Candlewood Suites Rocky Mount, an IHG Hotel

688 English Rd., Rocky Mount, NC 27804 United States (USA) near Exit 138 on I-95 (~1.7mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
35.979890 -77.845760
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 519 guest reviews

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  • With an outdoor pool!
  • Hotel has 83 rooms
  • Hotel has 3 floors
  • Hotel has 83 suites
  • Check in time: 3:00pm
  • Check out time: 12:00pm
  • Group booking rating of 10.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom King Suite with Sofa Bed
Non-Smoking
Check Rates1 Bedroom Suite King Bed
Non-Smoking
Check Rates1 Bedroom Suite King Bed Mobility Accessible
Non-Smoking
Check Rates1 Bedroom Suite with Wheelchair Accessible
Non-Smoking
Check Rates1 King 1 Bedroom Suite Mobility Accessible Tub
Non-Smoking
Check Rates1 King 1 Bedroom Suite Mobility Accessible Tub 525 Sqft 1 Bedroom with Living Kitchen Areas Sofa
Non-Smoking
Check Rates1 King Bed 1 Bedroom Suite
Non-Smoking
Check Rates1 King Bed 1 Bedroom Suite 525 Sqft 1 Bedroom with Living Kitchen Areas Sofa Bed
Non-Smoking
Check Rates1 Queen Bed Studio Suite
Non-Smoking
Check Rates1 Queen Bed Studio Suite 350 Sq Ft Suite with Full Kitchen
Non-Smoking
Check Rates2 Queen Bed Studio Suite
Non-Smoking
Check Rates2 Queen Bed Studio Suite 375 Sqft Suite with Full Kitchen
Non-Smoking
Check RatesQueen Studio
Non-Smoking
Check RatesQueen Studio Suite with 2 Queen Beds
Non-Smoking
Check RatesStudio Suite
Non-Smoking
Check RatesStudio Suite 1 Queen Bed
Non-Smoking
Check RatesStudio Suite 2 Queen Beds
Non-Smoking
Check RatesStudio Suite Queen Bed
Non-Smoking
Check RatesStudio Suite When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesSuite 1 Bedroom
Non-Smoking
Check RatesSuite 1 Bedroom Accessible Mobil Tub
Non-Smoking
Check RatesSuite Selected At Check in
Non-Smoking

Local Attractions

Rocky Mount Sports Complex Imperial Center Battle Park The Dunn Center of Performing Arts Rose Hill Conference Center Gateway Convention Center Sunset Spray Park Golden East Crossing Mall

Verified Reviews of Candlewood Suites Rocky Mount An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Very bad experience! The hallways and room reeked of smoke! The sheets were filthy! There was actual"
Overall Score4.0/ 5
I will never recommend Candlewood Suites! Very bad!
(Individual traveler, booked 1 room), from US flag
17-Mar-2022 Verified Review, stayed from Mon Mar 14 to Tue Mar 15 2022 at a $137.99 average nightly rate.
"Clean pet friendly hotel."
Overall Score5.0/ 5
This was our second visit to this hotel. The staff is helpful and friendly. The rooms are clean and a great value. We travelled with our dog and our two cats, so this could have been a very stressful situation, but it worked out fine. Would definitely stay again.
(Individual traveler, booked 1 room), from US flag
16-Mar-2022 Verified Review, stayed from Sat Mar 12 to Sun Mar 13 2022 at a $207.83 average nightly rate.
"Nice & Clean Hotel"
Overall Score4.0/ 5
The room was clean and set up nice. Staff were very friendly and helpful.
(Individual traveler, booked 1 room), from US flag
16-Feb-2022 Verified Review, stayed from Tue Feb 15 to Wed Feb 16 2022 at a $131.18 average nightly rate.
"Very comfortable and very clean."
Overall Score5.0/ 5
We have stayed here before and now we stay whenever we are traveling from NY to Florida.
(Individual traveler, booked 1 room), from US flag
10-Feb-2022 Verified Review, stayed from Thu Feb 10 to Fri Feb 11 2022 at a $101.99 average nightly rate.
"Great Hotel & Location"
Overall Score5.0/ 5
The room was clean and staff was helpful; located close to I-95 with good restaurants in the area.
(Individual traveler, booked 1 room), from US flag
05-Jan-2022 Verified Review, stayed from Sat Jan 01 to Sun Jan 02 2022 at a $184.99 average nightly rate.
"Comfortable, pet friendly room for the value."
Overall Score5.0/ 5
Clean, comfortable bedding with a full kitchen. Pet friendly. Organized and friendly staff. Great value.
(Individual traveler, booked 1 room), from US flag
24-Dec-2021 Verified Review, stayed from Wed Dec 22 to Thu Dec 23 2021 at a $112.99 average nightly rate.
"Never notified of cancellation."
Overall Score2.0/ 5
As a 10 year Honors member I was shocked that my reservation was canceled the day of my arrival with no effort given to find me another accommodation. Also I did not receive notification by phone, text or email all of which are on record in my account.
(Individual traveler, booked 1 room), from US flag
09-Dec-2021 Verified Review, stayed from Tue Nov 30 to Wed Dec 01 2021 at a $110.99 average nightly rate.
"The hotel needs updating and a thorough cleaning."
Overall Score3.0/ 5
the hotel is old and not very clean the front desk staff was kind and professional.
(Individual traveler, booked 1 room), from US flag
02-Dec-2021 Verified Review, stayed from Mon Nov 29 to Tue Nov 30 2021 at a $108.00 average nightly rate.
"Review"
Overall Score4.0/ 5
Room was very clean and the night was quiet. Good for us.
(Individual traveler, booked 1 room), from US flag
01-Nov-2021 Verified Review, stayed from Fri Oct 29 to Sat Oct 30 2021 at a $144.99 average nightly rate.
"Exceeded our expectations."
Overall Score5.0/ 5
The room was very clean and well suited to our needs. Every member of the staff was actively friendly and helpful.
(Individual traveler, booked 1 room), from US flag
03-Oct-2021 Verified Review, stayed from Wed Sep 29 to Thu Sep 30 2021 at a $120.99 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
Very nice. Clean, friendly. Wud stay here again!
(Individual traveler, booked 1 room), from US flag
08-Sep-2021 Verified Review, stayed from Tue Sep 07 to Wed Sep 08 2021 at a $119.99 average nightly rate.
"Clean, comfortable, dog friendly."
Overall Score4.0/ 5
The room was clean and comfortable. Easy areas for dog walking. Helpful people at the desk. Everything that I needed.
(Individual traveler, booked 1 room), from US flag
09-Jul-2021 Verified Review, stayed from Thu Jul 08 to Fri Jul 09 2021 at a $119.99 average nightly rate.
"I got bitten by bugs."
Overall Score1.0/ 5
I woke up at 4:45 AM to find that I had bed bug bites on my back.
(Individual traveler, booked 1 room), from US flag
05-Jul-2021 Verified Review, stayed from Mon Jul 05 to Tue Jul 06 2021 at a $104.99 average nightly rate.
"Made reservation could not honor."
Overall Score1.0/ 5
Made reservation for two bed room. Got to hotel and was told had no rooms, overbooked. Finally found room with one bed. Did not stay, but would not give a refund. Terrible customer service. Would never book again!
(Individual traveler, booked 1 room), from US flag
25-Mar-2021 Verified Review, stayed from Wed Mar 24 to Thu Mar 25 2021 at a $127.99 average nightly rate.
"Shame on you."
Overall Score2.0/ 5
Service poor. No help when given a third floor room with NO elevator running. Dust bunnies in the room.. a used bandage on the floor no sense of intense cleaning as COVID pandemic demands. Price too high with hidden extra charge of $25 for our pup. I could go on but won't.
(Individual traveler, booked 1 room), from US flag
23-Feb-2021 Verified Review, stayed from Tue Feb 23 to Wed Feb 24 2021 at a $86.99 average nightly rate.
"Dust bunnies. A used bandage on floor no reg coffee."
Overall Score1.0/ 5
We were so disappointed. We picked because it was pet friendly. And since it was priced much higher than other pet friendly places we figured that super cleanliness was a given. It was not the space was not feeling disinfected. In addition we were charged an additional $25 for our little Maltese which wasn't mentioned until check in. Finally we were given a room on the 3rd floor and told elevators were all down so my wife and I had to walk up the three flights with luggage and no offer of help. I am 79 years old. Shame. Your pricing level and surprise cost additions.
(Individual traveler, booked 1 room), from US flag
23-Feb-2021 Verified Review, stayed from Tue Feb 23 to Wed Feb 24 2021 at a $86.99 average nightly rate.
"Much room for improvement."
Overall Score2.0/ 5
We stopped here on our travels from PA to FL. When making the reservations with the reservation Center I was misinformed when I asked about the rewards program. The agent told me upon check in I could show my Marriott rewards card so I could get my points for stay. Upon checking, the front desk clerk said that was impossible since this was not a Marriott hotel. The reservation agent also asked me if I wanted a king size bed or two doubles. I requested a king and showed that on my email confirmation however when we got to the room, we were given ONE double bed but we were so tired since it was after 11pm that we didn't want to bother going back down to front desk. Our room had stuck on food on the floor and didn't seem totally cleaned. I have pictures of room to submit to show. We left Very early in the morning after sleeping a few hours. The elevator made a terrible clucking noise and was scared to use it to go back down.
(Individual traveler, booked 1 room), from US flag
20-Sep-2020 Verified Review, stayed from Sat Sep 12 to Sun Sep 13 2020 at a $104.44 average nightly rate.
"They went way out of there way for us."
Overall Score4.0/ 5
They were great people that work at the front desk.
(Individual traveler, booked 1 room), from US flag
06-Aug-2020 Verified Review, stayed from Mon Aug 03 to Tue Aug 04 2020 at a $103.99 average nightly rate.
"People and Pet Friendly."
Overall Score3.0/ 5
Clerks were friendly and professional. We needed a handicap room which we got but a king size bed would be better in that room especially for people with disabilities. Other than that our stay was very enjoyable.
(Individual traveler, booked 1 room), from US flag
03-Jun-2020 Verified Review, stayed from Mon Jun 01 to Tue Jun 02 2020 at a $109.00 average nightly rate.
"Very clean room and pleasant front desk personnel."
Overall Score4.0/ 5
Very comfortable room/suite. A bit of a problem with booking, but was straightened up eventually. we think.
(Group coordinator, booked 2 rooms), from US flag
24-Mar-2020 Verified Review, stayed from Sat Mar 21 to Sun Mar 22 2020 at a $90.61 average nightly rate.
"Great customer service."
Overall Score5.0/ 5
All rooms are pet friendly for a fee of $25 Been stopping here on the was south to Florida for over ten years. Suite has big fridge, dishwasher, microwave, range top and sink—real suite. Queen bed was only $89. Would recommend diner for basic food—just walk across the shared parking lot.
(Individual traveler, booked 1 room), from US flag
15-Jan-2020 Verified Review, stayed from Wed Jan 15 to Thu Jan 16 2020 at a $64.04 average nightly rate.
"Great customer service."
Overall Score5.0/ 5
All rooms are pet friendly for a fee of $25 Been stopping here on the was south to Florida for over ten years. Suite has big fridge, dishwasher, microwave, range top and sink—real suite. Queen bed was only $89. Would recommend diner for basic food—just walk across the shared parking lot.
(Individual traveler, booked 1 room), from US flag
15-Jan-2020 Verified Review, stayed from Wed Jan 15 to Thu Jan 16 2020 at a $64.04 average nightly rate.
4.0 out of 5. Based on 519 guest reviews

Property Description

Whether you stay with us a few nights or a few months, we guarantee you'll stay comfortably and feel at home. Our rooms come with a fully equipped kitchen including full-size refrigerator, dishwasher, microwave and a 2 burner stove, plus a variety of dishes, cookware, utensils and a large workspace.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2008
Floors: 3
Rooms: 83
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 83
Handicap Rooms: 5
Suites: 83
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 0
Lounge/Bar Hours: No
Pool Info: Outdoor pool
Policies / Expenses
Cancellation:
24 hour
Nightly Parking: 0.00
Total Taxes: 11.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Clothes drying
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • DVD Player
  • Electronic key card
  • Elevator
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Free WiFi Internet
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Refrigerator
  • Shower
  • Swimming pool - outdoor
  • Telephone in all rooms
  • Telephone - Free local calls
  • Internet - wireless
  • Facilities for the disabled
  • Car rental
  • Ice Maker
  • Golf course on hotel grounds
  • Tennis court

Airport & Shuttle Information

RALEIGH DURHAM INTERNATIONAL AIRPORT (51 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We do not have a breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$25.00 up to 7 nights$75.00 up to 14 nights$150.00 or 15+ nights

Internet / WiFI

Free Wi-Fi/ Internet Access

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.

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FAQs about Candlewood Suites Rocky Mount An Ihg Hotel

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Candlewood Suites Rocky Mount An Ihg Hotel have?

There are 83 sleeping rooms in the hotel.

What kind of breakfast is at Candlewood Suites Rocky Mount An Ihg Hotel?

We do not have a breakfast

How much does internet cost?

Free Wi-Fi/ Internet Access

Can I get a AAA rate at Candlewood Suites Rocky Mount An Ihg Hotel?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Candlewood Suites Rocky Mount An Ihg Hotel?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King 1 Bedroom Suite Mobility Accessible Tub 525 Sqft 1 Bedroom with Living Kitche

Are there rooms with kitchenettes?

Yes. Good kitchenette. Most guests found the kitchenette to be good.

Is there a pool at Candlewood Suites Rocky Mount An Ihg Hotel?

Yes, there is a pool on-site at the property. Outdoor pool.

Testimonials:

Testimonials icon
"This is one of the best services I have seen so far on the internet. I was placed in charge of the hotel and park for our Family Reunion in September and in 2 weeks I was able to meet with several Sales Personnel at many different hotels. They were prompt responding directly from you Website. I will recommend this service to anyone planning a big event." K.B. - Milwaukee, WI

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