The Ritz Carlton Santiago

Calle El Alcalde 15, Santiago 6772208 CL
View Map Reservations: +1-800-760-7718
5.0 Star property
Select Your Room:
07/11/2020 - 07/12/2020
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

92
Excellent

Summary of 1,796 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 92/100 based on reviews from all travelers.

"Excellent wellness hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."

Location

96/100
116 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great. Average parking.

Service

85/100
261 reviews

"Service is professional and cheery, especially reception and housekeeping."

Vibe

84/100
95 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Luxurious Hotel." Entrance area is ok. Hotel could use some updating. Great for a wellness holiday. Good for business people. Luxury hotel.

Pool

82/100
34 reviews

"Great pool."

Bar

79/100
28 reviews

"Nice bar with tasty alcoholic drinks."

Room

77/100
110 reviews

"Lovely rooms with pleasant views." Outdated room with poor bathrooms and substandard furniture. Poorly-maintained, but clean enough rooms, and okay beds. Shower can be a problem.

Wellness Area

77/100
37 reviews

"Great for wellness, with a decent fitness area."

Amenities

75/100
99 reviews

"Well-equipped conference area and lovely hotel grounds." Entrance area is ok. Beautiful architecture.

Breakfast

74/100
45 reviews

"Tasty breakfast."

Cleanliness

47/100
12 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Value

35/100
23 reviews

"Value for money could be better."

Rated 89/100 based on reviews from couples.

"Great pool. Friendly service."

Location

95/100
9 reviews

"Great location."

Pool

83/100
5 reviews

"Great pool."

Service

82/100
19 reviews

"Friendly service."

Breakfast

77/100
9 reviews

"Tasty breakfast."

Wellness Area

77/100
7 reviews

"Great wellness & sports facilities."

Vibe

76/100
11 reviews

"Awesome vibe."

Comfort

74/100
9 reviews

"Spacious, comfortable room with acceptable beds."

Room

73/100
16 reviews

"Large rooms with below average bathrooms. Average beds."

Amenities

71/100
10 reviews

"Nice building."

Rated 83/100 based on reviews from families.

"Tasty breakfast. Nice building."

Location

96/100
7 reviews

"Great location."

Service

85/100
10 reviews

"Fantastic service."

Room

73/100
8 reviews

"Great room."

Breakfast

71/100
5 reviews

"Tasty breakfast."

Rated 89/100 based on reviews from all travelers.

"Excellent wellness hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."

Location

97/100
43 reviews

"Great location. Shopping, restaurants and bars in the area are great."

Pool

84/100
12 reviews

"Great pool."

Vibe

81/100
23 reviews

"Awesome vibe. Stylish hotel. Entrance area is ok."

Service

79/100
76 reviews

"Efficient, friendly service with a nice reception."

Breakfast

78/100
15 reviews

"Tasty breakfast."

Bar

78/100
15 reviews

"Bar is awesome."

Wellness Area

77/100
13 reviews

"Great for wellness, with a decent fitness area."

Room

76/100
44 reviews

"Great room." Beds are average but bathrooms could use better maintenance.

Amenities

72/100
25 reviews

"Great buildings and decent entrance area."

Cleanliness

52/100
5 reviews

"Quite clean."

Value

37/100
7 reviews

"Value for money could be better."

Rated 92/100 based on reviews from couples.

"Nice building. Great room."

Service

80/100
9 reviews

"Fantastic service."

Room

74/100
7 reviews

"Great room."

Amenities

72/100
6 reviews

"Great amenities."

Rated 91/100 based on reviews from all travelers.

"Excellent wellness hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."

Location

94/100
58 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

90/100
169 reviews

"Efficient, friendly service with a nice reception."

Vibe

84/100
61 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Luxurious Hotel." Pleasant entrance area. Hotel could use some updating.

Pool

80/100
12 reviews

"Great pool."

Food

78/100
44 reviews

"Menu is excellent with tasty food."

Wellness Area

76/100
16 reviews

"Great wellness & sports facilities."

Amenities

76/100
68 reviews

"Great buildings with nice entrance area and conference rooms." Beautiful architecture.

Room

73/100
50 reviews

"Lovely rooms with pleasant views. Furniture needs more attention." Average beds.

Breakfast

67/100
20 reviews

"Breakfast is average."

Cleanliness

39/100
5 reviews

"Could use a good cleaning."

Value

31/100
11 reviews

"Value for money could be better."

Rated 87/100 based on reviews from couples.

"Great room. Fantastic service."

Service

87/100
7 reviews

"Fantastic service."

Comfort

73/100
5 reviews

"Very comfortable."

Room

69/100
5 reviews

"Room is all right."

Rated 93/100 based on reviews from all travelers.

"Excellent wellness hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."

Location

96/100
10 reviews

"Great location."

Service

87/100
10 reviews

"Fantastic service."

Pool

83/100
5 reviews

"Great pool."

Vibe

82/100
5 reviews

"Awesome vibe."

Comfort

79/100
7 reviews

"Comfortable rooms and beds."

Wellness Area

79/100
5 reviews

"Great wellness & sports facilities."

Breakfast

78/100
7 reviews

"Tasty breakfast."

Room

75/100
10 reviews

"Excellent rooms with wonderful beds. Bathroom could be optimized."

Review Semantics by TrustYou

Customer Reviews of The Ritz Carlton Santiago

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
1149
Very Good
391
Average
121
Poor
57
Terrible
31
true
Recent Reviews:
john s
hotel stay during Coronavirus lockdown
Mar 25, 2020
We stayed at the Ritz Carlton for 2 nights prior to going to Valparaiso to join with a cruise. All the hotel facilities were in place and we had a... more »
jgU8856EI
The Ritz-Carlton
Mar 24, 2020
If you don't like this hotel, then you don't like hotels. Location is great for both work and leisure - good little shops & restaurants nearby. Major office are within... more »
flywithlola
Central Argentina, Argentina
Amazing hotel
Mar 16, 2020
We had a room with a lovely view from Santiago. The property has an excellent location, walking distance from the metro station and in the heart of the modern part... more »
Scielbi
Santa Fe, New Mexico
2 nights
Mar 4, 2020
Spent two nights here. The hotel has seen better days. It was a bit run down. Corners were damages & needed re- painting. The front desk staff were cold at... more »
Florida-Traveler-888
Wilton Manors, Florida
Good ---Not Stellar
Mar 1, 2020
We have stayed at a number of Ritz properties and enjoy that each is unique in design. This is an older property that is very well located in a safe... more »
1-5 of 1,749 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Air conditioning
  • Bathrobes
  • Cable TV service
  • Closed captioned TV
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • Egyptian-cotton sheets
  • Free toiletries
  • Free WiFi (limited) device count 6
  • Free wired Internet
  • Grab bar - near toilet
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • Jetted bathtub
  • Lever door handles
  • Minibar
  • Number of bathrooms - 1
  • Partially open bathroom
  • Phone
  • Plasma TV
  • Premium bedding
  • Premium TV channels
  • Room service (24 hours)
  • Separate bathtub and shower
  • Slippers
  • Soundproofed rooms
  • Turndown service
  • Visual fire alarm
  • WiFi (surcharge)

Pet Friendly?

Sorry, pets are not allowed.

About Ritz Carlton Hotels

  • The ultimate in luxury and personalized service, The Ritz-Carlton has over 100 years in the business with 87 hotels worldwide in 29 countries
  • Become a member of The Ritz-Carlton Rewards and earn points with each stay towards free nights, access to exclusive members-only offers and special benefits also with their partner hotels
  • Private baths in each guestroom
  • Lighter fabrics used for a deeper, cleaner wash
  • Fresh flowers throughout the public spaces
  • A la carte dining and a gourmet cuisine
  • Smaller lobbies designed for a more intimate guest experience

The Ritz Carlton Hotels highlights above are subject to change without notice.

Testimonials:

Testimonials icon
"I will definitely use you in the future. You saved me on this one as space was really tight that week in DC." K.T. - New York City, NY

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