"Property and rooms excellent. Front desk experience, not so much"
Overall Score5.0/ 5
I was checked-in and I did not have my confirmation readily available, so when I gave her my name and she was not able to find me in the computer she immediately offered that I must be at the wrong Doubletree property. I felt immediately dismissed. I have stayed at this particular Doubletree on numerous occasions so I was sure I was at the right property. Once I located my confirmation in my bag she was able to find my reservation for three rooms. She could have been friendlier.
Verified Review, stayed from Sat May 24 to Mon May 26 2014 at a $139.00 average nightly rate.