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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.5/5
Based on 308 guest reviews
- We have an outdoor pool
- The Avg. Group Discount is 7.3%!
- Gym / Fitness Center Available
- Hotel has 165 rooms
- 4 floors in hotel
- 2 suites in hotel
- Check in time: 3:00 PM
- Hotel has an eco-friendly policy
- Group score of 10.0/10
- Hotel has 8 meeting rooms
Standard prices by room type for the next 60 days
Local Attractions
Virginia State Capitol, Richmond Marine Terminal 2 minutes, Fort Lee / 20 minutes, Richmond Supply Defense Center, Virginia Commonwealth University, VCU Medical Center, Altell Pavilion at the Siegel Center, Richmond International Raceway, Historic Monument Avenue, Virginia Museum of Fine Arts, Kings Dominion, Richmond Coliseum, Landmark Theatre, The Flying Squirrels (baseball), University of Richmond, Virginia Union University, National Theater
Map Location of BW Premier Richmond City Gateway
Verified Reviews of BW Premier Richmond City Gateway
Below are the verified reviews from guests that we have booked recently:"Had to change rooms three times due to furniture worn and cable no working, although the manager did"
Overall Score3.0/ 5
furniture need updating, carpet need updating, rooms overall were clean.
Janice C. (Individual traveler, booked 1 room), from 
23-Aug-2019 Verified Review, stayed from Sat Aug 17 to Sun Aug 18 2019 at a $104.00 average nightly rate. 
"Old and dated."
Overall Score3.0/ 5
this hotel needs to be updated. .carpet throughout is old and is coming apart. ..the rooms need to be updated as well.
Teresa T. (Individual traveler, booked 1 room), from
29-Jul-2019 Verified Review, stayed from Thu Jul 25 to Sat Jul 27 2019 at a $123.02 average nightly rate. "It could have been better."
Overall Score4.0/ 5
I just wished I know you did not offer a continental breakfast. That was the only downfall. Other than that my stay was good. Also, I would like to that you for the joining rooms that made everything so easy. Again, Thank you.
Lynrita F. (Individual traveler, booked 1 room), from
19-Jun-2019 Verified Review, stayed from Sat Jun 15 to Mon Jun 17 2019 at a $99.20 average nightly rate. "Great service low clean score."
Overall Score2.0/ 5
The lady working the desk was wonderful. She gets an 10/10 I clean houses and BnB's for a living so my standard is pretty high but I'm not a jerk about it. The room was kind of scary, It smelled like urine, we saw someone had wet the mattress previously as their was urine stain.. It was two twin beds, we checked for bugs and did not see any sign of them. After seeing our room up close I rechecked reviews online, someone said they got bedbugs, so I called the front desk lady. She promised me they had exterminators come in once a month. It seemed outwardly clean but the housekeepers obviously don't clean under the bed. I wouldn't stay there again. We were nervous to sleep under the sheets.
Tasha D. (Individual traveler, booked 1 room), from
20-May-2019 Verified Review, stayed from Fri May 17 to Sat May 18 2019 at a $119.30 average nightly rate. "Home away from home."
Overall Score5.0/ 5
My stay was Great. Room was great. I was very pleased.
Lucille P. (Individual traveler, booked 1 room), from
21-Apr-2019 Verified Review, stayed from Thu Apr 18 to Fri Apr 19 2019 at a $91.76 average nightly rate. "Hotel and Restaurant Management Need Improvement."
Overall Score3.0/ 5
Vomit in the hallway by door on Friday evening. Someone laid a towel over it, but still wasn't cleaned up after we checked out. Restaurant food was fair. Hamburger was skimpy and mashed potatoes was extremely salty. They forgot to put in my two sides originally.
Rita N. (Individual traveler, booked 1 room), from
01-Feb-2015 Verified Review Property Description
Best Western Premier..we just finished up on a multi million renovation. Our renovoted and remodeled restaurant Plus, our guests enjoy free parking and free WiFi throughout the hotel!Let us surprise you with fresh and contemporary decor, and brand new in-room amenities including 55 inch flat screen televisions, spacious bathrooms with granite showers & vanities, and free high speed wired and wireless internet. The Victory Bar & Grill, our lively sports-themed restaurant and bar, is open for breakfast and dinner. It's the perfect place to gather for a delicious meal and to catch your favorite teams in action on one of the nine huge 50" LCD televisions!Directly off I-95, the location of Holiday Inn South-City Gateway provides easy access to everywhere you want to be while in Richmond. Convenient to world-class shopping and entertainment venues, outdoor recreation, and a spectacular array of historic and cultural treasures, we're the perfect place to stop when visiting Central Virginia. A seasonal outdoor swimming pool, all interior corridor rooms, fitness center, on-site guest laundry facilities, business center, and flexible banquet space with full-service catering, are even more reasons why Holiday Inn South - City Gateway is the best location for your group!
Green Sustainability
Yes, we are a member of the Virginia Green Travel Alliance.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2020 |
| Floors: | 4 |
| Rooms: | 165 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 165 |
| Handicap Rooms: | 10 |
| Rooms with 1 Bed: | 52 |
| Rooms with 2 Beds: | 105 |
| Suites: | 2 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 8 View Spaces |
| Meeting Space: | 6494 sq. feet |
| Banquet Space: | Holds 250 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 5PM-10PM |
| FEMA Approved: | Yes |
| Pool Info: Outdoor Seasonal Pool open from Memorial Day to Labor Day. | |
Policies / Expenses
| Cancellation: Notice to cancel individual reservations must be received no less than 24 hours prior to arrival. Please contact hotel directly for group cancellation policies. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 14.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| Occupancy Tax: | 8.00% |
| City Tax: | 0.00% |
| Country Tax: | 0.00% |
| VAT: Value Added Tax: | 0.00 VAT % Inclusive |
| GST: Goods and Services Tax: | 0.00 GST % |
| PST: Provincial Sales Tax: | 0.00 PST % |
| Food and Beverage Tax: | 5.30% |
| Audio Visual Tax: | 5.30% |
| Other Tax: | 0.00% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 0.00 Per Item |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Shipping Handling Fee: | 0.00 Per Item |
| Additional Person Fee: | 0.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 0.00 Per Night |
| Audio Visual Service Charge: | 20.00% (in room service) |
| Banquet Labor Fees: | 0.00 Per Hour |
| Banquet Bartender Fees: | 50.00 Per Hour |
| Chef Attendant Fees: | 40.00 Per Function |
| Avg. Continental Breakfast Cost: | 7.95 Per Person |
| Avg. Plated Breakfast Cost: | 10.95 Per Person |
| Avg. Buffet Breakfast Cost: | 11.95 Per Person |
| Avg. Plated Lunch Cost: | 9.00 Per Person |
| Avg. Buffet Lunch Cost: | 14.00 Per Person |
| Avg. Boxed Lunch Cost: | 13.95 Per Person |
| Avg. Plated Dinner Cost: | 22.95 Per Person |
| Avg. Buffet Dinner Cost: | 26.95 Per Person |
| Morning Break Cost: | 7.95 Per Person |
| Afternoon Break Cost: | 7.95 Per Person |
| Banquet Gallon of Coffee: | 35.00 Per Item |
| Banquet Soda: | 2.00 Per Item |
| Banquet Bottled Water: | 2.00 Per Item |
| Banquet Reception w Hors d'oeuvres: | 26.95 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baby facilities in room
- Baggage storage facilities
- Breakfast in room
- Bus parking
- Clothes drying
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Richmond International Airport (RIC) - 15 minutes
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Breakfast is available on-site
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Parking is Free at our Hotel.
Internet / WiFI
Complimentary High-Speed Wi-Fi is provided to all guests.
About Best Western Premier
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services
- All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels
- On-site dining, fitness room, business center, snack shop, and meeting rooms
- Optimal for the upscale market, these properties are equipped with a pool, business center, fitness facility, media center and boardroom.
The Best Western Premier highlights above are subject to change without notice.
Previously known as:
Holiday Inn Richmond South, Holiday Inn Richmond South Bells Road, Holiday Inn South Bells Rd, Ramada, Ramada Bells Road, Holiday Inn South, Days Inn, Holiday Inn Richmond South City Gateway
Seasonality and Projections at BW Premier Richmond City Gateway
The chart above shows fluctuations of prices for both our group prices and the best individual traveler prices our system could find at the time the group bid was submitted. The best group discount displayed is 33.9% in the month of March 2019 and the highest average individual rate is $129 in the month of March 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at BW Premier Richmond City Gateway in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at BW Premier Richmond City Gateway
Below are the meeting, banquet, conference and event spaces at BW Premier Richmond City Gateway.
Feel free to use the BW Premier Richmond City Gateway meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Richmond event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Grand Ballroom | 106 x 27 x 8 | 2862 | 180/-- | 167 | -- | 69 | 82 | 69 | --/-- | 318 | 250 | -- |
Close This Grand BallroomWe must provide all of the food and beverage. The ballroom divides into four sections. Audio visual is available for an extra charge. Room Type: Ballroom Total Size: 2862 Sq. Mi Dimensions: 106 x 27 x 8 Ft. Floor Level: Ground Level Power Outlets: 8 Columns: 0 Windows: 0 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Wedding packages include room rental and set-up fees. Discounts available based on food and beverage purchases. | ||||||||||||
| Salon A | 43 x 27 x 8 | 1161 | 97/-- | 60 | 48 | 28 | 33 | 10 | --/-- | 129 | 80 | -- |
Close This Salon AAll food and beverage must be provided by the hotel. Audio is available for an extra charge. Room Type: Ballroom Section Total Size: 1161 Sq. Mi Dimensions: 43 x 27 x 8 Ft. Floor Level: Ground Level Power Outlets: 2 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Wedding packages include room rental and set-up fees. Discounts available based on food and beverage purchases. | ||||||||||||
| Salon C | 23 x 27 x 8 | 621 | 30/-- | 20 | 26 | 15 | 18 | 10 | --/-- | 40 | 30 | -- |
Close This Salon CAll food and beverge must be catered by the hotel. Audio visual is available for an extra charge. Room Type: Ballroom Section Total Size: 621 Sq. Mi Dimensions: 23 x 27 x 8 Ft. Floor Level: Ground Level Power Outlets: 2 Columns: 0 Windows: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Wedding packages include room rental and set-up fees. Discounts available based on food and beverage purchases. | ||||||||||||
| Salon B | 23 x 27 x 8 | 621 | 30/-- | 20 | 26 | 15 | 15 | 10 | --/-- | 40 | 30 | -- |
Close This Salon BAll food and beverage must be catered by the hotel. All audio visual is available for an extra charge. Room Type: Ballroom Section Total Size: 621 Sq. Mi Dimensions: 23 x 27 x 8 Ft. Floor Level: Ground Level Power Outlets: 2 Columns: 0 Windows: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
Wedding packages include room rental and set-up fees. Discounts available based on food and beverage purchases. | ||||||||||||
| Salon D | 22 x 27 x 8 | 594 | 49/-- | 35 | 25 | 14 | 17 | 14 | --/-- | 66 | 59 | -- |
Close This Salon DRoom Type: Ballroom Section Total Size: 594 Sq. Mi Dimensions: 22 x 27 x 8 Ft. Floor Level: Ground Level Power Outlets: 2 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In A/V? No Amenities Available
Wedding packages include room rental and set-up fees. Discounts available based on food and beverage purchases. | ||||||||||||
| Executive Boardroom | 20 x 12 x 8 | 192 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This Executive BoardroomOur Executive Boardroom is the perfect place to host your next meeting! The wooden boardroom table surrounded with comfortable office chairs and complimentary WiFi is sure to impress your clients! Make your next meeting a little more comfortable at the Holiday Inn Bells Road! Room Type: Boardroom Total Size: 192 Sq. Mi Dimensions: 20 x 12 x 8 Ft. Floor Level: Ground Level Power Outlets: 4 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
Wedding packages include room rental and set-up fees. Discounts available based on food and beverage purchases. | ||||||||||||
| Boardroom | 20 x 10 x 9 | 200 | --/-- | -- | -- | -- | 8 | 10 | --/-- | -- | -- | -- |
Close This BoardroomRoom Type: General Meeting Room Total Size: 200 Sq. Mi Dimensions: 20 x 10 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available Wedding packages include room rental and set-up fees. Discounts available based on food and beverage purchases. | ||||||||||||
| The Ampthill Ballroom | 120 x 27 x 9 | 3240 | --/-- | -- | 200 | 90 | 90 | 100 | --/-- | 250 | 250 | -- |
Close This The Ampthill BallroomRoom Type: General Meeting Room Total Size: 3240 Sq. Mi Dimensions: 120 x 27 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available Wedding packages include room rental and set-up fees. Discounts available based on food and beverage purchases. | ||||||||||||
Planning an Event? Richmond Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about BW Premier Richmond City Gateway
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does BW Premier Richmond City Gateway have?
There are 165 sleeping rooms in the hotel.
Is there any meeting space at BW Premier Richmond City Gateway?
Yes, they have 8 meeting rooms that can support various table layouts.
What kind of breakfast is at BW Premier Richmond City Gateway?
Breakfast is available on-site
What parking is available at BW Premier Richmond City Gateway?
Parking is Free at our Hotel.
How much does internet cost?
Complimentary High-Speed Wi-Fi is provided to all guests.
Is there a gym at BW Premier Richmond City Gateway?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at BW Premier Richmond City Gateway?
Yes, there is a pool on-site at the property. Outdoor Seasonal Pool open from Memorial Day to Labor Day..
Can I get a group rate at BW Premier Richmond City Gateway?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 7.3%.
Testimonials:
"Your website was the most helpful resource that I have come across in attempting to plan my group's trip. This was an all-around fantastic experience, and I hope to work with your company again in the future. " T.L. - Albany, NY
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