Nested on the banks of the Ashley River only 1.5 miles from the Historic Downtown District. All suite hotel with large living rooms, refrigerators, microwaves, coffee makers, and free high-speed internet access. Complimentary "Suite Seasons" breakfast and "Market" for convient snacks & light dinners. Heated outdoor pool and on-site fitness facility available. Meeting facility available.
Star Rating:
Local Attractions:
Historic Downtown District, Plantations, Fort Sumter, SC Aquarium, Patriot's Point Naval & Maritime Museum, Beaches
May 17, 2013
gbloi, Farmington Hills, Michigan | Trip type: Couples
Stayed 3 nights in May. Hotel is nice and the staff is very friendly. Breakfast room is included and is helpful when you are in a hurry. Grits were very...
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Stayed 3 nights in May. Hotel is nice and the staff is very friendly. Breakfast room is included and is helpful when you are in a hurry. Grits were very good and there is a variety of foods. Rooms were clean and neat, but the mattress was old and bouncy. Plenty of space in the rooms. This hotel is not in the historical district of Charleston so you need a car to get there during the day. The hotel has a shuttle to the historical district in the evening which starts to run at 5:00 p.m. The night before we left, we asked two younger desk clerks for directions to the airport and they had no idea how to get there. Funny that the hotel doesn't have written directions to the airport. This is an older style SpringHIll Suites. The A/C is 1 foot away from the bed in the king suite so it is very noisy. « less
“Wonderful stay”
May 17, 2013
lenlo61, Cherry Hill, New Jersey | Trip type: Couples
Every hotel room should be layed out like this. I watched TV while my hubby took a nap. Place is clean, quiet, and very comfortable. The marina is within steps,...
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Every hotel room should be layed out like this. I watched TV while my hubby took a nap. Place is clean, quiet, and very comfortable. The marina is within steps, and it relaxing just to see the beautiful boats. Nice breakfast. Should really have a car for this hotel as nothing is really close by. All I can say is husband & I had a very peaceful good nights sleep. « less
“Really nice hotel”
May 15, 2013
robird, baltimore | Trip type: Couples
We were greeted warmly by hotel staff and the check-in process was quick and we were in our room within minutes. This is a nice room but lacks room to...
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We were greeted warmly by hotel staff and the check-in process was quick and we were in our room within minutes. This is a nice room but lacks room to place your clothing if you are a party of two or more. There is just a small open closet and 3 very small drawers. But other than that, this was a comfortable room, with some nice amenities, microwave, refrigerator, coffee maker, and free wi-fi. We had a view of the river which was nice. The only complaint the humidity, and the air conditioning unit just could not cope with it. Also something very small but inconvenient, our keys stopped working three different times and it required a triip back to the desk each time.. All in all it was a nice experience. « less
We were warmly welcomed by the hotel staff and assigned a very nice room with a view of the Marina. Beds were comfortable and the room had a refrierator and...
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We were warmly welcomed by the hotel staff and assigned a very nice room with a view of the Marina. Beds were comfortable and the room had a refrierator and microwave which came in handy around 5pm each day. We could watch the boats come and go and just relax. Close by was a very nice California Dreaming Restaurant within walking distance. At night the hotel provided a shuttle bus to take us downtown and dropped us off amid about 50 wonderful restaurants. Then picked us up again as late as 11:00pm. It was great not having to look for parking. We spent every night while we were there along one or two streets just walking and enjoying the nightlife. « less
Read management response to this review.
Management response from Katie Register, Manager
Thank you so much for the fantastic review! We are so pleased to hear that you enjoyed your stay and all the amenities SpringHill Suites has to offer. We hope to see you again next time you are in Charleston! Thank you very much for choosing the SpringHill Suites by Marriott!
« hide
“Subpar despite hospitality.”
May 13, 2013
LL41267, Richmond, Virginia | Trip type: Couples
While hotels are quite pricey in Charleston, for what we paid, this place was a dump. The entire room was damp and smelled of mold. When we arrived, the staff...
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While hotels are quite pricey in Charleston, for what we paid, this place was a dump. The entire room was damp and smelled of mold. When we arrived, the staff (who were exceptional), offered us a top floor room with a balcony, which was quite nice. Except the room conditioners were no where near on par for the Marriott standard. The hospitality of the staff was great, anywhere we needed to go they were never short of options or suggestions! There was a complimentary wine tasting, convenient shuttle to downtown, and the breakfast area was very clean for a busy Saturday. Unfortunately, the room did not make for a comfortable stay and will hesitate to recc'd this place to anyone in the future. « less
Read management response to this review.
Management response from Katie Register, Manager
Dear LL41267,
It is with my sincerest apologies that we did not meet all of your expectations and it is with sadness and regret that my team was not able to sense your discontent and offer their personal service resolution. Furthermore, I do greatly appreciate your honesty and opinioned review.
In regards to the hotel, we stay 100% committed to continually enhancing our facilities; in fact, I trust that you would be highly pleased with hotel's upcoming full renovation planned this fall. We recognize that there are great properties in Charleston and we are completely dedicated to frequent improvements of our facilities and amenities so that we may strive to meet and exceed every guest’s expectations.
I hope you are able to visit us again as it would be a pleasure to welcome y’all back and to demonstrate our commitment to service excellence. Please contact me directly if you are planning a visit to the area again, and do not hesitate to contact me if I can ever be of any assistance to you.
Cancellation: Individual - 24 hours -- Group - 72 hours
Nightly Parking:
0
Typical Group Deposit:
50%
Total Taxes:
13.50%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Springhill Suites by Marriott
Studio with king bed
One King Bed or
One Sleeper Sofa Bed
Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. The private kitchenette is equipped with a refrigerator, a microwave, and a coffee/tea maker. The partially open bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, a ceiling fan, and a desk are among the conveniences offered. This room is Non-Smoking.
Deluxe room with two double beds
Two Double Beds or
One Sleeper Sofa Bed
Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. The private kitchenette is equipped with a refrigerator, a microwave, and a coffee/tea maker. The partially open bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, a ceiling fan, and a desk are among the conveniences offered. This room is Non-Smoking.
Amenities - Springhill Suites by Marriott
Air conditioning
Alarm clock
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Springhill Suites by Marriott
Charleston International Airport is located 12 miles from hotel. Taxi averages $35 one way.
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 162 traveler reviews 
Value
“Friendly Staff”
“Wonderful stay”
“Subpar despite hospitality.”
Studio with king bed
Deluxe room with two double beds 