8010 West Broad St., Richmond, VA 23294 United States (USA)
View Map 1-800-230-4134
2.5 Star Downtown hotel
37.625 -77.52972
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Very Good
4.5/ 5

Based on 179 guest reviews

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  • Avg. Group Discount of 13.2%!
  • Hotel has 71 rooms
  • Hotel has 3 floors
  • Hotel has 26 suites
  • Check in time: 3:00 PM
  • Check out time: 12:00 PM
  • Groups & Meetings rating of 10.0/10

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Local Attractions

Richmond International Raceway, Paramount's Kings Dominion Amusement and Water Park, Science Museum of Virginia and Childrens Museum, Short Pump Mall, Virginia Center Commons Mall, Downtown Richmond, Siegal Center, Richmond Coliseum, Byrd Park, Grey Hound Station, Amtrak Station, Historic Williamsburg, Busch Gardens

Verified Reviews of Country Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Do not recommend this hotel!"
Overall Score1.0/ 5
Shuttle service denied (or payment was expected) after promised for free. No slip mats in bathtubs. Housekeeper brought her child to work to knock on all the doors. Upgrades offered and we reserved them but not availble for our coaches at check-in. Front desk clerks inattentive and made guests wait for long periods to be helped. Promised a room to hold a team meeting but had to move to the common breakfast area. TVs don't have standard VGA connections to hook laptop for team to watch game video. Hotel manager as well as front desk staff unresponsive on many, many issues. Was given number to call by manager for any potential issues during our stay; voicemail was full and couldn't leave message. Wanted to pay cash at check-out and indicated such at check-in; nope, they charged the card causing the last inconvenience. Will never stay here again, and I loved this chain until this episode! Team had stayed at this chain many times! Very unfortunate!
(Group coordinator, booked 20 rooms), from US flag
01-Apr-2014 Verified Review

Customer Reviews of Country Inn & Suites

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2009
Floors: 3
Rooms: 71
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 71
Handicap Rooms: 2
Suites: 26
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: 2.0 Mi
Policies / Expenses
Alteast 1 week advance notice is required for all cancellations. If less than 1 week of notice, one night's rate plus tax will be charged for all rooms held within the reservation.
Nightly Parking: Free
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.00%
City Tax: 8.00%

Airport & Shuttle Information

Richmond International Airport - 17 miles, Washington Dulles International - 119 miles.

Local Shuttle Info: Shuttle is available by appointment only

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Country Inn & Suites Richmond West

Seasonality and Projections at Country Inn & Suites

Rate fluctuations of Country Inn & Suites

Above shows fluctuations of room prices for both group quotes and the lowest individual traveler prices our system could find at the time the group offer was entered. The lowest group or meeting displayed is 27.1% in the month of July 2012 and the highest average individual rate is $129 in the month of December 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Country Inn & Suites in a month when rates are lower.

Testimonials: Why use Hotel Planner?

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"Everything was satisfactory at the hotel. Leslie, their group sales coordinator did an excellent job taking care of our needs for billeting and hospitality facilities. Your web site is among my favorite sites and may, in fact, be used again next year for a possible reunion in our nation's capitol." R.R. - Southwest Florida

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