578 Terry Fox Dr., Ottawa, ON K2L4G8 Canada (CAN)
View Map 1-800-230-4134
2.5 Star Suburban property
Check availability
Very Good
4.0/ 5

Based on 90 guest reviews

Show Guest Reviews
  • Has indoor swimming pool
  • Free comp. breakfast
  • Access to gym on-site
  • Hotel has 98 rooms
  • 4 floors in property
  • Check out time: 12:00 PM
  • Groups & Meetings rating of 7.5/10
  • Hotel has 3 meeting rooms

Check Rates

Click to see Calendar

Click to see Calendar

Local Attractions

We’re conveniently located near such sites as the Scotia Bank Place, the Kanata Recreation Centre, the Ottawa City Centre, the National Art Gallery, the Museum of Civilization, AMC Theatres, shopping, and a variety of restaurants. The attractions are endless when you come to the Country Inn & Suites Ottawa West. From NHL hockey games, to the National Arts Centre performances, the Rideau Canal and of course Parliament Hill you will be sure to experience Ottawa at its finest.

Verified Reviews of Country Inn & Suites Ottawa West

Below are the verified reviews from guests that we have booked recently:
"Very over priced."
Overall Score3.0/ 5
The Country Inn and Suites is very convenient to Canadian Tire Center and I suspect this is how it manages to stay busy despite its high cost (roughly $172 per night with taxes in). We arrived and the room smelled strongly of a cleaning product, carpet shampoo or something similar. We had to open the window to air the room out despite a low temperature outside. The room was neat and clean. The TV offered very few English channels. The continental breakfast was not great. I think it would be better to stay a little further away from the CTC and get more for your money.
(Individual traveler, booked 1 room), from CA flag
29-Mar-2014 Verified Review
"Everyone from front desk to breakfast ladies were very helpful."
Overall Score5.0/ 5
Everyone was friendly and helpful.
(Individual traveler, booked 1 room), from CA flag
11-Mar-2014 Verified Review
"Would refer to anyone"
Overall Score5.0/ 5
Stayed at the hotel overnight to watch a Binghamton Senators vs Hamilton Bulldogs hockey game at Canadien Tire Center. Very nice for a night stay after the game. Breakfast the following morning was very impressive with many options to choose from. If I travel to watch another game I would definitely choose to stay here again.
(Individual traveler, booked 1 room), from US flag
17-Feb-2014 Verified Review
"Nice Place But..."
Overall Score4.0/ 5
We had one night that we had hardly any sleep due to other guests making too much noise. We were hoping hotel staff would make them keep quiet especially since it was after 2am. The hotel staff were really nice. We would probably stay here again.
(Individual traveler, booked 1 room), from CA flag
01-Dec-2013 Verified Review

Customer Reviews of Country Inn & Suites Ottawa West

4.0 out of 5.Based on 90 guest reviews, Very Good

Property Description

When travelling on business or for leisure, there’s no better place to be than Country Inn and Suites Ottawa West. We pride ourselves in having all the comforts of home, with exceptional service, at an unbeatable price. Our hospitality is what brings people back – and why our guests say they will stay with us again, and again.

Details / Other Expenses

Check In:15:00 PM
Check Out:12:00 PM
Year of Last Renovation:2002
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:85
Handicap Rooms:
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:3
Meeting Space:785 sq. feet
Banquet Space:Holds 40 people
Dist. to Food/Bars:1.0 Km
Dist. to 24hr Restaurant:10.0 Km
Dist. to Nearest Gym:On-site
Policies / Expenses
Individual - same day 6 pmGroup - 30 days written
Nightly Parking:Comp
Typical Group Deposit:Subject to discussion
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
City Tax: 3.00% (DMF)
Country Tax:13.00% (OHST)
Porterage Fee: 5.75 Per Item (UPON REQUEST)
Additional Person Fee:10.00 Per Person (OVER 2 PEOPLE)
Avg. Boxed Lunch Cost:11.95 Per Person (UPON REQUEST)
Banquet Gallon of Coffee:12.95 Per Person
Banquet Soda: 1.65 Per Person
Banquet Bottled Water: 1.65 Per Person

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

We are located approximately 20 minutes from the Ottawa International Airport,11.8 km, a $50.00 taxi ride. No shuttles are available at this property however we are close to the transit.


Airport Shuttle? Sorry, no airport shuttle available.

Testimonials: Why use Hotel Planner?

Testimonials icon
"Your group was spectacular and was the very reason we had a successful reunion. What great customer service! I will keep you in mind and I intend to spread the word. Thank you" P.F. - Philadelphia, PA

Learn More Check Rates