HOWARD JOHNSON HOTEL BY THE FALLS

5905 Victoria Ave., Niagara Falls, ON L2G3L8 CA
2.5 Star property
43.09025 -79.07922
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Average
3.5/ 5

Based on 1595 guest reviews

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  • Rates typically range from C$96.77 to C$238.27 CAD Find Deals
  • Fitness / Gym is on-site
  • Check-in: 4 PM
  • Indoor pool on-site
  • Indoor pool on-site

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Room Types

Check Rates 1 King Bed Room with 37 Inch LCD Flat Screen TV Free
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Check Rates 1 King Bed Room with 37 Inch LCD Flat Screen TV Free Nsk1 WiFi Heart Shaped Hot Tub
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Check Rates 1 King Bed Room with 37 Inch LCD Flat Screen TV Free WiFi Refrigerator and Work Desk
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Check Rates 1 King Bed Room with 37 Inch LCD Flat Screen TV Free WiFi Refrigerator and Work DeskSavings
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Check Rates 1 King Bed Suite with Twin Sofa Bed 37 Inch TV Microwave
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Check Rates 1 King Bed Suite with Twin Sofa Bed 37 Inch TV Microwave Njk191 Fridge Fireplace Jet Tub
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Check Rates 1 King Bed Suite with Twin Sofa Bed 37 Inch TV Microwave Njk191 Fridge Fireplace Jet TubSavings
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Check Rates 1 King Bed Suite Withtwin Sofa Bed 37 Inch Flatscreen TV Njk191 Electric Fireplace Jet Tub
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Check Rates 2 Queen Bed Room with 37 Inch LCD Flat Screen TV
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Check Rates 2 Queen Bed Room with 37 Inch LCD Flat Screen TV Refrigerator and Free WiFi
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Check Rates 2 Queen Bed Room with 37 Inch LCD Flat Screen TV Refrigerator and Free WiFiSavings
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Check Rates 2 Queen Bed Room with Balcony 37 Inch LCD Flat Screen TV
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Check Rates 2 Queen Bed Room with Balcony 37 Inch LCD Flat Screen TV Refrigerator Free WiFiSavings
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Check Rates 2 Queen Bed Room with Sofa Bed 37 Inch LCD Flat Screen TV Free Nq2 WiFi Refrigerator and Desk
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Check Rates 2 Queen Bed Room with Sofa Bed 37 Inch LCD TV Free WiFi
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Check Rates 2 Queen Bed Room with Sofa Bed 37 Inch LCD TV Free WiFi Nrq2 Fridge Microwave and DeskSavings
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Check Rates 2 Queen Beds Room Hrdryr Iron Brd Coffee Maker Inrm Safe 27inch TV Ppv Movies Games Clock
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Check Rates 2 Queen Beds with Balcony Hrdyr Iron Board Coffee Maker in Room Safe 27 in TV Ppvmovies
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Check Rates 3 Queen Bed Suite With37 Inch LCD Flat Screen TV Free Nfq3 WiFi Refrigerator and Desk
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Check Rates and Save 1 King Bed Room with 37 Inch LCD Flat Screen TV Free
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Check Rates and Save 1 King Bed Suite with Twin Sofa Bed 37 Inch TV Microwave
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Check Rates and Save 2 Queen Bed Room with 37 Inch LCD Flat Screen TV
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Check Rates and Save 2 Queen Bed Room with Balcony 37 Inch LCD Flat Screen TV
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Check Rates and Save 2 Queen Bed Room with Sofa Bed 37 Inch LCD TV Free WiFi
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Check Rates Room 1 King Bed
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Check Rates Room 2 Queen Beds
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Check Rates Standard Room 1 King Bed Hot Tub
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Check Rates Standard Room 2 Queen Beds
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Check Rates Standard Room, 1 King or 2 Double Beds
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Check Rates Suite 1 King Bed with Sofa Bed Jetted Tub
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Check Rates Suite 2 Bedrooms (3 Queen Beds)
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Summary of Verified Reviews

Good to know

  • Poor access to parking

    “NO PLACE TO PARK” “Tight parking spaces”

  • Clean hotel facilities

    “Clean environment” “Hallways were for the most part clean”

  • Clean rooms

    “Double room and it was spotless” “Linens were fresh and clean”

  • Hotel is outdated

    “Towels were old and worn” “Sheets were just old and smelly”

Review highlights

Location

85/100
992 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Service

80/100
924 reviews

Great, friendly housekeeping. Decent reception but poorly managed. Smooth booking process. Room service is poor.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Pool

77/100
388 reviews

Great but dirty pool.

“Kids LOVED the indoor/outdoor pool with water slide” “My kids loved the pool” “The kids loved the pool”

Value

63/100
570 reviews

Fairly good value for money. Expensive breakfast. Normally priced restaurant.

“King room was very spacious and included” “Great for the price” “Breakfast meals were overpriced, gross”

Food

57/100
117 reviews

Bad overall dining experience with a bad menu. Normally priced restaurant. Pizza is not the best.

“No chicken” “Resturant dirty and rude” “Great burger”

Room

57/100
1254 reviews

Rooms are OK with typical minibars, although poorly-maintained. Spacious and tidy rooms. Out-dated rooms with poor beds, unsightly furniture and bad kitchenettes. Small rooms and dirty bathrooms.

“King room was very spacious and included” “Air conditioner leaked” “Torn bed sheets”

Amenities

45/100
186 reviews

Bad entrance area, and poor handicap accessibility. Grounds are fine, with outdated facilities. Bad architecture.

“Elevator to 7th floor is out of service” “Lobby is just plain” “Dirty hallway”

Vibe

31/100
313 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel. Luxurious Hotel. Good choice for a city trip. Awesome for families.

“Towels were old and worn” “Sheets were just old and smelly” “Dirty hallway”

Breakfast

28/100
161 reviews

Overpriced, subpar breakfast.

“No breakfast option” “Breakfast meals were overpriced, gross” “Bad breakfast and Jade Garden”

Bar

25/100
26 reviews

Bar is not good.

“Over priced coffee” “No juice” “No bar”

WiFi

23/100
167 reviews

Bad internet service.

“Wi-Fi was terrible” “No USB charging ports” “Internet connection very poor”

Ranked top 25% by couples, with a score of 80

Good to know

  • Bad architecture

    “Old looking decor” “Decor could use an update”

  • Old facilities

    “Old looking decor” “Very dated decor”

  • Unstylish Hotel

    “Old looking decor” “Decor could use an update”

  • Small bathroom

    “Towels too small” “Shower very small”

Review highlights

Location

81/100
267 reviews

Great location. Expensive, terrible parking. Great sightseeing, restaurants and shopping nearby.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Service

80/100
241 reviews

Friendly service and great housekeeping, but so-so reception.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Value

57/100
164 reviews

Fairly good value for money. Expensive breakfast.

“King room was very spacious and included” “Great deal for your money” “No free breakfast”

Room

56/100
366 reviews

Old, but large and clean, rooms. Poorly-maintained rooms with bad beds, furniture, and TVs. Small rooms and dirty bathrooms.

“King room was very spacious and included” “Air conditioner leaked” “Torn bed sheets”

Food

56/100
34 reviews

Food is all right.

“Doesn't have a cafeteria” “No chicken” “Resturant dirty and rude”

Amenities

43/100
48 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Elevator to 7th floor is out of service” “Lobby is just plain” “Dirty hallway”

Vibe

35/100
64 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel.

“Towels were old and worn” “Sheets were just old and smelly” “Dirty hallway”

WiFi

24/100
45 reviews

Bad internet service.

“Wi-Fi was terrible” “No USB charging ports” “Internet connection very poor”

Breakfast

23/100
53 reviews

Overpriced, subpar breakfast.

“No breakfast option” “Breakfast meals were overpriced, gross” “Bad breakfast and Jade Garden”

Bar

21/100
9 reviews

Bar is not good.

“Over priced coffee” “No juice” “No bar”

Ranked top 22% by families, with a score of 77

Good to know

  • Great pool

    “Kids LOVED the indoor/outdoor pool with water slide” “My kids loved the pool”

  • Wonderful sightseeing

    “Right in the heart of tourist area” “Very close to all attractions”

  • Wonderful housekeeping

    “Housekeepers did a great job” “Nice cleaning staff”

  • Clean hotel facilities

    “Clean environment” “Hallways were for the most part clean”

Review highlights

Location

89/100
188 reviews

Good location, close to public transport. Expensive, terrible parking. Excellent sightseeing, restaurants and bars nearby.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Pool

79/100
102 reviews

Great but dirty pool.

“Kids LOVED the indoor/outdoor pool with water slide” “My kids loved the pool” “The kids loved the pool”

Service

76/100
154 reviews

Great, friendly housekeeping. Service efficiency and reception are OK, but management are lacking.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Cleanliness

68/100
123 reviews

Good cleanliness in rooms, but so-so in the building. Clean hotel facilities. Bathrooms and pool area are dirty.

“Everything was clean” “Sheets were just old and smelly” “Bed spread stained”

Value

67/100
110 reviews

Fairly good value for money. Expensive breakfast.

“King room was very spacious and included” “Great price” “No free breakfast”

Food

53/100
21 reviews

Bad menus and okay food.

“No chicken” “Burnt cooking” “Resturant dirty and rude”

Room

52/100
219 reviews

Rooms are OK with typical minibars, although poorly-maintained. Spacious, clean rooms, yet old looking with uncomfortable beds. Rooms are poorly-furnished, with unsightly furnishings, dirty bathrooms and bad A/C.

“Double room and it was spotless” “Lighting excellent” “King room was very spacious and included”

Amenities

45/100
30 reviews

Poor buildings and an uninspiring entrance area.

“Elevator to 7th floor is out of service” “Lobby is just plain” “Dirty hallway”

Bar

31/100
5 reviews

Bar is not good.

“Over priced coffee” “No juice” “No bar”

Vibe

30/100
67 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Towels were old and worn” “Sheets were just old and smelly” “Dirty hallway”

Breakfast

26/100
39 reviews

Overpriced, subpar breakfast.

“No breakfast option” “Breakfast meals were overpriced, gross” “Bad breakfast and Jade Garden”

WiFi

21/100
41 reviews

Bad internet service.

“Wi-Fi was terrible” “No USB charging ports” “Internet connection very poor”

Ranked top 17% by solo travelers, with a score of 79

Good to know

  • Poor beds

    “Torn bed sheets” “Pillows were horrible”

  • Friendly service

    “Staff were informed and friendly” “Thanks to management”

  • Clean rooms

    “Double room and it was spotless” “Linens were fresh and clean”

  • Fantastic service

    “Staff were informed and friendly” “Staff was awesome and helpful”

Review highlights

Location

83/100
9 reviews

Great location.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Service

80/100
12 reviews

Friendly service.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Cleanliness

73/100
7 reviews

Clean rooms.

“Double room and it was spotless” “Linens were fresh and clean” “Rooms were clean and cozy”

Value

65/100
7 reviews

Fairly good value for money.

“King room was very spacious and included” “Had to pay parking fees” “Parking is not free”

Comfort

53/100
10 reviews

Average comfort, but beds are not great.

“Air condtioning worked great” “King room was very spacious and included” “Torn bed sheets”

Room

52/100
16 reviews

Rooms are decent and clean, but bathrooms are unpleasant and beds are uncomfortable.

“Double room and it was spotless” “King room was very spacious and included” “Air conditioner leaked”

Good to know

  • Hotel is outdated

    “Towels were old and worn” “Sheets were just old and smelly”

  • Clean rooms

    “Double room and it was spotless” “Linens were fresh and clean”

  • Poor access to parking

    “NO PLACE TO PARK” “Tight parking spaces”

  • Poor bathroom

    “Towels were old and worn” “Sink was clogged”

Review highlights

Location

84/100
47 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Pool

77/100
33 reviews

Great pool.

“Kids LOVED the indoor/outdoor pool with water slide” “My kids loved the pool” “The kids loved the pool”

Service

74/100
49 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Cleanliness

67/100
32 reviews

Clean. Rooms are clean, but bathrooms are not. Clean hotel facilities.

“Double room and it was spotless” “Everything was clean” “Sheets were just old and smelly”

Value

65/100
44 reviews

Fairly good value for money.

“King room was very spacious and included” “Awesome price” “No free breakfast”

Food

59/100
11 reviews

Food is all right.

“No chicken” “Resturant dirty and rude” “Great burger”

Room

53/100
81 reviews

Rooms are standard overall, but clean and large with OK beds. Poorly furnished, badly-kept rooms with grubby bathrooms and inadequate A/C.

“Double room and it was spotless” “Excellent pillows” “Air condtioning worked great”

Vibe

29/100
16 reviews

Poor vibe. Hotel is outdated.

“Towels were old and worn” “Sheets were just old and smelly” “Dirty hallway”

Breakfast

26/100
9 reviews

Bad breakfast.

“No breakfast option” “Breakfast meals were overpriced, gross” “Bad breakfast and Jade Garden”

WiFi

23/100
15 reviews

Bad internet service.

“Wi-Fi was terrible” “No USB charging ports” “Internet connection very poor”

Ranked top 27% by families, with a score of 76

Good to know

  • Great pool

    “Kids LOVED the indoor/outdoor pool with water slide” “My kids loved the pool”

  • Clean hotel facilities

    “Clean environment” “Hallways were for the most part clean”

  • Clean rooms

    “Double room and it was spotless” “Linens were fresh and clean”

  • Poor vibe

    “Towels were old and worn” “Sheets were just old and smelly”

Review highlights

Location

86/100
9 reviews

Great location.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Pool

80/100
8 reviews

Great pool.

“Kids LOVED the indoor/outdoor pool with water slide” “My kids loved the pool” “The kids loved the pool”

Service

79/100
13 reviews

Friendly service.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Cleanliness

72/100
12 reviews

Clean hotel facilities. Clean rooms.

“Double room and it was spotless” “Linens were fresh and clean” “Rooms were clean and cozy”

Value

68/100
13 reviews

Fairly good value for money.

“King room was very spacious and included” “Perfect for the price” “Breakfast not included”

Room

55/100
23 reviews

Rooms are average - tidy, but beds are not great.

“Double room and it was spotless” “King room was very spacious and included” “Air conditioner leaked”

Comfort

55/100
15 reviews

Average comfort, but beds are not great.

“Air condtioning worked great” “King room was very spacious and included” “Pillows were horrible”

Vibe

31/100
6 reviews

Poor vibe.

“Towels were old and worn” “Sheets were just old and smelly” “Dirty hallway”

Ranked top 23% by couples, with a score of 79

Good to know

  • Spacious rooms

    “King room was very spacious and included” “Huge heart-shaped tub”

  • Bad breakfast

    “No breakfast option” “Breakfast meals were overpriced, gross”

  • Bad internet service

    “Wi-Fi was terrible” “No USB charging ports”

  • Great location

    “My family enjoyed shops” “Location is fantastic”

Review highlights

Location

82/100
12 reviews

Great location.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Service

77/100
9 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Value

63/100
11 reviews

Fairly good value for money.

“King room was very spacious and included” “Great parking rates” “Parking was not included”

Comfort

60/100
11 reviews

Large rooms with average comfort and standard beds.

“King room was very spacious and included” “Torn bed sheets” “Bed spread stained”

Room

59/100
19 reviews

Large, standard rooms with average beds, but bathrooms are unacceptable.

“Air condtioning worked great” “King room was very spacious and included” “Torn bed sheets”

Breakfast

27/100
6 reviews

Bad breakfast.

“No breakfast option” “Breakfast meals were overpriced, gross” “Bad breakfast and Jade Garden”

WiFi

21/100
7 reviews

Bad internet service.

“Wi-Fi was terrible” “No USB charging ports” “Internet connection very poor”

Good to know

  • Poor access to parking

    “NO PLACE TO PARK” “Tight parking spaces”

  • Clean hotel facilities

    “Clean environment” “Hallways were for the most part clean”

  • Clean rooms

    “Double room and it was spotless” “Linens were fresh and clean”

  • Poor beds

    “Torn bed sheets” “Pillows were horrible”

Review highlights

Location

85/100
885 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Service

81/100
842 reviews

Great, friendly housekeeping. Decent reception but poorly managed. Smooth booking process. Room service is poor.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Pool

77/100
351 reviews

Great but dirty pool.

“Kids LOVED the indoor/outdoor pool with water slide” “My kids loved the pool” “The kids loved the pool”

Cleanliness

76/100
555 reviews

Clean hotel facilities. Clean rooms. Bathrooms and pool area are dirty. Unclean wellness & sports facilities.

“Double room and it was spotless” “Linens were fresh and clean” “Rooms were clean and cozy”

Value

62/100
495 reviews

Fairly good value for money. Expensive breakfast. Free internet.

“King room was very spacious and included” “Bad for the price” “No free breakfast”

Room

57/100
1110 reviews

Rooms are OK with typical minibars, although poorly-maintained. Large clean rooms, but beds are uncomfortable. Small rooms and dirty bathrooms. Outdated rooms with deficient A/C, furniture, and kitchenettes.

“Double room and it was spotless” “Air condtioning worked great” “King room was very spacious and included”

Food

55/100
100 reviews

Bad overall dining experience with a bad menu. Pizza is not the best.

“Didn't have a restaurant” “No chicken” “Resturant dirty and rude”

Amenities

46/100
165 reviews

Old facilities and poor entrance area, but okay hotel grounds. Bad architecture.

“Elevator to 7th floor is out of service” “Lobby is just plain” “Dirty hallway”

Vibe

32/100
283 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel.

“Towels were old and worn” “Sheets were just old and smelly” “Dirty hallway”

Breakfast

29/100
137 reviews

Overpriced, subpar breakfast.

“No breakfast option” “Breakfast meals were overpriced, gross” “Bad breakfast and Jade Garden”

WiFi

22/100
135 reviews

WiFi's cheap, but poor quality.

“Wi-Fi was terrible” “No USB charging ports” “Internet connection very poor”

Bar

21/100
23 reviews

Bar is not good.

“Over priced coffee” “No juice” “No bar”

Ranked top 25% by couples, with a score of 80

Good to know

  • Bad architecture

    “Old looking decor” “Decor could use an update”

  • Old facilities

    “Old looking decor” “Very dated decor”

  • Unstylish Hotel

    “Old looking decor” “Decor could use an update”

  • Small bathroom

    “Towels too small” “Shower very small”

Review highlights

Service

81/100
224 reviews

Great housekeeping with friendly and professional service, but mediocre reception.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Location

80/100
237 reviews

Great location. Expensive, terrible parking. Great sightseeing, restaurants and shopping nearby.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Value

56/100
144 reviews

Fairly good value for money. Expensive breakfast.

“King room was very spacious and included” “Awesome price” “Breakfast meals were overpriced, gross”

Room

55/100
331 reviews

Old, but large and clean, rooms. Poorly-maintained rooms with bad beds, furniture, and TVs. Small rooms and dirty bathrooms.

“Lighting excellent” “King room was very spacious and included” “Air conditioner leaked”

Food

55/100
29 reviews

Food is all right.

“No chicken” “Resturant dirty and rude” “Great burger”

Comfort

50/100
142 reviews

Rooms are big and moderately comfortable. Rooms are cramped and noisy, with sub-average beds.

“King room was very spacious and included” “Air conditioner leaked” “Bed spread stained”

Amenities

43/100
46 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Elevator to 7th floor is out of service” “Lobby is just plain” “Dirty hallway”

Vibe

35/100
62 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel.

“Towels were old and worn” “Sheets were just old and smelly” “Dirty hallway”

WiFi

25/100
37 reviews

Bad internet service.

“Wi-Fi was terrible” “No USB charging ports” “Internet connection very poor”

Breakfast

24/100
42 reviews

Overpriced, subpar breakfast.

“No breakfast option” “Breakfast meals were overpriced, gross” “Bad breakfast and Jade Garden”

Bar

21/100
9 reviews

Bar is not good.

“Over priced coffee” “No juice” “No bar”

Ranked top 21% by families, with a score of 76

Good to know

  • Bad kitchenette

    “No fridge or microwave” “No coffee pot”

  • Bad management

    “Manager did nothing” “Manager was very rude”

  • Great pool

    “Kids LOVED the indoor/outdoor pool with water slide” “My kids loved the pool”

  • Wonderful sightseeing

    “Right in the heart of tourist area” “Very close to all attractions”

Review highlights

Location

89/100
168 reviews

Good location, close to public transport. Excellent sightseeing, restaurants and bars nearby. Expensive, terrible parking.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Pool

78/100
93 reviews

Great but dirty pool.

“Kids LOVED the indoor/outdoor pool with water slide” “My kids loved the pool” “The kids loved the pool”

Service

76/100
133 reviews

Great, friendly housekeeping. Service efficiency and reception are OK, but management are lacking.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Cleanliness

70/100
105 reviews

Clean hotel facilities. Clean rooms. Bathrooms and pool area are dirty.

“Double room and it was spotless” “Linens were fresh and clean” “Rooms were clean and cozy”

Value

65/100
88 reviews

Fairly good value for money. Expensive breakfast.

“King room was very spacious and included” “Awesome price” “Breakfast meals were overpriced, gross”

Room

53/100
185 reviews

Rooms are OK with typical minibars, although poorly-maintained. Spacious, clean rooms, yet old looking with uncomfortable beds. Rooms are poorly-furnished, with unsightly furnishings, dirty bathrooms and bad A/C.

“Lighting excellent” “Excellent pillows” “Air condtioning worked great”

Food

53/100
19 reviews

Food is all right.

“Didn't have a restaurant” “No chicken” “Resturant dirty and rude”

Amenities

45/100
24 reviews

Poor buildings and an uninspiring entrance area.

“Elevator to 7th floor is out of service” “Lobby is just plain” “Dirty hallway”

Vibe

30/100
54 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Towels were old and worn” “Sheets were just old and smelly” “Dirty hallway”

Bar

27/100
4 reviews

Bar is not good.

“Over priced coffee” “No juice” “No bar”

Breakfast

27/100
33 reviews

Overpriced, subpar breakfast.

“No breakfast option” “Breakfast meals were overpriced, gross” “Bad breakfast and Jade Garden”

WiFi

20/100
32 reviews

Bad internet service.

“Wi-Fi was terrible” “No USB charging ports” “Internet connection very poor”

Ranked top 21% by solo travelers, with a score of 80

Good to know

  • Poor beds

    “Torn bed sheets” “Pillows were horrible”

  • Friendly service

    “Staff were informed and friendly” “Thanks to management”

  • Clean rooms

    “Double room and it was spotless” “Linens were fresh and clean”

  • Quite clean

    “Double room and it was spotless” “Linens were fresh and clean”

Review highlights

Location

84/100
7 reviews

Great location.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Service

80/100
8 reviews

Friendly service.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Cleanliness

72/100
6 reviews

Clean rooms.

“Double room and it was spotless” “Linens were fresh and clean” “Rooms were clean and cozy”

Value

65/100
7 reviews

Fairly good value for money.

“King room was very spacious and included” “Great for the price” “Breakfast meals were overpriced, gross”

Room

54/100
14 reviews

Rooms are decent and clean, but bathrooms are unpleasant and beds are uncomfortable.

“Air condtioning worked great” “King room was very spacious and included” “Torn bed sheets”

Comfort

52/100
8 reviews

Average comfort, but beds are not great.

“King room was very spacious and included” “Torn bed sheets” “Sheets were just old and smelly”

Review highlights

Service

83/100
5 reviews

Fantastic service.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Good to know

  • Noisy

    “Roadside motel” “Air conditioner is very much noisy”

  • Bad air conditioning

    “Air conditioner is very much noisy” “Air conditioner did not work”

  • Clean hotel facilities

    “Clean environment” “Hallways were for the most part clean”

  • Poor access to parking

    “NO PLACE TO PARK” “Tight parking spaces”

Review highlights

Location

85/100
21 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Service

79/100
9 reviews

Friendly service.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Cleanliness

77/100
10 reviews

Clean hotel facilities.

“Double room and it was spotless” “Linens were fresh and clean” “Rooms were clean and cozy”

Value

65/100
7 reviews

Fairly good value for money.

“King room was very spacious and included” “Poor value for money” “Breakfast not included”

Room

58/100
19 reviews

Rooms are average but A/C is not great. Spacious rooms.

“Double room and it was spotless” “King room was very spacious and included” “Air conditioner leaked”

Comfort

57/100
14 reviews

Rooms are big and moderately comfortable. Terrible A/C and noisy rooms.

“King room was very spacious and included” “Torn bed sheets” “Sheets were just old and smelly”

WiFi

20/100
5 reviews

Bad internet service.

“Wi-Fi was terrible” “No USB charging ports” “Internet connection very poor”

Ranked top 80% by couples, with a score of 76

Good to know

  • Great location

    “My family enjoyed shops” “Location is fantastic”

Review highlights

Location

86/100
8 reviews

Great location.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Room

60/100
4 reviews

Room is all right.

“Air condtioning worked great” “King room was very spacious and included” “Torn bed sheets”

Comfort

59/100
4 reviews

Comfortable.

“King room was very spacious and included” “Sheets were just old and smelly” “Bed spread stained”

Good to know

  • Spacious rooms

    “King room was very spacious and included” “Huge heart-shaped tub”

  • Poor bathroom

    “Towels were old and worn” “Sink was clogged”

  • Clean rooms

    “Double room and it was spotless” “Linens were fresh and clean”

  • Poor hotel buildings

    “Elevator to 7th floor is out of service” “Lobby is just plain”

Review highlights

Location

86/100
10 reviews

Great location.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Service

79/100
5 reviews

Fantastic service.

“Staff were informed and friendly” “Staff was awesome and helpful” “Staff was amazing”

Cleanliness

74/100
5 reviews

Clean rooms.

“Double room and it was spotless” “Linens were fresh and clean” “Rooms were clean and cozy”

Value

66/100
7 reviews

Fairly good value for money.

“King room was very spacious and included” “Bad for the price” “Breakfast not included”

Room

60/100
15 reviews

Average rooms with standard beds. Large, clean rooms with horrible bathrooms.

“King room was very spacious and included” “Torn bed sheets” “Sheets were just old and smelly”

Comfort

60/100
12 reviews

Large rooms with average comfort and standard beds.

“King room was very spacious and included” “Air conditioner leaked” “Sheets were just old and smelly”

Amenities

46/100
5 reviews

Poor hotel buildings.

“Elevator to 7th floor is out of service” “Lobby is just plain” “Dirty hallway”

Breakfast

33/100
6 reviews

Bad breakfast.

“No breakfast option” “Breakfast meals were overpriced, gross” “Bad breakfast and Jade Garden”

Review highlights

Location

85/100
10 reviews

Great location.

“My family enjoyed shops” “Location is fantastic” “Parking and location excellent”

Value

63/100
4 reviews

Fairly good value for money.

“King room was very spacious and included” “Awesome price” “Breakfast not included”

Room

56/100
8 reviews

Room is all right.

“Lighting excellent” “Air condtioning worked great” “King room was very spacious and included”

Review Semantics by TrustYou

Customer Reviews of Howard Johnson Hotel by The Falls

3.5 out of 5. Based on 1595 guest reviews , Average

Property Description

Property Location
With a stay at Howard Johnson Hotel By The Falls in Niagara Falls, you'll be minutes from Greg Frewin Theatre and Niagara SkyWheel. This eco-friendly hotel is close to American Falls and Bridal Veil Falls.

Rooms
Make yourself at home in one of the 198 air-conditioned rooms featuring refrigerators and LCD televisions. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Rec, Spa, Premium Amenities
Don’t miss out on the many recreational opportunities, including an indoor pool, a waterslide, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Howard Johnson Hotel By The Falls.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and a computer station. Self parking (subject to charges) is available onsite.

Amenities / Features

  • Air conditioning
  • Climate control
  • Coffee/tea maker
  • Free local calls
  • Free newspaper
  • Free WiFi
  • Hair dryer
  • In-room safe
  • Iron/ironing board
  • LCD TV
  • Microwave (on request)
  • Pay movies
  • Phone
  • Premium TV channels
  • Refrigerator
  • Rollaway/extra beds available
  • Satellite TV service
  • Video-game console

About Howard Johnson

  • Rise and Dine breakfast offering coffee, fruit juices, and baked goods
  • In-room coffee and High speed internet access in every room
  • Pet friendly at participating locations
  • Home Office Rooms ideal for business travelers which includes a work desk and a comfortable chair with a refrigerator and microwave

The Howard Johnson highlights above are subject to change without notice.

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