Address
Via Ugo Bassi 1 / a Ang. C. Farini MILANO, 20159
Italy (ITA) 1-800-230-4134 MapDriving Directions (Downtown-City Center)
The hotel is located in the busines district of the city, close to the old city and to the Exhibition fair. Situated at two minutes from Porta Garibaldi Station and to the Central Station and to easy access to both Linate and Malpensa airports.
Hotel Reviews for Holiday Inn Milan Garibaldi Station
3.5out of 5Based on 204 guest reviews, Average
Based on 220 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
33
Very Good
99
Average
58
Poor
18
Terrible
12
Most Recent Traveler Reviews:
“good and efficient”
May 3, 2013
Yannick Deb
staying over as office is 10 minutes walk away. staff is accomodating and helpful (to get taxi, recommend a restaurant etc...). Check in and check out was fast. the rooms...
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staying over as office is 10 minutes walk away. staff is accomodating and helpful (to get taxi, recommend a restaurant etc...). Check in and check out was fast. the rooms are comfortable and silent. internet works very well. A regular an efficient Holiday Inn stay. « less
“Great stay convenient location but....”
Apr 25, 2013
Bernd R, Lawrenceville, Georgia, United States | Trip type: Family
Holiday Inn Near Garibaldi station. I have read other reviews and agree, a bit misleading as the hotel is a walk from the station, 10 to 15 minutes and a...
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Holiday Inn Near Garibaldi station. I have read other reviews and agree, a bit misleading as the hotel is a walk from the station, 10 to 15 minutes and a bit confusing, glad my daughter knew her way around. With luggage and for someone not able to carry luggage up stairs, take a taxi. We did find a unpublished route where you limit the walk by navigating your way through the station, difficult to explain, but explore a bit for a better route. That is my only caution to the hotel, otherwise very satisfied.
Check in was easy, and as in most Holiday Inns their loyalty program has the benefits, we were able to basically choose our room. I was with my daughter and so opted for the Ladies Room. Average size room for Milan, but nice extras I guess a woman enjoys, I think the superior rooms would offer more space, but again the real perk was the fact we decided. Platinum status also meant free wifi throughout our stay in the room, good speed and no troubles. The room was clean, beds comfortable, mini fridge, and the windows opened up to the cool mornings.
We didn't eat at the hotel, although the bar was nice with free nibbles. The immediate surrounding area was limited on restaurants, and most close early by 8:00pm. However you are a 10-15 minute walk to many more choices.
Overall a great stay at the hotel and Milan, most city sites are a quick metro ride away, and I would highly recommend this property. The staff also spoke enough English, to make it easy. « less
“not a good experience”
Apr 2, 2013
gohvincci, Kuala Lumpur | Trip type: Couples
My husband and I stayed here during winter, for starters we asked for a double bed but was given 2 single bed. The staff were not that friendly at all,...
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My husband and I stayed here during winter, for starters we asked for a double bed but was given 2 single bed. The staff were not that friendly at all, maybe because we were asian. The walk from garibaldi station to the hotel was 20mins and it's kind of dodgy. Will not stay here again. « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear gohvincci,
Thank you for taking the time to express your thoughts and concerns. We take all feedback seriously, and sincerely regret that we were not able to satisfy you with the service you have received and your room accommodation. Rest assured that your comments will be reviewed by our team and take actions accordingly. We all hope that you would give us another chance to make your stay as best as it can be.
Sincerely,
Karen C Case Manager IHGCare
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“Rather expensive”
Mar 31, 2013
RafiqueMultan, Multan | Trip type: Business
The Holiday Inn is located close to Garibaldi station and 10 to 15 minutes driving distance from Milan central station. Tram station is close by and one can easily get...
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The Holiday Inn is located close to Garibaldi station and 10 to 15 minutes driving distance from Milan central station. Tram station is close by and one can easily get to city center and other parts of city. The hotel rooms are rather small. Cleanliness was not of good standard. We stayed there for four nights and room linen was not changed daily. The WiFi was free within the hotel premises. The breakfast was good.Overall the hotel was rather expensive and not very good value for money. « less
“I have not received my refund and staff cheating money!”
Mar 27, 2013
Wei Fung L, Kuala Lumpur, Malaysia | Trip type: Friends getaway
My check in experience was ok as the front desk gentleman Felix was very friendly and helpful. My bad experience begin when I receive my ticket for football game where...
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My check in experience was ok as the front desk gentleman Felix was very friendly and helpful. My bad experience begin when I receive my ticket for football game where a hotel staff Roby helped me to purchase. I was very happy when I was told that the hotel can help me buy the tickets for the match I've been trying to buy for almost 2weeks. I was told due to limited tickets, the cheapest ticket he can get for me will cost 150euro. Thinking that it could be one of the best seats in the stadium I bought 2 tickets. The following morning when I receive the tickets for the game I paid 300euro for, it turn out that the ticket is only 30euro each as stated on the ticket itself. I confronted Roby about this but he claimed that his men has to go through a lot to get me the tickets. I said you could have told me earlier instead of giving me such surprise but he said i should have asked for a bargain before and not now. Clearly he and his agent made a cut out of those tickets but from 30euro to 150euro is ridiculous thinking you can trust the hotel staff. At least if they would have told me earlier regarding this I wouldn't have bought it or think twice. This is my first experience being cheated by a hotel staff for money.
Also I was charged extra for my room and during my checkout I was told that the refund will be made directly to my credit card. Up till today I have not received my refund. I called the hotel directly but was put off immediately. I understand that my call wasn't the best timing since I live in different time zone but when the staff answered my call he asked me 'what do I want!!!'. I'm pretty sure I'm speaking to Roby as I can recognise his voice. I explained to him regarding the refund but he just told me its 3am here in the morning call back tomorrow. I then asked who am I speaking to to confirm he is Roby and hope he remembers me and will help me out. He kept quiet for awhile and pretend he didn't hear me correctly. I'm pretty upset then and asked him a couple of times is this how holiday inn speak to their guest. To my surprise he slammed down the phone.
I wrote to holiday inn garibaldi about this a couple of time and its been weeks and I have not received any response nor my refund. With these kind of service I don't think this hotel even deserve to be classified as motel moreover a hotel. « less
Read management response to this review.
Management response from HolidayInnMilan, Direttore
Dear Mr Wei Fung, I'm deeply sorry about your disappont due to your staying at our hotel. As I've confirmed you through our guest relation service, I've already provided to ask the credit card company to refund you the amount you overpaid. and you should receive it within few days. Most of all I'm concerning about the experience you've had with my staff as I assure you it is the first time this situation comes to my attention. I assure you that it will be my priority to investigate together with the General Manager about Roby's behaviour and I will keep you updated about the developments. Once again please accept our apologies and we do hope to have you again in the future among our guests.
My very best regards
Andrea Britti Assistant Executive Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
This room measures 194 square feet (18 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Standard
One Bed or
Two Beds
This room measures 161 square feet (15 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and satellite channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Milan Garibaldi Station
Air conditioning
Alarm clock
Baggage storage facilities
Breakfast in room
Central location
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Garage
Hairdryer available
Handicap accessible
Central heating
Internet - wireless
Mini bar
Movies in room
Non-smoking rooms
Pets allowed
Private bathroom in room
Radio in room
Restaurant
24 hours room service
Safe in rooms
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Holiday Inn Milan Garibaldi Station
Malpensa Apt. Km 45, Linate Apt. Km 15.
Shuttle service on request at a charge
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 220 traveler reviews 
Value
Rooms
“not a good experience”
“I have not received my refund and staff cheating money!”
Deluxe
Standard