HOLIDAY INN EXPRESS LOUISVILLE NORTHEAST

3711 Chamberlain Lane, Louisville, KY 40241 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Hotel in Jefferson County
38.30114-85.54506
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Average
3.5/ 5

Based on 71 guest reviews

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  • Has an indoor pool!
  • Complimentary breakfast is offered
  • The Avg. Group Discount is 5.4%!
  • Gym / Fitness Center Available
  • 81 sleeping rooms in hotel
  • Check out: 11:00 AM
  • Hotel has a green policy
  • Group friendly rating of 10.0/10

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Include Discounts:

Room Types

Check Rates 1 King and 1 Sofa Bed
Non-Smoking
Check Rates 1 King Bed Accessible
Non-Smoking
Check Rates 1 King Bed with Sofa Sleeper
Non-Smoking
Check Rates 1 King Leisure
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed wi
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Leisur
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 2 Queen Beds
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You Standard Room
Non-Smoking
Check Rates 1bd Suite
Non-Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates 2000 Pc Point Bonus 2000 Pcr Points Per Stay 1 King Bed with Sofa Sleeper Relax in Style and Comfort
Non-Smoking
Check Rates 2000 Pc Point Bonus 2000 Pcr Points Per Stay 1 King Leisure Relax in Style and Comfort in This Room
Non-Smoking
Check Rates 2000 Pc Point Bonus 2000 Pcr Points Per Stay 2 Queen Beds Enjoy Style and Comfort in This Room with
Non-Smoking
Check Rates 2000 Pc Point Bonus 2000 Pcr Points Per Stay Standard Room While We Will Try Our Best To Meet Your P
Non-Smoking
Check Rates Best Flexible Rate 1 King Bed with Sofa Sleeper Relax in Style and Comfort in This Room with A Tripl
Non-Smoking
Check Rates Best Flexible Rate 1 King Leisure Relax in Style and Comfort in This Room with A Triple Sheeted King
Non-Smoking
Check Rates Best Flexible Rate 2 Queen Beds Enjoy Style and Comfort in This Room with 2 Queen Size Beds Topped
Non-Smoking
Check Rates Best Flexible Rate Standard Room While We Will Try Our Best To Meet Your Preferred Bed Room Type Thi
Non-Smoking
Check Rates Book Early N Save 1 King Bed with Sofa Sleeper Relax in Style and Comfort in This Room with A Triple
Non-Smoking
Check Rates Book Early N Save 1 King Leisure Relax in Style and Comfort in This Room with A Triple Sheeted King
Non-Smoking
Check Rates Book Early N Save 2 Queen Beds Enjoy Style and Comfort in This Room with 2 Queen Size Beds Topped
Non-Smoking
Check Rates Book Early N Save Standard Room While We Will Try Our Best To Meet Your Preferred Bed Room Type This
Non-Smoking
Check Rates Enjoy The Easy Accessibility in This Room with Wi Der Doorway Bath Chair Grab Bars Handheld Show Erh
Non-Smoking
Check Rates Room 1 King Bed (Leisure)
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Standard RoomNon-Refundable
Non-Smoking

Local Attractions

EP Tom Sawyer State Park, Churchill Downs, Kentucky Derby Museum, Louisville Slugger Museum, Kentucky Fair and Expo Center

Verified Reviews of Holiday Inn Express Louisville Northeast

Below are the verified reviews from guests that we have booked recently:
"Not Very Good"
Overall Score4.0/ 5
I bought 18 rooms and they weren't very accommodating. No upgrade and I requested a single and they gave me a double. I also couldn't get a paid receipt once I checked out.
(Group coordinator, booked 18 rooms), from US flag
15-Nov-2015 Verified Review, stayed from Fri Nov 13 to Sat Nov 14 2015 at a $89.00 group rate (9% discount).
Response from Management on 18-Nov-2015:
I am sorry but under the group contract you signed it clearly indicated rooms with 2 queen beds, which you were given. About the upgrade we could not upgrade you because we were fully booked. Hope we can please you better next time if you specify in advance if you like to get an upgrade. We thank you for staying with us and apologize for inconvenience you had.
"Wonderful Hotel"
Overall Score5.0/ 5
Danny was great, my group loved this hotel. Very easy to deal with as a group leader. They had everything ready for us when we arrived at the hotel and the rooms were great! My group is still talking about it after we had left. Thank you so much for making this a wonderful trip experience.
(Meeting planner, booked 30 rooms), from US flag
21-Nov-2013 Verified Review, stayed from Mon Nov 18 to Tue Nov 19 2013 at a $84.00 group rate (14% discount).
Response from Management on 18-Nov-2015:
We thank you for your feedback. We take pride in serving our guest the best way we know how and thank you for your business. We're glad that you liked us, and hopefully we do the same the next time you are with us.

Summary of Verified Reviews

Summary of 172 verified reviews

81
Very Good

Very good hotel. Great amenities. Tasty breakfast. Great shopping. Popular among business travelers.

“Room spacious” “Wonderful night sleep”

Good Overall Ranking Top 43% in city
Most Comfortable In City
Best Beds In City

Good to know

  • Comfortable beds

    “A lot of linen” “Wonderful night sleep”

  • Friendly service

    “Hotel staff were very courteous and helpful” “Staff was very friendly”

  • Spacious rooms

    “Room spacious” “Bathroom was huge”

  • Clean rooms

    “Clean towels etc” “Rooms were kept clean”

Review highlights

Location

100/100
23 reviews

Great location. Shopping, restaurants and bars in the area are great.

“Right next to outlet mall” “Minutes from the convention center” “Close to the highway”

Comfort

82/100
40 reviews

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

“A lot of linen” “Room spacious” “Large bathroom”

Breakfast

76/100
35 reviews

Tasty breakfast.

“Gluten Free bagels” “Free breakfast” “Great service and breakfast”

Room

72/100
73 reviews

Spacious, clean, but poorly-maintained rooms with great beds. The bathrooms are large but otherwise not very good.

“Great shower” “Bed and pillows were fantastic” “Room amenities were wonderful”

Pool

71/100
19 reviews

Good pool, acceptably clean.

“Near the pool” “Pool well located” “Nice pool”

Amenities

71/100
14 reviews

Good amenities and hotel building is acceptable.

“Courtyard down the road which was immaculate” “Facility was very clean and comfortable” “Floor in front of”

Service

69/100
57 reviews

Friendly, more-or-less professional service, and so-so reception.

“Front desk informed” “Excellent customer service” “Staff was very friendly”

Value

38/100
22 reviews

Poor value for money.

“Room was somewhat overpriced”

Ranked top 55% by families, with a score of 79

Good to know

  • Friendly service

    “Hotel staff were very courteous and helpful” “Staff was very friendly”

  • Poor bathroom

    “Toilet didn't flush” “Toilet became clogged”

  • Rather comfortable

    “A lot of linen” “Room spacious”

  • Tasty breakfast

    “Gluten Free bagels” “Free breakfast”

Review highlights

Location

100/100
2 reviews

Great location.

“Right next to outlet mall” “Minutes from the convention center” “Close to the highway”

Comfort

83/100
5 reviews

Large, comfortable rooms.

“A lot of linen” “Room spacious” “Large bathroom”

Breakfast

76/100
6 reviews

Tasty breakfast.

“Gluten Free bagels” “Free breakfast” “Great service and breakfast”

Room

72/100
9 reviews

Spacious rooms with standard bathrooms.

“Great shower” “Bed and pillows were fantastic” “Room amenities were wonderful”

Service

71/100
11 reviews

Friendly, acceptably professional service.

“Front desk informed” “Excellent customer service” “Hotel staff were very courteous and helpful”

Ranked top 45% by couples, with a score of 85

Good to know

  • Tasty breakfast

    “Gluten Free bagels” “Free breakfast”

  • Great room

    “Great shower” “Bed and pillows were fantastic”

Review highlights

Breakfast

78/100
5 reviews

Tasty breakfast.

“Gluten Free bagels” “Free breakfast” “Great service and breakfast”

Room

76/100
5 reviews

Great room.

“Great shower” “Bed and pillows were fantastic” “Room amenities were wonderful”

Service

62/100
5 reviews

Service is adequate.

“Excellent customer service” “Check in and check out was handled very efficiently” “Staff was very friendly”

Ranked top 50% by business travelers, with a score of 79

Good to know

  • Great location

    “Right next to outlet mall” “Minutes from the convention center”

  • Rather comfortable

    “A lot of linen” “Room spacious”

  • Great room

    “Great shower” “Bed and pillows were fantastic”

Review highlights

Location

100/100
3 reviews

Great location.

“Right next to outlet mall” “Minutes from the convention center” “Close to the highway”

Comfort

84/100
4 reviews

Rather comfortable.

“A lot of linen” “Room spacious” “Large bathroom”

Room

73/100
5 reviews

Great room.

“Great shower” “Bed and pillows were fantastic” “Room amenities were wonderful”

Service

65/100
5 reviews

Service is adequate.

“Front desk informed” “Staff was friendly” “Checkout was not very friendly”

Good to know

  • Comfortable beds

    “A lot of linen” “Wonderful night sleep”

  • Friendly service

    “Hotel staff were very courteous and helpful” “Staff was very friendly”

  • Spacious rooms

    “Room spacious” “Bathroom was huge”

  • Clean rooms

    “Clean towels etc” “Rooms were kept clean”

Review highlights

Location

100/100
23 reviews

Great location. Shopping, restaurants and bars in the area are great.

“Right next to outlet mall” “Minutes from the convention center” “Close to the highway”

Comfort

82/100
40 reviews

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

“A lot of linen” “Room spacious” “Large bathroom”

Breakfast

76/100
35 reviews

Tasty breakfast.

“Gluten Free bagels” “Free breakfast” “Great service and breakfast”

Room

72/100
73 reviews

Spacious, clean, but poorly-maintained rooms with great beds. The bathrooms are large but otherwise not very good.

“Great shower” “Bed and pillows were fantastic” “Room amenities were wonderful”

Pool

71/100
19 reviews

Good pool, acceptably clean.

“Near the pool” “Pool well located” “Nice pool”

Amenities

71/100
14 reviews

Good amenities and hotel building is acceptable.

“Courtyard down the road which was immaculate” “Facility was very clean and comfortable” “Floor in front of”

Service

69/100
57 reviews

Friendly, more-or-less professional service, and so-so reception.

“Front desk informed” “Hotel staff were very courteous and helpful” “Checkout was not very friendly”

Value

45/100
22 reviews

Poor value for money.

“Room was somewhat overpriced”

Ranked top 59% by families, with a score of 79

Good to know

  • Friendly service

    “Hotel staff were very courteous and helpful” “Staff was very friendly”

  • Poor bathroom

    “Toilet didn't flush” “Toilet became clogged”

  • Rather comfortable

    “A lot of linen” “Room spacious”

  • Tasty breakfast

    “Gluten Free bagels” “Free breakfast”

Review highlights

Location

100/100
2 reviews

Great location.

“Right next to outlet mall” “Minutes from the convention center” “Close to the highway”

Comfort

83/100
5 reviews

Large, comfortable rooms.

“A lot of linen” “Room spacious” “Large bathroom”

Breakfast

76/100
6 reviews

Tasty breakfast.

“Gluten Free bagels” “Free breakfast” “Great service and breakfast”

Room

72/100
9 reviews

Spacious rooms with standard bathrooms.

“Great shower” “Bed and pillows were fantastic” “Room amenities were wonderful”

Service

71/100
11 reviews

Friendly, acceptably professional service.

“Front desk informed” “Excellent customer service” “Hotel staff were very courteous and helpful”

Ranked top 55% by couples, with a score of 85

Good to know

  • Tasty breakfast

    “Gluten Free bagels” “Free breakfast”

  • Great room

    “Great shower” “Bed and pillows were fantastic”

Review highlights

Breakfast

78/100
5 reviews

Tasty breakfast.

“Gluten Free bagels” “Free breakfast” “Great service and breakfast”

Room

76/100
5 reviews

Great room.

“Great shower” “Bed and pillows were fantastic” “Room amenities were wonderful”

Service

62/100
5 reviews

Service is adequate.

“Courteous staff” “Check in and check out was handled very efficiently” “Checkout was not very friendly”

Ranked top 54% by business travelers, with a score of 77

Good to know

  • Great location

    “Right next to outlet mall” “Minutes from the convention center”

  • Rather comfortable

    “A lot of linen” “Room spacious”

  • Great room

    “Great shower” “Bed and pillows were fantastic”

Review highlights

Location

100/100
3 reviews

Great location.

“Right next to outlet mall” “Minutes from the convention center” “Close to the highway”

Comfort

84/100
4 reviews

Rather comfortable.

“A lot of linen” “Room spacious” “Large bathroom”

Room

73/100
5 reviews

Great room.

“Great shower” “Bed and pillows were fantastic” “Room amenities were wonderful”

Service

65/100
5 reviews

Service is adequate.

“Front desk informed” “Courteous staff” “Checkout was not very friendly”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Louisville Northeast

3.5 out of 5. Based on 71 guest reviews , Average

Property Description

Holiday Inn Express Louisville Northeast is located off of I-265 exit-32, on Chamberlain Lane & Westport Road interchange, where our guests find Consistent Quality Service. We offer complimentary Deluxe Continental Breakfast with Hot Items, Heated Indoor Pool, Whirlpool, Fitness Center, Meeting facility up to 40 people. Convenient access to Ford Plant, local shopping, dining, area businesses & Churchill Downs, home of the Kentucky Derby. Free 24 hour coffee & tea in the lobby, 24 hour front desk. With our 100% satisfaction guarantee & Priority Club Rewards, is the right hotel for all your business & leisure needs. We are just minutes from Downtown Louisville, 4th Street Live, Caesar's Riverboat Casino, Kentucky Fair and Exposition Center, Cardinal Stadium, University of Louisville Campus, E. P. Tom Sawyer Park, and Louisville International Airport, Airport Code SDF. Whether in town for business or pleasure we can meet and exceed your needs. With our central convenient location, your just minutes from restaurants and entertainment. We offer Complimentary High Speed Wired & Wireless Internet Access in Rooms, Lobby, Meeting Room, FREE HOT Breakfast & Business Center.

Green Sustainability

Leed Certified

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2014
Floors: 3
Rooms: 81
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 81
Handicap Rooms: 5
Suites: 16
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 500 sq. feet
Banquet Space: Holds 25 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Large Indoor pool and hot tub Open 9:00 AM to 10:00 PM daily
Policies / Expenses
Cancellation:
Cancellation Policy may vary based on requested stay dates, group size and room availability
Nightly Parking: $0.0
Typical Group Deposit: 50%
Total Taxes: 16.07%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.57%
Occupancy Tax: 9.50%
Food and Beverage Service Charge: 25.00 Per Function
Avg. Buffet Breakfast Cost: 8.99 Per Function
Avg. Boxed Lunch Cost: 12.99 Per Function

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baby facilities in room
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Jacuzzi
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Airport - Louisville International Airport - 11 mi.

Local Shuttle Info: No Shuttle

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary hot breakfast available daily 6:00 AM – 10:00 AM includes ham, sausage, omelets, eggs biscuits and gravy, pancakes, assorted breads, cereals and juices plus Holiday Inn Express signature cinnamon rolls. Menu varies each day.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express Louisville I 265 East

Group vs. Individual Rates at Holiday Inn Express Louisville Northeast

Rate fluctuations of Holiday Inn Express Louisville Northeast

The chart above shows trends of prices for both group/meeting prices and the best individual traveler prices our rate checker could find at the time the group/meeting offer was submitted. The most competitive group discount displayed is 21.0% in the month of March 2015 and the highest average individual rate is $242 in the month of May 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Louisville Northeast in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Holiday Inn Express Louisville Northeast

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Louisville Northeast.

Feel free to use the Holiday Inn Express Louisville Northeast meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Louisville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room A 25 x 20 x 8 500 --/-- 0 26 15 18 15 --/-- 30 30 --
Close This

Meeting Room A

Room Type:
General Meeting Room
Total Size:
500 Sq. Feet
Dimensions:
25 x 20 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$175.00 USD
Full Day Rental:
$200.00 USD
Evening Rental:
$175.00 USD
24 Hr. Hold Rental:
$175.00 USD
Photo of Meeting Room A

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"Everything went excellent. I'm really glad I decided to go with both your company and Sierra Suites for accommodations for my wedding. People are now wishing there were more Sierra Suites around. They were even kind enough to offer the discounted rate to those people that weren't sure they'd make to the wedding until after the cutoff date. I have already referred someone to your service for a wedding she's planning in Michigan." R.S. - Parsippany, NY

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