HOLIDAY INN EXPRESS HOTEL & SUITES GANANOQUE

777 King St. East, Gananoque, ON K7G1H4 Canada (CAN)
2.5 Star Hotel
44.33848-76.14707
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Very Good
4.5/ 5

Based on 323 guest reviews

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  • We have an indoor pool ready for use
  • Free breakfast
  • Avg. Group Discount of 14.7%!
  • Fitness / Gym is on-site
  • 61 rooms in property
  • Check-out: 11:00 AM
  • Group score of 10.0/10
  • 4 conference rooms in property

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Room Types

Check Rates 1 King Bed Deluxe 2 Room Suite
Non-Smoking
Check Rates 1 King Bed Deluxe 2 Room Suite Non-SmokingSavings
Non-Smoking
Check Rates 1 King Bed Executive
Non-Smoking
Check Rates 1 King Bed Executive Non-SmokingSavings
Non-Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates 2 Queen Beds Non-SmokingSavings
Non-Smoking
Check Rates Deluxe
Non-Smoking
Check Rates Deluxe Room
Non-Smoking
Check Rates Deluxe Room Non-SmokingSavings
Non-Smoking
Check Rates Standard Room Non-SmokingSavings
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Suite
Non-Smoking

Local Attractions

St. Lawrence River, Thousand Islands, 1000 Islands Play House, Gananoque Boat Line, Skydeck, OLG Casino, Fort Henry, Haunted Walks.

Map / Landmarks Near Holiday Inn Express Hotel & Suites Gananoque

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Verified Reviews of Holiday Inn Express Hotel & Suites Gananoque

Below are the verified reviews from guests that we have booked recently:
"Great Experience"
Overall Score5.0/ 5
The hotel was very clean and accommodating. Would definitely stay there again.
(Group coordinator, booked 17 rooms), from US flag
01-Dec-2014 Verified Review, stayed from Wed Nov 19 to Thu Nov 20 2014 at a C$89.00 group rate.
Response from Management on 03-Dec-2014:
Hi Tina, Thank you for your lovely review. We enjoyed hosting your group. We look forward to sharing our hospitality with you again.

Summary of Verified Reviews

Summary of 551 verified reviews

87
Excellent

Excellent business hotel. Easily accessible by car and close to shopping areas. Excellent sauna and fitness area. Clean hotel facilities. Popular among families.

“Good internet” “Air condition was very good”

Excellent Overall Ranking Top 1% in city
Excellent Business Hotel Top 1% in city
Excellent City Hotel Top 1% in city
Most Comfortable In City
Best Rooms In City

Good to know

  • Spacious rooms

    “Roomy bathroom” “Room feel spacious”

  • Friendly service

    “Desk were very courteous and helpful” “Staff was friendly and helpful”

  • Clean hotel facilities

    “Clean carpets” “Good clean hotel”

  • Fair breakfast prices

    “Free hot breakfast” “Complimentary breakfast”

Review highlights

WiFi

100/100
13 reviews

Fast and cheap WiFi.

“Free high speed internet” “Good internet” “Wifi was provided”

Location

91/100
76 reviews

Great location. Reasonably central, close to sightseeing and shopping. Excellent parking and car access.

“Close to the boat cruises” “Tourist attractions are also quite near” “Lot of stores are near by”

Service

89/100
151 reviews

Service is professional and friendly.

“Staff excellent” “Desk were very courteous and helpful” “Great front desk staff”

Breakfast

83/100
120 reviews

Great and affordable breakfast.

“Excellent Hot breakfast” “Breakfast room was large” “Best breakfast choices”

Comfort

82/100
90 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Bad air conditioning.

“Beds are very comfortable” “Air condition was very good” “Roomy bathroom”

Room

73/100
166 reviews

New rooms with exceptional minibars. Big, clean rooms, with great beds and decent TVs. Large, so-so bathroom. Substandard A/C and furniture.

“Amazing amenities” “Beds are very comfortable” “Air condition was very good”

Vibe

68/100
30 reviews

Decent vibe. Relatively friendly Atmosphere. Modern Hotel. Good for business people. Good choice for a city trip.

“Enjoyable experience” “Friendly atmosphere” “Funky smell”

Ranked top 1% by couples, with a score of 87

Good to know

  • Rather comfortable

    “Beds are very comfortable” “Air condition was very good”

  • Comfortable beds

    “Nice matress” “Comfortable beds”

  • Friendly service

    “Desk were very courteous and helpful” “Staff was friendly and helpful”

  • Fantastic service

    “Staff excellent” “Desk were very courteous and helpful”

Review highlights

Location

92/100
11 reviews

Great location.

“Close to the boat cruises” “Tourist attractions are also quite near” “Lot of stores are near by”

Service

89/100
39 reviews

Friendly service and great reception.

“Staff excellent” “Desk were very courteous and helpful” “Great front desk staff”

Comfort

84/100
23 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Beds are very comfortable” “Air condition was very good” “Roomy bathroom”

Breakfast

82/100
27 reviews

Tasty breakfast.

“Excellent Hot breakfast” “Breakfast room was large” “Best breakfast choices”

Room

73/100
44 reviews

Spacious, clean, but poorly-maintained rooms with great beds.

“Amazing amenities” “Beds are very comfortable” “Air condition was very good”

Vibe

72/100
5 reviews

Awesome vibe.

“Welcoming atmosphere” “Enjoyable experience” “Funky smell”

Wellness

67/100
5 reviews

Sufficient wellness & sports facilities.

“No hot tub”

Ranked top 1% by families, with a score of 83

Good to know

  • Modern Hotel

    “New property” “Comfortable, modern & efficient hotel”

  • Great location

    “Close to the boat cruises” “Tourist attractions are also quite near”

  • Clean rooms

    “Rooms were very clean” “Rooms are clean”

  • Clean hotel facilities

    “Clean carpets” “Good clean hotel”

Review highlights

Service

89/100
26 reviews

Friendly service and great reception.

“Staff excellent” “Desk were very courteous and helpful” “Great front desk staff”

Location

88/100
20 reviews

Great location.

“Close to the boat cruises” “Tourist attractions are also quite near” “Lot of stores are near by”

Breakfast

82/100
19 reviews

Tasty breakfast.

“Excellent Hot breakfast” “Breakfast room was large” “Best breakfast choices”

Comfort

78/100
14 reviews

Great sized rooms, very comfortable with wonderful beds.

“Beds are very comfortable” “Air condition was very good” “Roomy bathroom”

Room

70/100
31 reviews

Acceptable rooms; big, clean, and with great beds.

“Fridge was not working” “Thermostat was not working” “Noisy AC unit”

Vibe

70/100
7 reviews

Awesome vibe. Modern Hotel.

“Welcoming atmosphere” “Enjoyable experience” “Funky smell”

Good to know

  • Poor dining experience

  • Great menu

    “Fine dining”

  • Spacious rooms

    “Roomy bathroom” “Room feel spacious”

  • Great reception

    “Desk were very courteous and helpful” “Front staff was friendly”

Review highlights

Location

91/100
13 reviews

Great location.

“Close to the boat cruises” “Tourist attractions are also quite near” “Lot of stores are near by”

Service

89/100
15 reviews

Friendly service and great reception.

“Staff excellent” “Desk were very courteous and helpful” “Great front desk staff”

Comfort

85/100
14 reviews

Large, comfortable rooms.

“Beds are very comfortable” “Air condition was very good” “Roomy bathroom”

Breakfast

84/100
17 reviews

Tasty breakfast.

“Excellent Hot breakfast” “Breakfast room was large” “Best breakfast choices”

Room

77/100
21 reviews

Spacious rooms.

“Amazing amenities” “Beds are very comfortable” “Air condition was very good”

Pool

71/100
6 reviews

Great pool.

“Large pool” “Pool was nice” “Nice pool”

Food

68/100
11 reviews

Menu was great, however the overall dining experience is poor.

“Do not have a restaurant” “Fresh fruit” “Fine dining”

Amenities

56/100
6 reviews

Average hotel building.

“Close to the bicycle” “Clean carpets” “New property”

Good to know

  • Great room

    “Amazing amenities” “Beds are very comfortable”

  • Tasty breakfast

    “Excellent Hot breakfast” “Breakfast room was large”

  • Great location

    “Close to the boat cruises” “Tourist attractions are also quite near”

Review highlights

Location

90/100
5 reviews

Great location.

“Close to the boat cruises” “Tourist attractions are also quite near” “Lot of stores are near by”

Breakfast

82/100
5 reviews

Tasty breakfast.

“Excellent Hot breakfast” “Breakfast room was large” “Best breakfast choices”

Room

75/100
6 reviews

Great room.

“Amazing amenities” “Beds are very comfortable” “Air condition was very good”

Review highlights

Comfort

84/100
3 reviews

Rather comfortable.

“Beds are very comfortable” “Air condition was very good” “Roomy bathroom”

Room

77/100
3 reviews

Great room.

“Amazing amenities” “Beds are very comfortable” “Air condition was very good”

Good to know

  • Friendly service

    “Desk were very courteous and helpful” “Staff was friendly and helpful”

  • Clean hotel facilities

    “Clean carpets” “Good clean hotel”

  • Spacious rooms

    “Roomy bathroom” “Room feel spacious”

  • Fair breakfast prices

    “Free hot breakfast” “Complimentary breakfast”

Review highlights

WiFi

100/100
11 reviews

Fast and cheap WiFi.

“Free high speed internet” “Good internet” “Wifi was provided”

Location

90/100
58 reviews

Great location. Reasonably central, close to sightseeing and shopping. Excellent parking and car access.

“Close to the boat cruises” “Tourist attractions are also quite near” “Lot of stores are near by”

Service

89/100
130 reviews

Service is professional and friendly.

“Staff excellent” “Desk were very courteous and helpful” “Great front desk staff”

Breakfast

82/100
97 reviews

Great and affordable breakfast.

“Excellent Hot breakfast” “Breakfast room was large” “Best breakfast choices”

Comfort

78/100
68 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Bad air conditioning.

“Beds are very comfortable” “Air condition was very good” “Roomy bathroom”

Vibe

71/100
23 reviews

Awesome vibe. Modern Hotel.

“Welcoming atmosphere” “Enjoyable experience” “Funky smell”

Room

69/100
133 reviews

Standard rooms with typical TV's. Tidy, spacious rooms with excellent beds and decent minibars. The bathrooms are large but otherwise not very good. Substandard A/C and furniture.

“Without AC” “Pillows too soft” “Fridge was not working”

Ranked top 1% by couples, with a score of 89

Good to know

  • Spacious rooms

    “Roomy bathroom” “Room feel spacious”

  • Awesome vibe

    “Welcoming atmosphere” “Enjoyable experience”

  • Friendly service

    “Desk were very courteous and helpful” “Staff was friendly and helpful”

  • Rather comfortable

    “Beds are very comfortable” “Air condition was very good”

Review highlights

Location

92/100
7 reviews

Great location.

“Close to the boat cruises” “Tourist attractions are also quite near” “Lot of stores are near by”

Service

89/100
33 reviews

Friendly service.

“Staff excellent” “Desk were very courteous and helpful” “Great front desk staff”

Comfort

82/100
15 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Beds are very comfortable” “Air condition was very good” “Roomy bathroom”

Breakfast

81/100
21 reviews

Tasty breakfast.

“Excellent Hot breakfast” “Breakfast room was large” “Best breakfast choices”

Vibe

72/100
5 reviews

Awesome vibe.

“Welcoming atmosphere” “Enjoyable experience” “Funky smell”

Room

71/100
34 reviews

Large, clean rooms with excellent beds.

“Amazing amenities” “Beds are very comfortable” “Air condition was very good”

Wellness

67/100
5 reviews

Sufficient wellness & sports facilities.

“No hot tub”

Ranked top 1% by families, with a score of 84

Good to know

  • Great location

    “Close to the boat cruises” “Tourist attractions are also quite near”

  • Clean rooms

    “Rooms were very clean” “Rooms are clean”

  • Clean hotel facilities

    “Clean carpets” “Good clean hotel”

  • Comfortable beds

    “Nice matress” “Comfortable beds”

Review highlights

Service

90/100
21 reviews

Friendly service.

“Staff excellent” “Desk were very courteous and helpful” “Great front desk staff”

Location

88/100
13 reviews

Great location.

“Close to the boat cruises” “Tourist attractions are also quite near” “Lot of stores are near by”

Cleanliness

87/100
16 reviews

Clean hotel facilities. Clean rooms.

“Clean carpets” “Rooms were very clean” “Clean hotel”

Breakfast

82/100
13 reviews

Tasty breakfast.

“Excellent Hot breakfast” “Breakfast room was large” “Best breakfast choices”

Comfort

77/100
10 reviews

Comfortable rooms and beds.

“Beds are very comfortable” “Air condition was very good” “Roomy bathroom”

Room

71/100
23 reviews

Rooms are spotless with comfy beds.

“Amazing amenities” “Beds are very comfortable” “Air condition was very good”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Hotel & Suites Gananoque

4.5 out of 5. Based on 323 guest reviews , Very Good

Property Description

The Quality Excellence award winner and newly re-launched, Holiday Inn Express & Suites Gananoque / 1000 Islands was built in 2005 making it Gananoque's newest hotel. This hotel features 61 rooms with interior corridors, elevator, indoor pool, sauna, fitness center and breakfast room. The 1000 Islands' OLG Casino is located just down the street from us. Our dedicated banquet services meticulously execute every detail to create your most memorable event. Known for exemplary meetings and banquet services, the Holiday Inn Express and Suites also offers a multitude of flexible venues including a boardroom for 15 people to multiple meeting conference space for up to 200 people. Don't forget all overnight guests of the hotel also are entitled to our complimentary Express Start Breakfast buffet which features delicious hot items such as cheesy omelets, fluffy scrambled eggs, Bacon and Sausages along with our continental items. The Holiday Inn Express & Suites Gananoque has been rated a 4 in the Green Key Eco-Rating Program. We care about the environment and we participate in "Conserving for Tomorrow" an effort developed to save the world's natural resources and to protect our environment. This program is estimated to save thousands of gallons of water and hundreds of gallons of detergent annually at each participating property. In addition we, encourage the following: • Recycle paper, aluminum, cardboard and other items where possible • Look for opportunities to buy more environmentally friendly products • Provide smoke-free guestrooms and hotel common areas • Use of more environmentally friendly cleansers and detergents • Change linens every three days or upon request and towels only as needed when guests stay more than one night. • Reusable or recyclable meeting supplies

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2010
Floors: 4
Rooms: 61
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 61
Handicap Rooms: 2
Suites: 14
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 4 View Spaces
Meeting Space: 2723 sq. feet
Banquet Space: Holds 100 people
Dist. to Food/Bars: 2.0 Km
Dist. to 24hr Restaurant: 0.3 Km
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
Individual 24 hours prior to arrival. Group 30 days prior to arrival in writting.
Nightly Parking: $0.0
Typical Group Deposit: $500.00
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Food and Beverage Tax: 13.00%
Food and Beverage Service Charge: 15.00%
Banquet Bartender Fees: 15.00 Per Hour
Avg. Continental Breakfast Cost: 12.00 Per Person
Avg. Plated Breakfast Cost: 20.00 Per Person
Avg. Buffet Breakfast Cost: 15.00 Per Person
Avg. Plated Lunch Cost: 20.00 Per Person
Avg. Buffet Lunch Cost: 20.00 Per Person
Avg. Plated Dinner Cost: 35.00 Per Person
Avg. Buffet Dinner Cost: 32.00 Per Person
Morning Break Cost: 5.00 Per Person
Afternoon Break Cost: 5.00 Per Person
Banquet Gallon of Coffee: 20.00 Per Item
Banquet Soda: 2.00 Per Item
Banquet Bottled Water: 2.00 Per Item

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pets are permitted with a fee. Availability is restricted to ground level rooms only. Pets may not be left unattended in the room for any period of time. Fee $ 15.00 CAD per night Service animals allowed


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV room

Airport & Shuttle Information

Kingston /Norman Rogers Airport: 1114 Len Birchall Way, Kingston - (43 Min - 45.9Km)

Local Shuttle Info: N/A

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free hot buffet breakfast

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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Meeting Rooms and Banquet Rooms at Holiday Inn Express Hotel & Suites Gananoque

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Hotel & Suites Gananoque.

Feel free to use the Holiday Inn Express Hotel & Suites Gananoque meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gananoque event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Grande Room 60 x 30 x 10 1800 150/150 105 75 43 51 43 11/9 200 180 180
Close This

Grande Room

Overhead Projector, LCD Projector, Laser Pointer, Desk Top Sound System with Picrophones, PA System, Event Barbeque. Pads and Pens available upon request.
Room Type:
Ballroom
Total Size:
1800 Sq. Feet
Dimensions:
60 x 30 x 10 Ft.
Floor Level:
1 Below Ground
Power Outlets:
14
Columns:
1
Windows:
0
Natural Light?:
No
Obstructions?
Yes
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
C$764.50 CAD
Prioity Club Meeting Rewards available at this location. Please inquire for details.
Grande Room Meeting Space Thumbnail 1
Grande Room Meeting Space Thumbnail 2
Photo of Grande Room
The Islander Room 24 x 27 x 10 648 54/54 38 27 16 19 16 4/3 72 65 65
Close This

The Islander Room

Room Type:
General Meeting Room
Total Size:
648 Sq. Feet
Dimensions:
24 x 27 x 10 Ft.
Floor Level:
1 Below Ground
Power Outlets:
7
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
C$324.50 CAD
Prioity Club Meeting Rewards available at this location. Please inquire for details.
Photo of The Islander Room
The Board Room 25 x 11 x 10 275 --/-- -- -- -- -- 15 --/-- -- -- --
Close This

The Board Room

Room Type:
Boardroom
Total Size:
275 Sq. Feet
Dimensions:
25 x 11 x 10 Ft.
Floor Level:
1 Below Ground
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
C$165.00 CAD
Prioity Club Meeting Rewards available at this location. Please inquire for details.
Photo of The Board Room

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