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James Cook Hotel Grand Chancellor
4 Star Luxury Property Cleaning Policy: The James Cook Hotel Grand Chancellor follows the guidelines as per the Ministry of Health and New Zealand Government along with our own Chancellor Clean programme. This includes increased frequency of cleaning in public areas, using hospital grade disinfencant with particular focus on high-touch surfaces in the guest rooms and public areas. Protocols are regularly reviewed as the guidelines change.
Check availability
Very Good
4.0/5
Based on 3920 guest reviews
- Avg. Group Discount of 12.4%!
- Fitness center on property
- 269 sleeping rooms in hotel
- Hotel has 14 floors
- Hotel has 3 suites
- Check in: 1400
- Groups & Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check RatesFree Breakfast Rate Refurbished Premium Corner Room City Views King Bed Higher Floors
Non-Smoking
Check RatesIncl WiFi Executive Twin Room On High Floors 2 Double Beds Walkin Shower Refurbished
Non-Smoking
Check RatesIncl WiFi Spacious Junior Suite with Seating Accessible To Harbour View Lounge
Non-Smoking
Check RatesIncl WiFi Terrace Room with 2 Double Bed in Terrace Wing All Rooms Low Floors Free WiFi
Non-Smoking
Check RatesIncl WiFi Top Floors Accessible To Harbour Lounge Foc Tea Coffee in Harbour Lounge
Non-Smoking
Check RatesSuper Flexi Rate Executive King Room On High Floors Refurbished Rooms Walkin Shower
Non-Smoking
Check RatesSuper Flexi Rate Executive Twin Room On High Floors 2 Double Beds Walkin Shower Refurbished
Non-Smoking
Check RatesSuper Flexi Rate Refurbished Premium Corner Room City Views King Bed Higher Floors
Non-Smoking
Check RatesSuper Flexi Rate Spacious Junior Suite with Seating Accessible To Harbour View Lounge
Non-Smoking
Check RatesSuper Flexi Rate Terrace Room with 2 Double Bed in Terrace Wing All Rooms Low Floors Free WiFi
Non-Smoking
Check RatesSuper Flexi Rate Top Floors Accessible To Harbour Lounge Foc Tea Coffee in Harbour Lounge
Non-Smoking
Check RatesTerrace Room with 2 Double Bed in Terrace Wing All Rooms Low Floors Free WiFi
Non-Smoking
Local Attractions
At the heart of Wellington's commercial and retail districts, the James Cook Hotel Grand Chancellor has 269 well-appointed rooms and suites with two restaurants and bars. Close to TSB Arena, Sky Stadium, Te Papa Museum, waterfront, Lambton Quay shopping.
Map Location of James Cook Hotel Grand Chancellor
Property Description
At the heart of Wellington's commercial and retail districts, the James Cook Hotel Grand Chancellor has 269 well-appointed rooms and suites with two restaurants and bars. As the capital's leading Qualmark rated 4.5 Star hotel, we offer both business and leisure travellers friendly and professional service.Sojourn Café & Bar offers customers innovative cuisine and friendly service in a contemporary ambience; ideal for drinks, snacks or a delectable dinner. The iconic Whitby's Restaurant & Bar offers superb a la carte dining and an extensive international buffet. Along with other hotel facilities, you can benefit from our free wireless internet access throughout the hotel, Absolute Bliss Beauty Therapy and a complimentary in-house gymnasium. James Cook Hotel Grand Chancellor is committed to environmental and social sustainability. We currently hold Gold Earthcheck Certification from EC3 Global and Gold Accreditation from Qualmark.
Details / Other Expenses
| Check In: | 1400 |
| Check Out: | 1100 |
| Year of Last Renovation: | 2019 |
| Floors: | 14 |
| Rooms: | 269 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 269 |
| Handicap Rooms: | 2 |
| Rooms with 2 Beds: | 64 |
| Suites: | 3 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Meeting Space: | 9177 sq. feet |
| Banquet Space: | Holds 240 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
Policies / Expenses
| Cancellation: For bookings of 9 or less rooms cancellations made prior to 2pm (local time) the day prior to arrival are permitted free of charge. Late cancellations or non-arrivals will be charged for the first night's accommodation.For group bookings of 10 rooms | |
| Nightly Parking: | 30 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 15.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| GST: Goods and Services Tax: | 15.00 GST % |
| Parking Fee: | 30.00 Per Night (Subject to availability) |
| Additional Person Fee: | 35.00 Per Night |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Avg. Continental Breakfast Cost: | 26.00 Per Person |
| Avg. Buffet Breakfast Cost: | 32.00 Per Person |
| Avg. Buffet Lunch Cost: | 36.00 Per Person |
| Avg. Buffet Dinner Cost: | 50.00 Per Person |
| Morning Break Cost: | 9.00 Per Person (tea/coffee + 1food item) |
| Afternoon Break Cost: | 9.00 Per Person (tea/coffee + 1food item) |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Central location
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Currency exchange
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Hairdryer available
- Handicap accessible
- Central heating
- Internet - wireless
- Internet - ethernet
- Ironing facilities
- Mini bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Refrigerator
- Restaurant
- 24 hours room service
- Shower
- Tea and coffee making facilities
- Telephone in all rooms
- Television
- TV - Free Cable
- Travellers cheques accepted
- Valet Parking
- Voicemail
Airport & Shuttle Information
James Cook Hotel Grand Chancellor is located approximately 8km from Wellington Airport. You can reach the airport by taxi for approximately $40 NZD, this will take 15-30 minutes.
Local Shuttle Info: Local shuttles cost approximately $20 NZD per person. The hotel can help make these arrangements upon request or shuttles wait outside the airport upon arrival.
Breakfast Information
We offer Full Buffet Breakfast at $32.00 per person in Whitbys Restaurant.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Valet parking is available at a daily charge of $30.00 per car, per night. Parking for Group Reservations needs to be arranged in advance, subject to availability.
Internet / WiFI
Wi-Fi is available throughout the hotel and is free of charge.
Cleaning Policies
The James Cook Hotel Grand Chancellor follows the guidelines as per the Ministry of Health and New Zealand Government along with our own Chancellor Clean programme. This includes increased frequency of cleaning in public areas, using hospital grade disinfencant with particular focus on high-touch surfaces in the guest rooms and public areas. Protocols are regularly reviewed as the guidelines change.
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FAQs about James Cook Hotel Grand Chancellor
What time is check in?
Check in time is 1400 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 1100 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does James Cook Hotel Grand Chancellor have?
There are 269 sleeping rooms in the hotel.
Is there any meeting space at James Cook Hotel Grand Chancellor?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at James Cook Hotel Grand Chancellor?
We offer Full Buffet Breakfast at $32.00 per person in Whitbys Restaurant.
What parking is available at James Cook Hotel Grand Chancellor?
Valet parking is available at a daily charge of $30.00 per car, per night. Parking for Group Reservations needs to be arranged in advance, subject to availability. Parking was ok, according to 58%. For 65%, parking prices were too high.
How much does internet cost?
Wi-Fi is available throughout the hotel and is free of charge.
Can I get a AAA rate at James Cook Hotel Grand Chancellor?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at James Cook Hotel Grand Chancellor?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at James Cook Hotel Grand Chancellor?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at James Cook Hotel Grand Chancellor?
Yes. Room service is average. Most guests found the room service acceptable.
Is there valet service?
Yes. Great valet service. Most guests were impressed by the valet service.
Is there shopping nearby?
Yes. Located near shopping areas with easy access to parking. Easy walking distance to Lambton Quay Shopping. Great shopping. Most guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Paid for wifi in the room. Limited wifi. Wifi quality could be improved. Most guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.
Is there a bar?
Yes. Bar service was unacceptable, according to 54%.
Testimonials:
"The ease of finding what I was looking for was excellent. My customer service representative was very helpful. In the future if I have a need for this type of service, I would come back." J.W. - Baltimore, MD
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