Thank you very much for your interest of the Hampton Inn & Suites Dallas-DeSoto! We are confident that your guests will have a pleasant experience at our newest property, which just opened at the end of 2008.
Our hotel guest rooms feature numerous amenities designed specifically with business travelers in mind, including complementary wired and wireless internet access, a convenient lap desk and work area, one cup instant coffee makers, flat panel televisions with HD programming, and Hampton’s award winning Cloud 9 bedding experience. In addition to these amenities, the property also features a complimentary 24-hour business center, copying and faxing services, the new Hampton Perfect Mix contemporary lobby design, indoor pool and spa with outdoor patio seating, and a convenient on-site Suite Shop that is available 24 hours a day stocked with quick meals, desserts, and sundries for purchase. Most importantly, your company’s guests will enjoy Hampton’s acclaimed On the House hot breakfast served fresh each morning, and if they are short on time, we also offer On the Go breakfast bags.
We recently introduced our weekly Manager’s Reception complete with complimentary beverages, snacks, beer and wine and a number of new amenities for our groups!
Hotel Reviews for Hampton Inn & Suites Dallas Desoto
5.0out of 5Based on 61 guest reviews, Excellent
Based on 86 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
69
Very Good
14
Average
1
Poor
1
Terrible
1
Most Recent Traveler Reviews:
“Uncomfortable Bed”
May 18, 2013
Alan F, Atlanta, United States | Trip type: Business
This is a newer hotel so it is clean but the mattresses are very firm and uncomfortable. The pillows are very small, the exact size of a 14" laptop and...
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This is a newer hotel so it is clean but the mattresses are very firm and uncomfortable. The pillows are very small, the exact size of a 14" laptop and are too small for any average person to use, making the sleep quality at this hotel very low. « less
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Management response from Sonali Majmudar, Owner
Dear Alan F,
We thank you for your response to the HIlton survey and also for your time to post your feedback here on Tripadvisor. We appreciate your response as it helps us make sure our guests always leave here satisfied and also affords us the opportunity to improve the guest experience.
We have turned the mattress over in the room you were in and also rotated it. Additionally, we have various pillow types available at the front desk the next time you are here if you are not happy with the selection in your room. Hampton in known for it's bedding collection, so I apologize that you thought it was uncomfortable. It is usually our most highly rated amenity. If there is anything I can do for you, please let me know - and I hope you give is another opportunity to host you again in the future.
Have a great day :)
Yours in hospitality,
Sonali Majmudar Owner/General Manager
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“Exceptional Staff”
May 15, 2013
A TripAdvisor Member | Trip type: Solo travel
Needed to make this trip due to a health crisis with a family member. The staff at this location was exceptional! Helpful, pleasant, and always willing to do whatever needed...
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Needed to make this trip due to a health crisis with a family member. The staff at this location was exceptional! Helpful, pleasant, and always willing to do whatever needed to be done to accommodate what you needed or wanted! Would highly recommend this hotel! « less
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Management response from Sonali Majmudar, Owner
Dear A TripAdvisor Member,
We really appreciate the time you took to post a review here on Tripadvisor and thank you for staying with us. Our staff really prides itself on their customer service and I am so happy to hear that they are keeping that charm within them!
Please stay with us the next time you are in town and we will continue to make this a homely environment. We hope your family member is feeling better.
Yours in Hospitality,
Sonali Majmudar General Manager/Owner
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“Clean and Efficient”
May 12, 2013
Christopher S, Aurora, United States | Trip type: Business
Good hotel for business or pleasure on south side of Dallas. Clean room. Not enough TV channels for my liking. Staff very efficient and friendly. Clean fitness room. TV on...
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Good hotel for business or pleasure on south side of Dallas. Clean room. Not enough TV channels for my liking. Staff very efficient and friendly. Clean fitness room. TV on one of the treadmills did not work so I had to change machines. « less
Read management response to this review.
Management response from Sonali Majmudar, Owner
Dear Christopher S,
Thank you so much for taking the time to post your feedback here on Tripadvisor. We really aprpeciate the effort to help share your experience with other travelers.
I apologize that the television was not working for you in the fitness center. That error has been corrected, and we are actually upgrading out fitness center requipment this year :) We will be adding free weights and replacing the machinery - so look forward to that.
Hope to host you again soon.
Yours in hospitality,
Sonali Majmudar Owner/General Manager
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“Great stay”
May 8, 2013
KrisG5, Enid, Oklahoma | Trip type: Family
Stayed only one night for a one day football camp for my son. Room was clean and well taken care of. Had a great nights sleep, the bed and pillows...
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Stayed only one night for a one day football camp for my son. Room was clean and well taken care of. Had a great nights sleep, the bed and pillows are awesome!!! It was very easy to get to and very pleasant help. It was also located just minutes away from our function which really helped too. « less
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Management response from Sonali Majmudar, Owner
Dear KrisG5,
Thank you so much for sharing your experience here on Tripadvisor with others who come to this site for travel advice. We really appreciate you!
We pride ourselves on our service, convenient access, and of course bedding. Hope to host you and your son again soon the next time you are in the area.
Cordially,
Sonali Majmudar General Manager/Owner
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“Nice job!”
May 6, 2013
Melissa H, Grand Rapids, MI, United States | Trip type: Business
Clean, easy to access hotel with helpful staff and good facilities. The fitness room is tiny and the location is bad for outdoor activities (lots of traffic, no sidewalks). Otherwise,...
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Clean, easy to access hotel with helpful staff and good facilities. The fitness room is tiny and the location is bad for outdoor activities (lots of traffic, no sidewalks). Otherwise, everything about my stay was at or above expectations. Good internet, hot tub, and free guest laundry. Manager's reception with hors d'ouvres and drinks on a few week nights is a plus. « less
Read management response to this review.
Management response from Sonali Majmudar, Owner
Dear Melissa H,
Thank you for your kind comments and for your time to put your feedback on Tripadvisor. In regards to the fitness center, we are adding free weights (just ordered them!) and there are several running trails in the area - next time you are in town, I will leave you a map. We also offer complimentary passes to the area fitness centers.
Thank you again for your business and hope to see you again soon!
Yours in hospitality,
Sonali Majmudar General Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.