Candlewood Suites

688 English Rd., Rocky Mount, NC 27804 United States (USA) near Exit 138 on I-95 (~2.0mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
35.977320-77.841290
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.5/5

Based on 348 guest reviews

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  • With an outdoor pool!
  • Avg. Group Discount of 23.2%!
  • Hotel has 83 rooms
  • Hotel has 3 floors
  • Hotel has 83 suites
  • Check in time: 3:00pm
  • Group booking rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Rocky Mount Sports Complex Imperial Center Battle Park The Dunn Center of Performing Arts Rose Hill Conference Center Gateway Convention Center Sunset Spray Park Golden East Crossing Mall

Verified Reviews of Candlewood Suites

Below are the verified reviews from guests that we have booked recently:
"Shame on you."
Overall Score2.0/ 5
Service poor. No help when given a third floor room with NO elevator running. Dust bunnies in the room.. a used bandage on the floor no sense of intense cleaning as COVID pandemic demands. Price too high with hidden extra charge of $25 for our pup. I could go on but won't.
(Individual traveler, booked 1 room), from US flag
23-Feb-2021 Verified Review, stayed from Tue Feb 23 to Wed Feb 24 2021 at a $86.99 average nightly rate.
"Dust bunnies. A used bandage on floor no reg coffee."
Overall Score1.0/ 5
We were so disappointed. We picked because it was pet friendly. And since it was priced much higher than other pet friendly places we figured that super cleanliness was a given. It was not the space was not feeling disinfected. In addition we were charged an additional $25 for our little Maltese which wasn't mentioned until check in. Finally we were given a room on the 3rd floor and told elevators were all down so my wife and I had to walk up the three flights with luggage and no offer of help. I am 79 years old. Shame. Your pricing level and surprise cost additions.
(Individual traveler, booked 1 room), from US flag
23-Feb-2021 Verified Review, stayed from Tue Feb 23 to Wed Feb 24 2021 at a $86.99 average nightly rate.
"Much room for improvement."
Overall Score2.0/ 5
We stopped here on our travels from PA to FL. When making the reservations with the reservation Center I was misinformed when I asked about the rewards program. The agent told me upon check in I could show my Marriott rewards card so I could get my points for stay. Upon checking, the front desk clerk said that was impossible since this was not a Marriott hotel. The reservation agent also asked me if I wanted a king size bed or two doubles. I requested a king and showed that on my email confirmation however when we got to the room, we were given ONE double bed but we were so tired since it was after 11pm that we didn't want to bother going back down to front desk. Our room had stuck on food on the floor and didn't seem totally cleaned. I have pictures of room to submit to show. We left Very early in the morning after sleeping a few hours. The elevator made a terrible clucking noise and was scared to use it to go back down.
(Individual traveler, booked 1 room), from US flag
20-Sep-2020 Verified Review, stayed from Sat Sep 12 to Sun Sep 13 2020 at a $104.44 average nightly rate.
"They went way out of there way for us."
Overall Score4.0/ 5
They were great people that work at the front desk.
(Individual traveler, booked 1 room), from US flag
06-Aug-2020 Verified Review, stayed from Mon Aug 03 to Tue Aug 04 2020 at a $103.99 average nightly rate.
"People and Pet Friendly."
Overall Score3.0/ 5
Clerks were friendly and professional. We needed a handicap room which we got but a king size bed would be better in that room especially for people with disabilities. Other than that our stay was very enjoyable.
(Individual traveler, booked 1 room), from US flag
03-Jun-2020 Verified Review, stayed from Mon Jun 01 to Tue Jun 02 2020 at a $109.00 average nightly rate.
"Very clean room and pleasant front desk personnel."
Overall Score4.0/ 5
Very comfortable room/suite. A bit of a problem with booking, but was straightened up eventually. we think.
(Group coordinator, booked 2 rooms), from US flag
24-Mar-2020 Verified Review, stayed from Sat Mar 21 to Sun Mar 22 2020 at a $90.61 average nightly rate.
"Great customer service."
Overall Score5.0/ 5
All rooms are pet friendly for a fee of $25 Been stopping here on the was south to Florida for over ten years. Suite has big fridge, dishwasher, microwave, range top and sink—real suite. Queen bed was only $89. Would recommend diner for basic food—just walk across the shared parking lot.
(Individual traveler, booked 1 room), from US flag
15-Jan-2020 Verified Review, stayed from Wed Jan 15 to Thu Jan 16 2020 at a $64.04 average nightly rate.
"Great customer service."
Overall Score5.0/ 5
All rooms are pet friendly for a fee of $25 Been stopping here on the was south to Florida for over ten years. Suite has big fridge, dishwasher, microwave, range top and sink—real suite. Queen bed was only $89. Would recommend diner for basic food—just walk across the shared parking lot.
(Individual traveler, booked 1 room), from US flag
15-Jan-2020 Verified Review, stayed from Wed Jan 15 to Thu Jan 16 2020 at a $64.04 average nightly rate.
4.5 out of 5. Based on 348 guest reviews

Property Description

Whether you stay with us a few nights or a few months, we guarantee you'll stay comfortably and feel at home. Our rooms come with a fully equipped kitchen including full-size refrigerator, dishwasher, microwave and a 2 burner stove, plus a variety of dishes, cookware, utensils and a large workspace.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2008
Floors: 3
Rooms: 83
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 83
Handicap Rooms: 5
Suites: 83
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 0
Lounge/Bar Hours: No
Pool Info: Outdoor pool
Policies / Expenses
Cancellation:
24 hour
Nightly Parking: 0.00
Total Taxes: 11.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Clothes drying
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • DVD Player
  • Electronic key card
  • Elevator
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Free WiFi Internet
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Refrigerator
  • Shower
  • Swimming pool - outdoor
  • Telephone in all rooms
  • Telephone - Free local calls
  • Internet - wireless
  • Facilities for the disabled
  • Car rental
  • Ice Maker
  • Golf course on hotel grounds
  • Tennis court

Airport & Shuttle Information

RALEIGH DURHAM INTERNATIONAL AIRPORT (51 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We do not have a breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$25.00 up to 7 nights$75.00 up to 14 nights$150.00 or 15+ nights

Internet / WiFI

Free Wi-Fi/ Internet Access

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.

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FAQs about Candlewood Suites

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Candlewood Suites have?

There are 83 sleeping rooms in the hotel.

What kind of breakfast is at Candlewood Suites?

We do not have a breakfast

How much does internet cost?

Free Wi-Fi/ Internet Access

Are there rooms with kitchenettes?

Yes. Good kitchenette. Most guests found the kitchenette to be good.

Is there a pool at Candlewood Suites?

Yes, there is a pool on-site at the property. Outdoor pool.

Testimonials:

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"I think it went very well. This is the second time I've used your site and I couldn't be happier! So simple, just what I ask for and I know some others in our company are using also. Thanks for another great job!" A.L. - New York City, NY

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