HOLIDAY INN EXPRESS GATWICK CRAWLEY

Haslett Ave. The Squareabout Crawley, Crawley RH101UA United Kingdom (GBR)
3.0 Star Downtown Hotel
51.11432 -0.17121
Check availability
Very Good
4.0/ 5

Based on 598 guest reviews

Show Guest Reviews
  • Free comp. breakfast
  • The Avg. Group Saves 9.6%!
  • Hotel has 138 rooms
  • 3 floors in property
  • Check in time: 14.00
  • Check out time: 12.00
  • Group booking rating of 6.0/10

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Room Types

Check Rates 1 Double Bed
Non-Smoking
Check Rates 1 Double Bed and 1 Sofa Bed
Non-Smoking
Check Rates 1 Double Bed and 1 Sofa Bed Non-SmokingSavings
Non-Smoking
Check Rates 1 Double Bed Non-SmokingSavings
Non-Smoking
Check Rates 2 Single Beds
Non-Smoking
Check Rates 2 Single Beds Non-SmokingSavings
Non-Smoking
Check Rates Room 1 Double Bed
Non-Smoking
Check Rates Room 1 Double Bed Park Stay and Go
Non-Smoking
Check Rates Room 1 Double Bed with Sofa Bed
Non-Smoking
Check Rates Room 1 Double Bed with Sofa Bed Park Stay and Go
Non-Smoking
Check Rates Room 2 Single Beds
Non-Smoking
Check Rates Room 2 Single Beds Park Stay and Go
Non-Smoking
Check Rates Rooms Are Fully Air Conditioned Wit H An Ensuite Shower Room with Walk in Power Sho Wer Free Tea and
Non-Smoking
Check Rates Standard Room Park Stay and Go
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Standard RoomSavings
Non-Smoking

Local Attractions

Crawley's most popular attractions are just minutes away from our hotel’s location with easy access to the roads or public transportation. The hotel is within easy reach of Gatwick Airport and Horsham, East Grinstead, Haywards Heath, Reigate & Redhill and Brighton with the beautiful Sussex coast. Nearby Attractions are: Hawth Theatre (0.65 KM / 0.4 MI) County Mall Shopping Centre (1.28 KM / 0.8 MI ) K2 Leisure Centre (1.67 KM / 1.04 MI) - Estimated journey time of: 4 minute(s) Crawley Leisure Park (2 KM / 1.5 MI) Crawley Town Football Ground (2.53 KM / 1.57 MI) - Estimated journey time of: 5 minute(s) Tilgate Forest Golf Centre (2.65 KM / 1.64 MI) Crawley Museum Centre (3.05 KM / 1.90 MI ) Hickstead Showground (18.02 KM / 11.2 MI ) Hever Castle (25.69 KM / 15.96 MI ) Chessington World of Adventures (35.45 KM / 22.03 MI ) Brighton (37.01 KM / 23.00 MI ) Thorpe Park (54.4 KM / 33.8 MI ) London (62.76 KM / 39.00 MI )

Verified Reviews of Holiday Inn Express Gatwick Crawley

Below are the verified reviews from guests that we have booked recently:
"Very Helpful"
Overall Score4.0/ 5
I booked 12 rooms here for a party travelling out from Gatwick early morning. Very helpful staff and the usual good quality HI express rooms. Very comfortable as is the bathroom. Good size towels and comfortable beds. It is surrounded on all four sides by a road (it's on a big roundabout), but even so my room was quiet and I couldn't hear the cars. Would stay again.
(Group coordinator, booked 12 rooms), from US flag
27-Oct-2015 Verified Review, stayed from Tue Oct 20 to Wed Oct 21 2015 at a £65.00 group rate.

Summary of Verified Reviews

Good to know

  • Poor beds

    “Thin mattress” “Sofa bed was broken”

  • Accessible parking

    “Ample on-site parking” “Plenty of car parking”

  • Poorly-maintained rooms

    “Fan not working” “Basin did not work”

  • Clean hotel facilities

    “Very nice clean hotel” “Nice clean hotel”

Review highlights

Value

92/100
213 reviews

Best value for money. Restaurant and breakfast are well priced. Free internet.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Location

92/100
292 reviews

Great location. Parking is good and affordable. Near public transport, airport, and train station. Near to the city centre with good shopping options nearby. Reasonably accessible by car.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Service

85/100
410 reviews

Service is professional and cheery, especially reception and housekeeping.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

WiFi

79/100
59 reviews

Fast and cheap WiFi.

“Wifi excellent” “Included wifi” “WIFI is free”

Room

57/100
550 reviews

Decent rooms with standard TV's, but substandard maintenance. Old furniture, uncomfortable beds, and no air conditioning. Modern, tidy rooms. Decently-clean rooms with spacious bathrooms.

“Size of the room excellent” “Modern clean accomodation” “Mattress was too soft”

Breakfast

51/100
385 reviews

Affordable, fairly tasty breakfasts.

“Dry croissants” “Cooked breakfast very average” “Breakfast table to be cleaned”

Bar

49/100
42 reviews

Bar is not good.

“Very little coffee” “Not enough tea/coffee” “Adequate but not fancy pub”

Food

49/100
161 reviews

Awful dining experience, overall, with particularly poor pork dishes. Great, well priced menu with excellent snacks. Desserts, fruits and sides are awful. Tasteless vegetables.

“Fruits looked old” “No evening meal” “No bacon hash”

Comfort

46/100
298 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Spacious bathroom.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Ranked top 53% by couples, with a score of 78

Good to know

  • Fair breakfast prices

    “Reasonable cooked breakfast” “Included eggs and sausage”

  • Affordable parking

    “Free car parking” “Free car park”

  • Spacious bathroom

    “Huge shower” “Large shower”

  • Clean hotel facilities

    “Very nice clean hotel” “Nice clean hotel”

Review highlights

Value

93/100
53 reviews

Best value for money. Fair breakfast prices. Free internet.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Location

92/100
69 reviews

Great location. Parking is good and affordable. Close to the train station and the airport.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

WiFi

82/100
11 reviews

Fast and cheap WiFi.

“Wifi excellent” “Included wifi” “WIFI is free”

Service

79/100
110 reviews

Efficient, friendly service with a nice reception.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Bar

55/100
13 reviews

Standard bar.

“Friendly Tea coffee” “Quiet drink” “Pub open till late”

Room

54/100
144 reviews

Adequate, clean, and new rooms. Badly-maintained rooms with poor beds. Large, so-so bathroom.

“Brilliant shower” “Excellent interconnecting rooms” “Modern clean accomodation”

Food

49/100
53 reviews

Food is not good. Pork dishes are not good.

“Fruits looked old” “No evening meal” “No bacon hash”

Breakfast

46/100
104 reviews

Breakfast affordable but not so tasty.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast was awful”

Comfort

46/100
71 reviews

Not very comfortable, with bad beds. Not too much noise, and spacious bathrooms.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Ranked top 45% by families, with a score of 77

Good to know

  • Train station is close

    “Two train stations within close proximity” “Within walking distance of the train”

  • Good access to airport

    “Very convenient for Gatwick airport” “Close to international airport”

  • Clean hotel facilities

    “Very nice clean hotel” “Nice clean hotel”

  • Great reception

    “Excellent welcome at reception” “Efficient check in and out”

Review highlights

Location

93/100
49 reviews

Great location and easy parking. Close to the train station and the airport.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Service

91/100
53 reviews

Professional service and good reception.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

WiFi

83/100
7 reviews

Good internet service.

“Wifi excellent” “Included wifi” “WIFI is free”

Bar

51/100
4 reviews

Standard bar.

“Friendly Tea coffee” “Quiet drink” “Close to the pub”

Breakfast

47/100
71 reviews

Bad breakfast.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast was awful”

Room

46/100
112 reviews

Badly-maintained rooms with poor beds. Clean rooms of a decent size with standard bathrooms.

“Dust on the toilet paper” “Shower curtain smelly” “Couch was uncomfortable”

Food

42/100
24 reviews

Food is not good. Pork dishes are not good.

“Fruits looked old” “No evening meal” “No bacon hash”

Comfort

38/100
80 reviews

Not very comfortable, with bad beds. Average noise and size.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Ranked top 26% by solo travelers, with a score of 79

Good to know

  • Free internet

    “Included wifi” “WIFI is free”

  • New rooms

    “Modern clean accomodation” “Modern family room”

  • Good internet service

    “Wifi excellent” “Included wifi”

  • Clean rooms

    “Modern clean accomodation” “Room clean and comfortable”

Review highlights

Location

92/100
26 reviews

Great location near the airport. Accessible parking.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Cleanliness

88/100
22 reviews

Clean rooms.

“Immaculately clean bedroom” “Modern clean accomodation” “Room clean and comfortable”

Service

85/100
40 reviews

Efficient, friendly service with a nice reception.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

WiFi

77/100
12 reviews

Fast and cheap WiFi.

“Wifi excellent” “Included wifi” “WIFI is free”

Room

64/100
48 reviews

New, clean, rooms with decent bathrooms. Badly-maintained rooms with poor beds.

“Brilliant shower” “Excellent interconnecting rooms” “Modern clean accomodation”

Breakfast

48/100
26 reviews

Bad breakfast.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast was awful”

Food

46/100
18 reviews

Food is not good. Pork dishes are not good.

“Fruits looked old” “No evening meal” “No bacon hash”

Bar

42/100
5 reviews

Bar is not good.

“Very little coffee” “Not enough tea/coffee” “Adequate but not fancy pub”

Ranked top 28% by business travelers, with a score of 79

Good to know

  • Accessible parking

    “Ample on-site parking” “Plenty of car parking”

  • Best value for money

    “Reasonably priced meals and drinks” “Exceptional value for money”

  • Uncomfortable

    “Sofa bed was totally unacceptable” “Noisy air conditioning”

  • Poor beds

    “Thin mattress” “Sofa bed was broken”

Review highlights

Value

93/100
6 reviews

Best value for money.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Cleanliness

91/100
6 reviews

Quite clean.

“Immaculately clean bedroom” “Modern clean accomodation” “Room clean and comfortable”

Location

89/100
8 reviews

Great location and easy parking.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Service

85/100
12 reviews

Friendly service.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Vibe

68/100
6 reviews

Decent vibe.

“Modern clean accomodation” “Nicely laid out accommodation” “New wing”

Room

57/100
13 reviews

Typical rooms, but substandard beds.

“Immaculately clean bedroom” “Excellent shower room” “Excellent interconnecting rooms”

Breakfast

50/100
6 reviews

Bad breakfast.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast was awful”

Comfort

46/100
8 reviews

Not very comfortable, with bad beds.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Good to know

  • Affordable parking

    “Free car parking” “Free car park”

  • Accessible parking

    “Ample on-site parking” “Plenty of car parking”

  • Poor beds

    “Thin mattress” “Sofa bed was broken”

  • Great reception

    “Excellent welcome at reception” “Efficient check in and out”

Review highlights

Value

93/100
10 reviews

Best value for money.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Location

92/100
13 reviews

Great location. Parking is good and affordable.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Service

87/100
11 reviews

Great service, especially at reception.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Room

53/100
15 reviews

Typical rooms, but substandard beds.

“Immaculately clean bedroom” “Modern clean accomodation” “Mattress was too soft”

Breakfast

53/100
12 reviews

Breakfast is average.

“Reasonable cooked breakfast” “Dry croissants” “Breakfast table to be cleaned”

Food

51/100
6 reviews

Food is all right.

“Reasonably priced meals and drinks” “Fruits looked old” “No evening meal”

Comfort

46/100
10 reviews

Not very comfortable, with bad beds.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Good to know

  • Fantastic service

    “Staff were excellent” “Excellent welcome at reception”

Review highlights

Service

85/100
4 reviews

Fantastic service.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Room

53/100
6 reviews

Room is all right.

“Modern clean accomodation” “Shower was broke” “Dust on the toilet paper”

Good to know

  • Poor beds

    “Thin mattress” “Sofa bed was broken”

  • Accessible parking

    “Ample on-site parking” “Plenty of car parking”

  • Poorly-maintained rooms

    “Fan not working” “Basin did not work”

  • Clean hotel facilities

    “Very nice clean hotel” “Nice clean hotel”

Review highlights

Location

94/100
224 reviews

Great location. Parking is good and affordable. Close to the train station and the airport. Near to the city centre with good shopping options nearby. Reasonably accessible by car.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Value

93/100
174 reviews

Best value for money. Restaurant and breakfast are well priced. Free internet.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Service

85/100
344 reviews

Service is professional and cheery, especially reception and housekeeping.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

WiFi

78/100
46 reviews

Fast and cheap WiFi.

“Wifi excellent” “Included wifi” “WIFI is free”

Room

56/100
440 reviews

Decent rooms with standard TV's, but substandard maintenance. Old, uncomfortable furniture and beds. Modern, tidy rooms. Bathrooms are large but dirty.

“Modern clean accomodation” “No shampoo etc” “Mattress was too soft”

Breakfast

50/100
314 reviews

Affordable, fairly tasty breakfasts.

“Reasonable cooked breakfast” “Dry croissants” “Breakfast table to be cleaned”

Food

48/100
133 reviews

Awful dining experience, overall, with particularly poor pork dishes. Great, well priced menu with excellent snacks. Desserts, fruits and sides are awful. Tasteless vegetables.

“Fruits looked old” “No evening meal” “No bacon hash”

Bar

46/100
37 reviews

Bar is not good.

“Very little coffee” “Not enough tea/coffee” “Adequate but not fancy pub”

Comfort

45/100
242 reviews

Not very comfortable, with bad beds. Spacious bathroom.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Ranked top 58% by couples, with a score of 78

Good to know

  • Train station is close

    “Two train stations within close proximity” “Within walking distance of the train”

  • Fair breakfast prices

    “Reasonable cooked breakfast” “Included eggs and sausage”

  • Affordable parking

    “Free car parking” “Free car park”

  • Clean hotel facilities

    “Very nice clean hotel” “Nice clean hotel”

Review highlights

Value

93/100
45 reviews

Best value for money. Fair breakfast prices. Free internet.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Location

92/100
56 reviews

Great location. Parking is good and affordable. Close to the train station and the airport.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

WiFi

82/100
8 reviews

Fast and cheap WiFi.

“Wifi excellent” “Included wifi” “WIFI is free”

Service

80/100
97 reviews

Efficient, friendly service with a nice reception.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Room

53/100
120 reviews

Room is clean and bathroom is alright. Badly-maintained rooms with poor beds.

“Immaculately clean bedroom” “Brilliant shower” “Size of the room excellent”

Bar

52/100
11 reviews

Standard bar.

“Friendly Tea coffee” “Quiet drink” “Not enough tea/coffee”

Food

48/100
44 reviews

Food is not good. Pork dishes are not good.

“Fruits looked old” “No evening meal” “No bacon hash”

Breakfast

46/100
84 reviews

Breakfast affordable but not so tasty.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast was awful”

Comfort

43/100
58 reviews

Room is acceptable, but beds are uncomfortable.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Ranked top 58% by families, with a score of 77

Good to know

  • Good access to airport

    “Very convenient for Gatwick airport” “Close to international airport”

  • Poor beds

    “Thin mattress” “Sofa bed was broken”

  • Pork dishes are not good

    “No bacon hash” “No sausages”

  • Great reception

    “Excellent welcome at reception” “Efficient check in and out”

Review highlights

Location

93/100
32 reviews

Great location near the airport. Accessible parking.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Value

91/100
18 reviews

Best value for money.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Service

89/100
39 reviews

Great service, especially at reception.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Breakfast

46/100
53 reviews

Bad breakfast.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast was awful”

Room

44/100
79 reviews

Badly-maintained rooms with poor beds. Clean rooms of a decent size with standard bathrooms.

“Dust on the toilet paper” “Shower curtain smelly” “Couch was uncomfortable”

Food

41/100
22 reviews

Food is not good. Pork dishes are not good.

“Fruits looked old” “No evening meal” “No bacon hash”

Comfort

39/100
58 reviews

Not very comfortable, with bad beds. Average noise and size.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Ranked top 32% by solo travelers, with a score of 78

Good to know

  • New rooms

    “Modern clean accomodation” “Modern family room”

  • Good internet service

    “Wifi excellent” “Included wifi”

  • Free internet

    “Included wifi” “WIFI is free”

  • Modern Hotel

    “Modern clean accomodation” “New wing”

Review highlights

Location

94/100
21 reviews

Great location and easy parking.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Value

91/100
19 reviews

Best value for money. Free internet.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Cleanliness

88/100
20 reviews

Clean rooms.

“Immaculately clean bedroom” “Modern clean accomodation” “Room clean and comfortable”

Service

85/100
38 reviews

Efficient, friendly service with a nice reception.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

WiFi

77/100
12 reviews

Fast and cheap WiFi.

“Wifi excellent” “Included wifi” “WIFI is free”

Room

63/100
44 reviews

New, clean, rooms with decent bathrooms. Badly-maintained rooms with poor beds.

“Immaculately clean bedroom” “Superb shower” “Size of the room excellent”

Breakfast

49/100
24 reviews

Bad breakfast.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast was awful”

Food

47/100
15 reviews

Food is not good. Pork dishes are not good.

“Fruits looked old” “No evening meal” “No bacon hash”

Bar

42/100
5 reviews

Bar is not good.

“Very little coffee” “Not enough tea/coffee” “Adequate but not fancy pub”

Ranked top 11% by business travelers, with a score of 85

Good to know

  • Accessible parking

    “Ample on-site parking” “Plenty of car parking”

  • Best value for money

    “Reasonably priced meals and drinks” “Exceptional value for money”

  • Uncomfortable

    “Sofa bed was totally unacceptable” “Noisy air conditioning”

  • Great location

    “Easy walk to the shops” “Short distance to the airport”

Review highlights

Value

93/100
6 reviews

Best value for money.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Cleanliness

91/100
6 reviews

Quite clean.

“Immaculately clean bedroom” “Modern clean accomodation” “Room clean and comfortable”

Location

89/100
8 reviews

Great location and easy parking.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Service

86/100
10 reviews

Friendly service.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Vibe

70/100
5 reviews

Decent vibe.

“Modern clean accomodation” “Nicely laid out accommodation” “New wing”

Room

55/100
11 reviews

Room is all right.

“Immaculately clean bedroom” “Superb shower” “Excellent interconnecting rooms”

Breakfast

50/100
6 reviews

Bad breakfast.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast was awful”

Comfort

46/100
6 reviews

Uncomfortable.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Good to know

  • Accessible parking

    “Ample on-site parking” “Plenty of car parking”

  • Poor beds

    “Thin mattress” “Sofa bed was broken”

  • Friendly service

    “Staff very friendly and accommodating” “Hotel staff were friendly and helpful”

Review highlights

Location

91/100
11 reviews

Great location and easy parking.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Service

86/100
10 reviews

Friendly service.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Room

61/100
23 reviews

Bathrooms and room size are acceptable. Poor beds.

“Immaculately clean bedroom” “Excellent shower” “Modern clean accomodation”

Breakfast

52/100
21 reviews

Breakfast is average.

“Dry croissants” “Cooked breakfast very average” “Breakfast table to be cleaned”

Comfort

46/100
11 reviews

Room sizes are okay, but uncomfortable with below average beds.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Good to know

  • Uncomfortable

    “Sofa bed was totally unacceptable” “Noisy air conditioning”

Review highlights

Room

61/100
5 reviews

Room is all right.

“Modern clean accomodation” “Dust on the toilet paper” “Sofa bed was broken”

Breakfast

52/100
7 reviews

Breakfast is average.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast table to be cleaned”

Comfort

51/100
4 reviews

Comfortable.

“Huge shower” “First floor was very quiet” “Sofa bed was totally unacceptable”

Review highlights

Room

59/100
4 reviews

Room is all right.

“Excellent interconnecting rooms” “Excellent shower” “Modern clean accomodation”

Breakfast

47/100
5 reviews

Bad breakfast.

“Dry croissants” “Poor quality COOKED breakfast” “Breakfast was awful”

Good to know

  • Train station is close

    “Two train stations within close proximity” “Within walking distance of the train”

  • Professional service

    “Efficient check in/out” “Hotel works efficiently”

  • Clean rooms

    “Modern clean accomodation” “Room clean and comfortable”

  • Accessible parking

    “Ample on-site parking” “Plenty of car parking”

Review highlights

Location

91/100
24 reviews

Great location and easy parking. Train station is close.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Cleanliness

89/100
20 reviews

Clean hotel facilities. Clean rooms.

“Immaculately clean bedroom” “Modern clean accomodation” “Room clean and comfortable”

Value

86/100
15 reviews

Best value for money.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Service

85/100
27 reviews

Efficient, friendly service with a nice reception.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

WiFi

81/100
6 reviews

Good internet service.

“Wifi excellent” “Included wifi” “WIFI is free”

Room

59/100
41 reviews

Bathrooms and room size are acceptable. Tidy rooms, but unpleasant beds.

“Excellent interconnecting rooms” “Modern clean accomodation” “No shampoo etc”

Breakfast

53/100
18 reviews

Breakfast is average.

“Reasonable cooked breakfast” “Dry croissants” “Breakfast table to be cleaned”

Food

49/100
13 reviews

Food is not good.

“Fruits looked old” “No evening meal” “No bacon hash”

Comfort

47/100
16 reviews

Room sizes are okay, but uncomfortable with below average beds.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Good to know

  • Fantastic service

    “Staff were excellent” “Excellent welcome at reception”

  • Great location

    “Easy walk to the shops” “Short distance to the airport”

  • Quite clean

    “Immaculately clean bedroom” “Modern clean accomodation”

  • Uncomfortable

    “Sofa bed was totally unacceptable” “Noisy air conditioning”

Review highlights

Location

91/100
9 reviews

Great location.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Cleanliness

90/100
4 reviews

Quite clean.

“Immaculately clean bedroom” “Modern clean accomodation” “Room clean and comfortable”

Service

88/100
7 reviews

Fantastic service.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Room

56/100
13 reviews

Room is all right.

“Immaculately clean bedroom” “Excellent shower room” “Excellent accommodation”

Comfort

43/100
7 reviews

Uncomfortable.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Good to know

  • Poor beds

    “Thin mattress” “Sofa bed was broken”

  • Friendly service

    “Staff very friendly and accommodating” “Hotel staff were friendly and helpful”

Review highlights

Location

91/100
5 reviews

Great location.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Service

88/100
9 reviews

Friendly service.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Room

58/100
12 reviews

Typical rooms, but substandard beds.

“Immaculately clean bedroom” “Modern clean accomodation” “No shampoo etc”

Comfort

47/100
9 reviews

Not very comfortable, with bad beds.

“Sofa bed was totally unacceptable” “Noisy air conditioning” “Tiny room”

Review highlights

Location

92/100
7 reviews

Great location.

“Easy walk to the shops” “Short distance to the airport” “Short walk to the train station”

Value

91/100
6 reviews

Best value for money.

“Reasonably priced meals and drinks” “Exceptional value for money” “Great menu and prices”

Service

87/100
5 reviews

Fantastic service.

“Staff were excellent” “Excellent welcome at reception” “Courteous reception staff”

Room

57/100
5 reviews

Room is all right.

“Excellent shower room” “Modern clean accomodation” “Shower was broke”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Gatwick Crawley

4.0 out of 5. Based on 598 guest reviews , Very Good

Property Description

"Our team will be working hard from 23rd November 2015 to mid-April 2016 to bring you 73 newly refurbished bedrooms. During this time there may be some noise and disruption from 10:00hrs 19:00hrs, however there will be no night time works and the hotel is fully open" Holiday Inn Express London Gatwick Crawley offers 138 air-conditioned contemporary rooms. All bedrooms are equipped with power shower, hairdryer, LCD flat screen, hospitality tray, telephone and internet facilities. Licensed Bar and coffee lounge Meeting rooms include the latest technology and are tailored to meet all business needs; all rooms have natural daylight, air-conditioning, wireless and hardwired interent facilities. The hotels is less than 3 miles from the Gatwick Airport and within a mile of the town centre. Also within easy access of many of the local attractions including the Hawth Theatre.

Details / Other Expenses

Check In: 14.00
Check Out: 12.00
Year of Last Renovation: 2014
Floors: 3
Rooms: 138
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 138
Handicap Rooms: 6
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 501 sq. feet
Banquet Space: Holds 50 people
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: 11am -11pm
Ownership: Prashant Vaid
Policies / Expenses
Cancellation:
28 days prior to date of arrival
Nightly Parking: 0
Typical Group Deposit: 25
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
VAT: Value Added Tax: 20.00 VAT % Inclusive
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Avg. Buffet Lunch Cost: 8.00 Per Person (Offered from the Havester)
Avg. Boxed Lunch Cost: 8.00 Per Person (Offered from the Havester)
Avg. Plated Dinner Cost: 11.00 Per Person (Offered from the Havester)
Avg. Buffet Dinner Cost: 11.00 Per Person (Offered from the Havester)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Charge for early check out
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Gatwick Airport is within three miles from the and can be reached within 15 minutes by car. Bus service available from opposite side of the hotel and also taxi's can be arranged at cost of £12

Local Shuttle Info: Shuttle service is available from opposite side of the hotel and runs every 30 minutes. The distance is about 3 miles and the cost per person is £2.50 and travel time is about 20 minutes

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

we offer a complimentary continental breakfast with hot favorites such as Sausages, beans and scrambled eggs.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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Meeting Rooms and Banquet Rooms at Holiday Inn Express Gatwick Crawley

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Gatwick Crawley.

Feel free to use the Holiday Inn Express Gatwick Crawley meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Crawley event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room 20 x 19 x 7 380 --/-- -- 24 24 16 20 --/-- 25 30 --
Close This

Meeting Room

Room Type:
General Meeting Room
Total Size:
380 Sq. Feet
Dimensions:
20 x 19 x 7 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
£125.00 GBP
Full Day Rental:
£195.00 GBP
Evening Rental:
£85.00 GBP
24 Hr. Hold Rental:
£280.00 GBP
Photo of Meeting Room

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