This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.
Based on 786 guest reviews
| Check In: | 2:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2011 |
| Floors: | 12 |
| Rooms: | 956 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 389 |
| Handicap Rooms: | 4 |
| Rooms with 1 Bed: | 509 |
| Rooms with 2 Beds: | 423 |
| Suites: | 125 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 26 View Spaces |
| Meeting Space: | 71058 sq. feet |
| Banquet Space: | Holds 1400 people |
| Dist. to Food/Bars: | 0.6 Mi |
| Dist. to 24hr Restaurant: | 0.6 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 9AM-11PM |
| Pool Info: Scenic pools can be found at both The Pacific Sutera Hotel and The Magellan Sutera Resort. An Olympic-sized lap pool and fun pool incorporating water slides are located at Sutera Harbour Marina & Country Club. These pools open at 7am daily and close at 8pm for The Pacific Sutera Hotel & The Magellan Sutera Resort and 9pm for Sutera Harbour Marina & Country Club. All swimming pools are supervised by a team of life guards and pool attendants. | |
| Cancellation: CANCELLATION POLICY-GROUPSa.240 day period – Based on 50% b.120 day period – Based on 80% c.Below 30 day period – Based on 100% * of the total group function revenue (less deposit paid) | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 16.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| GST: Goods and Services Tax: | 6.00 GST % |
The Kota Kinabalu International Airport is located 3.2 km (approximately 10-minute drive) away from Sutera Harbour Resort. Hence making the hotel popular with travellers because of its close proximity to the runway.
Local Shuttle Info: Sutera Harbour Resort provides shuttle buses services transporting you to the city center and back. These services start at 10am with the last transport back to the hotel at 9.10pm. City shuttle service tickets are available at the concierge and must be presented upon boarding the bus. The return trip is based on seat availability and is chargeable at (inclusive of 6% GST) RM3.20 for adults and RM1.20 for children 6-12 years old. Complimentary for children under 6 years old (applicable if not occupying a seat). Complimentary internal shuttle service is available from 6am to 1am daily while taxi service is available 24 hours. Shuttle to airport is also available upon request.
Breakfasts are served from 6:00am to 10:30am daily at Cafe Boleh of The Pacific Sutera Hotel and Five Sails of The Magellan Sutera Resort. Both outlets offer a daily selection of international and Malaysian favourites for breakfast. Sutera Harbour Resort is also able to accommodate guests with special dietary needs, food allergies and religious restrictions upon request.
Sorry, pets are not allowed.
There is ample parking spaces across Sutera Harbour Resort. Parking is free and space for bus park is available as well. Valet parking is also available upon request.
Guests staying at Sutera Harbour Resort enjoy a free Wi-Fi internet access any time of the day within the rooms and main buildings vicinity.
Below are the meeting, banquet, conference and event spaces at The Magellan Sutera Resort.
Feel free to use the The Magellan Sutera Resort meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Kota Kinabalu event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Meters) | Size (sqm.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Pacific Grand Ballroom | 36 x 23 x 6 | 828 | --/550 | 280 | 400 | 170 | 140 | 80 | --/-- | 1200 | 1000 | -- |
Close This Pacific Grand BallroomPacific Grand Ballroom consist of the combination of Ballroom 1, Ballroom 2 and Ballroom 3. Some of the above amentities can be outsourced from supplier at a cost. Room Type: Ballroom Total Size: 8912.5 Sq. Mi Dimensions: 36 x 23 x 6 M. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
    | ||||||||||||
| Hibiscus Garden - Pacific Sutera Hotel | 25 x 14 x 2 | 350 | --/200 | 120 | 80 | 28 | 23 | 30 | --/-- | 200 | 100 | -- |
Close This Hibiscus Garden - Pacific Sutera HotelRoom Type: General Meeting Room Total Size: 3767.4 Sq. Mi Dimensions: 25 x 14 x 2 M. Floor Level: 1 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 1 | 9 x 7 x 3 | 63 | --/30 | 30 | 20 | 30 | 20 | 18 | --/-- | 60 | 50 | -- |
Close This Pacific Function Room 1Room Type: General Meeting Room Total Size: 678.1 Sq. Mi Dimensions: 9 x 7 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 2 | 9 x 7 x 3 | 63 | --/50 | 30 | 20 | 25 | 20 | 18 | --/-- | 50 | 40 | -- |
Close This Pacific Function Room 2Room Type: General Meeting Room Total Size: 678.1 Sq. Mi Dimensions: 9 x 7 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 3 | 8 x 7 x 3 | 56 | --/40 | 24 | 20 | 25 | 20 | 15 | --/-- | 50 | 40 | -- |
Close This Pacific Function Room 3Room Type: General Meeting Room Total Size: 602.8 Sq. Mi Dimensions: 8 x 7 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 4 | 9 x 7 x 3 | 63 | --/50 | 30 | 20 | 25 | 20 | 18 | --/-- | 50 | 40 | -- |
Close This Pacific Function Room 4Room Type: General Meeting Room Total Size: 678.1 Sq. Mi Dimensions: 9 x 7 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 2/3/4 | 26 x 7 x 3 | 182 | --/150 | 78 | 80 | 80 | 70 | 70 | --/-- | 150 | 150 | -- |
Close This Pacific Function Room 2/3/4Room Type: General Meeting Room Total Size: 1959.0 Sq. Mi Dimensions: 26 x 7 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 5 | 6 x 5 x 3 | 30 | --/20 | 18 | 18 | 60 | 15 | 40 | --/-- | 30 | 100 | -- |
Close This Pacific Function Room 5Room Type: General Meeting Room Total Size: 322.9 Sq. Mi Dimensions: 6 x 5 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 6 | 10 x 8 x 3 | 80 | --/50 | 30 | 20 | 30 | 35 | 24 | --/-- | 60 | 50 | -- |
Close This Pacific Function Room 6Room Type: General Meeting Room Total Size: 861.1 Sq. Mi Dimensions: 10 x 8 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 7 | 19 x 20 x 3 | 380 | --/120 | 60 | 60 | 60 | 60 | 40 | --/-- | 100 | 100 | -- |
Close This Pacific Function Room 7Room Type: General Meeting Room Total Size: 4090.3 Sq. Mi Dimensions: 19 x 20 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 8 | 7 x 16 x 3 | 112 | --/80 | 48 | 40 | 50 | 50 | 30 | --/-- | 80 | 80 | -- |
Close This Pacific Function Room 8Room Type: General Meeting Room Total Size: 1205.6 Sq. Mi Dimensions: 7 x 16 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 9 | 15 x 8 x 3 | 120 | --/80 | 48 | 40 | 40 | 45 | 30 | --/-- | 80 | 70 | -- |
Close This Pacific Function Room 9Room Type: General Meeting Room Total Size: 1291.7 Sq. Mi Dimensions: 15 x 8 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pacific Function Room 10 | 15 x 8 x 3 | 120 | --/80 | 48 | 40 | 40 | 45 | 30 | --/-- | 80 | 70 | -- |
Close This Pacific Function Room 10Room Type: General Meeting Room Total Size: 1291.7 Sq. Mi Dimensions: 15 x 8 x 3 M. Floor Level: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Grand Ballroom | 57 x 33 x 6 | 1881 | --/1400 | 840 | 1000 | 240 | 250 | -- | --/-- | 2500 | 1800 | -- |
Close This Magellan Grand BallroomThe impressive, pillar-less Magellan Grand Ballroom is the largest convention facility in the resort designed with entrances and exits at several points to enable easy access and mobility. The hall is perfect for large weddings, opening ceremonies, small to medium scale concert performances, exhibitions, corporate conventions and product launches and can be converted into 2 smaller ballrooms. Room Type: Ballroom Total Size: 20246.9 Sq. Mi Dimensions: 57 x 33 x 6 M. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Rose Garden - Magellan Sutera Resort | 20 x 18 x 2 | 360 | --/200 | 120 | 100 | 30 | 40 | 40 | --/-- | 180 | 150 | -- |
Close This Rose Garden - Magellan Sutera ResortRoom Type: General Meeting Room Total Size: 3875.0 Sq. Mi Dimensions: 20 x 18 x 2 M. Floor Level: 1 Natural Light?: Yes Obstructions? Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 1 | 12 x 12 x 3 | 144 | --/50 | 36 | 45 | 30 | 27 | 20 | --/-- | 70 | 60 | -- |
Close This Magellan Meeting Room 1Room Type: General Meeting Room Total Size: 1550.0 Sq. Mi Dimensions: 12 x 12 x 3 M. Floor Level: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 2 | 12 x 12 x 3 | 144 | --/50 | 36 | 45 | 30 | 27 | 20 | --/-- | 70 | 60 | -- |
Close This Magellan Meeting Room 2Room Type: General Meeting Room Total Size: 1550.0 Sq. Mi Dimensions: 12 x 12 x 3 M. Floor Level: 1 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 3 | 15 x 12 x 3 | 180 | --/70 | 54 | 63 | 34 | 35 | 30 | --/-- | 100 | 80 | -- |
Close This Magellan Meeting Room 3Room Type: General Meeting Room Total Size: 1937.5 Sq. Mi Dimensions: 15 x 12 x 3 M. Floor Level: 1 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 4 | 16 x 9 x 3 | 144 | --/70 | 54 | 63 | 34 | 35 | 30 | --/-- | 100 | 80 | -- |
Close This Magellan Meeting Room 4Room Type: General Meeting Room Total Size: 1550.0 Sq. Mi Dimensions: 16 x 9 x 3 M. Floor Level: 1 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 5 | 12 x 12 x 3 | 144 | --/50 | 36 | 45 | 30 | 27 | 20 | --/-- | 70 | 60 | -- |
Close This Magellan Meeting Room 5Room Type: General Meeting Room Total Size: 1550.0 Sq. Mi Dimensions: 12 x 12 x 3 M. Floor Level: 1 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 6 | 12 x 12 x 3 | 144 | --/50 | 36 | 45 | 30 | 27 | 20 | --/-- | 70 | 60 | -- |
Close This Magellan Meeting Room 6Room Type: General Meeting Room Total Size: 1550.0 Sq. Mi Dimensions: 12 x 12 x 3 M. Floor Level: 1 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 7 | 6 x 10 x 2 | 60 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
Close This Magellan Meeting Room 7Room Type: General Meeting Room Total Size: 645.8 Sq. Mi Dimensions: 6 x 10 x 2 M. Floor Level: 1 Natural Light?: No Obstructions? Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 8 | 6 x 6 x 2 | 36 | --/12 | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Magellan Meeting Room 8Room Type: General Meeting Room Total Size: 387.5 Sq. Mi Dimensions: 6 x 6 x 2 M. Floor Level: 1 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 9 | 6 x 6 x 2 | 36 | --/10 | -- | 12 | 10 | -- | -- | --/-- | -- | 10 | -- |
Close This Magellan Meeting Room 9Room Type: General Meeting Room Total Size: 387.5 Sq. Mi Dimensions: 6 x 6 x 2 M. Floor Level: 1 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Meeting Room 10 | 10 x 10 x 2 | 100 | --/50 | 30 | 27 | 24 | 17 | 12 | --/-- | -- | 50 | -- |
Close This Magellan Meeting Room 10Room Type: General Meeting Room Total Size: 1076.4 Sq. Mi Dimensions: 10 x 10 x 2 M. Floor Level: 1 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Magellan Ballroom Foyer | 15 x 52 x 4 | 780 | --/200 | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Magellan Ballroom FoyerRoom Type: Foyer Total Size: 8395.9 Sq. Mi Dimensions: 15 x 52 x 4 M. Floor Level: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Check in time is 2:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 956 rooms in the property.
Yes, they have 26 meeting rooms that can support various table layouts.
Breakfasts are served from 6:00am to 10:30am daily at Cafe Boleh of The Pacific Sutera Hotel and Five Sails of The Magellan Sutera Resort. Both outlets offer a daily selection of international and Malaysian favourites for breakfast. Sutera Harbour Resort is also able to accommodate guests with special dietary needs, food allergies and religious restrictions upon request.
There is ample parking spaces across Sutera Harbour Resort. Parking is free and space for bus park is available as well. Valet parking is also available upon request.
Guests staying at Sutera Harbour Resort enjoy a free Wi-Fi internet access any time of the day within the rooms and main buildings vicinity.
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. Scenic pools can be found at both The Pacific Sutera Hotel and The Magellan Sutera Resort. An Olympic-sized lap pool and fun pool incorporating water slides are located at Sutera Harbour Marina & Country Club. These pools open at 7am daily and close at 8pm for The Pacific Sutera Hotel & The Magellan Sutera Resort and 9pm for Sutera Harbour Marina & Country Club. All swimming pools are supervised by a team of life guards and pool attendants..
