100 Pony Dr., Newmarket, ON L3T7T6 Canada (CAN)
2.5 Star Highway Hotel
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Based on 200 guest reviews

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  • Has an indoor pool!
  • Free complimentary breakfast
  • Gym is available on property
  • 100 rooms in hotel
  • 5 floors in hotel
  • Check-out time: 11:00 AM
  • Groups & Meetings rating of 10.0/10
  • 4 meeting rooms in hotel

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Room Types

Check Rates 1 King Bed Full Kitchen Suite
Check Rates 1 King Bed Jacuzzi Suite
Check Rates 1 King Bed Leisure
Check Rates 2 Queen Beds
Check Rates Standard Room, 1 King or 2 Double Beds

Verified Reviews of Holiday Inn Express Suites Newmarket

Below are the verified reviews from guests that we have booked recently:
"DO NOT Block off Rooms for a Wedding Here"
Overall Score1.0/ 5
From the get go this hotel was a complete nightmare for booking rooms. We needed to block off 18 rooms for our wedding and were given a code for our guests to use during booking to ensure they get a discounted rate and are part of our wedding block. Numerous times guests called us saying that the code didn't work, or that the hotel was full. One guest even called to make their reservation and the person from the hotel who answered the phone thought he wanted to book a conference room to have a wedding.. The level on incompetence was honestly staggering at this point. My fiance and I were also promised a free room if we fill our block. I called a week before the wedding to confirm all 18 rooms had been booked and I was informed that only 8 rooms were in the block. I knew this to be a mistake so I went over the guest list with the hotel employee over the phone an found out that the hotel had assigned our guests to other weddings or not to any block at all. .. One fun experience we got is when your guests are all paying different rates for the same room.. Another fun experience is when guests show up and they don't have a reservation. and the person behind the desk doesn't believe they have a reservation even when they showed their confirmation on their phones.. Don't worry there is even more! The room myself and my bride were to stay in the night of the wedding WASN'T EVEN CLEANED!Bed was not made and there were no fresh towels.. Then on top of all this. even though our entire block was booked they were refusing to give us our complimentary room as promised. Thankfully I discussed our extremely horrible experience to the one competent person who works at this hotel and he rectified at least that one small issue. So if you are looking for TERRIBLE SERVICE, complete INCOMPETENCE and a rather STRESSFUL time then you have found your place! Enjoy but be warned.
(Group coordinator, booked 18 rooms), from CA flag
20-Jun-2016 Verified Review, stayed from Sat Jun 18 to Sun Jun 19 2016 at a C$139.99 group rate.

Customer Reviews of Holiday Inn Express Suites Newmarket

3.5 out of 5. Based on 200 guest reviews, Average

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2009
Floors: 5
Rooms: 100
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 100
Handicap Rooms: 2
Suites: 24
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 4
Meeting Space: 4000 sq. feet
Banquet Space: Holds 200 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Pool Info: Indoor pool 6am-10am
Policies / Expenses
As per Group Contract.
Nightly Parking: 0.00
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Food and Beverage Tax: 13.00%
Audio Visual Tax: 13.00%
Additional Person Fee: 10.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 50.00 Per Day
Meeting Wired Internet Fee: 50.00 Per Day
Food and Beverage Service Charge: 15.00% (Gratuity)
Banquet Labor Fees: 75.00 Per Hour
Banquet Bartender Fees: 50.00 Per Hour
Avg. Continental Breakfast Cost: 0.00 Per Person
Avg. Buffet Breakfast Cost: 0.00 Per Person
Morning Break Cost: 7.75 Per Person
Afternoon Break Cost: 5.00 Per Person
Banquet Gallon of Coffee: 10.00 Per Item
Banquet Soda: 1.25 Per Item
Banquet Bottled Water: 1.25 Per Item
Banquet Hosted Bar: 50.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 10.00 Per Person/Per Hour

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hair dresser
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Voicemail

Airport & Shuttle Information

Buttonville Airport 10 km Toronto International Airport 40 km No Shuttle Availabe, One-Way Taxi $85.00

Local Shuttle Info: NA

Airport Shuttle? Sorry, no airport shuttle available.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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