Carolina place mall, Lowes motor Speedway, Carowinds
theme Park, Douglas International Airport, Furniture Galleries, and Southpark Mall
Shopping & Business Park also close to the Light Rail to Uptown Charlotte.NEW we have just addded Dinner, Dinner Theater, Golf and Ladies Pampered Tickets add ons. Inquire for more info.
Verified Reviews of Quality Suites Pineville at Carolina Place Mall Below are the verified reviews from guests that we have booked recently:
"We loved this hotel!"
Overall Score5.0/ 5
This hotel was exactly what we wanted and needed. It was nice, friendly, cozy, clean and quiet. All of the staff members were so willing to help us in any way that they could.
17-Aug-2014 Verified Review, stayed from Sat Aug 16 to Sun Aug 17 2014 at a $82.00 group rate (13% discount).
Response from Management on 20-Aug-2014:
"Easy check in. Not the cleanest."
Overall Score3.0/ 5
I brought a group of middle school students and adults of about 40 people. The hotel had all of the rooms ready to go and even had the rooms assigned based on a rooming list I provided. My complaint is the cleanliness. The rooms overall had a dirty feel. I spotted a few bugs in the bed. They didn't appear to be bedbugs, but I am not convinced they were not.
27-Apr-2014 Verified Review, stayed from Fri Apr 25 to Sat Apr 26 2014 at a $78.00 group rate (25% discount).
"Comfortable and Friendly"
Overall Score5.0/ 5
I booked this hotel for our school trip because the price was very competitive. Our stay was very enjoyable, the rooms were clean, the staff was accommodating and helpful, and the students loved the pool! I would definitely reccomend this hotel! We had a a great experience during our stay!
17-Mar-2014 Verified Review, stayed from Fri Mar 14 to Sun Mar 16 2014 at a $59.00 group rate (45% discount).
"A good experience with a few issues."
Overall Score4.0/ 5
I think that the hotel met my expectations based on the Internet description, however I do have a few issues that I need to have addressed. 1)The staff was friendlier in person than when calling over the phone. I found some of the staff to be rude when my group called in to book their rooms. 2) One of my group members booked a room on the day of my event in person. Instead of taking the individuals information, a copy of another guest that was in my group information was used. This made it seem as if that one person had two rooms when in fact that group member only had one room. 3) The rooms were cleaned very late in the day. I left my room at 9 am returned after 3 pm and my room was not cleaned. I think that is unacceptable. I was inconvenienced by having house keeping clean my room while I was in the room. Overall, the property was good. The service was lacking a little bit which I think is most important in a service industry. The things I liked was overshadowed by the things I did not like. Leaving me with the thought that this was a good experience with a few issues.
17-Mar-2014 Verified Review, stayed from Thu Mar 13 to Sat Mar 15 2014 at a $77.00 group rate (26% discount).
Overall Score5.0/ 5
Very clean, nice beds, yummy breakfast!
10-Mar-2014 Verified Review, stayed from Sat Mar 08 to Sun Mar 09 2014 at a $95.00 average nightly rate.
"Rene, Thomas' sister"
Overall Score5.0/ 5
We reserved the hotel for a wedding and the reception. The experience was absolutely wonderful. I seldom write reviews but I would be remiss in not writing this review. The staff was superb. I especially want to say thank you, thank you and thank you to Ms. Rhonda and the new girl. They were simply outstanding. We are also owe a depth of gratitude to Ron and Desty. Thank you a point to mention because my experience at this hotel was exceptional, I will be staying at Quality Suites from now on!!! Kudos for a job well done!
28-Oct-2013 Verified Review, stayed from Thu Oct 24 to Sun Oct 27 2013 at a $80.00 group rate (6% discount).
Customer Reviews of Quality Suites Pineville at Carolina Place Mall
Our Hotel is Handicap Accessable, and our Rooms are equipped with a Refrigerator, Microwave Oven, and a Coffee Maker, and we do have Smoking/Non-Smoking Rooms available. We have a Heated Indoor Pool & a Exercise Workout Facility. Our Business Center is opened 24 hours, and our facility is Wireless Accessible in all areas, we offer a full hot Complimentary Buffet Breakfast, and is equipped with Meeting Room For your Meetings and Banquet Requests; also, we do offer a full 100% satisfaction guarantee. We are centrally located in the Pineville area, within 10 min proximity to the three Major Highways I-77, 485 and 85.
Reuse towel programRecycle all paper productsUse only china in our breakfast areaNo Paper/Styroform/No plastic ware
Details / Other Expenses
|Check In:||3:00 pm|
|Check Out:||11:00 am|
|Year of Last Renovation:||2006|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||65|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||1 |
|Meeting Space:||2500 sq. feet|
|Banquet Space:||Holds 75 people|
|Dist. to Food/Bars:|| 0.3 Mi |
|Dist. to 24hr Restaurant:|| 0.3 Mi |
|Dist. to Nearest Gym:|| 0.5 Mi |
Indoor Heated Pool 18 x 40Handicap Chair LiftNo DivingHours 9am to 10pmYear Round
Policies / Expenses
groups 2weeks 50% Deposit RefundIndividual Reservations by 6:00pm day of arrival, or will be charged 1 night's room & tax penalty for late cancellation.
|Typical Group Deposit:||50%|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 8.25%|
|Occupancy Tax:|| 7.00%|
|Food and Beverage Tax:|| 8.00%|
|Additional Room Fees:|| 1.74 Per Night (Safe Warranty)|
|Food and Beverage Service Charge:||16.00 Per Person|
|Audio Visual Service Charge:||50.00 Per Function (rental)|
|Banquet Labor Fees:||10.00 Per Hour (per person)|
|Banquet Bartender Fees:||20.00 Per Hour|
|Avg. Buffet Breakfast Cost:|| 5.99 Per Person|
|Banquet Gallon of Coffee:||30.00 Per Function (per pot)|
|Banquet Soda:|| 2.00 Per Person|
|Banquet Bottled Water:|| 2.00 Per Person|
|Banquet Reception w Hors d'oeuvres:|| 6.50 Per Person/Per Hour|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
we are approximately 15 minutes away from the Charlotte Douglas Airport. For Your Travelling Directions please take Hwy 77N to Hwy 485E-Pineville exit 64-B. off exit turn right, Hotel is on your right 1/4 mile after you pass the Carolina Place Mall,before the I-HOP Restaurant.
Local Shuttle Info: Limo service available prices subject to change
Airport Shuttle? Sorry
airport shuttle available.
Free hot breakfast buffet. Includes eggs, bacon, sausage, waffles, cold cerials, fruit, and sweet breads.
About Quality Suites
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Suites highlights above are subject to change without notice.
Quality Suites Pineville at Carolina Place, Quality Suites Pineville