Holiday Inn Hotel & Suites Charleston West by IHG

Overview
400 2nd Ave., South Charleston, WV 25303 United States
Near Jefferson Park
Call to book 1-800-219-2797 by Res.ai
Group Sales: 1-800-906-2871
AI Insight

This hotel offers a variety of amenities including a bar/lounge, gym, pool, spa, and a restaurant. Additionally, it provides free WiFi/internet access and is pet-friendly.

Trusted

We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Highlights
Free WiFi
Breakfast available (surcharge)
Free RV, bus, truck parking
Fitness facilities
Select your room
5.0
06-Mar-2026
"Clean friendly staff"

Hotel is clean, has restaurant/bar onsite, staff is friendly and helpful, heated pool. Our go to hotel when in Charleston.

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Mar 05 to Fri Mar 06 2026 at a $162.00 average nightly rate.
5.0
25-Feb-2026
"Great stay friendly and clean"

We completely enjoyed our stay! Very friendly staff and hotel was very clean and welcoming!

(Individual traveler, booked 1 room)
Verified Review, stayed from Sun Feb 22 to Mon Feb 23 2026 at a $129.00 average nightly rate.
4.0
08-Feb-2026
"Fantastic place to stay"

We had to pick a place to stay in Charleston West Virginia due to a family member having a serious surgery. This hotel we saw has a three star and we decided to stay with yuens. The room was really clean, staff was super nice. Breakfast was wonderful and glad it was hot. We also loved the huge TV in the room. Bed was very comfortable pillows too. Thank you for the kindness!

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Feb 05 to Sun Feb 08 2026 at a $127.32 average nightly rate.
5.0
01-Sep-2025
"Another great stay."

Have stayed here when going through Charleston for years. Pet friendly is a must and great accommodations are a plus.Very clean

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Aug 29 to Sat Aug 30 2025 at a $177.99 average nightly rate.
5.0
20-Aug-2025
"Great place to stay."

Easy checking in and checking out; room was nice and clean.

(Individual traveler, booked 1 room)
Verified Review, stayed from Mon Aug 18 to Wed Aug 20 2025 at a $112.49 average nightly rate.
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Check-In 3:00 PM - anytime

Check-Out 12:00 PM

Year of Last Renovation: 2012

Floors: 6

Rooms: 150

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 129

Suites: 20

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 1

Dist. to Food/Bars: 5.0 Mi

Dist. to 24hr Restaurant: 0.5 Mi

Dist. to Nearest Gym: 2.0 Mi

Nightly Parking: 0.00

Total Taxes: 13.00%

Total Misc Fees: $0.00 USD

Cancellation: 48 hours prior to arrival

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • 24-hour front desk
  • ATM/banking
  • Arcade/game room
  • Ballroom
  • Banquet hall
  • Barbecue grill(s)
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Business center
  • Check In: 3:00 PM - anytime
  • Check Out: 12:00 PM
  • Coin laundry on site
  • Computer station
  • Concierge services
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • Elevator
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Food and water bowls
  • Free RV, bus, truck parking
  • Free WiFi
  • Free airport transportation
  • Free area shuttle
  • Free self parking
  • Gas grill
  • Gift shops or newsstand
  • Golfing nearby
  • Handrails in stairways
  • Housekeeping on request
  • LGBTQIA+ friendly
  • Laundry facilities
  • Luggage storage
  • Maximum number of pets per room 2
  • Meeting rooms
  • Multilingual staff
  • No accessible airport shuttle
  • No accessible shuttle
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Number of restaurants - 1
  • Outdoor furniture
  • Pet max weight (per pet) in kg is 45
  • Pet max weight (per pet) in lb is 100
  • Pets allowed
  • Pets cannot be left unattended
  • Picnic area
  • Pool hoist on site
  • Pool sun loungers
  • Porter/bellhop
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Reception hall
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sign language-capable staff
  • Stair-free path to entrance
  • Television in common areas
  • Terrace
  • Vending machine
  • Visual alarms in hallways
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Contactless check-in is available

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Cashless transactions are available

Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations

Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties

Free high-speed internet access

Restaurants and bars on-site with good food and drinks for all ages

Indoor or Outdoor swimming pools based on location

Great exercise facilities

Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Day 1

Breakfast First Watch - A trendy breakfast spot offering a variety of healthy options. Located 0.8 miles from the hotel.
Lunch Pies & Pints - A local favorite known for their gourmet pizzas and craft beers. Located 1.5 miles from the hotel.
Dinner Bluegrass Kitchen - A popular farm-to-table restaurant serving delicious American cuisine. Located 1.2 miles from the hotel.
Activity Clay Center for the Arts and Sciences - Explore the art galleries, catch a live performance, or visit the interactive science exhibits. Located 2.3 miles from the hotel.

Day 2

Breakfast Tudor's Biscuit World - A beloved local chain known for their delicious biscuits and breakfast sandwiches. Located 1.1 miles from the hotel.
Lunch Black Sheep Burrito & Brews - Enjoy creative burritos and a wide selection of craft beers. Located 2.8 miles from the hotel.
Dinner Laury's Restaurant - A family-owned Italian restaurant serving classic dishes in a cozy atmosphere. Located 3.7 miles from the hotel.
Activity West Virginia State Capitol - Take a guided tour of the beautiful state capitol building and learn about the state's history. Located 4.2 miles from the hotel.

Day 3

Breakfast Starbucks - Start your day with a cup of coffee and a quick breakfast at this popular chain. Located 0.5 miles from the hotel.
Lunch Dem 2 Brothers and A Grill - Enjoy delicious BBQ dishes and homemade sides at this local favorite. Located 3.9 miles from the hotel.
Dinner Bridge Road Bistro - A fine dining restaurant offering a seasonal menu with a focus on local ingredients. Located 5.6 miles from the hotel.
Activity Haddad Riverfront Park - Take a leisurely stroll along the Kanawha River and enjoy the scenic views. Located 2.1 miles from the hotel.

FAQs about Holiday Inn Hotel & Suites Charleston West by IHG

What time is check in?

Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Holiday Inn Hotel & Suites Charleston West by IHG have?

There are 150 rooms in the property.

Is there any meeting space at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Holiday Inn Hotel & Suites Charleston West by IHG?

Complimentary hot breakfast buffet 7 days a week.

Is there a gym at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there is a pool on-site at the property.

Is Holiday Inn Hotel & Suites Charleston West by IHG pet friendly?

Yes, pets are allowed. $25.00 per pet, per night, 2 pet maximum. Pets under 50 pounds are welcome.

Is there shuttle service at Holiday Inn Hotel & Suites Charleston West by IHG?

Yeager Regional Airport (CRW) is an 8 minute drive, one-way. We offer a FREE shuttle. A one-way ride in a taxi costs about $20.00.

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