THE PROPERTY IS AN 81 ROOM EXTENDED STAY PROPERTY OPENED IN 1999. IT IS LOCATED IN SOUTH BURLINGTON VERMONT ON ROUTE SEVEN. THE HOTEL'S LOCATION ALLOWS FOR READY ACCESS TO THE BURLINGTON INTERNATIONAL AIRPORT. THE GUEST ROOMS ARE CLEAN, COMFORTABLE, AND SPACIOUS. THE HOTEL WAS DESIGNED FOR THE CORPORATE BUSINESS TRAVELER. ALL ROOMS HAVE KITCHEN FACILITIES, REGARDLESS OF THE ROOM TYPE. THERE IS A RESTAURANT CALLED THE LAKEVIEW HOUSE ON THE COMPLEX AND THE POOL, SAUNA, AND HOT TUB ARE LOCATED IN AN ADJACENT PROPERTY FOR WHICH THE GUEST HAS ACCESS TO. DEPENDING ON THE LOCATION OF THE ROOM, THE GUEST MAY BE AFFORDED BREATHTAKING VIEWS OF LAKE CHAMPLAIN AND THE SURROUNDING MOUNTAIN RANGES.
Star Rating:
Local Attractions:
VERMONT TEDDY BEAR
GE HEALTHCARE
MAGIC HAT BREWERY
SHELBURNE MUSEUM
ECHO MARITIME EXHIBIT
May 15, 2013
suzi d, Ayer's Cliff, Canada | Trip type: Business
I have stayed at this location 3 times over the past year for both business and stopover before flying out of Burlington Airport (they provide free shuttle service). The rooms...
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I have stayed at this location 3 times over the past year for both business and stopover before flying out of Burlington Airport (they provide free shuttle service). The rooms are very adequate for both overall comfort and when you need to work with free WiFi. All rooms have kitchenette which is set up with all you need to (stovetop) cook or warm up a meal from the many local restaurants or grocery stores. Morning breakfast is ample, fresh, with many healthy selections to start your day. Their entry sitting area is cozy with large plasma TV and gas fireplace which is also a section for morning dining. Large business room with computer, printer, etc on main level. Fitness center is downstairs with various equipment and laundry room off to the side. The staff is very friendly and always there at the desk when you need them (night shift ends at 10pm) but you have security on all doors. I travel alone mostly so this is essential. The location is easy access onto RT 7 but you can walk out the front door, turn left, and jog into a quiet neighborhood for fresh air, avoiding sidewalks/street traffic. « less
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Management response from ssuites, Manager
Dear suzi d,
We truly appreciate you continued business over the course of this past year! It is wonderful to hear experiences here have been positive ones. The details you provide in your review are extensive and of great value to future travelers. I do want to clarify by saying that our front desk service is 24 hours a day, 7 days a week. There will never be a time someone is not on staff to meet your needs.
I am glad that you talked about safety in your review! This is always of first priority (even before comfort and service) and a great deal of time and care is given to ensuring the safety of all our guests. Our hotel features an active security camera system, interior/exterior door locks, a well lit parking lot, an over night security guard, and has a dedicated Safety Committee that meets regularly.
I look forward to your next trip to Burlington and can’t wait to welcome you back to the Smart Suites!
All the Best,
James Davison Assistant General Manager
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“In a time of need”
May 14, 2013
Dawn B, Potsdam, New York, United States | Trip type: Solo travel
My husband was hospitalized in the Fletcher Allen Hospital and I needed to remain in Burlington for an indefinite stay. The Smart Suites accommodated my needs easily, especially financially. When...
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My husband was hospitalized in the Fletcher Allen Hospital and I needed to remain in Burlington for an indefinite stay. The Smart Suites accommodated my needs easily, especially financially. When I wasn't certain about "checking out" they assured me not to worry about my personal items in the room, it was mine for as long as I needed it. At this time of sorrow, utmost worry, the management eased my mind GREATLY. I will always be grateful for the consideration given to me. « less
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Management response from ssuites, Manager
Dawn,
It is always a privilege to have an opportunity to offer a service that exceeds our daily commitment to our guests as a hotel. When faced with a situation such as yours, we will always make a decision that favors your needs rather than our bottom line. We truly appreciate you for taking the time to write about your experience at our hotel and hope you know that no thanks are necessary. We are so sorry to hear about the circumstance of your last stay and are humbled that we have the chance to make things a little easier.
I hope that everything worked out well in regards to your husband’s hospitalization. I look forward to having you as our guest again in the future under brighter circumstances.
In Gratitude,
James Davison Assistant General Manager
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“Wonderful !!!!”
May 13, 2013
Marlene D | Trip type: Family
My daughter and I have been staying at Smart Suites for several years now. Sometimes just the 2 of us and other times with the children. The service is always...
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My daughter and I have been staying at Smart Suites for several years now. Sometimes just the 2 of us and other times with the children. The service is always excellent and the staff are firendly and welcoming. We love having the kitchenette with the stove and full fridge, especially when we have the children with us. It keeps their snacks available for any hour of the day. Not having to go out for breakfast is a plus and the children love the fresh baked goodies in the afternoon. The location for travelling around the area is great. Shopping and dining are just a stones throw away. « less
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Management response from ssuites, Manager
Dear Marlene,
Thank you for such a wonderful review! It was an honor and a pleasure having you as our guest. It is great to discover that you and your daughter enjoyed your time in Burlington and your time at our hotel. I never grow tired of hearing how friendly our staff is and can’t wait to share your comments with them. It is also reassuring to hear that you made use of our all suite amenities including the full kitchen, evening reception, and complimentary Continental Breakfast.
Finally, as I always say, we know guests choose to stay with us because of our fantastic location and tremendous value however, we hope you return as our guest because of you experience.
I can’t wait to welcome you back to the Smart Suites the next time you are in the Burlington area!
All the Best,
James Davison Assistant General Manager
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“Awesome Stay”
Apr 30, 2013
Jessica E, Montreal, Canada | Trip type: Family
This was our first time at this hotel but definetely not the last! The staff and people at the desk were very friendly. We booked a room with a king...
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This was our first time at this hotel but definetely not the last! The staff and people at the desk were very friendly. We booked a room with a king sized bed and the sofa was a pull out bed. Perfect for our 2 kids. It also was fully equiped with a kitchenette but we didn't use it since we were there only 1 day. The room was super clean and spacious. Beds were cozy. Breakfast was included and they had, toast, muffins, eggs, sausages and french toast. Something for everyone. Close to shopping, Costco, and restaurants. Will go back for sure!! « less
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Management response from ssuites, Manager
Dear Jessica,
Thank you so much for choosing to stay at Smart Suites during your most recent trip to Burlington. It sounds like you found the additional space of our suites to be of good value. Our mission has always been to provide clean, comfortable suites at a reasonable price. As you noticed, our beds are exceedingly restful as we invest in brand name mattresses and high quality linens. Although our location, Complimentary Continental Breakfast, and price are all outstanding, we hope you decide to return because of your experience!
I look forward to inviting you and your family back to hotel the next time you are in the Burlington area. Thank you so much for taking the time to review us on Trip Advisor. It means so much to our staff that you decided to do so!
All the Best,
James Davison Assistant General Manager
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“Excellent value friendly environment”
Apr 25, 2013
Pharmasi | Trip type: Couples
This was our second stay at smart suites but it won't be our last. The one bedroom suite is fully equipped and is spotless.breakfast is more than adequate.its location is...
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This was our second stay at smart suites but it won't be our last. The one bedroom suite is fully equipped and is spotless.breakfast is more than adequate.its location is ideal.lots of shopping and restaurants close by. « less
Read management response to this review.
Management response from ssuites, Manager
Dear Pharmasi,
It is great to hear you found our hotel to be of excellent value! We certainly strive to create the most value for while providing superior accommodations and delivering all the amenities our guests have come to expect. With this in mind, it is our staff that brings it all together and we are very proud of the service our team offers! I look forward to sharing your review with everyone here and can't wait to make your next stay even better.
As always, I can't wait to have you as our guest again in the future. Thank you so much for sharing your experience on Trip Advisor!
All the Best,
James Davison Assistant General Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
SOUTH BURLINGTON AIRPORT IS LOCATED APPROXIMATELY FIVE MILES FROM PROPERTY. THERE IS A HOTEL SHUTTLE AVAILABLE UPON REQUEST 24 PER DAY, SEVEN DAYS A WEEK
Airport Shuttle? Yes! There is an airport shuttle.
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Based on 93 traveler reviews 
Value
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“In a time of need”