Hotel Reviews for Fairfield Inn & Suites by Marriott
4.0out of 5Based on 62 guest reviews, Very Good
Based on 89 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
50
Very Good
21
Average
11
Poor
7
Terrible
0
Most Recent Traveler Reviews:
“service”
May 1, 2013
Dolores G, Okmulgee, Oklahoma, United States | Trip type: Friends getaway
we recently stayed at this hotel while on a school trip and the service was very good, the person that kept up the free breakfast was super in his job...
more »
we recently stayed at this hotel while on a school trip and the service was very good, the person that kept up the free breakfast was super in his job his name is Francisco and he did an amazing job, asked for some water one day and the next day when i came down for breakfast he had water waiting for me, now that is service, he always had a smile on his face and was always ready with a good morning and how are you doing, what a way to start the day, « less
“Clean Hotel, plenty of space in suite”
Apr 29, 2013
CharliefromVoorhees, Voorhees, New Jersey | Trip type: Couples
Hotel was clean, bed was a bit soft. We stayed two nights but in two seperate rooms. First suite was smaller than the second one but still enough room for...
more »
Hotel was clean, bed was a bit soft. We stayed two nights but in two seperate rooms. First suite was smaller than the second one but still enough room for two (just a little hard getting in the bed on one side) « less
“Nothing great at all, but clean”
Apr 24, 2013
GlendaleCA, USA | Trip type: Couples
This is really not a great place, however it is clean...I just expected more from a Marriott property. I realize it's the most budget-friendly in the chain, but this place...
more »
This is really not a great place, however it is clean...I just expected more from a Marriott property. I realize it's the most budget-friendly in the chain, but this place didn't fit the bill in comparison to competitors like Hampton Inn.
The downstairs lobby is small but clean. We were not upgraded b/c the suites were full. The room was clean and simple. The bathtub, though was a bit yuck and needed to be fixed. The towels were so thin they were gross. They were not dirty or threadbare. They actually seemed relatively new, but they were just thin and had a very uncomfortable texture. The bed was a nightmare- I hardly slept for the two nites there. The bed is incredibly uncomfortable. The pillows were also totally awful- they give all small one's and none of them are the super-dense kind that have good support even for a small pillow. The sheets were passable and the blanket sort of yuck.
The air conditioning/heating unit seemed to sputter along and work sometimes.
The breakfast area was very clean. Of course it had simple standard breakfast items. The person working this area was amazingly friendly (a Latino guy).
I'd give this place a pass and try one of the other Marriott properties in the immediate area. I know for a fact the Courtyard is very decent and it is right nearby. It is not worth the difference in free breakfast to stay here. « less
Read management response to this review.
Management response from ffismanassas, Manager
I would like to start by expressing our sincere apology that you were not completely comfortable with your stay at the Manassas Fairfield Inn. Our staff is dedicated to making any, and every, guest feel as if they are in a home away from home. It is clear that we did not fulfill all your needs as a valued guest and we are glad that you allowed us the opportunity through this review to see where we came up short. I am, however, pleased to hear that you enjoyed our breakfast attendant Francisco. He is an asset to our hotel and a very hard worker. We would love to hear from you again with any more feedback you could provide us with, positive or negative, and would again like to thank you for taking the time to review us.
« hide
“Virginia Travel”
Apr 18, 2013
Arthur Jr R, Boston, Massachusetts | Trip type: Family
Hotel staff was terrific, especially the breakfast attendant.... he took great pride in his job and in overall customer satisfaction. The hotel itself is in need of a refresh. The...
more »
Hotel staff was terrific, especially the breakfast attendant.... he took great pride in his job and in overall customer satisfaction. The hotel itself is in need of a refresh. The corridors, carpeting, elevator interior, and lobby all needed to be cleaned, and/or refreshed. « less
Read management response to this review.
Management response from ffismanassas, Manager
Francisco (Breakfast Attendant) has been with us for a very long time and continues to excel in making our guests happy. We want to let you know that he appreciates you mentioning him in your review. That also goes for our front desk staff and housekeeper. We strive to provide all of our guests with the excellent standard of service that has become synonymous with the Marriott name. As for the hotel, we would like to thank you for letting us know your honest opinion about us so we can learn how are guests feel about us as a whole. We appreciate your review and hope that if your ever in the area again, you will continue to stay with us.
« hide
My husband and I stayed here last weekend. We were upgraded (for free!) to a SUITE b/c the rooms w/ the king size beds were full. The suite was lovely...
more »
My husband and I stayed here last weekend. We were upgraded (for free!) to a SUITE b/c the rooms w/ the king size beds were full. The suite was lovely - clean, smelled fresh, comfy bed, shiny bathroom, etc. The front desk staff was nice. The breakfast was very good - waffles, yogurt, muffins, etc. We will definitely return to this hotel! « less
Read management response to this review.
Management response from ffismanassas, Manager
Thank you very much for staying with us, and I am delighted to hear you enjoyed your stay with us. We are glad we could make your trip an enjoyable one with our complimentary upgrade, cleanliness, and friendly service. We hope you choose to visit us again.
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00pm
Check Out:
12:00pm
Year of Last Renovation:
2011
Floors:
3
Rooms:
80
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
80
Handicap Rooms:
3
Suites:
17
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
0.5 Mi
Dist. to 24hr Restaurant:
1.0 Mi
Dist. to Nearest Gym:
1.0 Mi
Lounge/Bar Hours:
na
Policies / Expenses
Cancellation: 4:00pm the same day
Nightly Parking:
0
Typical Group Deposit:
$500
Total Taxes:
10.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
5.00%
Occupancy Tax:
5.00%
City Tax:
0.00%
Country Tax:
0.00%
VAT: Value Added Tax:
0.00 VAT % Inclusive
GST: Goods and Services Tax:
0.00 GST %
PST: Provincial Sales Tax:
0.00 PST %
Food and Beverage Tax:
0.00%
Audio Visual Tax:
0.00%
Other Tax:
0.00%
Resort/Hotel Fee:
0.00 Per Night
Parking Fee:
0.00 Per Night
Cleaning Fee:
0.00 Per Night
Porterage Fee:
0.00 Per Item
Gym Fee:
0.00 Per Day (NC for hotel excercise ar)
Spa Fee:
0.00 Per Day
Shipping Handling Fee:
0.00 Per Item
Additional Person Fee:
0.00 Per Person
Rooms Wireless Internet Fee:
0.00 Per Day
Rooms Wired Internet Fee:
0.00 Per Day
Meeting Wireless Internet Fee:
0.00 Per Day
Meeting Wired Internet Fee:
0.00 Per Day
Meeting Power Surcharge Fee:
0.00 Per Night
Additional Room Fees:
0.00 Per Night
Food and Beverage Service Charge:
0.00%
Room Types - Fairfield Inn & Suites by Marriott
Standard, One King Bed
One King Bed
This room measures 308 square feet (28 square meters). Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary weekday newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Standard, Two Double Beds
Two Double Beds
This room measures 308 square feet (28 square meters). Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary weekday newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Fairfield Inn & Suites by Marriott
Air conditioning
Alarm clock
Baby facilities in room
Baggage storage facilities
Central location
Child facilities
Clothes drying
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Fairfield Inn & Suites by Marriott
Dulles Airport-17 miles
Washington Airport-28 miles
Taxi $45 to Dulles Airport
Taxi $70 to Washington Regan
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Manassas Taxi local
Dulles Taxi
Testimonials: Why use Hotel Planner?
"The service of your site was incredible! It made my job 100 times easier! The hotels were wonderful, even the ones who couldn't accomodate us. Truly a great experience, and will now be a perminent fixture in my arsenal of business "secret weapons."" A.B. - Dallas, TX
"I want to thank all who have helped me book my group. You folks are truly wonderful and your website is the best group site I've ever worked with. Should our church decide to use you folks again I will always recommend and use your services!" L.P. - Windsor, CT
Based on 89 traveler reviews 
Value
“service”
“Nothing great at all, but clean”
Standard, One King Bed
Standard, Two Double Beds