JAMES COOK HOTEL GRAND CHANCELLOR

147 The Terrace, Wellington 6001 New Zealand (NZL)
4.5 Star Downtown Hotel
-41.28432 174.77426
Check availability
Very Good
4.0/ 5

Based on 1329 guest reviews

Show Guest Reviews
  • Avg. Group Discount of 8.6%!
  • Fitness center on property
  • 260 sleeping rooms in hotel
  • Hotel has 14 floors
  • Hotel has 8 suites
  • Check out: 1100
  • Groups & Meetings rating of 8.5/10
  • 8 meeting rooms in property

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Room Types

Check Rates Club Room 1 King Bed
Non-Smoking
Check Rates Double Club
Non-Smoking
Check Rates Double Room (Lambton)
Non-Smoking
Check Rates Double Standard
Non-Smoking
Check Rates Double Standard Breakfast Included
Non-Smoking
Check Rates Double Superior
Non-Smoking
Check Rates Double Superior Breakfast Included
Non-Smoking
Check Rates Lambton Twin Room
Non-Smoking
Check Rates Lambton Twin Room Breakfast Included
Non-Smoking
Check Rates Premium Room
Non-Smoking
Check Rates Studio Club
Non-Smoking
Check Rates Studio Club Breakfast Included
Non-Smoking
Check Rates Suite 1 Bedroom
Non-Smoking
Check Rates Suite City View
Non-Smoking
Check Rates Suite Club
Non-Smoking
Check Rates Terrace
Non-Smoking
Check Rates Terrace Room
Non-Smoking
Check Rates Terrace Room Breakfast Included
Non-Smoking

Local Attractions

At the heart of Wellington’s commercial and retail districts, the James Cook Hotel Grand Chancellor has 260 well-appointed rooms and suites with two restaurants and bars. Close to TSB Arena, Westpac Stadium, Te Papa Museum, waterfront, Lambton Quay shopping.

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Summary of Verified Reviews

Summary of 3,995 verified reviews

84
Very Good

Very good city hotel. Close to Wellington City. Located near shopping areas with easy access to parking. Spacious bathroom. Good business facilities. Friendly atmosphere. Popular among couples.

“In the heart of Wellington city” “Superb and friendly restaurant”

Great Overall Ranking Top 24% in city
Excellent City Hotel Top 8% in city
Great Business Hotel Top 15% in city
Best Dining Experience In City

Good to know

  • Professional service

    “Seamless check-in” “Staff are courteous and efficient”

  • Friendly service

    “Attentive staff” “Staff were very welcoming and accommodating”

  • Great shopping

    “Excellent retail shopping” “Really enjoyed the proximity to the CBD”

  • Poor bathroom

    “Toilet looks old” “Hair dryer did not work”

Review highlights

Location

92/100
1167 reviews

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Expensive parking. Near public transport, airport, and train station.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

86/100
1521 reviews

Professional, friendly service, especially at the bar. Reception, housekeeping and restaurant service were adequate. Room service is average.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Breakfast

73/100
220 reviews

Tasty , yet expensive breakfasts.

“Delicious buffet breakfast” “Brakfast excellent” “Delicious breakfast buffet”

Food

64/100
264 reviews

Dining experience is great with OK food and good menu, though somewhat expensive. Desserts, fruits and sides are awful.

“Superb and friendly restaurant” “No maple syrup” “Paid for Christmas Dinner”

Amenities

62/100
357 reviews

Hotel has an average building, generally, but an excellent conference centre. Subpar entrance area and ancient facilities, but wonderful grounds. Bad architecture.

“Gorgeous botanical gardens” “Accomodation and hotel facilities were excellent” “Very luxurious venue”

Room

61/100
1219 reviews

Decent beds and rooms, great views. Bathrooms are large and somewhat clean, but poor overall. Bad furniture and minibars in outdated, run-down rooms. Substandard bathrooms, televisions, and air conditioning.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Hair dryer did not work”

Value

55/100
484 reviews

Fairly good value for money. Internet is affordable. Expensive breakfast and dining. Standard beverage prices.

“Had to pay for car parking” “Paid for Christmas Dinner” “Food was lush and not over priced”

Wellness

48/100
45 reviews

Poor wellness & sports facilities. Average fitness area.

“No gym facilities” “No gym” “No spa”

Vibe

46/100
336 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish. Good choice for a city trip. Good for business people.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

WiFi

38/100
126 reviews

WiFi isn't great although it's reasonably priced.

“Expensive Internet” “We could not get the internet to work” “Terrible internet”

Pool

24/100
21 reviews

Bad pool.

“Did not have swimming pool” “No swimming pool” “No pool”

Ranked top 22% by couples, with a score of 84

Good to know

  • Great dining experience

    “Superb and friendly restaurant” “Quick lunch”

  • Expensive breakfast

    “Buffet breakfast is very over priced” “Breakfast over priced”

  • Expensive restaurant

    “Paid for Christmas Dinner” “Restaurant too expensive”

  • Bad air conditioning

    “Very small fan” “Fan was not working”

Review highlights

Location

93/100
242 reviews

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Expensive parking.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

82/100
263 reviews

Friendly and professional service with decent reception and housekeeping.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Breakfast

77/100
59 reviews

Tasty , yet expensive breakfasts.

“Delicious buffet breakfast” “Brakfast excellent” “Delicious breakfast buffet”

Room

63/100
287 reviews

Decent rooms with passable beds, but badly kept up. Spacious and tidy rooms. The bathrooms are large but otherwise not very good. Old rooms with substandard TV's, furniture and air conditioning.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Carpet was old and very cheap looking”

Food

62/100
71 reviews

Dining experience is great with OK food and good menu, though somewhat expensive.

“Superb and friendly restaurant” “Excellent choice of food” “No maple syrup”

Amenities

58/100
64 reviews

Okay buildings with a bad entrance area.

“Gorgeous botanical gardens” “Accomodation and hotel facilities were excellent” “Very luxurious venue”

Value

52/100
91 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi.

“Paid for Christmas Dinner” “Paid for valet parking” “Perfect price”

Vibe

49/100
68 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

Wellness

41/100
6 reviews

Poor wellness & sports facilities.

“No gym facilities” “No gym” “No spa”

WiFi

31/100
38 reviews

Poor, over-priced WiFi.

“Expensive Internet” “We could not get the internet to work” “Terrible internet”

Ranked top 23% by families, with a score of 83

Good to know

  • Clean hotel facilities

    “Everything is very clean and modern” “Clean facility”

  • Good accessibility by car

    “Right on highway” “Taxi rank on site”

  • Expensive parking

    “Car parking expensive” “Hotel parking expensive”

  • Great shopping

    “Excellent retail shopping” “Really enjoyed the proximity to the CBD”

Review highlights

Location

89/100
93 reviews

Good location, close to public transport. Decent, but expensive, parking. Near to the city centre with good shopping options nearby. Good accessibility by car.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

88/100
107 reviews

Friendly and professional service with decent reception and housekeeping.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Breakfast

72/100
32 reviews

Tasty breakfast.

“Delicious buffet breakfast” “Brakfast excellent” “Delicious breakfast buffet”

Room

63/100
103 reviews

Tidy rooms, with alright views, and average beds. Run-down, old, but spacious, rooms, and horrible bathrooms.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Carpet was old and very cheap looking”

Food

62/100
22 reviews

Food is all right.

“Superb and friendly restaurant” “Excellent buffet” “No maple syrup”

Amenities

58/100
27 reviews

Okay buildings with a bad entrance area.

“Gorgeous botanical gardens” “Accomodation and hotel facilities were excellent” “Very luxurious venue”

Value

49/100
38 reviews

Poor value for money. Internet is expensive.

“Paid for Christmas Dinner” “Paid for my room service” “Hotel is a bit overpriced, not worth”

Vibe

47/100
33 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

WiFi

36/100
15 reviews

Poor, over-priced WiFi.

“Expensive Internet” “We could not get the internet to work” “Terrible internet”

Ranked top 20% by solo travelers, with a score of 83

Good to know

  • Poor wellness & sports facilities

    “No gym facilities” “No gym”

  • Great view

    “Amazing view from my room” “Perfect view from our window”

  • Bad internet service

    “Expensive Internet” “We could not get the internet to work”

  • Hotel is outdated

    “Toilet looks old” “Outdated plain furnishings”

Review highlights

Location

94/100
69 reviews

Great location with good parking availability.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

86/100
88 reviews

Reception is decent, with overall friendly and professional service.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Breakfast

69/100
14 reviews

Breakfast is average.

“Brakfast excellent” “Service Breakfast too late” “Buffet breakfast is very over priced”

Room

69/100
98 reviews

Decent, spacious rooms with comfy beds and excellent views. Outdated, run-down rooms with bad bathrooms.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Hair dryer did not work”

Amenities

61/100
34 reviews

Okay buildings with a bad entrance area.

“Gorgeous botanical gardens” “Accomodation and hotel facilities were excellent” “Lobby dated”

Wellness

52/100
6 reviews

Sufficient wellness & sports facilities.

“Including the hotel gym” “Poor leisure facilities” “Gym poor”

Value

51/100
32 reviews

Fairly good value for money. Internet is affordable.

“Paid for Christmas Dinner” “Perfect price” “Food was lush and not over priced”

Vibe

43/100
23 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

WiFi

42/100
15 reviews

WiFi isn't great although it's reasonably priced.

“Expensive Internet” “We could not get the internet to work” “Terrible internet”

Ranked top 28% by business travelers, with a score of 78

Good to know

  • Fantastic service

    “Staff were exceptional” “Wonderful Cafe staff”

  • Friendly service

    “Attentive staff” “Staff were very welcoming and accommodating”

  • Great location

    “Hotel location fabulous” “Parking facilities excellent”

Review highlights

Location

93/100
16 reviews

Great location.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

88/100
20 reviews

Friendly service.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Amenities

65/100
9 reviews

Average hotel building.

“Gorgeous botanical gardens” “Accomodation and hotel facilities were excellent” “Excellent facilities”

Room

61/100
12 reviews

Room is all right.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Carpet was old and very cheap looking”

Vibe

43/100
5 reviews

Poor vibe.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

Review highlights

Service

87/100
6 reviews

Fantastic service.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Room

61/100
6 reviews

Room is all right.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Hair dryer did not work”

Review highlights

Location

91/100
8 reviews

Great location.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

86/100
5 reviews

Fantastic service.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Comfort

63/100
7 reviews

Comfortable.

“Ac didnt work” “Thin top sheet” “Rooms clean and spacious”

Room

57/100
11 reviews

Room is all right.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Hair dryer did not work”

Good to know

  • Professional service

    “Seamless check-in” “Staff are courteous and efficient”

  • Friendly service

    “Attentive staff” “Staff were very welcoming and accommodating”

  • Great shopping

    “Excellent retail shopping” “Really enjoyed the proximity to the CBD”

  • Poor bathroom

    “Toilet looks old” “Hair dryer did not work”

Review highlights

Location

92/100
1139 reviews

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Expensive parking. Near public transport, airport, and train station.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

86/100
1504 reviews

Professional, friendly service, especially at the bar. Reception, housekeeping and restaurant service were adequate. Room service is average.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Breakfast

73/100
207 reviews

Tasty , yet expensive breakfasts.

“Delicious buffet breakfast” “Brakfast excellent” “Delicious breakfast buffet”

Food

63/100
259 reviews

Dining experience is great with OK food and good menu, though somewhat expensive. Desserts, fruits and sides are awful.

“Superb and friendly restaurant” “Did not have dinner at the hotel” “No maple syrup”

Amenities

62/100
350 reviews

Hotel has an average building, generally, but an excellent conference centre. Subpar entrance area and ancient facilities, but wonderful grounds. Bad architecture.

“Gorgeous botanical gardens” “Accomodation and hotel facilities were excellent” “Very luxurious venue”

Room

61/100
1188 reviews

Rooms are clean with great views and decent beds, but overall just okay. Bathrooms are large and somewhat clean, but poor overall. Outdated, shoddy rooms with bad furniture. Terrible kitchenettes, minibars, TV's, and A/C.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Hair dryer did not work”

Value

56/100
468 reviews

Fairly good value for money. Expensive breakfast and dining. Internet is affordable. Standard beverage prices.

“Valet parking was a bonus” “Paid for Christmas Dinner” “Don't like credit cards”

Wellness

54/100
44 reviews

Average wellness and fitness area.

“Including the hotel gym” “Nice Gym” “Poor leisure facilities”

Vibe

47/100
326 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish. Luxurious Hotel.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

WiFi

37/100
117 reviews

WiFi isn't great although it's reasonably priced.

“Expensive Internet” “We could not get the internet to work” “Terrible internet”

Pool

24/100
21 reviews

Bad pool.

“Did not have swimming pool” “No swimming pool” “No pool”

Ranked top 23% by couples, with a score of 84

Good to know

  • Great dining experience

    “Superb and friendly restaurant” “Quick lunch”

  • Good accessibility by car

    “Right on highway” “Taxi rank on site”

  • Expensive breakfast

    “Buffet breakfast is very over priced” “Breakfast over priced”

  • Expensive restaurant

    “Paid for Christmas Dinner” “Restaurant too expensive”

Review highlights

Location

94/100
233 reviews

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Expensive parking.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

82/100
257 reviews

Friendly and professional service with decent reception and housekeeping.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Breakfast

75/100
50 reviews

Tasty , yet expensive breakfasts.

“Delicious buffet breakfast” “Brakfast excellent” “Delicious breakfast buffet”

Room

63/100
276 reviews

Decent rooms with passable beds, but badly kept up. Spacious and tidy rooms. The bathrooms are large but otherwise not very good. Old rooms with substandard TV's, furniture and air conditioning.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Hair dryer did not work”

Food

63/100
70 reviews

Dining experience is great with OK food and good menu, though somewhat expensive.

“Superb and friendly restaurant” “Did not have dinner at the hotel” “No maple syrup”

Amenities

58/100
64 reviews

Okay buildings with a bad entrance area.

“Gorgeous botanical gardens” “Accomodation and hotel facilities were excellent” “Very luxurious venue”

Value

53/100
85 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi.

“Valet parking was a bonus” “Paid for Christmas Dinner” “Don't like credit cards”

Vibe

49/100
65 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

Wellness

43/100
6 reviews

Poor wellness & sports facilities.

“No gym facilities” “No gym” “No spa”

WiFi

34/100
33 reviews

Poor, over-priced WiFi.

“Expensive Internet” “We could not get the internet to work” “Terrible internet”

Ranked top 18% by families, with a score of 83

Good to know

  • Clean hotel facilities

    “Everything is very clean and modern” “Clean facility”

  • Expensive parking

    “Car parking expensive” “Hotel parking expensive”

  • Great shopping

    “Excellent retail shopping” “Really enjoyed the proximity to the CBD”

  • Tasty breakfast

    “Delicious buffet breakfast” “Brakfast excellent”

Review highlights

Location

89/100
86 reviews

Good location, close to public transport. Decent, but expensive, parking. Near to the city centre with good shopping options nearby.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

88/100
101 reviews

Friendly and professional service with decent reception and housekeeping.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Breakfast

72/100
31 reviews

Tasty breakfast.

“Delicious buffet breakfast” “Brakfast excellent” “Delicious breakfast buffet”

Room

65/100
94 reviews

Rooms are standard overall, but clean and large with OK beds. Outdated, run-down rooms with bad bathrooms.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Hair dryer did not work”

Food

61/100
19 reviews

Food is all right.

“Superb and friendly restaurant” “Meals tasty and well presented” “No maple syrup”

Amenities

58/100
25 reviews

Okay buildings with a bad entrance area.

“Gorgeous botanical gardens” “Accomodation and hotel facilities were excellent” “Very luxurious venue”

Value

50/100
36 reviews

Fairly good value for money. Internet is expensive.

“Had to pay for car parking” “Paid for Christmas Dinner” “Food was lush and not over priced”

Vibe

47/100
31 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

WiFi

35/100
14 reviews

Poor, over-priced WiFi.

“Expensive Internet” “We could not get the internet to work” “Terrible internet”

Ranked top 16% by solo travelers, with a score of 84

Good to know

  • Great view

    “Amazing view from my room” “Perfect view from our window”

  • Bad internet service

    “Expensive Internet” “We could not get the internet to work”

  • Hotel is outdated

    “Toilet looks old” “Outdated plain furnishings”

  • Old rooms

    “Toilet looks old” “Outdated plain furnishings”

Review highlights

Location

94/100
68 reviews

Great location with good parking availability.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

86/100
88 reviews

Reception is decent, with overall friendly and professional service.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Breakfast

69/100
14 reviews

Breakfast is average.

“Excellent buffet breakfast” “Brakfast excellent” “Service Breakfast too late”

Room

67/100
97 reviews

Decent, spacious rooms with comfy beds and excellent views. Outdated, run-down rooms with bad bathrooms.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Carpet was old and very cheap looking”

Amenities

61/100
34 reviews

Okay buildings with a bad entrance area.

“Gorgeous botanical gardens” “Accomodation and hotel facilities were excellent” “Very luxurious venue”

Value

52/100
30 reviews

Fairly good value for money. Internet is affordable.

“Valet parking was a bonus” “Paid for Christmas Dinner” “Don't like credit cards”

Wellness

52/100
6 reviews

Sufficient wellness & sports facilities.

“Including the hotel gym” “Highly recommend the spa” “Gym good”

Vibe

42/100
23 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

WiFi

42/100
15 reviews

WiFi isn't great although it's reasonably priced.

“Expensive Internet” “We could not get the internet to work” “Terrible internet”

Ranked top 35% by business travelers, with a score of 77

Good to know

  • Poor vibe

    “Toilet looks old” “Elevators in need of repair”

  • Fantastic service

    “Staff were exceptional” “Wonderful Cafe staff”

  • Friendly service

    “Attentive staff” “Staff were very welcoming and accommodating”

  • Great location

    “Hotel location fabulous” “Parking facilities excellent”

Review highlights

Location

93/100
16 reviews

Great location.

“Hotel location fabulous” “Parking facilities excellent” “Location was amazing”

Service

89/100
20 reviews

Friendly service.

“Staff were exceptional” “Wonderful Cafe staff” “Housekeeping was exceptional”

Amenities

65/100
9 reviews

Average hotel building.

“Gorgeous botanical gardens” “Excellent Lobby area” “Accomodation and hotel facilities were excellent”

Room

61/100
12 reviews

Room is all right.

“Accomodation and hotel facilities were excellent” “Outdated plain furnishings” “Carpet was old and very cheap looking”

Vibe

43/100
5 reviews

Poor vibe.

“Toilet looks old” “Elevators in need of repair” “Outdated plain furnishings”

Review Semantics by TrustYou

Customer Reviews of James Cook Hotel Grand Chancellor

4.0 out of 5. Based on 1329 guest reviews , Very Good

Property Description

t the heart of Wellington’s commercial and retail districts, the James Cook Hotel Grand Chancellor has 260 well-appointed rooms and suites with two restaurants and bars. Guests can enjoy our recently refurbished terrace wing and will notice that all rooms now feature new proximity door locks. As the capital’s leading Qualmark rated 4.5 Star hotel, we offer both business and leisure travellers friendly and professional service. Enhance your stay by upgrading to our exclusive Club Lounge. Benefits include full buffet breakfast for one, evening drinks and a complimentary business centre with spectacular harbour views from the 26th floor. Sojourn Café & Bar offers customers innovative cuisine and friendly service in a contemporary ambience; ideal for drinks, snacks or a delectable dinner. The iconic Whitby’s Restaurant & Bar offers superb a la carte dining and an extensive international buffet. Along with other hotel facilities, you can benefit from our wireless internet access throughout the hotel, Bodyhaven Spa Style Boutique and a complimentary in-house gymnasium. James Cook Hotel Grand Chancellor is committed to environmental and social sustainability. We currently hold Silver Earthcheck Certification from EC3 Global and Enviro-Silver Accreditation from Qualmark.

Details / Other Expenses

Check In: 1400
Check Out: 1100
Year of Last Renovation: 2008
Floors: 14
Rooms: 260
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 260
Handicap Rooms: 1
Suites: 8
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 8 View Spaces
Meeting Space: 2800 sq. feet
Banquet Space: Holds 240 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
For bookings of 9 or less rooms cancellations made prior to 2pm (local time) the day prior to arrival are permitted free of charge. Late cancellations or non-arrivals will be charged for the first night's accommodation. For group bookings of 10 rooms
Nightly Parking: 20
Typical Group Deposit: 25%
Total Taxes: 15.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax: 15.00 GST %
Parking Fee: 20.00 Per Night
Additional Person Fee: 34.00 Per Night
Rooms Wireless Internet Fee: 29.90 Per Day (24 hours use up to 100MB)
Rooms Wired Internet Fee: 29.90 Per Day (24 hours use up to 100MB)
Avg. Continental Breakfast Cost: 24.00 Per Person
Avg. Buffet Breakfast Cost: 29.00 Per Person
Avg. Buffet Lunch Cost: 32.00 Per Person
Avg. Buffet Dinner Cost: 42.00 Per Person
Morning Break Cost: 9.00 Per Person (tea/coffee + 1food item)
Afternoon Break Cost: 9.00 Per Person (tea/coffee + 1food item)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

James Cook Hotel Grand Chancellor is located approximately 8km from Wellington Airport. You can reach the airport by taxi for approximately $35 NZD, this will take 15-30 minutes.

Local Shuttle Info: Local shuttles cost approximately $15 NZD per person. The hotel can help make these arrangements upon request or shuttles wait outside the airport upon arrival.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We offer Full Buffet Breakfast at $31.00 per person in Whitbys Restaurant.

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Meeting Rooms and Banquet Rooms at James Cook Hotel Grand Chancellor

Below are the meeting, banquet, conference and event spaces at James Cook Hotel Grand Chancellor.

Feel free to use the James Cook Hotel Grand Chancellor meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Wellington event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Meters)
Size
(sqm.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Chancellor 1 19 x 12 x 2 240 --/200 120 110 54 50 54 16/-- 240 300 --
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Chancellor 1

Chancellor 1 is our largest conference room capable of holding a conference by day for up to 240 delegates theatre style, a banquet for up to 200 guests or an evening cocktail function for 300. This beautiful space is ideal for large conferences or romantic weddings. It offers a state of the art sound system, a private bar facility and natural daylight.
Room Type:
General Meeting Room
Total Size:
240 Sq. Meters
Dimensions:
19 x 12 x 2 Meters
Floor Level:
16
Columns:
2
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
NZ$850.00 NZD
Full Day Rental:
NZ$1500.00 NZD
Evening Rental:
NZ$350.00 NZD
Photo of Chancellor 1
Chancellor 2 13 x 10 x 2 134 --/80 48 50 40 30 40 10/-- 100 120 --
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Chancellor 2

Chancellor 2 is our “room with a view”. Hold your function here with the picturesque Wellington city and harbour as your backdrop. It is perfect for your office cocktail party holding up to 120 people, or for a conference set classroom style for 50 delegates. Chancellor 2 also has a sound system in place, its own annex area for the in room catering and a private bar facility.
Room Type:
General Meeting Room
Total Size:
134 Sq. Meters
Dimensions:
13 x 10 x 2 Meters
Floor Level:
16
Columns:
1
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
NZ$700.00 NZD
Full Day Rental:
NZ$1200.00 NZD
Evening Rental:
NZ$350.00 NZD
Photo of Chancellor 2
Chancellor 3 13 x 12 x 2 165 --/100 48 50 44 33 27 12/-- 80 180 --
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Chancellor 3

Chancellor 3 is ideal for seminars, cocktail parties and trade shows. The room has a wonderful flow to it as well as track spot lighting and incredible city and harbour views, which make it a perfect setting to showcase your business or products.
Room Type:
General Meeting Room
Total Size:
165 Sq. Meters
Dimensions:
13 x 12 x 2 Meters
Floor Level:
16
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
NZ$700.00 NZD
Full Day Rental:
NZ$1200.00 NZD
Evening Rental:
NZ$350.00 NZD
Photo of Chancellor 3
Chancellor 4 9 x 8 x 2 75 --/40 24 30 25 22 25 6/-- 50 50 --
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Chancellor 4

Chancellor 4 which is located in the heart of the function’s floor can be utilized in so many ways. It is perfect for a presentation for 30-50 delegates, a boardroom meeting for over 20 people and with its two door access set up, an easy flowing catering/buffet area for large banquets.
Room Type:
General Meeting Room
Total Size:
75 Sq. Meters
Dimensions:
9 x 8 x 2 Meters
Floor Level:
16
Columns:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
NZ$400.00 NZD
Full Day Rental:
NZ$750.00 NZD
Evening Rental:
NZ$300.00 NZD
Photo of Chancellor 4
Chancellor 5 9 x 5 x 2 46 --/30 18 15 24 20 24 3/-- 30 40 --
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Chancellor 5

Chancellor 5 is located on the 17th floor of the hotel and offers natural light and privacy. It meets all the needs for any small conference, whether it is a private breakfast, a meeting venue, a cocktail function or an intimate venue for dinner.
Room Type:
General Meeting Room
Total Size:
46 Sq. Meters
Dimensions:
9 x 5 x 2 Meters
Floor Level:
17
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
NZ$300.00 NZD
Full Day Rental:
NZ$500.00 NZD
Evening Rental:
NZ$250.00 NZD
Photo of Chancellor 5
Chancellor 6 12 x 10 x 2 130 --/100 56 40 30 24 26 --/-- 80 140 --
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Chancellor 6

Chancellor 6 offers great versatility of meeting options and is perfect for that special dining occasion. Located on the 17th floor of the hotel and adjoining Whitby’s Restaurant with direct access to Whitby’s Bar, this room can seat up to 80 guests and 100 for cocktails.
Room Type:
General Meeting Room
Total Size:
130 Sq. Meters
Dimensions:
12 x 10 x 2 Meters
Floor Level:
17
Columns:
1
Windows:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
NZ$500.00 NZD
Full Day Rental:
NZ$800.00 NZD
Evening Rental:
NZ$300.00 NZD
Photo of Chancellor 6
Boardroom 1 7 x 5 x 2 41 --/-- -- 12 16 -- 15 --/-- 24 40 --
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Boardroom 1

Located on the lobby level of the Hotel, the Executive Boardroom can accommodate up to 16 delegates boardroom style, 25 theatre style, and offers plenty of natural daylight. Please note that unfortunately there is no wheelchair access to this room.
Room Type:
General Meeting Room
Total Size:
41 Sq. Meters
Dimensions:
7 x 5 x 2 Meters
Floor Level:
Ground Level
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
NZ$250.00 NZD
Full Day Rental:
NZ$400.00 NZD
Evening Rental:
NZ$250.00 NZD
Photo of Boardroom 1
Boardroom 2 7 x 3 x 2 21 --/-- -- -- -- -- 12 --/-- -- -- --
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Boardroom 2

Located on the Lobby level of the Hotel, the Executive Board room can accommodate up to 12 delegates and offers plenty of natural daylight. Please note that unfortunately there is no wheelchair access to this room.
Room Type:
Boardroom
Total Size:
21 Sq. Meters
Dimensions:
7 x 3 x 2 Meters
Floor Level:
Ground Level
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
NZ$250.00 NZD
Full Day Rental:
NZ$350.00 NZD
Evening Rental:
NZ$200.00 NZD
Photo of Boardroom 2

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