New All Suite Hotel open October 2009
Each Suite has either One King Bed or Two Double Beds
Each Suite has a Pullout Sofa, Microwave, Mini Frig, 32" LCD Panel TV, Large Work Desk, and I-Pod Docking station.
We offer
Complimentary Breakfast Buffet each Morning
Complimentary Internet both Wired & Wireless
Complimentary Local Phone Calls
Complimentary Business Center in Lobby with Two Computers
Complimetnary Indoor Heated Pool
Complimentary Fitness Center
Complimentary Garage Parking
Star Rating:
Local Attractions:
Fair Oaks Mall
George Mason University
Washington, DC
Patriot Center
Hotel Reviews for Springhill Suites Fairfax / Fair Oaks
4.5out of 5Based on 142 guest reviews, Very Good
Based on 155 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
89
Very Good
47
Average
16
Poor
3
Terrible
0
Most Recent Traveler Reviews:
“Very good service, seems brand new!”
May 19, 2013
SMR_2, Boston, MA | Trip type: Business
I stayed here for only one night was very impressed by the hotel. It is a new hotel it seems so everything is pretty nice and the lobby was nicely...
more »
I stayed here for only one night was very impressed by the hotel. It is a new hotel it seems so everything is pretty nice and the lobby was nicely decorated as well.
Rooms are nicely appointed and look good. Parking is convenient with a garage next door and location is very good.
I had a problem with hotel that wasn't really fixed. The wall controls for the AC didn't work and when I called the person on the phone was a little rude and insinuated that I didn't know how to use the controls. I had just stayed the night before in a different springhill suites and certainly know how to operate the controls. I asked for someone to come help and after 45 minutes called back to say nevermind because I wanted to go to bed.
The room was 80 degress, so it wasn't super pleasant the whole night.
Other than that small issue, I enjoyed my stay and it was packed at the bfast in the morning, but I had to leave quickly so I didn't get to take part in some free food!
would stay here again if I was passing through the area. « less
Read management response to this review.
Management response from JoAnne Reifel, General Manager
Dear SMR_2, Hello, and thank you for sharing your comments about your stay, and I am sorry that the AC unit control was not working properly. We do strive to make sure that our guests have a great experience and I hope that you will return to our area again, and let us prove that we can provide excellent service. I know you had other good comments and we appreciate your taking the time to let us know about them. Please let us know if you are returning, so that we can upgrade your suite.
Sincerely, General Manaer
« hide
“Great choice for business trips”
May 17, 2013
Tom S, Wood-Ridge, New Jersey, United States | Trip type: Business
My company has held conferences annually at this hotel for 3yrs in a row, and we really like the hotel. The staff is very friendly, always greeting us warmly. We...
more »
My company has held conferences annually at this hotel for 3yrs in a row, and we really like the hotel. The staff is very friendly, always greeting us warmly. We used the conference room each night and played games and such and the staff never minded and would even help us setup if necessary. The rooms are always clean when i arrive, the internet has been solid over the course of the 10 days i've stayed in 3yrs, and the rooms have been spacious and modern. They have little mp3 docks so you can play music. They have a little lounging room with a chace lounger and desk. It feels like a mini apartment in some respects. It is missing a restaurant, which is somewhat normal, but they do have hot breakfast each day. Overall, it's one of the better hotels I have stayed at, that hasn't been some resort or $250+ a night. « less
Read management response to this review.
Management response from JoAnne Reifel, General Manager
Hello Tom S, Thank you for giving us your comments on your stay, and we do appreciate your feedback, and that you like the MP3 player in the room, hot breakfast buffet, and other amenities. Wo do everything possible to make sure all our guests have a great experience, and I' m glad that you enjoyed staying at the new SpringHill Suites. I hope that if you return to our area, we can provide you with exceptional guest service again, and we look forward to seeing you soon.
Sincerely, General Manaer
« hide
“Neither Business Nor Pleasure, But a Good Choice”
May 9, 2013
CJonton, Toronto, Canada | Trip type: Couples
As I walked through the door and into the lobby, the friendly woman at the desk said "I'm so glad you came back. I forgot to get your id." Even...
more »
As I walked through the door and into the lobby, the friendly woman at the desk said "I'm so glad you came back. I forgot to get your id." Even my puzzled look and "huh?" didn't clue her that I had just arrived. It was one of those "they all look alike" moments. Once she realized I had just gotten there and confirmed my reservation, she said "business or pleasure?" Now this was beyond her control, but I was traveling to attend a close family member's funeral, so it was an awkward question to answer. Anyway, none of this kept my stay from being good. The room was clean, attractive, well appointed, and comfortable. The only downside was the air condition/heating unit fan motor was REALLY loud. By morning it had quieted considerably to a normal fan sound and remained that way for the rest of our 3 night stay. It was a really good place to stay and I would definitely choose it again. « less
Read management response to this review.
Management response from JoAnne Reifel, General Manager
Hello, CJonton, I wanted to thank you for your comments and I am sorry that your AC unit was not up the standards of our hotel. We do strive to have exceeded your expectations and it seems we did not do that. Please accept our apology, and I hope that if you are in our area again, you will contact us, so that we can upgrade your stay. We value your feedback and hope to see you again.
Sincerely, General Manager
« hide
“Pleasant and professional staff”
May 5, 2013
afil, Lebanon, New Jersey | Trip type: Business
This was the second time staying in this hotel on business and the staff was very pleasant and professional. The evening manager greeted me by name and made sure I...
more »
This was the second time staying in this hotel on business and the staff was very pleasant and professional. The evening manager greeted me by name and made sure I was satisfied with my stay. The rooms were clean and and the breakfast buffet was well stocked. « less
Read management response to this review.
Management response from JoAnne Reifel, General Manager
Hello Alfi, Thank you for taking the time to send us your comments on your recent stay. I am pleased that our associates were helpful and most of all that your stay was great. I hope that if you are in our area again, that we can provide you with comfortable suites, and can exceed your expectations. Please let us know if we can help with future satys.
Sincerely General Manager
« hide
“Adequate shelter”
May 4, 2013
Nancyjanem, Stone Mountain, Georgia | Trip type: Family
The check in was far from spectacular. I can't recall ever checking into a hotel and not being spoken to but this was my experience at this property. The first...
more »
The check in was far from spectacular. I can't recall ever checking into a hotel and not being spoken to but this was my experience at this property. The first and only words spoken were directions to the elevator. I rode up and was met by an elderly woman dressed in a security guard uniform sitting in an office chair in the middle of the hallway. She was eating what appeared to be a jar of fruit loops and milk and did not find it necessary to move aside to let me pass. I squeezed past with my luggage and proceeded. The room was fine, the breakfast just what you expect. I would probably look elsewhere if staying in Fairfax again. « less
Read management response to this review.
Management response from JoAnne Reifel, General Manager
Dear Nancyjanem: I am glad that your stay with us was a good one, and our breakfast met your needs, but you did have a encounter when getting off the elevator that was not as expected. I appreciate your taking your time to let us know about this, so we can make sure it does not happen again. I hope that if you are in the area again, you will give us a chance to upgrade your suite and prove that we have exceptional service. Please call us direct for any future travel.
Sincerely, General Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A minibar, a coffee/tea maker, and a microwave are supplied. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Studio King Suite
One King Bed or
One Sleeper Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A minibar, a coffee/tea maker, and a microwave are supplied. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Standard Suite ROH
One King and One Sofa Bed or
Two Double and One Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A minibar, a coffee/tea maker, and a microwave are supplied. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Amenities - Springhill Suites Fairfax / Fair Oaks
Air conditioning
Alarm clock
Baggage storage facilities
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Handicap accessible
Internet - wireless
Internet - ethernet
Laundry facilities
Non-smoking rooms
Office or business center
Pets allowed
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone in all rooms
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyNo Pets Allowed
Dulles Airport is 15 miles away. Guests to provide own transportation to and from airport.
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Shuttle to area offices, restaurants, and shopping within 5 miles of hotel. Scheduled Shuttle Service times varey. check with hotel on day of arrival
Testimonials: Why use Hotel Planner?
"It was very helpful. It really saved me a lot of time by narrowing down the options for my needs in an over populated with hotels and accommodations market (Orlando, FL)!" K.G. - Orlando, FL
"I was given lots of different offers, a very quick response time and VIP service on my wedding night. Thanks!" G.R. - Nashville, TN