge for early check out
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Restaurant
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Courtyard Mission Valley
San Diego Airport - 4 miles. Several shuttle services and taxis available.
Airport Shuttle? Yes! There is an airport shuttle.
Testimonials: Why use Hotel Planner?
"I am so happy I stumbled on this site. I was calling different hotels trying to plan an event for 120 people. This made the process so much easier! Thank you." S.C. - Tampa, FL
"I want to personally thank you for all of your help in planning this special event. I would like to extend to you a personal invitation to stop by the Marriott during our stay so I can thank you in person for helping me in planning." S.P. - Houston, TX
Previously Known As: Courtyard by Marriott, Courtyard by Marriott San Diego Mv / Hotel Circle, Holiday Inn San Diego Zoo Area, Holiday Inn Select San Diego Zoo Area