HEATHLANDS HOTEL BOURNEMOUTH

1 Grove Rd., Bournemouth BH13AY United Kingdom (GBR)
2.5 Star Hotel
50.71937-1.86428

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Room Types

Check RatesDouble + Breakfast
Non-Smoking
Check RatesDouble Room
Non-Smoking
Check RatesDouble Standard
Non-Smoking
Check RatesDouble Standard Breakfast and Additional Meal Included
Non-Smoking
Check RatesDouble Standard Breakfast Included
Non-Smoking
Check RatesFamily Room
Non-Smoking
Check RatesFamily Room Standard
Non-Smoking
Check RatesFamily Room Standard Breakfast and Additional Meal Included
Non-Smoking
Check RatesFamily Room Standard Breakfast Included
Non-Smoking
Check RatesRun Of House En Suite Bb
Non-Smoking
Check RatesRun Of House En Suite Best Available Room Only
Non-Smoking
Check RatesStandard Double Room En Suite
Non-Smoking
Check RatesStandard Double Room En Suite Bb
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Check RatesStandard Double Room En Suite Best Available Room Only
Non-Smoking
Check RatesStandard Double Room En Suite Corporate Rate
Non-Smoking
Check RatesStandard Sing En Suite
Non-Smoking
Check RatesStandard Sing En Suite Bb
Non-Smoking
Check RatesStandard Sing En Suite Best Available Room Only
Non-Smoking
Check RatesStandard Sing En Suite Corporate Rate
Non-Smoking
Check RatesStandard Twin Room En Suite
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Check RatesStandard Twin Room En Suite Corporate Rate
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Check RatesSuperior Double En Suite Garden View
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Check RatesSuperior Double En Suite Garden View Bb
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Check RatesSuperior Double En Suite Garden View Best Available Room Only
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Check RatesSuperior Double En Suite Garden View Corporate Rate
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Check RatesSuperior Double Room
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Check RatesSuperior Twin En Suite Garden View
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Check RatesSuperior Twin En Suite Garden View Corporate Rate
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Check RatesTriple Standard Breakfast and Additional Meal Included
Non-Smoking
Check RatesTriple Standard Breakfast Included
Non-Smoking
Check RatesTwin + Breakfast
Non-Smoking
Check RatesTwin Room
Non-Smoking
Check RatesTwin Standard
Non-Smoking
Check RatesTwin Standard Breakfast and Additional Meal Included
Non-Smoking
Check RatesTwin Standard Breakfast Included
Non-Smoking

Summary of Verified Reviews

Summary of 1,791 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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66
Poor

Poor dining experience. Free internet. Good restaurants & bars in the area.

“Close to sea front” “Paid for 3 courses”

Great Beach Hotel Top 14% in city

Good to know

  • TV is not good

    “Poor Television Reception” “TV did not work”

  • Dirty room

    “Stained bed linen” “Stains on the carpet”

  • Poorly-maintained rooms

    “Broken toilet seat” “Broken door lock”

  • Hotel is outdated

    “Very old television” “Dated decoration”

Review highlights

Location

88/100
361 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach. Average parking. Standard parking prices. Poor sightseeing.

“Nearby attractions” “Cheap car parking” “Within walking distance of some restaurants”

Service

78/100
519 reviews

Reception friendly and relatively professional, with great restaurant service. Bad management. Poor bar service. Booking process is sufficient.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Breakfast

57/100
181 reviews

Breakfast is decent but expensive.

“Eggs and hash browns were cold” “Breakfast was not very palatable” “Breakfast included in the price”

Food

54/100
153 reviews

Bad dining experience with uninteresting menus and bad side dishes. Normally priced restaurant.

“Hard working dining room” “Not even a bar snack” “No dinner”

Comfort

49/100
339 reviews

Rooms of average size, but lacking in comfort, with noise issues and poor A/C. So-so beds and bathroom size.

“Shower is tiny” “Wash basin was tiny” “They didn't change bed sheet”

Bar

43/100
65 reviews

Bar is not good. Poor bar service.

“Empty beer” “Shabby bar” “Poor bar service”

Cleanliness

36/100
299 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Stained bed linen” “Dirty towel in cupboard” “Dirty kettle”

Room

31/100
744 reviews

Dirty old rooms with inadequate A/C. Mediocre sized, dirty bathrooms. Rooms adequately-sized with alright beds and some views. Poorly-maintained rooms with crummy furniture and TVs.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Amenities

28/100
169 reviews

Old facilities. Decent hotel grounds and entrance area. Bad architecture.

“Noisy environment” “No working lights” “Shabby decor”

Vibe

27/100
217 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Entrance area is ok. Awesome for a beach holiday.

“Dated decoration” “Very old carpets in the room” “Shabby decor”

WiFi

18/100
72 reviews

WiFi's cheap, but poor quality.

“INTERNET NOT WORKING” “No internet in the rooms” “No Internet in the room”

Ranked top 89% by couples, with a score of 66

Good to know

  • Poor sightseeing

  • Expensive breakfast

    “Expensive breakfast” “Paid for breakfast”

  • Bad air conditioning

    “Fan didn't work” “Tiny fan”

  • Poor bar service

    “No barman” “Poor bar service”

Review highlights

Location

85/100
140 reviews

Great location. Average parking. Beach nearby. Standard parking prices. Poor sightseeing.

“Nearby attractions” “Cheap car parking” “Within walking distance of some restaurants”

Service

77/100
193 reviews

Service is generally friendly, although bar service is poor. Average reception and service professionalism is typical.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Food

57/100
62 reviews

Bad overall dining experience with a bad menu.

“Hard working dining room” “Not even a bar snack” “No starters”

Breakfast

55/100
66 reviews

Decent and moderately priced breakfast.

“Coffee cups filthy” “Eggs and hash browns were cold” “Breakfast included in the price”

Comfort

42/100
131 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Shower is tiny” “Wash basin was tiny” “They didn't change bed sheet”

Bar

39/100
24 reviews

Bar is not good. Poor bar service.

“Empty beer” “Shabby bar” “Poor bar service”

Cleanliness

30/100
119 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Stained bed linen” “Dirty towel in cupboard” “Dirty kettle”

Amenities

28/100
60 reviews

Old facilities. Decent hotel grounds and entrance area. Bad architecture.

“Noisy environment” “No working lights” “Shabby decor”

Room

27/100
278 reviews

Outdated, dirty rooms which are poorly-maintained. Small rooms and dirty bathrooms. Tiny rooms with poor furniture and unacceptable A/C and TV's. View and beds are acceptable.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Vibe

25/100
83 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Entrance area is ok.

“Dated decoration” “Very old carpets in the room” “Shabby decor”

WiFi

18/100
17 reviews

Bad internet service.

“INTERNET NOT WORKING” “No internet in the rooms” “No Internet in the room”

Ranked top 77% by solo travelers, with a score of 70

Good to know

  • Old facilities

    “Old building” “Dated decoration”

  • Bad internet service

    “INTERNET NOT WORKING” “No internet in the rooms”

  • Unstylish Hotel

    “Decor need to be updated” “Very old decor”

  • Bad architecture

    “Decor need to be updated” “Very old decor”

Review highlights

Location

89/100
53 reviews

Great location with good parking availability. Central location close to the beach.

“Nearby attractions” “Cheap car parking” “Within walking distance of some restaurants”

Service

77/100
84 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Value

73/100
49 reviews

Best value for money.

“Price excellent” “Cheap car parking” “Great for the price”

Breakfast

57/100
26 reviews

Breakfast is average.

“Eggs and hash browns were cold” “Lovely breakfast” “Paid for breakfast”

Food

56/100
23 reviews

Food is all right.

“Hard working dining room” “Not even a bar snack” “Paid for 3 courses”

Bar

44/100
9 reviews

Bar is not good.

“Empty beer” “Shabby bar” “Poor bar service”

Cleanliness

39/100
41 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Stained bed linen” “Dirty towel in cupboard” “Dirty kettle”

Room

36/100
109 reviews

Bathrooms and bedrooms are badly cleaned and old. Rooms adequately-sized with alright beds and some views. Poorly-maintained rooms with crummy furniture and TVs.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Vibe

31/100
37 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Entrance area is ok. Unstylish Hotel.

“Dated decoration” “Very old carpets in the room” “Shabby decor”

Amenities

31/100
25 reviews

Outdated facilities with a decent entrance area. Bad architecture.

“Noisy environment” “No working lights” “Shabby decor”

WiFi

19/100
22 reviews

Bad internet service.

“INTERNET NOT WORKING” “No internet in the rooms” “No Internet in the room”

Ranked top 87% by families, with a score of 65

Good to know

  • Unclean hotel facilities

    “Floor dirty” “Carpets dirty”

  • Bad furniture

    “Very old carpets in the room” “Stains on the carpet”

  • Great location

    “Nearby attractions” “Cheap car parking”

  • Uncomfortable

    “Shower is tiny” “Wash basin was tiny”

Review highlights

Beach

100/100
23 reviews

Beautiful beach.

“Close to sea front” “Great location for the beach” “Cheap close to the beach”

Location

90/100
47 reviews

Great location with good parking availability. Central location close to the beach.

“Nearby attractions” “Cheap car parking” “Within walking distance of some restaurants”

Service

79/100
51 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Breakfast

59/100
32 reviews

Breakfast is average.

“Eggs and hash browns were cold” “Great breakfast” “Breakfast included in the price”

Comfort

52/100
38 reviews

Rooms adequately-sized and relatively comfortable but too noisy.

“Shower is tiny” “Wash basin was tiny” “They didn't change bed sheet”

Food

46/100
8 reviews

Food is not good.

“Not even a bar snack” “Paid for 3 courses” “Stale bread”

Bar

43/100
6 reviews

Bar is not good.

“Empty beer” “Shabby bar” “Poor bar service”

Cleanliness

37/100
24 reviews

Dirty room. Unclean hotel facilities.

“Stained bed linen” “Dirty towel in cupboard” “Dirty kettle”

Room

34/100
72 reviews

Bad bathrooms and furniture in dingy, old rooms. Rooms and beds are so-so, but outdated with poor TV's.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Amenities

29/100
20 reviews

Poor hotel buildings.

“Noisy environment” “No working lights” “Shabby decor”

Vibe

26/100
21 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Dated decoration” “Very old carpets in the room” “Shabby decor”

WiFi

16/100
10 reviews

Bad internet service.

“INTERNET NOT WORKING” “No internet in the rooms” “No Internet in the room”

Ranked top 93% by business travelers, with a score of 54

Good to know

  • Fantastic service

    “Staff are excellent” “Welcome great with kids”

  • Friendly service

    “Staff were very attentive” “Arrival staff were very helpful”

  • Room is not nice

    “Stained bed linen” “Dirty towel in cupboard”

Review highlights

Service

79/100
12 reviews

Friendly service.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Room

26/100
6 reviews

Room is not nice.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Good to know

  • TV is not good

    “Poor Television Reception” “TV did not work”

  • Dirty room

    “Stained bed linen” “Stains on the carpet”

  • Poorly-maintained rooms

    “Broken toilet seat” “Broken door lock”

  • Poor bathroom

    “Broken toilet seat” “Dirty towel in cupboard”

Review highlights

Location

88/100
352 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach. Average parking. Standard parking prices. Poor sightseeing.

“Nearby attractions” “Cheap car parking” “Within walking distance of some restaurants”

Service

78/100
508 reviews

Reception friendly and relatively professional, with great restaurant service. Bad management. Poor bar service. Booking process is sufficient.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Breakfast

56/100
180 reviews

Breakfast is decent but expensive.

“Eggs and hash browns were cold” “Excellent breakfast” “Breakfast included in the price”

Food

54/100
150 reviews

Bad dining experience with uninteresting menus and bad side dishes. Normally priced restaurant.

“Hard working dining room” “Not even a bar snack” “No dinner”

Comfort

48/100
332 reviews

Rooms of average size, but lacking in comfort, with noise issues and poor A/C. So-so beds and bathroom size.

“Shower is tiny” “Wash basin was tiny” “They didn't change bed sheet”

Bar

41/100
64 reviews

Bar is not good. Poor bar service.

“Empty beer” “Shabby bar” “Poor bar service”

Cleanliness

36/100
294 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Stained bed linen” “Dirty towel in cupboard” “Dirty kettle”

Room

30/100
729 reviews

Dirty old rooms with inadequate A/C. Mediocre sized, dirty bathrooms. Rooms adequately-sized with alright beds and some views. Poorly-maintained rooms with crummy furniture and TVs.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Amenities

27/100
165 reviews

Old facilities. Decent hotel grounds and entrance area. Bad architecture.

“Noisy environment” “No working lights” “Shabby decor”

Vibe

27/100
207 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Entrance area is ok.

“Dated decoration” “Very old carpets in the room” “Shabby decor”

WiFi

17/100
70 reviews

WiFi's cheap, but poor quality.

“INTERNET NOT WORKING” “No internet in the rooms” “No Internet in the room”

Ranked top 88% by couples, with a score of 65

Good to know

  • Poor sightseeing

  • Expensive breakfast

    “Expensive breakfast” “Paid for breakfast”

  • Bad air conditioning

    “Fan didn't work” “Tiny fan”

  • Poor bar service

    “No barman” “Poor bar service”

Review highlights

Location

85/100
138 reviews

Great location. Average parking. Beach nearby. Standard parking prices. Poor sightseeing.

“Nearby attractions” “Cheap car parking” “Within walking distance of some restaurants”

Service

78/100
190 reviews

Service is generally friendly, although bar service is poor. Average reception and service professionalism is typical.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Food

57/100
61 reviews

Bad overall dining experience with a bad menu.

“Hard working dining room” “Not even a bar snack” “Paid for 3 courses”

Breakfast

55/100
66 reviews

Decent and moderately priced breakfast.

“Eggs and hash browns were cold” “Excellent breakfast” “Breakfast included in the price”

Comfort

41/100
131 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Shower is tiny” “Wash basin was tiny” “They didn't change bed sheet”

Bar

39/100
24 reviews

Bar is not good. Poor bar service.

“Empty beer” “Shabby bar” “Poor bar service”

Cleanliness

29/100
117 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Stained bed linen” “Dirty towel in cupboard” “Dirty kettle”

Amenities

28/100
58 reviews

Outdated facilities with a decent entrance area. Bad architecture.

“Noisy environment” “No working lights” “Shabby decor”

Room

27/100
275 reviews

Outdated, dirty rooms which are poorly-maintained. Small rooms and dirty bathrooms. Tiny rooms with poor furniture and unacceptable A/C and TV's. View and beds are acceptable.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Vibe

25/100
81 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Entrance area is ok.

“Dated decoration” “Very old carpets in the room” “Shabby decor”

WiFi

18/100
17 reviews

Bad internet service.

“INTERNET NOT WORKING” “No internet in the rooms” “No Internet in the room”

Ranked top 79% by solo travelers, with a score of 68

Good to know

  • Old facilities

    “Old building” “Dated decoration”

  • Unstylish Hotel

    “Decor need to be updated” “Very old decor”

  • Bad architecture

    “Decor need to be updated” “Very old decor”

  • Bad internet service

    “INTERNET NOT WORKING” “No internet in the rooms”

Review highlights

Location

88/100
51 reviews

Great location with good parking availability. Central location close to the beach.

“Nearby attractions” “Cheap car parking” “Within walking distance of some restaurants”

Service

77/100
80 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Value

73/100
46 reviews

Best value for money.

“Price excellent” “Cheap car parking” “Great for the price”

Breakfast

57/100
26 reviews

Breakfast is average.

“Eggs and hash browns were cold” “Breakfast tasty” “Paid for breakfast”

Food

56/100
22 reviews

Food is all right.

“Hard working dining room” “Not even a bar snack” “Paid for 3 courses”

Bar

44/100
9 reviews

Bar is not good.

“Empty beer” “Shabby bar” “Poor bar service”

Cleanliness

39/100
41 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Stained bed linen” “Dirty towel in cupboard” “Dirty kettle”

Room

35/100
108 reviews

Bathrooms and bedrooms are badly cleaned and old. Rooms adequately-sized with alright beds and some views. Poorly-maintained rooms with crummy furniture and TVs.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Amenities

32/100
24 reviews

Outdated facilities with a decent entrance area. Bad architecture.

“Noisy environment” “No working lights” “Shabby decor”

Vibe

30/100
34 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Entrance area is ok. Unstylish Hotel.

“Dated decoration” “Very old carpets in the room” “Shabby decor”

WiFi

19/100
21 reviews

Bad internet service.

“INTERNET NOT WORKING” “No internet in the rooms” “No Internet in the room”

Ranked top 91% by families, with a score of 61

Good to know

  • Unclean hotel facilities

    “Floor dirty” “Carpets dirty”

  • Bad furniture

    “Very old carpets in the room” “Stains on the carpet”

  • Great location

    “Nearby attractions” “Cheap car parking”

  • Uncomfortable

    “Shower is tiny” “Wash basin was tiny”

Review highlights

Beach

100/100
23 reviews

Beautiful beach.

“Close to sea front” “Great location for the beach” “Cheap close to the beach”

Location

91/100
44 reviews

Great location with good parking availability. Central location close to the beach.

“Nearby attractions” “Cheap car parking” “Within walking distance of some restaurants”

Service

79/100
51 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Breakfast

58/100
32 reviews

Breakfast is average.

“Eggs and hash browns were cold” “Breakfast tasty” “Paid for breakfast”

Comfort

51/100
37 reviews

Rooms adequately-sized and relatively comfortable but too noisy.

“Shower is tiny” “Wash basin was tiny” “They didn't change bed sheet”

Food

46/100
8 reviews

Food is not good.

“Not even a bar snack” “Paid for 3 courses” “Stale bread”

Bar

43/100
6 reviews

Bar is not good.

“Empty beer” “Shabby bar” “Poor bar service”

Cleanliness

37/100
23 reviews

Dirty room. Unclean hotel facilities.

“Stained bed linen” “Dirty towel in cupboard” “Dirty kettle”

Room

35/100
71 reviews

Bad bathrooms and furniture in dingy, old rooms. Rooms and beds are so-so, but outdated with poor TV's.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Amenities

29/100
19 reviews

Poor hotel buildings.

“Noisy environment” “No working lights” “Shabby decor”

Vibe

27/100
19 reviews

Poor vibe. Hotel is outdated.

“Dated decoration” “Very old carpets in the room” “Shabby decor”

WiFi

16/100
10 reviews

Bad internet service.

“INTERNET NOT WORKING” “No internet in the rooms” “No Internet in the room”

Ranked top 83% by business travelers, with a score of 54

Good to know

  • Fantastic service

    “Staff are excellent” “Welcome great with kids”

  • Friendly service

    “Staff were very attentive” “Arrival staff were very helpful”

  • Room is not nice

    “Stained bed linen” “Dirty towel in cupboard”

Review highlights

Service

79/100
12 reviews

Friendly service.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Room

26/100
6 reviews

Room is not nice.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Review highlights

Service

79/100
6 reviews

Fantastic service.

“Staff are excellent” “Welcome great with kids” “Fantastic reception staff”

Room

33/100
5 reviews

Room is not nice.

“Stained bed linen” “Dirty towel in cupboard” “Hotel room was filthy”

Review Semantics by TrustYou

Customer Reviews of Heathlands Hotel Bournemouth

2.5 out of 5.Based on 756 guest reviews, Poor

Details / Other Expenses

Room Windows:Windows Do Open
Policies / Expenses
Total Taxes:20.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

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