"Property and rooms excellent. Front desk experience, not so much"
Overall Score5.0/ 5
I was checked-in and I did not have my confirmation readily available, so when I gave her my name and she was not able to find me in the computer she immediately offered that I must be at the wrong Doubletree property. I felt immediately dismissed. I have stayed at this particular Doubletree on numerous occasions so I was sure I was at the right property. Once I located my confirmation in my bag she was able to find my reservation for three rooms. She could have been friendlier.
30-May-2014 Verified Review, stayed from Sat May 24 to Mon May 26 2014 at a $139.00 average nightly rate.