Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an

1290 Arsenal St., Watertown, NY 13601 United States (USA) near Exit 45 (152) on I-81 (~0.2mi)
View Map Reservations: 1-800-760-7718
2.0 Star Property
43.978367-75.946580
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 859 guest reviews

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  • Includes an outdoor pool
  • Comp. Breakfast
  • Fitness + Health Center
  • 111 rooms in hotel
  • 4 floors in property
  • 37 suites in property
  • Check-in time: 4:00 PM
  • Group booking rating of 10.0/10
  • 4 meeting rooms in hotel

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Double Bed
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Hearing
Non-Smoking
Check Rates1 King Bed Executive Suite
Non-Smoking
Check Rates1 King Bed Jacuzzi
Non-Smoking
Check Rates1 King Bed Jacuzzi Suite
Non-Smoking
Check Rates1 King Bed Jetted Tub
Non-Smoking
Check Rates1 King Bed Standard 245 Sqft Room with Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Standard Comm Accessible
Non-Smoking
Check Rates1 King Bed Standard Comm Accessible 280 Sqft Room with Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Standard Jetted Tub
Non-Smoking
Check Rates1 King Bed Standard Jetted Tub 295 Sqft Room with Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed Suite 295 Sqft Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Suite Jetted Tub
Non-Smoking
Check Rates1 King Bed Suite Jetted Tub 365 Sqft Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check Rates1 King Suite Communication Accessible
Non-Smoking
Check Rates1 King Suite Communication Accessible 295 Sqft Suite with Additional Living Area Microwave
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Double Beds Jacuzzi
Non-Smoking
Check Rates2 Double Beds Jetted Tub
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Libre De Humo
Non-Smoking
Check Rates2 Queen Beds Standard 240 Sqft Room with Microwave, Minifridge
Non-Smoking
Check Rates2 Queen Beds Suite Addl Living Area
Non-Smoking
Check Rates2 Queen Beds Suite Addl Living Area 365 Sqft Suite with Jetted Tub Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Bed Standard 245 Sqft Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Bed Standard Comm Accessible 280 Sqft Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Bed Standard Jetted Tub 295 Sqft Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Bed Suite 295 Sqft Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Bed Suite Jetted Tub 365 Sqft Suite with Additional Living Area Microwave, Mini
Non-Smoking
Check RatesAdvance Saver 1 King Suite Communication Accessible 295 Sqft Suite with Additional Living Area Micro
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Standard 240 Sqft Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Suite Addl Living Area 365 Sqft Suite with Jetted Tub Microwave, Minifrid
Non-Smoking
Check RatesAdvance Saver Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesComm Standard Room King Bed Mobility Accessible
Non-Smoking
Check RatesCommunication Standard Suite King Bed Mobility Accessible
Non-Smoking
Check RatesDouble Room King Bed
Non-Smoking
Check RatesDouble Room King Bed Accessible
Non-Smoking
Check RatesDouble Room with Accessible
Non-Smoking
Check RatesDouble Room with Jetted Tub
Non-Smoking
Check RatesEstándar
Non-Smoking
Check RatesExecutive Suite 1 King Bed
Non-Smoking
Check Ratesin The Heart Of The Shopping and Dining District Your Rate Includes 1 King Bed Standard 245 Sqft Roo
Non-Smoking
Check Ratesin The Heart Of The Shopping and Dining District Your Rate Includes 1 King Bed Standard Comm Accessi
Non-Smoking
Check Ratesin The Heart Of The Shopping and Dining District Your Rate Includes 1 King Bed Standard Jetted Tub 2
Non-Smoking
Check Ratesin The Heart Of The Shopping and Dining District Your Rate Includes 1 King Bed Suite 295 Sqft Suite
Non-Smoking
Check Ratesin The Heart Of The Shopping and Dining District Your Rate Includes 1 King Bed Suite Jetted Tub 365
Non-Smoking
Check Ratesin The Heart Of The Shopping and Dining District Your Rate Includes 1 King Suite Communication Acces
Non-Smoking
Check Ratesin The Heart Of The Shopping and Dining District Your Rate Includes 2 Queen Beds Suite Addl Living A
Non-Smoking
Check Ratesin The Heart Of The Shopping and Dining District Your Rate Includes Standard Room When You Arrive At
Non-Smoking
Check RatesKing Hearing Accessible
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesKing Para Personas Con Discapacidad Libre De Humo
Non-Smoking
Check RatesPremium 2 Matrimoniales Libre De Humo
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 1 Bed Hearing Accessible
Non-Smoking
Check RatesSuite 1 King Bed Jetted Tub
Non-Smoking
Check RatesSuite Accessible Hearing
Non-Smoking
Check RatesSuite King Bed Jetted Tub
Non-Smoking
Check RatesSuite King Libre De Humo
Non-Smoking
Check RatesSuite Queen Queen Living Area
Non-Smoking
Check RatesSuite with Jetted Tub
Non-Smoking
Check RatesSuite with Queen Queen with Living Area
Non-Smoking
Check RatesTwin Double Room
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking

Local Attractions

Thousand Islands, Uncle Sam Boat Tours, Boldt Castle, Aqua Zoo, Thompson Park, NYS Living Museum Zoo, Sci-Tech Center, Watertown Wizards Baseball

Verified Reviews of Holiday Inn Express Hotel & Suites Watertown Thousand Island

Below are the verified reviews from guests that we have booked recently:
"Over Charged"
Overall Score4.0/ 5
Hi, we were charged way over the price which was published at booking. Com. When half way during the stay brought up to the attention of the front desk they did not accept that. And over charge for taxes. Really disappointed that we were basically told buyer be aware. It would have been an honest business decision to match the published price. I am 20 year old and feel like they took advantage of me.
(Individual traveler, booked 1 room), from US flag
24-Nov-2021 Verified Review, stayed from Sat Nov 20 to Sun Nov 21 2021 at a $178.99 average nightly rate.
"Great service and amenities."
Overall Score5.0/ 5
It is more than what we had expected. We enjoyed our stay. We felt comfortable and rooms were super clean! Thank you so much!
(Individual traveler, booked 1 room), from US flag
25-Aug-2021 Verified Review, stayed from Wed Aug 25 to Thu Aug 26 2021 at a $127.99 average nightly rate.
"Excellent stay our children really enjoyed the family pool time."
Overall Score5.0/ 5
Very pleasant worker thst were all kind and polite to us. Would use this again.
(Group coordinator, booked 2 rooms), from US flag
09-Apr-2021 Verified Review, stayed from Sat Apr 03 to Sun Apr 04 2021 at a $136.99 average nightly rate.
"Okay not as good as before."
Overall Score3.0/ 5
I really don't like the thermostat in the hotel. When we first got to room it was cool in there. We turned heat up and left to go shop and supper,when we returned it was better but throughout the night it was warm then cool again off and on most of the night. Breakfast was excellent, hotel was clean and staff very friendly.
(Individual traveler, booked 1 room), from US flag
16-Dec-2018 Verified Review, stayed from Sat Dec 15 to Sun Dec 16 2018 at a $103.20 average nightly rate.
"Excellent place to stay."
Overall Score5.0/ 5
The rooms are nice, breakfast was great. Staff are exceptional. Overall great experience. We will be back again.
(Individual traveler, booked 1 room), from US flag
16-Dec-2018 Verified Review, stayed from Sat Dec 15 to Sun Dec 16 2018 at a $103.20 average nightly rate.
4.0 out of 5. Based on 859 guest reviews

Property Description

The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the “Gateway to the 1000 Islands”. We are at the heart of Watertown's shopping district. Exit 45 just off of I-81. The areas finest attractions Boldt Castle, Sackets Harbor, the St. Lawrence River, many local businesses, & Fort Drum are just minutes away. Our plaza includes Ruby Tuesday's, Starbucks, Chipotle, Five Guys,Buffalo Wild Wings, Ponderosa, a liquor store, grocery store and pharmacy.Stay SMART with free wireless & wired high speed internet, free local phone calls & guest business center. Begin your day with our complimentary Express Start Breakfast that now includes hot items daily and as always a signature cinnamon roll. If you're on the run, pre-order a breakfast to go bag. Our SMART Roast 100% Arabica coffee is available 24 Hours in our Great Room.After a long day of work or traveling, relax in our indoor heated pool, soothing sauna or fitness center. Our hotel is now 100% non-smoking and refrigerators are now included in all rooms! Our King suites feature a separate sitting area with a pull-out sleeper sofa, microwave & 32” plasma TV.You'll find the best Jacuzzi Suites in Northern New York right here at the Holiday Inn Express Hotel & Suites – Watertown. With a tub built for two, their perfect for relieving stress or romantic get-a-ways.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2006
Floors: 4
Rooms: 111
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 111
Handicap Rooms: 6
Suites: 37
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 4
Meeting Space: 2200 sq. feet
Banquet Space: Holds 24 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Indoor, heated pool, open 7 am to 10 pm daily.
Policies / Expenses
Cancellation:
Individal Cancellations are accepted up until 4 PM the day of arrival. Group cancellation may vary, but is typically 1 month advance cancellation.
Nightly Parking: 0
Typical Group Deposit: TBD
Total Taxes: 10.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 4.00%
Occupancy Tax: 3.00%
Country Tax: 3.75%
Porterage Fee: 2.00 Per Item
Additional Person Fee: 10.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Voicemail
  • Swimming pool - outdoor
  • Jogging path
  • Jacuzzi
  • Laundry valet service
  • Golf course on hotel grounds

Airport & Shuttle Information

ART is the local and closest airport in Watertown. SYR is located in Syracuse, NY and usually the best alternative.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast is included in your room rate. Served buffet style and including: assorted juices, coffee, tea, decaf, skim, 2% and chocolate milk, assorted yogurts, bagels, English muffins and assorted breads, scrambled eggs or omelettes, bacon or sausage, turkey sausage, assorted cold cereals, oatmeal station, pancake machine, bisquits and gravy.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express & Suites Watertown Ny, Holiday Inn Express Hotel & Suites Watertown Thousand Island

FAQs about Holiday Inn Express Hotel & Suites Watertown Thousand Island

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Holiday Inn Express Hotel & Suites Watertown Thousand Island have?

There are 111 rooms in the property.

Is there any meeting space at Holiday Inn Express Hotel & Suites Watertown Thousand Island?

Yes, they have 4 meeting rooms that can support various table layouts.

What kind of breakfast is at Holiday Inn Express Hotel & Suites Watertown Thousand Island?

Breakfast is included in your room rate. Served buffet style and including: assorted juices, coffee, tea, decaf, skim, 2% and chocolate milk, assorted yogurts, bagels, English muffins and assorted breads, scrambled eggs or omelettes, bacon or sausage, turkey sausage, assorted cold cereals, oatmeal station, pancake machine, bisquits and gravy.

Can I get a AAA rate at Holiday Inn Express Hotel & Suites Watertown Thousand Island?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Holiday Inn Express Hotel & Suites Watertown Thousand Island?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Holiday Inn Express Hotel & Suites Watertown Thousand Island?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Close to restaurants, bars and shopping areas. Well located in terms of shopping. Great shopping. Most guests liked the proximity to shopping.

Is there a pool at Holiday Inn Express Hotel & Suites Watertown Thousand Island?

Yes, there is a pool on-site at the property. Indoor, heated pool, open 7 am to 10 pm daily..

Testimonials:

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