The Doubletree Hotel Chelsea-New York City is a NEW, 26-story high-rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just a block from Broadway and close to all your favorite Manhattan, NYC, attractions and destinations.
Guests at the Doubletree Hotel Chelsea-New York City are only blocks from Madison Square Garden, Herald Square, Penn Station, the Flatiron Building, Macy's, and The Empire State Building. Our midtown location offers an eclectic environment filled with theaters, galleries, shops and restaurants that is convenient to the most famous business and cultural addresses of Midtown Manhattan. Shop Fifth Avenue, attend an expo at the Javitz Center, stroll through Times Square and enjoy world-class dining within minutes of the Doubletree hotel.
Our hotel features gracious outdoor spaces, modern décor, refined common areas, state-of-the-art guestroom furnishings and high-tech amenities. Guest room accommodations include our luxurious Sweet Dreams beds, flat screen televisions, and high-speed internet connections. Dine in-room or enjoy freshly prepared American cuisine in our hotel restaurant – serving breakfast, lunch and dinner daily. Relax with cocktails in our casually elegant Lounge before a theater evening.
Guest services include 24-hour security, complimentary HSIA in public areas, and a helpful concierge staff. Work out in our well-equipped Fitness Center with cardio and circuit training equipment and stay connected while on the road at our Business Center, supplying complete business support facilities. You'll find everything you need for a comfortable and gracious business or leisure stay at the Doubletree in Chelsea, New York.
The Doubletree hotel is easily accessible via the subway at 28th Street, Metro North to Grand Central, Long Island Rail Road to Penn Station, and taxi or car via the Lincoln Tunnel or the Triborough Bridge. The next time you travel to New York City, our friendly and professional hotel staff looks forward to welcoming you to Manhattan with our signature, warm chocolate chip cookie at check-in.
Star Rating:
Local Attractions:
Bordering the Garment District/Chelsea and Midtown West Manhattan, the hotel is located on the south side of West 29th Street near the southwest corner of 6th Avenue between 6th and 7th Avenues and one block from Broadway. The hotel is walking distance to Madison Square Garden, Herald Square, the Empire State Building, and Macy's. Easily accessible via the subway F,V,1,2 and 3 line at 28th Street, Metro North to Grand Central and Long Island Rail Road to Penn Station.
Hotel Reviews for Doubletree Hotel New York City Chelsea
4.0out of 5Based on 453 guest reviews, Very Good
Based on 573 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
144
Very Good
250
Average
99
Poor
55
Terrible
25
Most Recent Traveler Reviews:
“Staff was very accomodating, helpful and professional.”
May 19, 2013
Danielle C, San Diego, California
We had a large group stay at this hotel. It's close to tourist areas, food and shopping. The hotel staff was very helpful and any issues were handled quickly and...
more »
We had a large group stay at this hotel. It's close to tourist areas, food and shopping. The hotel staff was very helpful and any issues were handled quickly and professionally. I highly recommend Smithfield on W 28th for dinner. Willie runs the place and chef Paul runs the kitchen. « less
“DoubleTree Chelsea”
May 18, 2013
Matthew L, New York, United States | Trip type: Couples
The room was very small, but that is what you can expect anywhere in Manhattan. Also no pool, but again, that's Manhattan. Reasonably friendly staff, very clean, comfortable beds, great...
more »
The room was very small, but that is what you can expect anywhere in Manhattan. Also no pool, but again, that's Manhattan. Reasonably friendly staff, very clean, comfortable beds, great view of the Empire State Building, very quiet, and perfect location. « less
“First impressions can be very impactful!”
May 13, 2013
RJ R, Rochester, New York | Trip type: Solo travel
I'm in NYC frequently, have been there 3 times just in the past month. Each time I've stayed at a different hotel, as I like to experience variety and gain...
more »
I'm in NYC frequently, have been there 3 times just in the past month. Each time I've stayed at a different hotel, as I like to experience variety and gain a good persective.
Unfortunately as I entered the very small lobby of the Doubletree Hotel Chelsea New York City, I was "greeted" by "Nick R." I use the term greeted VERY loosley because there was no eye contact, no acknowledgement of my presence. It's not as if there were a large number of people checking in. I believe there were only 2 check-in's ahead of me, and there was another agent besides Nick R. I had the misfortune of getting him.
So, I had to say, "Excuse me, I'm here to check in", then proceeded to give him my name. He began to type into his computer (still without making eye contact) and said ok, you're in a smoking room, you're all set and began to printout paperwork for me to sign. OK, problem. I would never book a smoking room. This would be a deal-breaker. Call me crazy, but I get sick when exposed to carcinogenic inhalants.
I asked Nick R if there was anything else available, he said No we're completely full. At that point, I said I can't stay in a smoking room, the smell of the prior smokers would make me sick. Nick R said there was nothing he could do even though this meant I would have to leave the hotel. So, just as I was prepared to ask him to cancel my room so I could wander the streets with my bags in tow, looking for another room, a kind woman, also checking-in overheard this conversation and said, "Can we trade rooms, I'm a smoker and I have a non-smoking room." I was happy to hear this and thought the problem was solved. I asked Nick R if he could just arrange for the swap. He (still without making eye contact) whispered something to his colleague, and then proceeded to type. It appears, there WERE other non-smoking rooms available after all based on his whispers to the colleague. Ultimately, after a lot of Unnecessary, Non-customer related, Unprofessional, Cold, Curt, Impersonal, Arrogant treatment by Nick R, I got a non-smoking room! (To be fair, the other staff that I encountered ranged from adequate to pleasant, Nick R seemed to be the only stand-out, from a negative perspective)
OK, so, to me this incident was an example of how first impressions CAN be impactful. This issue was a make or break situation, and was met with complete indifference whereby the resolution was negotiated between the customers! Sad. This is NYC, capital of the world to many, and the worst treatment I've had at any of the 3 hotels I've stayed at in the past month.
As for the room, it was very small, clean, the decor a bit dated looking, bed was comfortable, pillows not comfortable, certainly NO view. It wasn't worth the uncomfortable treatment at check in. Had it not been for that, I would say this was a solid 3 star property, so thats what I would give it and did give it.
So if you're looking for bare-bones hotel that does however, offer clean comfortable beds, in a good location, this could work for you. If you need ANY sort of customer support outside the norm, avoid Nick R, and this could still work for you! « less
“Excellent Staff & Service”
May 10, 2013
Matthew B, Gilbertsville, United States | Trip type: Business
This hotel has a great staff, everyone is very friendly and helpful and always insures your stay is pleasing. From check-in to check-out, they go the extra mile to see...
more »
This hotel has a great staff, everyone is very friendly and helpful and always insures your stay is pleasing. From check-in to check-out, they go the extra mile to see that the guests are happy and comfortable. I have definitely added this to my favortites in NYC. « less
“Great midtown hotel”
May 10, 2013
alibarvas, Fort William, United Kingdom | Trip type: Couples
Very comfortable hotel in a very good midtown location. Some great views of the Empire State if you're lucky. Staff are great, Judy at reception was wonderful. Decent midtown Manhattan...
more »
Very comfortable hotel in a very good midtown location. Some great views of the Empire State if you're lucky. Staff are great, Judy at reception was wonderful. Decent midtown Manhattan hotels aren't cheap, but the price was comparable (in May) to some of the more run down hotels. Good brand, keep your eye on prices / breakfast deals before booking as they can change daily. Great hotel all in all. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
03:00pm
Check Out:
12:00pm
Year of Last Renovation:
2009
Floors:
26
Rooms:
237
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
216
Handicap Rooms:
13
Suites:
5
Meeting Rooms:
0
Policies / Expenses
Cancellation: Individual cancellation by 04:00pm the day before arrival
Nightly Parking:
$35
Room Types - Doubletree Hotel New York City Chelsea
Suite, One King Bed, Non-Smoking
One King Bed
This room overlooks the city. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied while a refrigerator can be requested. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
King - Empire State Building View No Smk
One King Bed
This room overlooks the city. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied while a refrigerator can be requested. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered.
One Queen Bed, Non-Smoking, Roll In Shower
One Queen Bed
This room overlooks the city. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied while a refrigerator can be requested. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
2 Double Beds Empire State Building View
Two Double Beds
This room overlooks the city. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied while a refrigerator can be requested. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered.
Standard 2 Double Beds - Smoking
This guestroom has 2 double Sweet Dreams beds with plush-top mattresses and oversized down pillows, plus a view. The 32-inch LCD TV comes with HBO and pay movies, and the clock radio has an MP3 connection. A desk is paired with an ergonomic chair. Wireless Internet access is available for a surcharge. A coffee/tea maker is provided. The bathroom has a shower/tub combination and Neutrogena toiletries.
Standard King - Non Smoking
This guestroom has 1 king Sweet Dreams bed with a plush-top mattress and oversized down pillows, plus a view. The 32-inch LCD TV comes with HBO and pay movies, and the clock radio has an MP3 connection. A desk is paired with an ergonomic chair. Wireless Internet access is available for a surcharge. A coffee/tea maker is provided. The bathroom has a shower/tub combination and Neutrogena toiletries.
Standard King Bed - Smoking
This guestroom has 1 king Sweet Dreams bed with a plush-top mattress and oversized down pillows, plus a view. The 32-inch LCD TV comes with HBO and pay movies, and the clock radio has an MP3 connection. A desk is paired with an ergonomic chair. Wireless Internet access is available for a surcharge. A coffee/tea maker is provided. The bathroom has a shower/tub combination and Neutrogena toiletries.
Standard 2 Double Beds - Non Smoking
Two Double Beds
This room overlooks the city. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied while a refrigerator can be requested. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Amenities - Doubletree Hotel New York City Chelsea
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Charge for early check out
Clothes drying
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Self controlled heating/cooling system
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Doubletree Hotel New York City Chelsea
La Guardia Airport- 8.8mi.
$18.00 Super Shuttle
$50.00 Taxi
JKF International Airport-17 mi.
$20.00 Super Shuttle
$60.00 Taxi
Newark International Airport-17 mi.
$20.00 Super Shuttle
$60.00 Taxi
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 573 traveler reviews 
Value
Cleanliness
“Staff was very accomodating, helpful and professional.”
“First impressions can be very impactful!”