BEST WESTERN INN SUITES

3400 Shelby St., Ontario, CA 91764 United States (USA)
View Map 1-800-230-4134
3.0 Star Airport Hotel in San Bernardino County
34.07017 -117.57806
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Average
3.5/ 5

Based on 239 guest reviews

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  • We have an outdoor pool ready for use
  • Free breakfast
  • Airport shuttle provided
  • 150 rooms in property
  • Hotel has 2 floors
  • Check-out: 12:00 pm
  • Groups/Meetings rating of 10.0/10
  • 7 conference rooms in property

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Room Types

Check Rates 1 King Bed
Non-Smoking
Check Rates 1 King Bed Jacuzzi Sofa Bed Micrfg 42lcd High Speed Full Breakfast
Non-Smoking
Check Rates 1 King Bed Jacuzzi Sofa Bed Microwave Refrigerator 42lcd High Speed Internet Full Breakfast
Non-Smoking
Check Rates 1 King Bed Jetted Sofa Bed Micrfg 42lcd High Speed Full Breakfast
Non-Smoking
Check Rates 1 King Bed Jetted Sofa Bed Micrfg 42lcd High Speed Full Breakfast
Smoking
Check Rates 1 King Bed Jetted Sofa Bed Microwave Refrigerator 42lcd High Speed Internet Full Breakfast
Non-Smoking
Check Rates 1 King Bed Jetted Sofa Bed Microwave Refrigerator 42lcd High Speed Internet Full Breakfast
Smoking
Check Rates 2 King Beds
Non-Smoking
Check Rates 2 King Beds Jetted Pillwtp Micrfg 42lcd High Speed Full Breakfast
Non-Smoking
Check Rates 2 King Beds Jetted Pillwtp Microwave Refrigerator 42lcd High Speed Internet Full Breakfast
Non-Smoking
Check Rates AAA Rate Members Must Show AAA ID At 1 King Bed Jetted Sofa Bed Micrfg 42lcd High Speed Full Breakfa
Non-Smoking
Check Rates AAA Rate Members Must Show AAA ID At 1 King Bed Jetted Sofa Bed Micrfg 42lcd High Speed Full Breakfa
Smoking
Check Rates AAA Rate Members Must Show AAA ID At 1 King Bed Parlor 2ndmur Micrfg 42lcd High Speed Full Breakfast
Non-Smoking
Check Rates AAA Rate Members Must Show AAA ID At 2 King Beds Jetted Pillwtp Micrfg 42lcd High Speed Full Breakfa
Non-Smoking
Check Rates AAA Rate Members Must Show AAA ID At Suite 1 King Bed Jettedtub 2rms Micrfg Sofa Bed High Speed Full
Non-Smoking
Check Rates AAA Rate Members Must Show AAA ID At Suite 1 King Bed Pillwtp 2ndsofbd Micrfg 42lcd High Speed Full
Non-Smoking
Check Rates AAA Rate Members Must Show AAA ID At Suite 1 King Bed Pillwtp 2ndsofbd Micrfg 42lcd High Speed Full
Smoking
Check Rates AAA Rate Members Must Show AAA ID At Suite 2 Queen Beds Pillwtp 3rdsofbd Micrfg 42lcd High Speed Ful
Non-Smoking
Check Rates AAA Rate Members Must Show AAA ID At Suite 2 Queen Beds Pillwtp 3rdsofbd Micrfg 42lcd High Speed Ful
Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Jacuzzi Sofa Bed Micrfg 42lcd High Speed Full B
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Jetted Sofa Bed Micrfg 42lcd High Speed Full Br
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Jetted Sofa Bed Micrfg 42lcd High Speed Full Br
Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Parlor 2ndmur Micrfg 42lcd High Speed Full Brea
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 King Beds Jetted Pillwtp Micrfg 42lcd High Speed Full Br
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed Jetted Tub 2rms Micrfg Soafbd High Speed
Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed Jettedtub 2rms Micrfg Sofa Bed High Speed
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed Mobacc Comm Assist Sofa Bed Jettb Full Br
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed Mobility Accessible Commassist Rollsh Sof
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed Pillwtp 2ndsofbd Micrfg 42lcd High Speed
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed Pillwtp 2ndsofbd Micrfg 42lcd High Speed
Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 2 Queen Beds Pillwtp 3rdsofbd Micrfg 42lcd High Spee
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 2 Queen Beds Pillwtp 3rdsofbd Micrfg 42lcd High Spee
Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 2 Rooms 1 Bed Mobacc Comm Assist Sofa Bed Jettb Full
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 2 Rooms 1 Bed Mobility Accessible Commassist Rollsh
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 2 Rooms 2 Beds Pillwtp 3rdsofbd Micrfg 42lcd High Sp
Non-Smoking
Check Rates Studio Suite 1 King Bed
Non-Smoking
Check Rates Studio Suite 1 Queen Bed
Non-Smoking
Check Rates Suite (2 Rooms)
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite 1 King Bed Jetted Tub 2rms Micrfg Soafbd High Speed Full Breakfast
Smoking
Check Rates Suite 1 King Bed Jetted Tub 2rms Microwave Refrigerator Soafbd High Speed Internet Full Breakfast
Smoking
Check Rates Suite 1 King Bed Jettedtub 2rms Micrfg Sofa Bed High Speed Full Breakfast
Non-Smoking
Check Rates Suite 1 King Bed Jettedtub 2rms Microwave Refrigerator Sofa Bed High Speed Internet Full Breakfast
Non-Smoking
Check Rates Suite 1 King Bed Mobacc Comm Assist Sofa Bed Jettb Full Breakfast
Non-Smoking
Check Rates Suite 1 King Bed Mobility Accessible Commassist Rollsh Sofa Bed Full Breakfast
Non-Smoking
Check Rates Suite 1 King Bed Pillwtp 2ndsofbd Micrfg 42lcd High Speed Full Breakfast
Non-Smoking
Check Rates Suite 1 King Bed Pillwtp 2ndsofbd Micrfg 42lcd High Speed Full Breakfast
Smoking
Check Rates Suite 1 King Bed Pillwtp 2ndsofbd Microwave Refrigerator 42lcd High Speed Internet Full Breakfast
Non-Smoking
Check Rates Suite 1 King Bed Pillwtp 2ndsofbd Microwave Refrigerator 42lcd High Speed Internet Full Breakfast
Smoking
Check Rates Suite 2 Queen Beds
Non-Smoking
Check Rates Suite 2 Queen Beds Pillwtp 3rdsofbd Micrfg 42lcd High Speed Full Breakfast
Non-Smoking
Check Rates Suite 2 Queen Beds Pillwtp 3rdsofbd Micrfg 42lcd High Speed Full Breakfast
Smoking
Check Rates Suite 2 Queen Beds Pillwtp 3rdsofbd Microwave Refrigerator 42lcd High Speed Internet Full Breakfast
Non-Smoking
Check Rates Suite 2 Queen Beds Pillwtp 3rdsofbd Microwave Refrigerator 42lcd High Speed Internet Full Breakfast
Smoking
Check Rates Suite 2 Rooms 1 Bed Mobacc Comm Assist Sofa Bed Jettb Full Breakfast
Non-Smoking
Check Rates Suite 2 Rooms 1 Bed Mobility Accessible Commassist Rollsh Sofa Bed Full Breakfast
Non-Smoking
Check Rates Suite 2 Rooms 2 Beds
Non-Smoking
Check Rates Suite 2 Rooms 2 Beds Pillwtp 3rdsofbd Micrfg 42lcd High Speed Full Breakfast
Non-Smoking
Check Rates Suite 2 Rooms 2 Beds Pillwtp 3rdsofbd Microwave Refrigerator 42lcd High Speed Internet Full Breakfas
Non-Smoking

Local Attractions

Ontario Airport, Ontario Mills Outlet Mall, Improv Comedy Show

Verified Reviews of Best Western Inn Suites

Below are the verified reviews from guests that we have booked recently:
"Loved Happy Hour. Free Drinks!"
Overall Score4.0/ 5
Great hotel. Our suite was perfect for the family. The breakfast was really nice and the best part was the free happy hour drinks. Excellent shuttle service and very attentive staff.
(Individual traveler, booked 1 room), from US flag
16-Nov-2014 Verified Review

Customer Reviews of Best Western Inn Suites

3.5 out of 5. Based on 239 guest reviews , Average

Property Description

The Best Western Inn Suites Hotel & Suites, Ontario is an all suites property located 1 mile from Ontario Airport. We are in close proximity to Ontario Mills shopping outlet, The Improv comedy store, and a host of restaurants. We offer a 24 hour complimentary shuttle to and from the airport and to some of our closest attractions. There is also ample free parking for guest who drive in. All of our suites come standard with refrigerators, microwaves, hair dryers, Free HBO, and internet access. The hotel has an on site cafe and bar which offers complimentary hot buffet breakfast and a social hour daily. Included in the social hour are 2 complimentary drinks, your choice of beer, wine or soft drink. The banquet/meeting space consisit of one 1500 square foot room and seven board rooms. We provide on site catering services. The heated Pool and Jacuzzi are located in the courtyard. We also have barbeque facilities, a fitness center, and a basketball court for fun. The Best Western Inn Suites Hotel & Suites, Ontario is a great property and I can't wait for you to come visit us.

Details / Other Expenses

Check In: 3:00 pm
Check Out: 12:00 pm
Year of Last Renovation: 2002
Floors: 2
Rooms: 150
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 136
Handicap Rooms:
Suites: 150
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 7 View Spaces
Meeting Space: 4350 sq. feet
Banquet Space: Holds 140 people
Dist. to Food/Bars: 2.0 Mi
Dist. to 24hr Restaurant: 2.0 Mi
Dist. to Nearest Gym: 3.0 Mi
Lounge/Bar Hours: 5:00pm - 10:00pm
Pool Info:
The outdoor pool is open daily from 7am- 10pm
Policies / Expenses
Cancellation:
6pm day of Arrival
Nightly Parking: 0
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$50.00 non-refundable pet deposit. Maximum weight 50 pounds.


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

We are located 1 mile from Ontario Airport. We offer a 24 hour complimentary shuttle to and from the airport.

Local Shuttle Info: Shuttle runs 24 hours a day. Guests can be taken to Target, The Ontario Mills, The Ontario Airport,and The Ontario Convention Center.

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

The full American breakfast buffet that is open from 6:30am-10am is free to all of our guest. It includes fresh scrambled egg,sausage,seasoned potatoes, biscuits and gravy,yogurt, fruit, and much more.

Previously known as:
Best Western Innsuites, Best Western Innsuites Hotel & Suites, Best Western Innsuites Ontario, Best Western Plus Innsuites, Holiday Inn

Seasonality of Hotel Rates at Best Western Inn Suites

Rate fluctuations of Best Western Inn Suites

The graph above is seasonality of prices for both group/meeting quotes and the lowest online individual traveler rates we could find at the time the group bid was entered. The most competitive group deal shown is 54.9% in March 2012 and the highest average individual rate is $133 in the month of March 2012. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Inn Suites in a month when rates are lower.

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Photo of Ontario Airport Hotel
Ontario Airport Hotel ~0.21 Miles away

Meeting Rooms and Banquet Rooms at Best Western Inn Suites

Below are the meeting, banquet, conference and event spaces at Best Western Inn Suites.

Feel free to use the Best Western Inn Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Ontario event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Inland Empire 50 x 30 x 10 1500 120/125 87 75 36 43 36 9/8 150 100 6
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Inland Empire

Best Western InnSuites Hotel & Suites Ontario, is an ideal location for your business meeting or banquet. Our meeting/banquet facility can comfortably accommodate 10-150 people. We offer a business center with free hi-speed internet, limited free fax, copies and business support services to meet your needs. Our friendly and helpful staff is dedicated to making your meeting enjoyable and comfortable.
Room Type:
General Meeting Room
Total Size:
1500 Sq. Feet
Dimensions:
50 x 30 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Meeting prices ae negotiable when you book Food & Beverage.
Inland Empire Meeting Space Thumbnail 1
Inland Empire Meeting Space Thumbnail 2
Inland Empire Meeting Space Thumbnail 3
Photo of Inland Empire
Vineyard Room 27 x 30 x 10 810 120/50 25 50 36 30 36 9/8 60 60 6
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Vineyard Room

The Best Western InnSuites Hotel & Suites Ontario, is an ideal location for business meeting or banquet. Our meeting/banquet space can accommodate 10-150 people. We offer a business center with free hi-speed internet, limited free fax, copies and business support services to meeting all your business needs. Our friendly and helpful staff are dedicated to making your meeting/banquet enjoyable and comfortable.
Room Type:
General Meeting Room
Total Size:
810 Sq. Feet
Dimensions:
27 x 30 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Meeting prices ae negotiable when you book Food & Beverage.
Vineyard Room Meeting Space Thumbnail 1
Vineyard Room Meeting Space Thumbnail 2
Vineyard Room Meeting Space Thumbnail 3
Photo of Vineyard Room
Ontario Room 23 x 30 x 10 690 --/40 25 30 17 20 17 4/3 77 50 8
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Ontario Room

Room Type:
General Meeting Room
Total Size:
690 Sq. Feet
Dimensions:
23 x 30 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting prices ae negotiable when you book Food & Beverage.
Ontario Room Meeting Space Thumbnail 1
Ontario Room Meeting Space Thumbnail 2
Ontario Room Meeting Space Thumbnail 3
Photo of Ontario Room
Shelby Room 15 x 32 x 10 480 --/40 28 20 12 14 12 3/2 53 48 48
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Shelby Room

Room Type:
General Meeting Room
Total Size:
480 Sq. Feet
Dimensions:
15 x 32 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting prices ae negotiable when you book Food & Beverage.
Shelby Room Meeting Space Thumbnail 1
Shelby Room Meeting Space Thumbnail 2
Shelby Room Meeting Space Thumbnail 3
Photo of Shelby Room

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"This has to be the easiest reservation I have ever encountered, as far as a group reservation anyway. When I made group reservations for my other daughter's wedding in Houston a few years ago, it was a nightmare! Wish I would have known about you then." Carolyn H. - Boston, MA

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