Richmond International Raceway, Kings Dominion Amusement and Water Park, Science Museum of Virginia
and Childrens Museum, Short Pump Mall, Virginia Center Commons Mall, Downtown Richmond, Siegal Center, Richmond Coliseum, Byrd Park
, Amtrak Station, Historic Williamsburg, Busch Gardens
Verified Reviews of Country Inn & Suites Below are the verified reviews from guests that we have booked recently:
"Do not recommend this hotel!"
Overall Score1.0/ 5
Shuttle service denied (or payment was expected) after promised for free. No slip mats in bathtubs. Housekeeper brought her child to work to knock on all the doors. Upgrades offered and we reserved them but not availble for our coaches at check-in. Front desk clerks inattentive and made guests wait for long periods to be helped. Promised a room to hold a team meeting but had to move to the common breakfast area. TVs don't have standard VGA connections to hook laptop for team to watch game video. Hotel manager as well as front desk staff unresponsive on many, many issues. Was given number to call by manager for any potential issues during our stay; voicemail was full and couldn't leave message. Wanted to pay cash at check-out and indicated such at check-in; nope, they charged the card causing the last inconvenience. Will never stay here again, and I loved this chain until this episode! Team had stayed at this chain many times! Very unfortunate!
01-Apr-2014 Verified Review, stayed from Fri Mar 28 to Sun Mar 30 2014 at a $69.00 group rate (10% discount).
Customer Reviews of Country Inn & Suites
Hotel features complimentary wired and wireless high speed internet access in guest rooms and public areas, continental plus breakfast daily, complimentary local calls and USA Today newspaper weekdays in the lobby. All units are non-smoking and feature refrigerator, microwave, coffeemaker, hairdryer, iron and ironing board. Elevator, ADA handicap accessible rooms available, Whirpool suites available, Guest Laundry, Ice Machines, Vending Machines, Business center, Fitness room, Indoor pool and whirlpool also onsite.
Details / Other Expenses
|Check In:||3:00 PM|
|Check Out:||12:00 PM|
|Year of Last Renovation:||2009|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||71|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||0 |
|Dist. to Food/Bars:||0.3 Mi|
|Dist. to 24hr Restaurant:||0.5 Mi|
|Dist. to Nearest Gym:||On-site|
|Pool Info:||Indoor Heated Pool| Policies / Expenses
At Least 1 week advance notice is required for all cancellations. If less than 1 week of notice, one night's rate plus tax will be charged for all rooms held within the reservation.
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 5.30%|
|Occupancy Tax:|| 8.00%|
|City Tax:|| 0.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Richmond International Airport - 17 miles, Washington Dulles International - 119 miles.
Local Shuttle Info: NO Shuttle service available.
Airport Shuttle? Sorry
airport shuttle available.
Free Hot Breakfast Buffet
About Country Inns By Carlson
- Great lending library where you can borrow books & return them on next the visit
- Be Our Guest breakfast offering waffles, make-your-own omelete, breakfast burritos, and yogurt parfait
- Grab and go bar options including hot beverages, fruit, and granola bars
- Enjoy Free High-Speed Internet Access
- Fresh cookies in lobby
The Country Inns By Carlson highlights above are subject to change without notice.
Country Inn & Suites Richmond West