SureStay Plus Hotel by Best Western Reno Airport

1981 Terminal Way, Reno, NV 89502-5215 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Airport Hotel in County
39.50749-119.77794
Check availability
Very Good
4.0/5

Based on 966 guest reviews

Show Guest Reviews
  • With an outdoor pool!
  • Shuttle to airport available
  • Avg. Group Discount of 5.6%!
  • Fitness / Gym is on-site
  • 265 rooms in hotel
  • Check-out time: 11 am
  • Group friendly rating of 10.0/10
  • 9 meeting rooms in hotel

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Accessible
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates2 Queen
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check RatesAccessible 1 King
Non-Smoking
Check RatesAccessible Room with 1 King Bed and Roll in Shower
Non-Smoking
Check RatesDouble Room King Bed
Non-Smoking
Check RatesExtra Large Room
Non-Smoking
Check RatesKing Room
Non-Smoking
Check RatesKing Suite
Non-Smoking
Check RatesPet Friendly Room with 2 Queen Beds
Non-Smoking
Check RatesPresidential Suite 1 King Bed Fireplace
Non-Smoking
Check RatesPresidential Suite with 1 King Bed and Fireplace
Non-Smoking
Check RatesQueen Queen
Non-Smoking
Check RatesRoom Wheelchair Adapted
Non-Smoking
Check RatesRoom with 1 King Bed and Fireplace
Non-Smoking
Check RatesStandard Double
Non-Smoking
Check RatesStandard Room 1 King Bed Accessible
Non-Smoking
Check RatesStandard Room 1 King Bed Fireplace
Non-Smoking
Check RatesStandard Room 1 King Bed Refrigerator and Microwave
Non-Smoking
Check RatesStandard Room 1 King Bed Refrigerator and Microwave (Pet Friendly)
Non-Smoking
Check RatesStandard Room 2 Queen Beds Refrigerator and Microwave (Pet Friendly)
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed Fireplace (Four Posuiter Bed)
Non-Smoking
Check RatesSuite King Bed
Non-Smoking
Check RatesSuite Premium King Bed
Non-Smoking
Check RatesSuite with 1 King Bed and Fireplace
Non-Smoking

Local Attractions

Convention Center- 2 miles, Costco- 2 blocks, Shopping and grocery- 2 blocks, Movie theater- 1.5 miles, Downtown Reno/Truckee River Whitewater Park- 3 miles, University of Nevada Reno- 4 miles, Lake Tahoe- 30 miles, Pyramid Lake- 18 miles, Reno Aces Ballpark- 3 miles, National Bowling Stadium- 3 miles andFallon Naval Air Station- 50 miles.

Customer Reviews of SureStay Plus Hotel by Best Western Reno Airport

4.0 out of 5. Based on 968 guest reviews, Very Good

Property Description

Style! You will see it from the moment you enter Reno's Airport Plaza Hotel. From the garden atrium lobby and the luxurious rooms and suites to the lavishly landscaped courtyard. The Best Western Airport Plaza takes you to the heights of service and amenities. All at northern Nevada's most convenient location- literally steps away from Reno/Tahoe International Airport and just minutes away from the lights and the links of one of America's ultimate playgrounds!

Details / Other Expenses

Check In: 3pm
Check Out: 11 am
Year of Last Renovation: 2016
Floors: 3
Rooms: 265
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 265
Handicap Rooms:
Suites: 10
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 9 View Spaces
Meeting Space: 12316 sq. feet
Banquet Space: Holds 280 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5:00 pm - Close
FEMA Approved: Yes
Pool Info: seasonal pool 30 max cap
Ownership: BAJWA LLC
Policies / Expenses
Cancellation:
24 hrs prior to arrival with no penalty. Special Event periods are subject to a 72-hour cancellation policy.
Nightly Parking: 0
Typical Group Deposit: 25%
Total Taxes: 13.00%
Total Misc Fees: $2.00 USD
(mandatory resort fees/taxes)
State Tax: 7.75%
Occupancy Tax: 13.00 Per Night
Audio Visual Tax: 0.00%
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Additional Room Fees: 0.00 Per Night
Food and Beverage Service Charge: 18.00%
Audio Visual Service Charge: 0.00%
Banquet Labor Fees: 50.00 Per Hour
Banquet Bartender Fees: 125.00 Per Function
Avg. Continental Breakfast Cost: 7.95 Per Person
Avg. Plated Breakfast Cost: 9.00 Per Person
Avg. Buffet Breakfast Cost: 10.00 Per Person
Avg. Plated Lunch Cost: 12.95 Per Person
Avg. Buffet Lunch Cost: 13.50 Per Person
Avg. Boxed Lunch Cost: 10.95 Per Person
Avg. Plated Dinner Cost: 18.00 Per Person
Avg. Buffet Dinner Cost: 28.00 Per Person
Banquet Gallon of Coffee: 30.00 Per Person
Banquet Soda: 2.00 Per Person
Banquet Bottled Water: 2.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$50.00 Pet Fee


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Golf course on hotel grounds
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

RNO. We are directly across the street from the airport (less than 1/4 mile) with complimentary airport shuttle service 24/7. Complimentary parking on-site for hotel guests.

Local Shuttle Info: Complimentary 24-hour shuttle service to airport

Breakfast Information

We have a restaurant on the property. American cuisine, average prices: $8.00. Hours of operation 6:00 AM - 10:00 AM Breakfast 5:00 PM -9:00 PM Dinner

Internet / WiFI

Free Wi-Fi? Internet 7 up 3 down speeds

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Best Western Airport Plaza Hotel, Best Western Plus Airport Plaza, Best Western Plus Airport Plaza Hotel

Hotel Rate Trends at SureStay Plus Hotel by Best Western Reno Airport

Rate fluctuations of SureStay Plus Hotel by Best Western Reno Airport

The chart above shows averages of prices for both group/meeting quotes and the best individual traveler rates our system could find at the time the group bid was entered. The most competitive group deal shown is 25.9% in May 2017 and the highest average individual rate is $143 in the month of May 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Reno Airport in a month when rates are lower.

Meeting Rooms and Banquet Rooms at SureStay Plus Hotel by Best Western Reno Airport

Below are the meeting, banquet, conference and event spaces at SureStay Plus Hotel by Best Western Reno Airport.

Feel free to use the SureStay Plus Hotel by Best Western Reno Airport meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Reno event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Aviation Ballroom 50 x 88 x 11 4400256/--1282001201007530/--320110--
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Aviation Ballroom

Located on the second floor is our full service Aviation Ballroom which is approximately 4,400 square feet and can be separated into 4 sections. Aztec, Gulfstream, as well as three conference suites are available to accommodate smaller events.We have a wonderful chef and lots of menu options available when you are ready to make your selections. Please keep in mind that our chef can tailor a menu to your specifications. Please note that we do not allow any outside food or beverage. All food and beverage requirements must be provided though the hotel. Audio Visual Equipment can be brought in or rented through the hotel.
Room Type:
Ballroom
Total Size:
4400 Sq. Mi
Dimensions:
50 x 88 x 11 Ft.
Floor Level:
2
Power Outlets:
14
Columns:
3
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Aviation Ballroom Meeting Space Thumbnail 1
Aviation Ballroom Meeting Space Thumbnail 2
Photo of Aviation Ballroom
Lear 50 x 22 x 12 1100--/64--50403535--/--8080--
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Lear

Room Type:
Ballroom Section
Total Size:
1100 Sq. Mi
Dimensions:
50 x 22 x 12 Ft.
Floor Level:
2
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Piper 50 x 22 x 12 1100--/64--50403535--/--8080--
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Piper

Room Type:
Ballroom Section
Total Size:
1100 Sq. Mi
Dimensions:
50 x 22 x 12 Ft.
Floor Level:
2
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Cessna 50 x 22 x 12 1100--/64--50403535--/--8080--
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Cessna

Room Type:
Ballroom Section
Total Size:
1100 Sq. Mi
Dimensions:
50 x 22 x 12 Ft.
Floor Level:
2
Power Outlets:
5
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Concord 50 x 22 x 12 1100--/64--50403535--/--8080--
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Concord

Room Type:
Ballroom Section
Total Size:
1100 Sq. Mi
Dimensions:
50 x 22 x 12 Ft.
Floor Level:
2
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
The Landing 13 x 110 x 0 1430--/--------------/----100--
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The Landing

Room Type:
General Meeting Room
Total Size:
1430 Sq. Mi
Dimensions:
13 x 110 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Gulfstream 1 x 1 x 0 616--/40--25252025--/--5050--
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Gulfstream

Room Type:
General Meeting Room
Total Size:
616 Sq. Mi
Dimensions:
1 x 1 x 0 Ft.
Floor Level:
5 Below Ground
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Aztec 40 x 25 x 0 1000--/48--50403535--/--8070--
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Aztec

Room Type:
General Meeting Room
Total Size:
1000 Sq. Mi
Dimensions:
40 x 25 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Suite 1 x 1 x 0 470--/----------15--/--------
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Suite

Room Type:
General Meeting Room
Total Size:
470 Sq. Mi
Dimensions:
1 x 1 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

FAQs about SureStay Plus Hotel by Best Western Reno Airport

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Plus Hotel by Best Western Reno Airport have?

There are 265 rooms in the property.

Is there any meeting space at SureStay Plus Hotel by Best Western Reno Airport?

Yes, they have 9 meeting rooms that can support various table layouts.

What kind of breakfast is at SureStay Plus Hotel by Best Western Reno Airport?

We have a restaurant on the property. American cuisine, average prices: $8.00. Hours of operation 6:00 AM - 10:00 AM Breakfast 5:00 PM -9:00 PM Dinner

How much does internet cost?

Free Wi-Fi? Internet 7 up 3 down speeds

Can I get a AAA rate at SureStay Plus Hotel by Best Western Reno Airport?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Reno Airport?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Close by to shopping. Great shopping. Most guests liked the proximity to shopping.

Is there shuttle service?

Yes. RNO. We are directly across the street from the airport (less than 1/4 mile) with complimentary airport shuttle service 24/7. Complimentary parking on-site for hotel guests. Good shuttle service. Most guests were happy with the shuttle service.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Wifi sucked. Wifi quality could be improved. Most guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Kitchenette is acceptable. Most guests thought the kitchenette was ok.

Is there a pool at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there is a pool on-site at the property. seasonal pool 30 max cap.

Testimonials:

Testimonials icon
"The quick return of bids was a plus. Allowing conference planners to contact the hotel directly is another plus. This website really is a great tool!" V.E. - Atlanta, GA

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