Located in the heart of uptown at College and Trade Streets, The Ritz-Carlton Charlotte is a 146-room, 18 story environmentally-friendly boutique hotel, built and operated as the first LEED-designed Charlotte, NC, hotel. The LEED Gold-certified hotel features more than 12,000 square feet of function space, a bi-level penthouse Spa & Wellness Center, Urban Sip wine and scotch bar, Bar Cocoa dessert dining and retail experience, Cocoa Lab dessert cooking school, Peet's Coffee & Tea, and a street-side BLT Steak restaurant.
The uptown hotel was designed to achieve LEED Gold certification, distinguishing it as the first green hotel within the greater Charlotte area and the first within The Ritz-Carlton Hotel Company.
Situated in the heart of North Carolina's fast growing metropolitan center, this distinctive Charlotte hotel's features include:
• Casual dining options, including The Lobby Lounge, Urban Sip Wine & Scotch Bar, Bar Cocoa all-dessert dining and retail experience, Peet’s Cofee & Tea and BLT Steak
• Industry-leading frequent traveler conveniences
• Dramatic skylines and uptown Charlotte views
• Penthouse bi-level Spa & Wellness Center, spa services, sauna, fitness center and Aqua Lounge with swimming pool
Star Rating:
Local Attractions:
-Multiple on-property dining venues
-Time Warner Cable Arena, Blumenthal Performing Arts Complex, Mint Museum Craft & Design, EpiCentre, Bank of America Stadium, US Whitewater Center,
NASCAR Hall of Fame, Bechler Museum, N.C. Music Factory, Levine Museum of New South, Harvey B. Gantt Center
May 19, 2013
Kellie P, Asheville, North Carolina | Trip type: Family
The Ritz Charlotte NC carries in it's decor and atmosphere the elegance, technology, and modern comfort you expect from the brand. What was not expected was the complete professionalism, and...
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The Ritz Charlotte NC carries in it's decor and atmosphere the elegance, technology, and modern comfort you expect from the brand. What was not expected was the complete professionalism, and overwhelming hospitality of the staff. Upon check in Mark greeted us warmly checked us in quickly, and inquired not only of how he could assist with our hotel stay but how he could help with the details of our entire trip. From the start Mark made our family feel confident that if we needed anything it would be his pleasure to assist. Mike, our bellman also gave us excellent service. He was helpful several times with directions and went above and beyond. Each time as we entered the hotel he always asked thoughtful and helpful questions. He gave us directions twice. Jen in the resteraunt gave quick service. We were in a hurry ( unfortunately) and everything was prompt and as ordered. Our compliments to the kitchen staff and chef the food was five star all the way. We had a few questions upon checkout. Carla made wrapping everything up quick and painless with a smile. « less
“Beautiful Hotel/Great Staff”
May 11, 2013
jgklaw, Chicago, Illinois | Trip type: Couples
In town to see our son play lacrosse and stayed at Ritz. This is a really beautiful hotel from the minute you walk in the door. Guys out front so...
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In town to see our son play lacrosse and stayed at Ritz. This is a really beautiful hotel from the minute you walk in the door. Guys out front so courteous including a gentleman in suit greeting,opening doors,assisting with umbrellas, who i saw both days i was there(Wish i could remember name) Service at Front desk was outstanding,very friendly. Lobby is fresh,and has great feel to it. Room was beautifully appointed. Special call out goes to Sebastian who I believe is one of the managers(if he isnt,please consider promoting him as such..!) at their in lobby BLT restaurant. My wife and I both ordered steak and I picked a bottle of wine I thought I knew. It was opened,poured and it was obvious I had made a bad pick. We then asked our waitress(wish i could remember her name as well as she was terrific) for a couple of reds by the glass because,I told her,I had botched the wine selection. Before she could come back with them,Sebastian came over to table,so politely asked if he could recommend a bottle and he did. It was just great and complimented our meals perfectly. Once the bill arrived,I was simply shocked that he had removed the charge for the bottle i had ordered! I was overwhelmed with the gesture as I thought I would be paying for 2 bottles. What a gesture and what a terrific way to guarantee our return to what is a really good restaurant. Thanks again Sebastian and thanks to all at the Ritz. GREAT Hotel! « less
“Royal Stay!!”
May 11, 2013
Jeffriesgirl, Rochester, New York | Trip type: Family
The Ritz Carlton does an exemplary job at customer service. Check in is a breeze, accommodations are exceptional, and the beds are like sleeping on a cloud. The rooms are...
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The Ritz Carlton does an exemplary job at customer service. Check in is a breeze, accommodations are exceptional, and the beds are like sleeping on a cloud. The rooms are plush, comfortable, and well appointed. i don't want to leave my room. Charlotte's downtown is very trendy and a great place to walk around in. Amazing 5 Stars!! « less
“World Class Hotel”
May 7, 2013
Cynthia E, Collierville, Tennessee | Trip type: Family
We were attending a family wedding and decided to spoil ourselves with a stay at the Ritz. Everything about our stay was excellent. We were greeted at check-in by name...
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We were attending a family wedding and decided to spoil ourselves with a stay at the Ritz. Everything about our stay was excellent. We were greeted at check-in by name and with a glass of campaign. Our room was very comfortable, clean, and spacious. The staff met our every need and were extremely professional. The bathroom was spa-like with a soaking tub and in-mirror television. Forgotten toiletries? No problem, they'll appear at your door within minutes. Turn down service with chocolates is performed nightly. Slippers and bathrobes can be left at home since they are provided in the room. It's obvious that the staff of the Ritz is a highly trained team. You will not be disappointed. « less
“Ask for Ear muffs when checking in.”
May 7, 2013
Papa070, Vero Beach, Florida | Trip type: Couples
This is a beautiful hotel and our suite was beautiful. However, it is not possible to sleep on one side of the hotel, booming music until the wee hours from...
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This is a beautiful hotel and our suite was beautiful. However, it is not possible to sleep on one side of the hotel, booming music until the wee hours from a building across the street. The hotel knows this, and although Ritz management did not build the windows without insulation, they know damn well you cannot sleep and know that the NY type windows with double or triple sound proofing should be installed.
In addition, the BLT restaurant was excellent; however, our waiter decided to "bump" into my date's breasts, along with a cheering section applauding his move. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual - 12:00 noon day of arrival
Group - based on contract terms
Nightly Parking:
$32
Typical Group Deposit:
varied
Total Taxes:
16.25%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
5.50%
Occupancy Tax:
6.00%
Food and Beverage Tax:
9.25%
Audio Visual Tax:
8.25%
Parking Fee:
30.00 Per Night
Porterage Fee:
10.00 Per Day (Roundtrip)
Shipping Handling Fee:
35.00 Per Item
Rooms Wireless Internet Fee:
9.95 Per Day
Meeting Wireless Internet Fee:
160.00 Per Day
Meeting Power Surcharge Fee:
2.00 Per Day (Per Amp)
Food and Beverage Service Charge:
23.00%
Audio Visual Service Charge:
23.00%
Banquet Labor Fees:
35.00 Per Hour
Banquet Bartender Fees:
125.00 Per Hour (Per Bartender)
Chef Attendant Fees:
175.00 Per Night
Avg. Continental Breakfast Cost:
28.00 Per Person
Avg. Plated Breakfast Cost:
35.00 Per Person
Avg. Buffet Breakfast Cost:
34.00 Per Person
Avg. Plated Lunch Cost:
44.00 Per Person
Avg. Buffet Lunch Cost:
39.00 Per Person
Avg. Boxed Lunch Cost:
31.00 Per Person
Avg. Plated Dinner Cost:
69.00 Per Person
Avg. Buffet Dinner Cost:
72.00 Per Person
Morning Break Cost:
10.00 Per Person
Afternoon Break Cost:
10.00 Per Person
Banquet Gallon of Coffee:
68.00 Per Person
Banquet Soda:
4.75 Per Person
Banquet Bottled Water:
5.00 Per Person
Banquet Hosted Bar:
22.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres:
44.00 Per Person (Per Function)
Room Types - The Ritz Carlton Charlotte
Parlor Suite
1 king bed or 1 sofa bed. Pillowtop mattress. Premium bedding. Frette Italian sheets. Down comforter. 886 square feet (80 square meters). City view. Desk. Ergonomic chair. In-room safe (accommodates laptop). Wireless Internet access - surcharge. High-speed (wired) Internet access - surcharge. 42-inch television. Television - Flat-panel. Television - High Definition. Television - Cable service. Premium TV channel(s). Pay movies. HBO. DVD player. Video-game console. Cordless phone. Telephone. Clock radio. Bottled water in room (complimentary). Coffee/tea maker. Separate bathtub and shower. Double sink. Makeup mirror. Bathroom telephone. Bathroom TV. Air conditioning. Non-smoking rooms. Rollaway beds available.
Executive Suite
1 king
2 queen
1 sleeper sofa
Pillowtop mattress with premium bedding including Frette Italian linens and down duvet. 1086 square feet (98 square meters). View of the city. Desk with ergonomic chair. 42-inch flat-panel television with premium cable channels, DVD player, and video-game console. Wired and wireless Internet access (surcharge). Fax machine and laptop-compatible safe. Complimentary newspapers. Ensuite bathroom with separate bathtub and shower. Bath amenities include double sink, television, and phone. Bathrobes and slippers. Blackout drapes/curtains, clock radio, and iron/ironing board. Air conditioning. Rollaway beds available. Non-Smoking.
Deluxe Guest Room
1 king bed or 2 queen beds. Pillowtop mattress. Premium bedding. Frette Italian sheets. Down comforter. 500 square feet (45 square meters). City view. Desk. Ergonomic chair. In-room safe (accommodates laptop). Wireless Internet access - surcharge. High-speed (wired) Internet access - surcharge. 42-inch television. Television - Flat-panel. Television - High Definition. Television - Cable service. Premium TV channel(s). Pay movies. HBO. DVD player. Video-game console. Cordless phone. Telephone. Clock radio. Bottled water in room (complimentary). Coffee/tea maker. Separate bathtub and shower. Double sink. Makeup mirror. Bathroom telephone. Bathroom TV. Air conditioning. Non-smoking rooms.
Amenities - The Ritz Carlton Charlotte
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Spa
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free HBO
TV - Free Showtime
Travellers cheques accepted
TV room
Valet Parking
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - The Ritz Carlton Charlotte
Charlotte Douglas International Airport
7 miles / 20 minutes
Taxi - $25.00 one-way trip plus gratuity
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Everything went smoothly and we got such a great rate that nearly everyone in the wedding is coming up to stay the night before! That's about 40-50 people so we needed extra rooms and Serge has accomodated us with this all at the same low price." S.M. - Sacramento, CA
"I have had a ball just sitting back and letting you do all the work. This is not my first time using your site. You have made all of my family reunions great." L.G. - Tampa, FL
Based on 202 traveler reviews 
Value
Rooms
Cleanliness
“Ask for Ear muffs when checking in.”
Parlor Suite
Deluxe Guest Room