Created out of seven historic buildings dating back to the 1860's. The hotel has all the historic charm of a boutique hotel with the modern amenities our guests expect. Exposed beam ceilings, slate floors and historic brick walls are artfully juxtaposed with rich woodwork, granite counters and wrought iron chandeliers. Within walking distance to the French Quarter three blocks away, Harrah's Casino, two blocks away and the Convention Center, six blocks away. There is a Pub with atrium seating, outdoor pool and courtyard, exercise facility, complimentary breakfast with high-protein, low carbohydrate options. Top of the line pillow top beds and complimentary high speed internet access.
Star Rating:
Local Attractions:
French Quarter, Harrah's Casino, Bourbon Street, Convention Center
Hotel Reviews for Country Inn & Suites by Carlson New Orleans Frqtr
4.5out of 5Based on 1083 guest reviews, Very Good
Based on 1,198 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
659
Very Good
410
Average
76
Poor
35
Terrible
18
Most Recent Traveler Reviews:
“Simply the Best!”
May 19, 2013
MWHolcomb
Perfect hotel! Wonderful historical buildings, beautifully converted into a boutique-like hotel. Rooms are spacious, comfortable and immaculate. The staff is the friendliest I have ever encountered, and the location is...
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Perfect hotel! Wonderful historical buildings, beautifully converted into a boutique-like hotel. Rooms are spacious, comfortable and immaculate. The staff is the friendliest I have ever encountered, and the location is the best for a good night's sleep in New Orleans. « less
Read management response to this review.
Management response from mlarose9, General Manager
Thank you so much for taking the time to share your experiences! Its great to know that from staff, to location and everything in between was perfect for your stay! Its the goal that we always shoot for.
Hopefully you get to come back to New Orleans again soon!
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“Great place to stay in New Orleans”
May 19, 2013
darlenad, NH | Trip type: Family
We visited New Orleans with our son and daughter-in-law and stayed 3 nights at the CIS. At check-in we requested two rooms on the same floor and our request was...
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We visited New Orleans with our son and daughter-in-law and stayed 3 nights at the CIS. At check-in we requested two rooms on the same floor and our request was easily accommodated. The staff at the hotel was consistently friendly and accommodating, and made us feel welcome at all times. Our king corner suite on the 4th floor had beautiful views of the former brick and beam warehouse and all the amenities we needed. On our first full day we booked a NOLA tour offered through the hotel, which was extremely well done and the highlight of our trip. The room was clean, the bed was comfortable, and the location was quiet and a very short walk to the French Quarter. We would not hesitate to recommend or stay at the Country Inn & Suites on our next trip to New Orleans. « less
Read management response to this review.
Management response from mlarose9, General Manager
Thank you for the endorsement! We take our guests opinions to heart and hearing that you would recommend us to your friends and family is among the best compliments we can get. Hopefully you get to return to the city soon and bring a few of those people with you next time!
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“Not quite sure why all the high ratings”
May 19, 2013
red4476, Detroit, Michigan | Trip type: Couples
I booked this hotel based upon the ratings of other users and I'd have to say I was disappointed. Now maybe my expectations were too high as I've never been...
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I booked this hotel based upon the ratings of other users and I'd have to say I was disappointed. Now maybe my expectations were too high as I've never been to NOLA and have nothing to compare other hotels in the area to, but being the #4 hotel on Tripadvisor I guess I would have expected more. My wife and I arrived late mid week and were provided a room on the first floor which happened to be right off an alley with much noise day, night, and evening. In addition to the noise in the alley we were kept up by others running/jumping on the floor above us at 1:00 am and were awoken at 6:30 am by construction work on the last day of our stay. Also, be aware room service is very limited if you typically eat in your hotel.
I rated this hotel three stars based on the following: the hotel provides a great location if you want to stay within walking distance to Decatur, Bourbon, and Royal Streets, our room was clean, and the staff was friendly and accommodating.
Maybe we just had a bad experience, but I think I'd look elsewhere next time. « less
Read management response to this review.
Management response from mlarose9, General Manager
Sorry to hear that the stay did not live up to your expectations - We definitely hold ourselves to the high standards that you see reflected in the reviews and ranking, so to hear you did not feel we met those is a disappointment for us. It sounds like a lot of what we can control went well, so hopefully you are willing to give us another shot next time you are in New Orleans and we can exceed your original hopes.
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“Great stay”
May 18, 2013
NCFamily5, North Carolina | Trip type: Family
Our family of 5 stayed in the 2 room suite. It is just off of the main part of the French Quarter within walking distance of almost all of the...
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Our family of 5 stayed in the 2 room suite. It is just off of the main part of the French Quarter within walking distance of almost all of the New Orleans attractions. It is just a few blocks from the WWII museum (outstanding). The hotel is also close to the ferries and of course Bourbon and Royal Streets. There is a place just up the street toward Canal Street called Casa Angelo that sells the daily "Jazzy Passes" for all day use of the trolleys/buses. The gentleman there was so friendly and helpful. The valet parking at the hotel is a little pricey but this is handled very professionally. (We took our car out one day for a swamp tour (Honey Island also outstanding) without any issues.) The hotel staff were excellent at trying to make our stay as pleasant and enjoyable as possible. We highly recommend this hotel. « less
Read management response to this review.
Management response from mlarose9, General Manager
Glad to hear everything went great! The staff really does a great job taking a personal interest in each guests stay, which really helps create great experiences. We really appreciate you taking the time to share your endorsement! Hopefully your travels bring you back to New Orleans again soon!
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“Good overall experience”
May 18, 2013
Dwayne Z, St. John's, Canada | Trip type: Couples
We stayed in a king room which was fine but rather small particularly the bathroom. The staff was friendly and helpful. Breakfast was included with a buffet in the lobby...
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We stayed in a king room which was fine but rather small particularly the bathroom. The staff was friendly and helpful. Breakfast was included with a buffet in the lobby every morning, also happy hour drinks and snacks. The hotel is on Poydras which is near enough to the French Quarter. The gym was tiny but I see they plan to redo it soon. Overall we enjoyed our stay « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Country Inn & Suites by Carlson New Orleans Frqtr
Two Queen Beds, Non-Smoking, Accessible
Two Queen Beds
The pillowtop bed and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Standard Two Queens
2 queen beds with pillowtop mattresses. Desk. In-room safe. Complimentary wireless Internet access. 37-inch flat-panel TV with premium cable channels. Free local calls. Voice mail. Microwave, refrigerator, and coffee/tea maker. Private bathroom with shower/tub combination, hair dryer, and complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Wheelchair accessible. Air-conditioning. Non-smoking.
Standard King
1 king bed with pillowtop mattress. 230 square feet. Desk with chair. In-room safe. Complimentary wireless Internet access. 37-inch flat-panel TV with premium cable channels. Free local calls. Voice mail. Microwave, refrigerator, and coffee/tea maker. Private bathroom with shower/tub combination, hair dryer, and complimentary toiletries. Complimentary weekday newspaper. Hypo-allergenic bedding on request. Wheelchair accessible. Air-conditioning. Non-smoking.
One bedroom suite with king bed
1 king bed. Pillowtop mattress. Desk. In-room safe. Complimentary wireless Internet access. 37-inch flat-panel TV with premium cable channels. Free local calls. Voice mail. Clock radio. Microwave, refrigerator, and coffee/tea maker. Private bathroom with shower/tub combination, hair dryer, and complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Wheelchair accessible. Blackout drapes/curtains. Electronic check-out. Air-conditioning and climate control. Daily housekeeping. Non-smoking.
One bedroom suite with two queen beds
2 queen beds. Pillowtop mattresses. Desk. In-room safe. Complimentary wireless Internet access. 37-inch flat-panel TV with premium cable channels. Free local calls. Voice mail. Clock radio. Microwave, refrigerator, and coffee/tea maker. Private bathroom with shower/tub combination, hair dryer, and complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Wheelchair accessible. Blackout drapes/curtains. Electronic check-out. Air-conditioning and climate control. Daily housekeeping. Non-smoking.
Accessible Guest
Two Queen Beds
The pillowtop bed and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Accessible Suite
One King Bed
The pillowtop bed and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Amenities - Country Inn & Suites by Carlson New Orleans Frqtr
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Complimentary breakfast
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Private bathroom in room
Quiet location
Radio in room
Safe in rooms
Self controlled heating/cooling system
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV room
Valet Parking
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Country Inn & Suites by Carlson New Orleans Frqtr
Louis Armstrong International Airport is located only 13 miles away. Taxi service is available for a fee.
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 1,198 traveler reviews 
Value
Rooms
“Simply the Best!”
“Not quite sure why all the high ratings”
Two Queen Beds, Non-Smoking, Accessible
Standard King
One bedroom suite with king bed
Accessible Guest