Now Sapphire Riviera Cancun

Sm 11 Mz09 Lote 10, Cancun Mexico (MEX)
4 Star Luxury Property
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Very Good

Based on 9963 guest reviews

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  • Includes an outdoor swimming pool
  • The Avg. Group Discount is 13.8%!
  • Gym is available on property
  • 488 rooms in property
  • 3 floors in hotel
  • 488 suites in hotel
  • Check-in: 3:00 PM
  • Hotel has an eco-friendly policy
  • Group score of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Tulum, Coba, Chichen Itza, Xcaret, Xel-Ha, Isla Mujeres Island, Cozumel Island
4.5 out of 5. Based on 9963 guest reviews

Property Description

Accommodations:488 Jr Suites including NEW Categories such our unique Swimout Ocean Front & Family SuitesHotel recently Enhanced in 2019 including All Rooms Totally Renovated and a New Water Park

Green Sustainability

Rainforest Alliance Verified

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2019
Floors: 3
Rooms: 488
Corridors: All Rooms Have Interior Hallways
Suites: 488
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 8000 sq. feet
Banquet Space: Holds 200 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Pool Info:
1 main Spectacular Pool and 3 more outdoor
Ownership: CARIBECAN GmbH Neugasse 7, 3rd floor 6300 Zug, Switzerland Nif: CHE-115.731.774 MWST
Policies / Expenses
ALL Groups must be contracted and prepaid and cancellations / attritions Depends on group size and conditionsNote.- the minimum rooms paid to get a comp room or free upgrade is 15 paid rooms (maximum 3 comp rooms)
Nightly Parking: Free
Typical Group Deposit: 25%
Total Taxes: 16.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 16.00%
Occupancy Tax: 3.00%
VAT: Value Added Tax: 16.00 VAT % Inclusive
GST: Goods and Services Tax: 16.00 GST %
Food and Beverage Tax: 16.00%
Audio Visual Tax: 16.00%

Amenities / Features

  • Air conditioning
  • Alarm clock
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Child facilities
  • Clothes drying
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Mixed dorms
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court
  • Terrace
  • TV room
  • Voicemail

Airport & Shuttle Information

Cancun International Airport / CUN11 miles / 15 minutesNo shuttle; $65 usd

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Unlimited Luxury (ALL INC)

Pet Friendly?

Sorry, pets are not allowed.

Parking Info


Internet / WiFI


Cleaning Policies


FAQs about Now Sapphire Riviera Cancun

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Now Sapphire Riviera Cancun have?

There are 488 rooms in the property.

Is there any meeting space at Now Sapphire Riviera Cancun?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Now Sapphire Riviera Cancun?

Unlimited Luxury (ALL INC)

What parking is available at Now Sapphire Riviera Cancun?


How much does internet cost?


Is there a gym at Now Sapphire Riviera Cancun?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Now Sapphire Riviera Cancun?

Yes, there is a pool on-site at the property. 1 main Spectacular Pool and 3 more outdoor.


Testimonials icon
"The ease of finding what I was looking for was excellent. My customer service representative was very helpful. In the future if I have a need for this type of service, I would come back." J.W. - Baltimore, MD

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