The Holiday Inn St Louis Airport is a recently renovated premier hotel at Lambert International Airport. We offer complimentary airport shuttle, high speed wireless internet, Starbuck's coffee in lobby until 9am daily, and parking. We offer a full service restaurant, lounge, and room service. All guest rooms include a mini refrigerator, iron/ironing board, and coffee maker. In addition, we offer a state of the art fitness center, coin laundry, valet dry cleaning, ATM, business center and outdoor pool.
I kind of knew what to expect going into this place. It's just a hotel by the airport. It was clean and everything in our room was just your typical...
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I kind of knew what to expect going into this place. It's just a hotel by the airport. It was clean and everything in our room was just your typical standard stuff. It was slightly dated from the outside but once inside it was just fine. However, it is of course in a bad area with very little restaurant options so that part did suck. The hotel restaurant was alright but probably only worth eating at once. I would stay here again though. But you have to know what to expect going into it. « less
“I Probably Won't Be Back”
Mar 5, 2013
Scott D, Columbia, Missouri | Trip type: Solo travel
I checked in for a weekend so I could get some writing done. The first thing I noticed after an unremarkable check-in process was that the elevator was incredibly slow,...
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I checked in for a weekend so I could get some writing done. The first thing I noticed after an unremarkable check-in process was that the elevator was incredibly slow, smelled of grease, and looked like it had seen much better days in the past.
I had reserved a suite, and the description of the suite said "with fireplace." Well, it was something that LOOKED like a fireplace, anyway. It was a cutaway section of the wall that contained a fake log (plastic...not even ceramic) with a plug-in cord coming out of it. When activated, a light bulb came on and made the plastic log "glow", and it sort of made a "crackling" sound. I am not certain this qualifies to be advertised as a "fireplace" in the room description. Generally, a fireplace means something that actually generates heat. I've seen gas fireplaces, electric fireplaces, and real fireplaces in hotel rooms, but nothing as cheesy and chintzy as what I saw at this property.
The TV was a flat screen which seemed inordinately small relative to the size of the room. There was no HDMI port on the TV so I was unable to hook my own device up to the TV.
The printer in the Business Center was out of order, according to a sign taped to it.
Although the restaurant was located in the basement of the hotel, the breakfast was tasty. The food that was prepared and served was the one bright spot in an otherwise less-than-stellar experience. The servers need to learn to have their discussion on the choices and tipping habits of their guests out of the earshot of their guests.
All-in-all, for the money spent, I was unimpressed, and will not be returning to this property again. If Priority Club is important, there's a Crowne Plaza not far away on Lindbergh. If you don't care about Priority Club, the Hilton or the Renaissance are both much better properties for about the same amount of money. « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear Scott D,
Thank you for taking the time to relay your comments regarding our property during your recent stay. I apologize you were not fully satisfied with your accommodations and with the service you received at the restaurant during your stay. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We have taken note of your valuable comments and will use these to monitor and improve the quality of product and services we offer to our guests.
We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG.
Sincerely,
Connie D Case Manager IHGCare
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“What a dump!”
Feb 26, 2013
husker7028, Des Moines, Iowa
Best thing about this hotel is that it is close to the airport. Unfortunately, there are 4-5 hotels that are closer and every one is nicer. This place is, honestly,...
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Best thing about this hotel is that it is close to the airport. Unfortunately, there are 4-5 hotels that are closer and every one is nicer. This place is, honestly, a dump. And that's being generous. Room smells of smoke. Closet door FELL OFF the first time I used it. Can hear absolutely everything that happens in the hallway...every door slam, every person walking by, even the guy who decides its a good idea to carry on a 30 minute phone conversation in the hallway at 11:00 at night.
I don't write many bad reviews (check my other reviews) but this one is well deserved. Avoid this place if at all possible. « less
Read management response to this review.
Management response from Denise Haefner, Director of Sales
Thank you for taking the time to write your review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please accept our apologies for any inconvenience caused you and for falling short of your expectations. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to show you how great our hotel is.
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“Comfortable but older property”
Feb 2, 2013
Tim D, Glencoe, Alabama | Trip type: Business
I stayed here a few days ago and the hotel is very comfortable but it is an older hotel. It looks like it has but remodeled in the past couple...
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I stayed here a few days ago and the hotel is very comfortable but it is an older hotel. It looks like it has but remodeled in the past couple years. The room has older style AC. I had a queen bed with couch and fridge.
The internet was fair but not blazing. The beds were very comfy and I slept great.
The only issue I really had is that the parking was very isolated. On one side of the hotel you have to come thru fron which is a long way if you have to park in the rear. The other side has plenty of parking but the door is not operated with your door key you have to pick up a phone ane wait for someone to let you in. In winter or rain you could be cold or wet.
They do have a restaurant downstairs I didn't eat there but I think beer was about $5/bottle for Coors Light plus the tax « less
“Wowed again”
Jan 23, 2013
MOJIM, kenora ont. ca--lake of ozarks | Trip type: Business
Will I stayed here again and found the great staff was still doing a outstanding jo.The rooms were very clean and fresh.Great tv but you have to find you way...
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Will I stayed here again and found the great staff was still doing a outstanding jo.The rooms were very clean and fresh.Great tv but you have to find you way to local channels. Airport pick up and delivery very quick. Too cold for out door pool 13 degress. « less
Read management response to this review.
Management response from Denise Haefner, Director of Sales
Thank you for being a repeat client and for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for the nice comments regarding room cleanliness and airport shuttle promptness.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
This room measures 340 square feet (31 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed Living Room Ste Nonsmoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One Bed Accessible Smoking
One Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
One Bed Non-Smoking Accessible
One Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
One King Bed Nonsmoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Executive Suite Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
One King Executive Suite Nonsmoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn St. Louis Airport
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Games room
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Holiday Inn St. Louis Airport
Lambert St Louis International Airport Free airport transportation. Hotel is 1 mile from the airport.
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Complimentary airport shuttle and to anywhere in a 3 mile radius from 4:20am to 12 midnight daily.
Testimonials: Why use Hotel Planner?
"Yes, this was so easy compared to our last reunion, where we went from one hotel to the other to get information. Our guests loved the free breakfast. Thanks!" B.B. - Tampa, FL
"I will definitely use your company again, and refer everyone I know to it! I loved that I did not have to be on the phone all day to get a great deal! THANKS!" C.P. - St.George, UT
Previously Known As: Holiday Inn St. Louis Airport Oakland Park
Based on 66 traveler reviews 
Value
“No issues & a fine place to stay”
“I Probably Won't Be Back”
“Comfortable but older property”
“Wowed again”
One Double Bed Nonsmoking
One King Bed Living Room Ste Nonsmoking
One Bed Accessible Smoking
One King Bed Smoking
One King Executive Suite Smoking