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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5
Based on 910 guest reviews
- Our hotel comes with an outdoor pool
- Free breakfast
- Avg. Group Discount of 2.7%!
- Fitness / Gym is on-site
- 114 rooms in hotel
- Check-out time: 11:00 AM
- Groups/Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Larger Room Sofa Bed For 1 Person Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 1 King Bed Lrgrm Sofbd1 Microfridge WiFi Full Breakfast
Non-Smoking
Local Attractions
Kings Dominion, Busch Gardens, Willow Lawn Mall and Regency Square Mall, Short Pump Mall, VCU, University of Richmond, Amtrak Richmond, Siegel Center, Henrico Doctors' Hospital, Restaurants, Movie Theaters, Richmond Raceway, Museums, Redskins Training Facility, Richmond Flying Squirrels, Richmond Kickers
Map & Landmarks: Best Western Plus Executive Hotel
Verified Reviews of Best Western Plus Executive Hotel
Below are the verified reviews from guests that we have booked recently: "Great Hotel!"
Overall Score5.0/ 5
Great Hotel!
Sue P. (Individual traveler, booked 1 room), from 
14-Jul-2022 Verified Review, stayed from Fri Jul 08 to Sat Jul 09 2022 at a $131.12 average nightly rate. 
"Difficult to find and poor service."
Overall Score3.0/ 5
The hotel is going through a remodel so there was no sign on the front therefore difficult to find. The clerks were not very friendly and the room I was given was in poor condition. The air conditioning unit made terrible noises when it came on and didn't cool the room at all. The toilet was broken too. I requested another room and that one was fine. The ice machine on my floor was broken too. I will not stay there again.
Stacie E. (Individual traveler, booked 1 room), from
12-Jun-2022 Verified Review, stayed from Fri Jun 10 to Sun Jun 12 2022 at a $140.00 average nightly rate. "Prices high, poor room serice, no speak english."
Overall Score2.0/ 5
Not vomming back.
John H. (Individual traveler, booked 1 room), from
31-Oct-2021 Verified Review, stayed from Fri Oct 29 to Sat Oct 30 2021 at a $106.24 average nightly rate. "Great Check in."
Overall Score4.0/ 5
A
John H. (Individual traveler, booked 1 room), from
30-Oct-2021 Verified Review, stayed from Fri Oct 29 to Sat Oct 30 2021 at a $106.24 average nightly rate. "Very courteous clerks. Room is as clean and comfortable."
Overall Score5.0/ 5
Very nice experience for two very tired travelers.
Karen N. (Individual traveler, booked 1 room), from
13-Oct-2021 Verified Review, stayed from Tue Oct 12 to Wed Oct 13 2021 at a $91.99 average nightly rate. "Not a good experience."
Overall Score2.0/ 5
I had no phone service, the Internet clearly stated that it was not secure and the air conditioner was very loud. The room was also not as clean as it should have been. I checked out after about 45 minutes in the room (didn't use anything) but they would not give me a refund. Said they would give me a credit of $20 for a room costing $184. which I considered unacceptable. I called Best Western customer service when I got home and they made some amends for me.
Jennifer D. (Individual traveler, booked 1 room), from
21-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $137.99 average nightly rate. "Room smelled bad."
Overall Score3.0/ 5
The room smelled like smoke and musty.
Saundra C. (Individual traveler, booked 1 room), from
16-Aug-2021 Verified Review, stayed from Sat Aug 14 to Sun Aug 15 2021 at a $109.99 average nightly rate. "Clean, up to date, responsive, good location."
Overall Score5.0/ 5
Five Stars
Meredith J. (Individual traveler, booked 1 room), from
08-May-2021 Verified Review, stayed from Fri Apr 30 to Thu May 06 2021 at a $115.66 average nightly rate. "Recommend"
Overall Score4.0/ 5
It was a nice room. Definitely recommend if you have a short trip and need a place to stay at. Will book again.
Latonia K. (Individual traveler, booked 1 room), from
02-Mar-2021 Verified Review, stayed from Sat Feb 27 to Sun Feb 28 2021 at a $72.99 average nightly rate. "You've been warned!"
Overall Score2.0/ 5
we stayed there for the 2021 usafh nit in Richmond it was the cheapest hotel in the area that we wanted to stay. the area has plenty of shopping and restaurants. almost evertime we entered or exited the hotel we smelled marijuana. in the lobby, the halls, the elevator. gross! the room smelled like cigarettes even though we we in a non smoking room. it was so bad I had to buy odor eliminate and air freshener at wal mart. the room was very small, fixtures falling apart, pillows and blankets very uncomfortable. pay a little extra and stay somewhere else!
Kerstin K. (Individual traveler, booked 1 room), from
02-Mar-2021 Verified Review, stayed from Fri Feb 26 to Sun Feb 28 2021 at a $69.15 average nightly rate. "Outstanding Overnight Stay at Quality Best Western, Richmond, VA."
Overall Score5.0/ 5
This my 6th stay at this Best Western that is centrally located to major highways, restaurants, etc. The last visit, the hotel was undergoing renovations. What a delightful surprise at the changes. Absolutely beautiful and well planned changes to the appearance of the rooms and lobby. The service has remained outstanding. The rooms were impeccably clean, the manager accommodated my request tube moved to the 3rd floor without hesitation. The new TVs wish I had one in my home. This will always be my 1st choice to stay when I visit Richmond, VA. The professionalism, courtesy and warm welcome by all the staff makes this Best Western stand out. Thank you for making me feel "at home"!
Andrea L. (Individual traveler, booked 1 room), from
10-Jul-2020 Verified Review, stayed from Wed Jul 08 to Thu Jul 09 2020 at a $71.99 average nightly rate. "Very nice overall."
Overall Score4.0/ 5
Staff was very nice and courteous. The rooms was very nice in appearance with large screen TV and easy to use remote.Beds are very comfortable. Plenty of lighting with bright paint scheme, very uplifting. The only issue is the lights need dimmers. Otherwise a great place to stay.
Andrew B. (Individual traveler, booked 1 room), from
21-Mar-2020 Verified Review, stayed from Wed Mar 18 to Thu Mar 19 2020 at a $77.99 average nightly rate. "It was less than my expectations."
Overall Score3.0/ 5
It was less than my expectations I would normally stay in a Hilton or somewhere decent I thought the best Western was decent the TV was very small the cable was grainy and not high def like I'm accustomed to. But I get it it's a standard hotel so I drove up from Chesapeake to go to a training class at 8 o'clock it's advertised that the breakfast starts at 6 o'clock I got in there at 6:15 and there was no breakfast. When I went to the counter the girl told me the person that cooks it was not there and she didn't know what to do. I told her go in the back and start making breakfast and taking it out she told me she could not leave the front desk which is weird because a lot of times when I walked by someone was not at the front desk and I don't know how many people are coming in at 6 o'clock looking for a room but she could've at least got some stuff started I'm sure it's all microwave bacon and stuff. So as I'm leaving at about 730 to head to my class I'll see the person that's in charge of it must have just gotten in there and they just started setting up breakfast. So not only did I pay for a hotel and for a breakfast I never received it when I asked for a credit they told me there's no way I'm getting any discount. I definitely will not be staying at a best Western again.
Mike R. (Individual traveler, booked 1 room), from
17-Nov-2019 Verified Review, stayed from Thu Nov 14 to Fri Nov 15 2019 at a $91.79 average nightly rate. "Under Construction"
Overall Score3.0/ 5
The staff was very friendly. The breakfast area was rather small and cramped. There were obvious signs of remodeling, but no discounts for inconveniences.
Trevis T. (Individual traveler, booked 1 room), from
07-Nov-2019 Verified Review, stayed from Sun Nov 03 to Wed Nov 06 2019 at a $84.00 average nightly rate. "Musty smell on 2nd floor."
Overall Score3.0/ 5
As soon as you walk off the elevator you smell the musty odor. They know there is a problem because there is an ionizer sitting by the elevator. The room smelled as well, unless the A/C was on high. The employees were very friendly. Relatively clean.
Juli P. (Individual traveler, booked 1 room), from
19-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $90.24 average nightly rate. "Musty smell on 2nd floor."
Overall Score3.0/ 5
As soon as you walk off the elevator you smell the musty odor. They know there is a problem because there is an ionizer sitting by the elevator. The room smelled as well, unless the A/C was on high. The employees were very friendly. Relatively clean.
Juli P. (Individual traveler, booked 1 room), from
19-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $90.24 average nightly rate. "Average Stay"
Overall Score3.0/ 5
Hotel staff was friendly. Rooms need major updating in decor and furniture.
Rosemarie L. (Individual traveler, booked 1 room), from
18-Jun-2019 Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $99.20 average nightly rate. "Good Experience"
Overall Score5.0/ 5
Edward at the front desk was so friendly and helpful. Rooms were nice and kids enjoyed the pool.
Nevada B. (Individual traveler, booked 1 room), from
15-Jun-2019 Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $87.39 average nightly rate. "Good Service"
Overall Score4.0/ 5
The staff was friendly from the time I stepped on the grounds. The breakfast was great.
Ruby J. (Individual traveler, booked 1 room), from
26-May-2019 Verified Review, stayed from Sat May 25 to Sun May 26 2019 at a $92.01 average nightly rate. "Stay Over to Richmond University"
Overall Score4.0/ 5
The staff was professional. The room was cozy, comfy, and clean.
Bronda B. (Individual traveler, booked 1 room), from
11-Apr-2014 Verified Review, stayed from Fri Apr 11 to Sat Apr 12 2014 at a $97.99 average nightly rate. "Stay Over to Richmond University"
Overall Score4.0/ 5
The staff was professional. The room was cozy, comfy, and clean.
Bronda B. (Individual traveler, booked 1 room), from
11-Apr-2014 Verified Review, stayed from Fri Apr 11 to Sat Apr 12 2014 at a $97.99 average nightly rate. Property Description
Room type subject to availability. There may be an additional charge for more than 2 adults in a guest room.Relax and enjoy the newly renovated Best Western Executive Hotel, where you can expect a "good nights rest"! Free Breakfast, Free Wi-Fi and Free Parking. A beautifully renovated property, we offer king bed rooms, 2 Queen bed rooms with a 49 LED TV and all rooms have a microwave and refrigerator.Nestled in the west end of Richmond just 7 miles from downtown; we are conveniently located near all major interstates, many local corporate office parks and popular area attractions. There is an abundance of retail shopping, restaurants, entertainment and historical sites that can be reached with a brisk walk or a short drive. May it be for business or leisure we cater to fulfill the needs of our guest with hospitality at its best.We strive to provide you with a timeless experience, and we look forward to hosting and serving you soon at the Best Western Executive Hotel!
Details / Other Expenses
| Check In: | 03:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2020 |
| Floors: | 4 |
| Rooms: | 114 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 114 |
| Handicap Rooms: | 3 |
| Suites: | 2 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 1000 sq. feet |
| Banquet Space: | Holds 45 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| FEMA Approved: | Yes |
| Pool Info: | Closed Renovation |
Policies / Expenses
| Cancellation: Individual - 72 Hrs., Group - 30 Days | |
| Nightly Parking: | Free |
| Total Taxes: | 14.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| Occupancy Tax: | 8.00% |
| City Tax: | 0.00% |
| Country Tax: | 0.00% |
| VAT: Value Added Tax: | 0.00 VAT % Inclusive |
| GST: Goods and Services Tax: | 0.00 GST % |
| PST: Provincial Sales Tax: | 0.00 PST % |
| Food and Beverage Tax: | 0.00% |
| Audio Visual Tax: | 0.00% |
| Other Tax: | 0.00% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 5.00 Per Item |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Shipping Handling Fee: | 0.00 Per Item |
| Additional Person Fee: | 5.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 0.00 Per Night |
| Food and Beverage Service Charge: | 0.00% |
| Audio Visual Service Charge: | 75.00% |
| Banquet Labor Fees: | 0.00 Per Hour |
| Banquet Bartender Fees: | 0.00 Per Hour |
| Chef Attendant Fees: | 0.00 Per Night |
| Avg. Continental Breakfast Cost: | 10.00 Per Person |
| Avg. Plated Breakfast Cost: | 0.00 Per Person (N/A) |
| Avg. Buffet Breakfast Cost: | 12.50 Per Person |
| Avg. Plated Lunch Cost: | 0.00 Per Person (N/A) |
| Avg. Buffet Lunch Cost: | 0.00 Per Person |
| Avg. Boxed Lunch Cost: | 12.00 Per Person |
| Avg. Plated Dinner Cost: | 0.00 Per Person (N/A) |
| Avg. Buffet Dinner Cost: | 0.00 Per Person |
| Morning Break Cost: | 10.00 Per Person |
| Afternoon Break Cost: | 10.00 Per Person |
| Banquet Gallon of Coffee: | 10.00 Per Person (Gallon) |
| Banquet Soda: | 3.00 Per Person (Each) |
| Banquet Bottled Water: | 2.00 Per Person |
| Banquet Hosted Bar: | 0.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 0.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Weather Channel
- TV Channel: ESPN
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
Airport & Shuttle Information
Richmond International Airport is about 15 miles. One-way taxi expense is approx. $40
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Served Daily from 6am to 9am- To Go Breakfast Bags are available at the front deskCome join us to start your day when you are able to #WakeUpandBeAwesome
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Free parking.
Internet / WiFI
Free Wi-Fi
Cleaning Policies
Enhanced Cleaning Protocols in Guest Rooms and Public SpacesLeveraging the latest tools, cleaners and technology aimed at killing COVID-19Reduce Areas Of Potential Cross-ContaminationFrom modifying our breakfast options and removing unnecessary items from our guest rooms.
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Hotel Rate Trends at Best Western Plus Executive Hotel
This graph illustrates averages of sleeping room rates for both group/meeting quotes and the most competitive individual rates we could find at the time the group/meeting offer was entered. The most competitive group deal shown is 17.0% in April 2022 and the highest average individual rate is $155 in the month of March 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Executive Hotel in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Best Western Plus Executive Hotel
Below are the meeting, banquet, conference and event spaces at Best Western Plus Executive Hotel.
Feel free to use the Best Western Plus Executive Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Richmond event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Meeting Room A | 24 x 18 x 9 | 700 | 24/-- | -- | 30 | 20 | 20 | 20 | --/-- | 40 | -- | -- |
Close This Meeting Room ARoom Type: General Meeting Room Total Size: 700 Sq. Mi Dimensions: 24 x 18 x 9 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Meeting Room B | 18 x 11 x 8 | 300 | --/-- | -- | -- | -- | -- | 8 | --/-- | -- | -- | -- |
Close This Meeting Room BRoom Type: General Meeting Room Total Size: 300 Sq. Mi Dimensions: 18 x 11 x 8 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Accommodates up to 45 | 0 x 25 x 12 | 0 | --/-- | -- | -- | -- | -- | -- | --/-- | 45 | -- | -- |
Close This Accommodates up to 45Room Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 0 x 25 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Richmond Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Best Western Plus Executive Hotel
What time is check in?
Check in time is 03:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Plus Executive Hotel have?
There are 114 rooms in the property.
Is there any meeting space at Best Western Plus Executive Hotel?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Best Western Plus Executive Hotel?
Served Daily from 6am to 9am- To Go Breakfast Bags are available at the front deskCome join us to start your day when you are able to #WakeUpandBeAwesome
What parking is available at Best Western Plus Executive Hotel?
Free parking.
How much does internet cost?
Free Wi-Fi
Can I get a AAA rate at Best Western Plus Executive Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Best Western Plus Executive Hotel?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Best Western Plus Executive Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Best Western Plus Executive Hotel?
Yes, there is a pool on-site at the property. Closed Renovation.
Can I get a group rate at Best Western Plus Executive Hotel?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 2.7%.
Testimonials:
"I was amazed and pleasantly surprised how effortless the process was. Very pleased to have found a way to reserve rooms for our team when we travel, which of usually twice a month. Thanks so much." L.S. - Amherst, NY
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