James Cook Hotel Grand Chancellor

147 The Terrace, Wellington 6001 New Zealand (NZL)
4 Star Downtown Hotel
-41.28457 174.77388
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Very Good
4.0/5

Based on 3920 guest reviews

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  • Avg. Group Discount of 5.8%!
  • Fitness center on property
  • 268 sleeping rooms in hotel
  • Hotel has 14 floors
  • Hotel has 3 suites
  • Check in: 1400
  • Groups & Meetings rating of 10.0/10

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Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

At the heart of Wellington's commercial and retail districts, the James Cook Hotel Grand Chancellor has 269 well-appointed rooms and suites with two restaurants and bars. Close to TSB Arena, Westpac Stadium, Te Papa Museum, waterfront, Lambton Quay shopping.

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4.0 out of 5. Based on 3920 guest reviews

Property Description

At the heart of Wellington's commercial and retail districts, the James Cook Hotel Grand Chancellor has 268 well-appointed rooms and suites with two restaurants and bars. As the capital's leading Qualmark rated 4.5 Star hotel, we offer both business and leisure travellers friendly and professional service.Sojourn Café & Bar offers customers innovative cuisine and friendly service in a contemporary ambience; ideal for drinks, snacks or a delectable dinner. The iconic Whitby's Restaurant & Bar offers superb a la carte dining and an extensive international buffet. Along with other hotel facilities, you can benefit from our free wireless internet access throughout the hotel, Absolute Bliss Beauty Therapy and a complimentary in-house gymnasium. James Cook Hotel Grand Chancellor is committed to environmental and social sustainability. We currently hold Gold Earthcheck Certification from EC3 Global and Gold Accreditation from Qualmark.

Details / Other Expenses

Check In: 1400
Check Out: 1100
Year of Last Renovation: 2019
Floors: 14
Rooms: 268
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 268
Handicap Rooms: 2
Rooms with 2 Beds: 64
Suites: 3
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 9177 sq. feet
Banquet Space: Holds 240 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
For bookings of 9 or less rooms cancellations made prior to 2pm (local time) the day prior to arrival are permitted free of charge. Late cancellations or non-arrivals will be charged for the first night's accommodation.For group bookings of 10 rooms
Nightly Parking: 30
Typical Group Deposit: 25%
Total Taxes: 15.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax: 15.00 GST %
Parking Fee: 30.00 Per Night (Subject to availability)
Additional Person Fee: 35.00 Per Night
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Avg. Continental Breakfast Cost: 26.00 Per Person
Avg. Buffet Breakfast Cost: 32.00 Per Person
Avg. Buffet Lunch Cost: 36.00 Per Person
Avg. Buffet Dinner Cost: 50.00 Per Person
Morning Break Cost: 9.00 Per Person (tea/coffee + 1food item)
Afternoon Break Cost: 9.00 Per Person (tea/coffee + 1food item)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

James Cook Hotel Grand Chancellor is located approximately 8km from Wellington Airport. You can reach the airport by taxi for approximately $40 NZD, this will take 15-30 minutes.

Local Shuttle Info: Local shuttles cost approximately $20 NZD per person. The hotel can help make these arrangements upon request or shuttles wait outside the airport upon arrival.

Breakfast Information

We offer Full Buffet Breakfast at $32.00 per person in Whitbys Restaurant.

Parking Info

Valet parking is available at a daily charge of $30.00 per car, per night. Parking for Group Reservations needs to be arranged in advance, subject to availability.

Internet / WiFI

Wi-Fi is available throughout the hotel and is free of charge.

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FAQs about James Cook Hotel Grand Chancellor

What time is check in?

Check in time is 1400 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 1100 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does James Cook Hotel Grand Chancellor have?

There are 268 sleeping rooms in the hotel.

Is there any meeting space at James Cook Hotel Grand Chancellor?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at James Cook Hotel Grand Chancellor?

We offer Full Buffet Breakfast at $32.00 per person in Whitbys Restaurant.

What parking is available at James Cook Hotel Grand Chancellor?

Valet parking is available at a daily charge of $30.00 per car, per night. Parking for Group Reservations needs to be arranged in advance, subject to availability. Parking was ok, according to 58%. For 65%, parking prices were too high.

How much does internet cost?

Wi-Fi is available throughout the hotel and is free of charge.

Is there a gym at James Cook Hotel Grand Chancellor?

Yes, there is a gym/fitness area available on-site at the property.

Is there room service at James Cook Hotel Grand Chancellor?

Yes. Room service is average. Most guests found the room service acceptable.

Is there valet service?

Yes. Great valet service. Most guests were impressed by the valet service.

Is there shopping nearby?

Yes. Located near shopping areas with easy access to parking. Easy walking distance to Lambton Quay Shopping. Great shopping. Most guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Paid for wifi in the room. Limited wifi. Wifi quality could be improved. Most guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

Is there a bar?

Yes. Bar service was unacceptable, according to 54%.

Testimonials:

Testimonials icon
"I was very happy with your service. You responded very quickly, and your representative was eager to help. I appreciate the quality service you have given us. Thank you. " S.B. - Arden Hills, MN

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