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Based on 3784 guest reviews
Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This luxury resort is 1.9 mi (3.1 km) from La Isla Shopping Mall and 2.3 mi (3.7 km) from El Rey Ruins.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy pizza at Pizzeto, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Treat yourself to a stay in one of the 600 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and free minibar items.
Distances are displayed to the nearest 0.1 mile and kilometer.
Aquaworld - 0.8 km / 0.5 mi
Ballenas Beach - 1.3 km / 0.8 mi
Oasis Arena - 1.6 km / 1 mi
San Miguelito - 1.7 km / 1 mi
Maya Museum of Cancun - 2 km / 1.3 mi
Iberostar Cancun Golf Course - 2.1 km / 1.3 mi
Tequila Museum - 2.3 km / 1.4 mi
Marlin Beach - 2.4 km / 1.5 mi
Hotel Zone Beaches - 2.4 km / 1.5 mi
La Isla Shopping Mall - 2.4 km / 1.5 mi
Kukulcan Plaza Shopping Mall - 2.6 km / 1.6 mi
Luxury Avenue Shopping Mall - 2.6 km / 1.6 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.7 km / 1.7 mi
Yamil Lu'um Archaeological Zone - 2.7 km / 1.7 mi
Isla Dorada - 3.4 km / 2.1 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 17.5 km / 10.9 mi
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This resort has 16404 square feet (1524 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an outdoor tennis court. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Cancun International Airport (CUN) 17.5 km / about 15 minutes away.
Local Shuttle Info: Contact AMSTAR for costs
Buffet style breakfast or room service. All meals, snacks, and beverages are included in the rate.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 23
Pets cannot be left unattended
Service animals not allowed
Pets allowed
No pets allowed.
Complimentary parking 24hrs
Complimentary wifi
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we’ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We’ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guest accommodation is sealed after cleaning
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Property confirms they are implementing enhanced cleaning measures